Submit a Review for Southwoods Nursing Home
28 Thirsk Road, Northallerton, DL6 1PH
View Full Details of Southwoods Nursing HomeLatest Reviews for Southwoods Nursing Home
27 March 2025
My father was offered a place in Southwoods Nursing Home on short notice after his discharge from the hospital because the deputy manager and admin staff were incredibly helpful and worked to get him a room as soon as possible. The nurses and carers have been welcoming, compassionate, and friendly people who have always been a pleasure to talk to when visiting my father. They help to brighten this dark time for my family, with my father's dementia progressing rapidly. The staff listens to any concerns we may have and works to ensure my father is as comfortable as possible. They even managed to get my father to take part in activities such as arranging flowers which he wouldn't usually do.
18 March 2025
Generally it is a good place to be, a friendly atmosphere, good food and nice staff. The room is OK, but a little old fashioned. Visiting very flexible, especially for those travelling. Mum is very settled and comfortable here and has made a few new friends.
13 March 2025
Happy with the care my father receives, everyone tries hard and he seems comfortable as he can be !I know most people now and I feel OK visiting the room is light and airy and the room is nice and warm,
31 October 2024
My Father was transferred from the Hospital to Southwoods Nursing Home for EOL Nursing care. The Carers at Southwoods were all professional, caring, respectful, and compassionate in their care for my Father. Thank you Southwoods.
03 May 2024
Since my mum became a resident, she seems settled and has put on weight. Any issues with her health and well-being that have arisen have been handled well. The amount of activities offered is very good and staff ensure residents feel included when activities are taking place.
04 December 2023
Since my mum moved in on the 13th October the care she has received has been first class, she feels save,secure and we have no concerns. I have been made very welcome from all the staff nothing has been to much trouble. Thank You for the care you are giving to my mum.
23 November 2023
I/we can't express enough the kindness I/we see when visiting. The home is changing and improving as the months go on. The staff are so happy, they greet us as friends, we're made to feel welcome and most of all we're given the comfort of good care. The home just seems to go from strength to strength and it's a pleasure to see. The activities ladies, all we can say is wow, they make every effort to bring as much joy to a person's life. Our dear friend has been in care settings for some time now and by far this is the most assured we have ever felt. Thank you to everyone, you do your home every justice.
14 November 2023
My next of kin has been at South Woods for four years now she is very happy, not so long ago she was in hospital and she just wanted to go 'home' back to Southwoods. She can not do anything for herself, the staff are all friendly and supportive to her and me. The food is wonderful, they do a Christmas dinner on Christmas Day for the residents and family so we can spend Christmas together, they always celebrate birthdays with cake and afternoon tea for all. They arrange raffles and anything made from raffles etc go to residents' fund so they can have good outings and entertainment. I don’t think my next of kin would still be with us if not for the caring loveliest staff. We thank you very much.
01 October 2023
All fine. Staff helpful and friendly. Mum seems settled in Southwoods, and cheerful.
13 September 2023
Southwoods care home and staff have supported both Mum and our family with professionalism, compassion and kindness. The care is excellent, we make regular visits and it is lovely to hear the staff chatting with Mum whilst feeding her the meals. Excellent team. Thank you for your service.
04 September 2023
First-class nursing home - five stars. Excellent staff. Top class - spotless. Thanks.
10 August 2022
During my mother's stay at Southwoods, I found the staff to be very friendly and helpful. Living 300 miles away, I could not visit very regularly. My daily contact by phone to speak with Mum was never a problem and the staff cheerfully took the phone to Mum so that I could have a conversation. If I had any questions about Mum's welfare, eating habits or visitors she had had they were able to look at Mum's notes and let me know. Not having to pre book a visit, I could turn up anytime and always found Mum's cleanliness to be extremely good. The staff were very accommodating and cheerful. Mum had daily visits from her friends in the area and not a single one raised any concern about Mum's care. Thank you all for caring for Mum in what sadly turned out to be for only a short time.
30 May 2022
My father was in Southwoods for just over a year. Right from the start, he was made very welcome by the staff. He passed away recently, but in the time spent at Southwoods, he had grown to love the staff, and likewise, the staff loved him. He didn't want to go into a home, but they made his last year a happy one.
16 May 2022
My aunt was admitted for end of life care directly from the hospital. She was immediately happier and eating hearty food provided by the home. She talked about each member of staff and how kind they all were. When we visited, we were warmly welcomed and shown where she was at that time (eg, in the dining room or her bedroom). They were in regular contact giving us updates on her medical condition. Sadly, my aunt's illness meant that she deteriorated quickly, after only a month in the nursing home, but during that time, we were able to sit with her for as long as we wished, and the staff provided us frequently with refreshments, including freshly prepared food. Every member of staff - nurses, care assistants administrative and support staff - were so kind. Our family cannot thank them enough.
