Submit a Review for Moss Cottage Nursing Home
34 Manchester Road, Ashton-under-Lyne, OL7 0BZ
View Full Details of Moss Cottage Nursing HomeLatest Reviews for Moss Cottage Nursing Home
01 August 2023
My mother was a resident at Moss Cottage for 9 weeks and she received palliative care during this time. The staff's care was personal to us and second to none. They treated her with dignity, compassion, care and love. The day of her passing was without a doubt very traumatic for my family and the support and love we received will never be forgotten. From start to finish, they could not do enough. When the ambulance came to take our mother away, they all stood in line and gave their respect to her. Myself and my family will never forget the care she received. With fondest love and regards to all the staff.
24 April 2023
The care was good, the food always looked good and was always presented lovely and hot despite my husband being on a pureed diet. I joked it was like Masterchef. The entertainment looked good from what I saw my husband didn't really participate (his choice) as he was happy in his room watching TV. All staff from what I witnessed and overheard genuinely cared about the residents. The Laundry was washed well. I did have a couple of things go missing but I guess in a home it's to be expected occasionally due to the quantity of washing they have and I wouldn't let that deter me or anyone from this home as I had much worse in a different home. It's never easy having someone in care but if I ever had the need to use a care/nursing home again I wouldn't hesitate on using this home. They really do go above and beyond on all levels so thank you to each and every member of the staff. You're a credit to the home.
25 January 2023
Moss Cottage is a lovely home. My aunt has been there for around nine months and is so well cared for. All staff members are lovely, they're so caring and helpful and they all seem to know my aunt well. The home itself is clean and welcoming. There seem to be lots of activities. And the food always looks great.
17 January 2023
My Mum spent over five years at Moss Cottage. The care Mum received was exceptional. The Home is very comfortable and the staff are friendly and very caring. Mum sadly passed away in December and the care and compassion shown to me and my family was wonderful! The staff really care. I would recommend Moss Cottage to anyone looking for a safe and caring home for their loved ones.
13 January 2023
My Mum went into Moss Cottage in October 2022 and has recently passed away. The care she received during her short stay was superb. The management and staff cared for her as they would for their own family and nothing was too much trouble.
13 January 2023
I would recommend this nursing home. My mum was in this home for the last three months of her life, the care and attention she was given was excellent from the manager to the carers nothing was too much trouble they also supported myself and my sister in the last few hours of my mum's life.
12 January 2023
All the staff at Moss Cottage are wonderful, caring people. They are led by an excellent manager and treat residents (and relatives) with respect and compassion. I am so grateful to the staff for the fantastic care my Mum receives on a daily basis. Thanks also due to the support staff: Admin, Events Organiser, Cleaning staff and Chefs for the wonderful service and their part in making Moss Cottage such a successful and welcoming care home.
28 July 2022
My mother has been in various care homes and without a doubt, Moss Cottage is the best! Caring, attentive staff and a friendly, safe and pleasant building. I would highly recommend Moss Cottage to anyone.
19 June 2022
My uncle had only been at Moss Cottage for a month when it was his 100th birthday. The staff made it such a magical and wonderful day for him. There was a lovely buffet, cake, beautiful balloons and the mayoress came to congratulate him. It was so lovely that they had taken the time and effort to arrange this for him. I personally will remember the day for a long time.
06 August 2021
Superb service. Staff caring, helpful and professional. Ensured my mum was looked after and comfortable in her final days and I was very pleased with her care. They also ensured I had everything I needed during my visits. I'd highly recommended Moss Cottage.
19 May 2021
Our mum was admitted as an emergency in January 2021. Her needs were quite complex, she had been cared for at home, however her care package had been insufficient and she had deteriorated. At Moss Cottage our mum received the highest standard of nursing and care. The empathy, kindness and care bestowed upon our mum during her stay was truly amazing. She passed away on the 22nd March, very peacefully with family by her side. The management and staff were extremely accommodating to us, allowing us to come and go at all times. I couldn’t possibly mention each member of staff, but the nurses, activities and carers were fantastic. There’s a diverse bunch of lovely kind people that work there and they make Moss Cottage a happy home. The outside of Moss Cottage looks a bit shabby chic! Do not be put off! The inside is lovely. We regret that our mum wasn’t admitted earlier. Thanks to the nurse and staff on duty the night she passed away, thanks to all of you. You’re amazing!
