Submit a Review for The Windmill Care Home
Main Road, Rollesby, Great Yarmouth, NR29 5ER
View Full Details of The Windmill Care HomeLatest Reviews for The Windmill Care Home
06 February 2025
Amazing care home. This home is run so well by all involved, extremely welcoming for everyone. Could not fault this home. Highly recommend. Clean and safe for the residents, the staff are really nice too, and the management team are second to none.
13 June 2024
All the staff are polite and helpful, aware of the dignity and diagnosis of residents. From what I've seen the food and refreshments look nice. The team were very welcoming when my aunt arrived and reassuring, answered all questions. I am very satisfied with my aunt's placement and she has put weight on and for most of the time is happy but her dementia confuses her. I would like to take this opportunity to thank all the staff at the Windmill Care Home.
13 June 2024
All staff are understanding and kind very friendly. All staff are very understanding and compassionate with the residents. The home is always clean and tidy. The food is outstanding, fresh and well-prepared and a good variety of choices. Staff always keep up update with events and keep you informed about the care or any changes of your relative. My relative has been in the windmill for 2 years I have never been disappointed with the care and compassion of all staff over the 2 years.
12 June 2024
I cannot fault this care home at all. From my first visit to assess its suitability I have found the staff to be extremely helpful, friendly and caring, making my Father-in-Law welcome instantly on his arrival. Since then they have been amazing, and my father-in-law's health has improved. Nothing is too much trouble, and the home is kept beautifully clean. The food is top quality too and they keep us up to date with any issues as soon as they happen. Given the mixed nature of residents' conditions, they do very well to put people of similar type together and have activities and entertainment regularly to stimulate the residents. I don't think it could be any better.
12 June 2024
I have always found my experiences of visiting Windmill Care Home to be made inviting by all members of staff. The person I visit is always very complimentary about the way he is treated and the way the home is run. With special reference to the food.
12 June 2024
There always seems to be plenty of staff available to care for the residents. They are all very kind and caring. The management team also appear to be on the ball. It is evident they know what is going on at any given time. They too are so friendly and approachable. There is a beautiful garden and the interior is nicely decorated. Perhaps the only downside is the layout, being one way through and back. It would be nice if there was a continuous walk around and back to where you started as some residents may wish to wander.
04 April 2024
Overall, a warm and friendly atmosphere. Good care of residents. Always feel welcome when visiting. We believe that our mother is well cared for. She appears contented and settled. We are more than happy with the care she receives from the team.
01 June 2023
My husband has now been in your home for ten weeks. I cannot fault anything of the care that you have given him; very considerate and, most of all, kind in the total care you have given him. All the carers are extremely helpful and very thoughtful. It's a very homely care home and I would recommend it to anyone.
24 May 2023
The manager and the team have all been exceptional in the care of my Father. Both literally with his every day (and night) needs and with the broader needs of his care requirements. I can not speak highly enough of the professionalism of all team members and their considerate personal attention they pay to all their residents. Nothing is too much trouble for them at any time. They are outstanding and should be commended for their total dedication to residents care - well done all.
02 March 2023
My mother was a resident from February 2021 until February 2023. She was made to feel it was her home and was well cared for and very happy for the entirety of her residency. She recently passed away at the age of ninety-seven and I was very happy knowing that her last years were comfortable and in a caring environment.
01 November 2022
My uncle arrived at this care home in September from the hospital. When he left the hospital, he could not speak well, refused to eat and was bed bound. So far, in the short while he has been there, he is eating and drinking, walking with the carer's help and trying to do it on his own, so no longer bedbound. His speech has improved massively and can have a conversation with you. I have no doubt that with the amazing care he is getting, he will continue to improve. I cannot recommend it enough. I have been informed of his progress every step of the way and if he has had any issues. All staff make you welcome, and you can see how much they care about every single resident. My uncle has dementia and will be here for the rest of his days. I have no doubt he will be looked after and happy here. If you have a family member and you want them to have the best care, I can guarantee this is the place for them. They are all amazing.