22 December 2021
Although my father has been a resident for a short while (6-months), the care and attention have been excellent. At 102, his physicality is failing, but his mind is still very sharp, so the banter between him and the staff, from the cleaners to top management, is very reassuring and makes his life at the home acceptable to someone who's been an independent businessman most of his life.
06 April 2021
After such a bad year due to Covid-19 for everyone. My mother was on end of life care in March 2020. All of the staff, nurses and carers fought hard for her life and gave her 24-hour care, love and attention. I know for sure they all saved my mothers life. My mother tells me every day how much she loves me, but before I leave, tells me how much she loves all at Southwoods. It's a love that's true and spoken with love at age 92. Thank you isn't enough for all the love and care shown to my mother.
03 March 2021
My husband has been in Southwoods for nearly six years. The care has been excellent, and have no complaints whatsoever.
03 March 2021
My wife entered Southwoods home is December 2019 and has received excellent treatment from the nursing staff and their assistants. The approach by management regarding the horrible virus is excellent and one which I fully support, although I look forward to the day when restrictions are lifted and I am able to come in close contact with my wife again.
03 March 2021
I really think that there are loads of things that need to be looked into at the home. Staff and training; staff need more understanding of the residents in the home and their needs, understanding of what residents can and can not do for themselves. For example, leaving tablets in a cup when that person can't grip or hold things due to arthritis in the hands. Or knowing that the resident has also got a swallowing issue and could choke and the staff should have a little more time with the resident rather than rushing in... there is your dinner, tea, etc. then rush back out. Staff should check in more times on the resident, not leaving them alone for long periods of time. One member of the staff tells my mother she has to get out of bed to change her stoma and yet other members can do the job whilst in bed, that gives me the impression that the staff are not trained enough.
03 March 2021
My father-in-law has been a resident for over six years, and during that time, the care provided has been exemplary. The care staff always go the extra mile to make sure that he is comfortable and that he has everything he needs. Even during this difficult time, it is clear that the staff have gone above and beyond their usual duties to ensure his safety and well being. They all deserve the utmost praise and recommendation.
Latest Reviews for Southwoods Nursing Home
27 March 2025
My father was offered a place in Southwoods Nursing Home on short notice after his discharge from the hospital because the deputy manager and admin staff were incredibly helpful and worked to get him a room as soon as possible. The nurses and carers have been welcoming, compassionate, and friendly people who have always been a pleasure to talk to when visiting my father. They help to brighten this dark time for my family, with my father's dementia progressing rapidly. The staff listens to any concerns we may have and works to ensure my father is as comfortable as possible. They even managed to get my father to take part in activities such as arranging flowers which he wouldn't usually do.
18 March 2025
Generally it is a good place to be, a friendly atmosphere, good food and nice staff. The room is OK, but a little old fashioned. Visiting very flexible, especially for those travelling. Mum is very settled and comfortable here and has made a few new friends.
13 March 2025
Happy with the care my father receives, everyone tries hard and he seems comfortable as he can be !I know most people now and I feel OK visiting the room is light and airy and the room is nice and warm,
31 October 2024
My Father was transferred from the Hospital to Southwoods Nursing Home for EOL Nursing care. The Carers at Southwoods were all professional, caring, respectful, and compassionate in their care for my Father. Thank you Southwoods.
03 May 2024
Since my mum became a resident, she seems settled and has put on weight. Any issues with her health and well-being that have arisen have been handled well. The amount of activities offered is very good and staff ensure residents feel included when activities are taking place.
04 December 2023
Since my mum moved in on the 13th October the care she has received has been first class, she feels save,secure and we have no concerns. I have been made very welcome from all the staff nothing has been to much trouble. Thank You for the care you are giving to my mum.
23 November 2023
I/we can't express enough the kindness I/we see when visiting. The home is changing and improving as the months go on. The staff are so happy, they greet us as friends, we're made to feel welcome and most of all we're given the comfort of good care. The home just seems to go from strength to strength and it's a pleasure to see. The activities ladies, all we can say is wow, they make every effort to bring as much joy to a person's life. Our dear friend has been in care settings for some time now and by far this is the most assured we have ever felt. Thank you to everyone, you do your home every justice.