07 July 2020
Though our daughters stay was only three weeks, they made her and us extremely welcome. Management and staff couldn't do enough for her. She went to Moss Cottage in an emergency, and they immediately put her at ease. Thank you all.
05 June 2020
Unfortunately, my mother who was a long time resident of Moss Cottage sadly died on the 1st May. The manager and all the staff could not have been more helpful, kind and caring. They could not do enough for me. Nothing was too much trouble. I would highly recommend Moss Cottage Nursing Home to anyone whose relative is in need of nursing care.
05 June 2020
I'm very satisfied with the loving care that my husband receives from all at the home. It gives me peace of mind at this very difficult time in my life.
05 June 2020
Moss Cottage arranged some entertainment in the car park, so we could see my mum from a safe distance. The staff team have been fantastic. They give way past the call of duty. They are a great team and I will be forever grateful of the way they have pulled together in this troubled time.
03 April 2020
This nursing home is absolutely amazing, the staff are very friendly and motivated, always have a smile on their face. My grandmother has been with them now nearly three years and every time I see her, she always has a smile on her face. They are really good with her and I really appreciate that. Thank you for looking after my nana.
25 October 2019
My uncle was only here for a short time, he was moved into three different rooms within the 9 weeks he was a resident, each room smelt strongly of urine. I couldn’t tell you what colour his sheets should have been, they were a dirty grey. I was told to put his name in all his clothing, which we did, but this didn’t stop his clothes going missing each day, a cardigan went missing and was never found, other residents were wearing his jumpers. He was brought down and sat in front of a TV with no other activities going on for the 9 weeks he was there, carpets are filthy dirty on the upstairs corridors. Some staff seemed ok but found others just couldn’t be bothered with him. He was put to bed one night in his clothes he had worn the previous day and when I questioned this with the manager she asked me to email her the photo I had taken of him in the state and told me she would deal with this, but she never got back to me. I was told the Manager was new, next she had gone and was told she had left.
03 September 2019
Caring and friendly staff. Residents well looked after. Nice rooms with some lovely views. My friend and neighbour is resident and staff are very patient with her.
20 June 2019
My Mum has been in Moss Cottage for 2 years and we could not wish for anywhere better. She is treated with such kindness and dignity. The staff are amazing. It is such a lovely home.
22 May 2019
This is the 2nd home my husband has been in and this one is far better. The staff are really understanding and seem to take good care of everyone.
Latest Reviews for Moss Cottage Nursing Home
01 August 2023
My mother was a resident at Moss Cottage for 9 weeks and she received palliative care during this time. The staff's care was personal to us and second to none. They treated her with dignity, compassion, care and love. The day of her passing was without a doubt very traumatic for my family and the support and love we received will never be forgotten. From start to finish, they could not do enough. When the ambulance came to take our mother away, they all stood in line and gave their respect to her. Myself and my family will never forget the care she received. With fondest love and regards to all the staff.
24 April 2023
The care was good, the food always looked good and was always presented lovely and hot despite my husband being on a pureed diet. I joked it was like Masterchef. The entertainment looked good from what I saw my husband didn't really participate (his choice) as he was happy in his room watching TV. All staff from what I witnessed and overheard genuinely cared about the residents. The Laundry was washed well. I did have a couple of things go missing but I guess in a home it's to be expected occasionally due to the quantity of washing they have and I wouldn't let that deter me or anyone from this home as I had much worse in a different home. It's never easy having someone in care but if I ever had the need to use a care/nursing home again I wouldn't hesitate on using this home. They really do go above and beyond on all levels so thank you to each and every member of the staff. You're a credit to the home.
25 January 2023
Moss Cottage is a lovely home. My aunt has been there for around nine months and is so well cared for. All staff members are lovely, they're so caring and helpful and they all seem to know my aunt well. The home itself is clean and welcoming. There seem to be lots of activities. And the food always looks great.
17 January 2023
My Mum spent over five years at Moss Cottage. The care Mum received was exceptional. The Home is very comfortable and the staff are friendly and very caring. Mum sadly passed away in December and the care and compassion shown to me and my family was wonderful! The staff really care. I would recommend Moss Cottage to anyone looking for a safe and caring home for their loved ones.
13 January 2023
My Mum went into Moss Cottage in October 2022 and has recently passed away. The care she received during her short stay was superb. The management and staff cared for her as they would for their own family and nothing was too much trouble.
13 January 2023
I would recommend this nursing home. My mum was in this home for the last three months of her life, the care and attention she was given was excellent from the manager to the carers nothing was too much trouble they also supported myself and my sister in the last few hours of my mum's life.