25 October 2022
The Windmill Care Home is a home-from-home where the residents receive care, compassion, understanding and sometimes pampering, with the opportunity of taking part in activities on a daily basis. My mum was placed in the care home after being in hospital for six weeks and by then, had lost strength, mobility and her love of food. Initially, she was unable to even get out of bed. Since being in the Windmill she has been helped and encouraged to regain all three of these in a loving way by the carers and management team. Mum has made good friends with fellow residents, carers and management, such a joy to hear her laughing and singing again. Everyone at the Windmill is amazing and gives their best. I highly recommend giving The Windmill a look if you are in the difficult position of needing a home for your loved one to be cared for in.
04 October 2022
My mum had the very best of her last days at this home. To her, everyone was an angel. My sister and I could not have wished for more dedicated staff and management. Always grateful for your kind words and understanding.
23 June 2022
Mum was a resident at the Windmill Care home for seventeen months. Of those seventeen months, poor Mum was put on end-of-life care for the last year. She passed away 3 weeks ago. During her stay at the Windmill, she was looked after by the wonderful, caring staff. They all, in my mind, went above and beyond to make sure Mum was comfortable in every way they could. My sister and I found the home, staff and management all very friendly, approachable and informative about my mum's situation. They treated her with much dignity right up until her final hours. I cannot fault The Windmill Care Home and thank them for looking after Mum so well.
29 April 2022
My mother has been a Windmill Care Home resident for about 18 months, initially being discharged there from hospital and then choosing to make it her permanent home. She was made welcome from the very start and is very happy to be there. She is well cared for by the staff and she very much enjoys the home-cooked food. She enjoys participating in activities, particularly Bingo and balloon volleyball. She is happy to spend time in the lounge but also likes being able to watch TV in her own room in the evenings. I am kept abreast by both staff and management of how my mother is doing. If there are any concerns about her health, I am alerted and the local GP is contacted timeously. I phone daily and chat to either staff or management before talking to my mother. Whenever I visit I am also made very welcome. I have been very impressed by the Windmill staff and management team and am happy that this is where my mother now calls home.
03 May 2021
My father became a resident at The Windmill last August, and my mother followed him about 2 weeks later. My father was terminally ill, and my mother had suffered a severe stroke in July. Both were treated with utmost dignity at all times and up to his death, my father was treated with respect and care. My father died suddenly in September, and I couldn’t have wished for a more compassionate group of staff during this period, not only for my mother but also for myself. I would not hesitate to place a loved one in their care.
Latest Reviews for The Windmill Care Home
06 February 2025
Amazing care home. This home is run so well by all involved, extremely welcoming for everyone. Could not fault this home. Highly recommend. Clean and safe for the residents, the staff are really nice too, and the management team are second to none.
13 June 2024
All the staff are polite and helpful, aware of the dignity and diagnosis of residents. From what I've seen the food and refreshments look nice. The team were very welcoming when my aunt arrived and reassuring, answered all questions. I am very satisfied with my aunt's placement and she has put weight on and for most of the time is happy but her dementia confuses her. I would like to take this opportunity to thank all the staff at the Windmill Care Home.
13 June 2024
All staff are understanding and kind very friendly. All staff are very understanding and compassionate with the residents. The home is always clean and tidy. The food is outstanding, fresh and well-prepared and a good variety of choices. Staff always keep up update with events and keep you informed about the care or any changes of your relative. My relative has been in the windmill for 2 years I have never been disappointed with the care and compassion of all staff over the 2 years.
12 June 2024
I cannot fault this care home at all. From my first visit to assess its suitability I have found the staff to be extremely helpful, friendly and caring, making my Father-in-Law welcome instantly on his arrival. Since then they have been amazing, and my father-in-law's health has improved. Nothing is too much trouble, and the home is kept beautifully clean. The food is top quality too and they keep us up to date with any issues as soon as they happen. Given the mixed nature of residents' conditions, they do very well to put people of similar type together and have activities and entertainment regularly to stimulate the residents. I don't think it could be any better.
12 June 2024
I have always found my experiences of visiting Windmill Care Home to be made inviting by all members of staff. The person I visit is always very complimentary about the way he is treated and the way the home is run. With special reference to the food.
12 June 2024
There always seems to be plenty of staff available to care for the residents. They are all very kind and caring. The management team also appear to be on the ball. It is evident they know what is going on at any given time. They too are so friendly and approachable. There is a beautiful garden and the interior is nicely decorated. Perhaps the only downside is the layout, being one way through and back. It would be nice if there was a continuous walk around and back to where you started as some residents may wish to wander.