14 November 2023
My next of kin has been at South Woods for four years now she is very happy, not so long ago she was in hospital and she just wanted to go 'home' back to Southwoods. She can not do anything for herself, the staff are all friendly and supportive to her and me. The food is wonderful, they do a Christmas dinner on Christmas Day for the residents and family so we can spend Christmas together, they always celebrate birthdays with cake and afternoon tea for all. They arrange raffles and anything made from raffles etc go to residents' fund so they can have good outings and entertainment. I don’t think my next of kin would still be with us if not for the caring loveliest staff. We thank you very much.
01 October 2023
All fine. Staff helpful and friendly. Mum seems settled in Southwoods, and cheerful.
13 September 2023
Southwoods care home and staff have supported both Mum and our family with professionalism, compassion and kindness. The care is excellent, we make regular visits and it is lovely to hear the staff chatting with Mum whilst feeding her the meals. Excellent team. Thank you for your service.
04 September 2023
First-class nursing home - five stars. Excellent staff. Top class - spotless. Thanks.
10 August 2022
During my mother's stay at Southwoods, I found the staff to be very friendly and helpful. Living 300 miles away, I could not visit very regularly. My daily contact by phone to speak with Mum was never a problem and the staff cheerfully took the phone to Mum so that I could have a conversation. If I had any questions about Mum's welfare, eating habits or visitors she had had they were able to look at Mum's notes and let me know. Not having to pre book a visit, I could turn up anytime and always found Mum's cleanliness to be extremely good. The staff were very accommodating and cheerful. Mum had daily visits from her friends in the area and not a single one raised any concern about Mum's care. Thank you all for caring for Mum in what sadly turned out to be for only a short time.
30 May 2022
My father was in Southwoods for just over a year. Right from the start, he was made very welcome by the staff. He passed away recently, but in the time spent at Southwoods, he had grown to love the staff, and likewise, the staff loved him. He didn't want to go into a home, but they made his last year a happy one.
16 May 2022
My aunt was admitted for end of life care directly from the hospital. She was immediately happier and eating hearty food provided by the home. She talked about each member of staff and how kind they all were. When we visited, we were warmly welcomed and shown where she was at that time (eg, in the dining room or her bedroom). They were in regular contact giving us updates on her medical condition. Sadly, my aunt's illness meant that she deteriorated quickly, after only a month in the nursing home, but during that time, we were able to sit with her for as long as we wished, and the staff provided us frequently with refreshments, including freshly prepared food. Every member of staff - nurses, care assistants administrative and support staff - were so kind. Our family cannot thank them enough.
22 December 2021
Although my father has been a resident for a short while (6-months), the care and attention have been excellent. At 102, his physicality is failing, but his mind is still very sharp, so the banter between him and the staff, from the cleaners to top management, is very reassuring and makes his life at the home acceptable to someone who's been an independent businessman most of his life.
06 April 2021
After such a bad year due to Covid-19 for everyone. My mother was on end of life care in March 2020. All of the staff, nurses and carers fought hard for her life and gave her 24-hour care, love and attention. I know for sure they all saved my mothers life. My mother tells me every day how much she loves me, but before I leave, tells me how much she loves all at Southwoods. It's a love that's true and spoken with love at age 92. Thank you isn't enough for all the love and care shown to my mother.
03 March 2021
My husband has been in Southwoods for nearly six years. The care has been excellent, and have no complaints whatsoever.
03 March 2021
My wife entered Southwoods home is December 2019 and has received excellent treatment from the nursing staff and their assistants. The approach by management regarding the horrible virus is excellent and one which I fully support, although I look forward to the day when restrictions are lifted and I am able to come in close contact with my wife again.
03 March 2021
I really think that there are loads of things that need to be looked into at the home. Staff and training; staff need more understanding of the residents in the home and their needs, understanding of what residents can and can not do for themselves. For example, leaving tablets in a cup when that person can't grip or hold things due to arthritis in the hands. Or knowing that the resident has also got a swallowing issue and could choke and the staff should have a little more time with the resident rather than rushing in... there is your dinner, tea, etc. then rush back out. Staff should check in more times on the resident, not leaving them alone for long periods of time. One member of the staff tells my mother she has to get out of bed to change her stoma and yet other members can do the job whilst in bed, that gives me the impression that the staff are not trained enough.
03 March 2021
My father-in-law has been a resident for over six years, and during that time, the care provided has been exemplary. The care staff always go the extra mile to make sure that he is comfortable and that he has everything he needs. Even during this difficult time, it is clear that the staff have gone above and beyond their usual duties to ensure his safety and well being. They all deserve the utmost praise and recommendation.