12 January 2023
All the staff at Moss Cottage are wonderful, caring people. They are led by an excellent manager and treat residents (and relatives) with respect and compassion. I am so grateful to the staff for the fantastic care my Mum receives on a daily basis. Thanks also due to the support staff: Admin, Events Organiser, Cleaning staff and Chefs for the wonderful service and their part in making Moss Cottage such a successful and welcoming care home.
28 July 2022
My mother has been in various care homes and without a doubt, Moss Cottage is the best! Caring, attentive staff and a friendly, safe and pleasant building. I would highly recommend Moss Cottage to anyone.
19 June 2022
My uncle had only been at Moss Cottage for a month when it was his 100th birthday. The staff made it such a magical and wonderful day for him. There was a lovely buffet, cake, beautiful balloons and the mayoress came to congratulate him. It was so lovely that they had taken the time and effort to arrange this for him. I personally will remember the day for a long time.
06 August 2021
Superb service. Staff caring, helpful and professional. Ensured my mum was looked after and comfortable in her final days and I was very pleased with her care. They also ensured I had everything I needed during my visits. I'd highly recommended Moss Cottage.
19 May 2021
Our mum was admitted as an emergency in January 2021. Her needs were quite complex, she had been cared for at home, however her care package had been insufficient and she had deteriorated. At Moss Cottage our mum received the highest standard of nursing and care. The empathy, kindness and care bestowed upon our mum during her stay was truly amazing. She passed away on the 22nd March, very peacefully with family by her side. The management and staff were extremely accommodating to us, allowing us to come and go at all times. I couldn’t possibly mention each member of staff, but the nurses, activities and carers were fantastic. There’s a diverse bunch of lovely kind people that work there and they make Moss Cottage a happy home. The outside of Moss Cottage looks a bit shabby chic! Do not be put off! The inside is lovely. We regret that our mum wasn’t admitted earlier. Thanks to the nurse and staff on duty the night she passed away, thanks to all of you. You’re amazing!
07 July 2020
Though our daughters stay was only three weeks, they made her and us extremely welcome. Management and staff couldn't do enough for her. She went to Moss Cottage in an emergency, and they immediately put her at ease. Thank you all.
05 June 2020
Unfortunately, my mother who was a long time resident of Moss Cottage sadly died on the 1st May. The manager and all the staff could not have been more helpful, kind and caring. They could not do enough for me. Nothing was too much trouble. I would highly recommend Moss Cottage Nursing Home to anyone whose relative is in need of nursing care.
05 June 2020
I'm very satisfied with the loving care that my husband receives from all at the home. It gives me peace of mind at this very difficult time in my life.
05 June 2020
Moss Cottage arranged some entertainment in the car park, so we could see my mum from a safe distance. The staff team have been fantastic. They give way past the call of duty. They are a great team and I will be forever grateful of the way they have pulled together in this troubled time.
03 April 2020
This nursing home is absolutely amazing, the staff are very friendly and motivated, always have a smile on their face. My grandmother has been with them now nearly three years and every time I see her, she always has a smile on her face. They are really good with her and I really appreciate that. Thank you for looking after my nana.
25 October 2019
My uncle was only here for a short time, he was moved into three different rooms within the 9 weeks he was a resident, each room smelt strongly of urine. I couldn’t tell you what colour his sheets should have been, they were a dirty grey. I was told to put his name in all his clothing, which we did, but this didn’t stop his clothes going missing each day, a cardigan went missing and was never found, other residents were wearing his jumpers. He was brought down and sat in front of a TV with no other activities going on for the 9 weeks he was there, carpets are filthy dirty on the upstairs corridors. Some staff seemed ok but found others just couldn’t be bothered with him. He was put to bed one night in his clothes he had worn the previous day and when I questioned this with the manager she asked me to email her the photo I had taken of him in the state and told me she would deal with this, but she never got back to me. I was told the Manager was new, next she had gone and was told she had left.
03 September 2019
Caring and friendly staff. Residents well looked after. Nice rooms with some lovely views. My friend and neighbour is resident and staff are very patient with her.
20 June 2019
My Mum has been in Moss Cottage for 2 years and we could not wish for anywhere better. She is treated with such kindness and dignity. The staff are amazing. It is such a lovely home.
22 May 2019
This is the 2nd home my husband has been in and this one is far better. The staff are really understanding and seem to take good care of everyone.