04 April 2024
Overall, a warm and friendly atmosphere. Good care of residents. Always feel welcome when visiting. We believe that our mother is well cared for. She appears contented and settled. We are more than happy with the care she receives from the team.
01 June 2023
My husband has now been in your home for ten weeks. I cannot fault anything of the care that you have given him; very considerate and, most of all, kind in the total care you have given him. All the carers are extremely helpful and very thoughtful. It's a very homely care home and I would recommend it to anyone.
24 May 2023
The manager and the team have all been exceptional in the care of my Father. Both literally with his every day (and night) needs and with the broader needs of his care requirements. I can not speak highly enough of the professionalism of all team members and their considerate personal attention they pay to all their residents. Nothing is too much trouble for them at any time. They are outstanding and should be commended for their total dedication to residents care - well done all.
02 March 2023
My mother was a resident from February 2021 until February 2023. She was made to feel it was her home and was well cared for and very happy for the entirety of her residency. She recently passed away at the age of ninety-seven and I was very happy knowing that her last years were comfortable and in a caring environment.
01 November 2022
My uncle arrived at this care home in September from the hospital. When he left the hospital, he could not speak well, refused to eat and was bed bound. So far, in the short while he has been there, he is eating and drinking, walking with the carer's help and trying to do it on his own, so no longer bedbound. His speech has improved massively and can have a conversation with you. I have no doubt that with the amazing care he is getting, he will continue to improve. I cannot recommend it enough. I have been informed of his progress every step of the way and if he has had any issues. All staff make you welcome, and you can see how much they care about every single resident. My uncle has dementia and will be here for the rest of his days. I have no doubt he will be looked after and happy here. If you have a family member and you want them to have the best care, I can guarantee this is the place for them. They are all amazing.
25 October 2022
The Windmill Care Home is a home-from-home where the residents receive care, compassion, understanding and sometimes pampering, with the opportunity of taking part in activities on a daily basis. My mum was placed in the care home after being in hospital for six weeks and by then, had lost strength, mobility and her love of food. Initially, she was unable to even get out of bed. Since being in the Windmill she has been helped and encouraged to regain all three of these in a loving way by the carers and management team. Mum has made good friends with fellow residents, carers and management, such a joy to hear her laughing and singing again. Everyone at the Windmill is amazing and gives their best. I highly recommend giving The Windmill a look if you are in the difficult position of needing a home for your loved one to be cared for in.
04 October 2022
My mum had the very best of her last days at this home. To her, everyone was an angel. My sister and I could not have wished for more dedicated staff and management. Always grateful for your kind words and understanding.
23 June 2022
Mum was a resident at the Windmill Care home for seventeen months. Of those seventeen months, poor Mum was put on end-of-life care for the last year. She passed away 3 weeks ago. During her stay at the Windmill, she was looked after by the wonderful, caring staff. They all, in my mind, went above and beyond to make sure Mum was comfortable in every way they could. My sister and I found the home, staff and management all very friendly, approachable and informative about my mum's situation. They treated her with much dignity right up until her final hours. I cannot fault The Windmill Care Home and thank them for looking after Mum so well.
29 April 2022
My mother has been a Windmill Care Home resident for about 18 months, initially being discharged there from hospital and then choosing to make it her permanent home. She was made welcome from the very start and is very happy to be there. She is well cared for by the staff and she very much enjoys the home-cooked food. She enjoys participating in activities, particularly Bingo and balloon volleyball. She is happy to spend time in the lounge but also likes being able to watch TV in her own room in the evenings. I am kept abreast by both staff and management of how my mother is doing. If there are any concerns about her health, I am alerted and the local GP is contacted timeously. I phone daily and chat to either staff or management before talking to my mother. Whenever I visit I am also made very welcome. I have been very impressed by the Windmill staff and management team and am happy that this is where my mother now calls home.
03 May 2021
My father became a resident at The Windmill last August, and my mother followed him about 2 weeks later. My father was terminally ill, and my mother had suffered a severe stroke in July. Both were treated with utmost dignity at all times and up to his death, my father was treated with respect and care. My father died suddenly in September, and I couldn’t have wished for a more compassionate group of staff during this period, not only for my mother but also for myself. I would not hesitate to place a loved one in their care.