Submit a Review for Mother Redcaps Care Home
Lincoln Drive, Wallasey, CH45 7PL
View Full Details of Mother Redcaps Care HomeLatest Reviews for Mother Redcaps Care Home
06 May 2025
My mother was looking for a perfect spot in which to spend her final days - on the promenade near New Brighton, overlooking the Mersey at Liverpool. She also wanted good, traditional food and caring staff. She had all this with a light touch at Mother Redcaps.
02 May 2025
I appreciate the care my mum receives on a daily basis. All the staff are wonderful, helpful and I know my mum is in good hands at all times. One of the staff members knows my mums behaviour an is able to pick up if she's not ok a relay this to staff. The staff who clean an do laundry are equally as nice an always take time to chat. The laundry situation remains to be unresolved which is unfortunate.
23 April 2025
The staff are absolutely brilliant, they treat my mum and myself like friends and call us by our first names and my mum talks about the staff in glowing terms. My mum could not be in any better place. The staff are 110% in what they do, they are really genuine people.
15 April 2025
Amazing with mums care needs. She has dementia and can be very stubborn. They are so patient with her and humour her.They never make her feel a burden . They are always ready to give me update on how she is doing , nothing too much travel .Staff amazing x manger always smiling
15 April 2025
Moved mum into redcaps after many years of trying to keep her safe as Dementia was tightening its grip on her unfortuniltey. Since her move approx 12 months now we wished we have done it sooner for her. She mixes well with other residents but mostly enjoys her time with the staff She's nearing 94 yrs old in July and feel that she will go well beyond that whilst at Redcaps Care home Much love to all of you there
15 April 2025
Mother Redcaps has been a life saver for my friend. She is a lady of very few words but she does say to me "it's lovely here isn't it and I don't have to pay for anything isn't that amazing" how comfortable for her is that.The staff are lovely and the new staff introduce themselves to me and offer me a drink and keep me updated about her health. She has just been transferred to Sandy Bay.I was shown her bedroom before she was transferred and all looked good but I haven't been into visit her yet so hopefully she has settled in nicely,I have spoken to the staff on the phone and they have assured me she is comfortable.She now needs more help and I am confident she will get that. Thank you to all the staff for all their help.
07 April 2025
Excellent care. Always prepared to adapt to my brother-in-laws needs i.e. music and mobility equipment provision.
07 April 2025
My brother has been at Mother Redcaps for nearly 6 months. He has settled really well and interacts well with staff other residents. His general health + personal hygiene are being well managed.
05 March 2025
This home has helped my mum and supported myself so much since bringing my mum here. The staff are so friendly and I'm always welcomed with a smile and they always keep me updated with anything that goes on. My mum receives fantastic care with meal plans, personal care and activities, but most importantly she is treated with dignity. Finding out my mum has dementia was very difficult for myself, but the people here have helped support me with advice amd even just talk to me about how my day was. I fully recommend this home to anyone who has a family member or friend who needs care.
05 September 2024
Excellent service.
29 July 2024
I can't thank you enough for the care I have had while I was staying at the care home and I thank you all for the care. Thanks again to all the very pleasant staff.
29 February 2024
The staff are lovely and attentive to my mother-in-law. Her room is always clean and tidy.
08 December 2023
Dad has settled in well and feels happy and secure.
30 November 2023
My husband has been here for five months. Staff are very nice. Bedroom fine. Very picky with his food, most days he eats it.
17 October 2023
I love the home very much. The staff are wonderful and very helpful. If I need anything they are able to get it for me. It's like home.
17 October 2023
Very pleasant, staff are excellent, nice views. Nothing is too much trouble. Good food and service.
17 May 2023
Lovely friendly atmosphere. Great staff, always happy to help.
14 March 2023
Since my mother, who has only been in the care home for a short time, I have seen a great difference in my mum's mental health and well being from when she came to you, she is so much happier, content and well cared for. This has helped ease our minds, knowing that Mum is getting excellent care, attention and safe in your care home. A massive thank you to all of your dedicated staff, who are giving excellent care and comfort to my mum.
28 February 2023
Good experience overall and very caring staff who do their best to cater for the needs of residents. Friendly place with fine views overlooking the River Mersey and the city centre of Liverpool. Recommended.
27 February 2023
Amazing welcome for my mum. Staff have been great and very helpful. They are always telling us that if we need anything, to let them know.
Latest Reviews for Mother Redcaps Care Home
06 May 2025
My mother was looking for a perfect spot in which to spend her final days - on the promenade near New Brighton, overlooking the Mersey at Liverpool. She also wanted good, traditional food and caring staff. She had all this with a light touch at Mother Redcaps.
02 May 2025
I appreciate the care my mum receives on a daily basis. All the staff are wonderful, helpful and I know my mum is in good hands at all times. One of the staff members knows my mums behaviour an is able to pick up if she's not ok a relay this to staff. The staff who clean an do laundry are equally as nice an always take time to chat. The laundry situation remains to be unresolved which is unfortunate.
23 April 2025
The staff are absolutely brilliant, they treat my mum and myself like friends and call us by our first names and my mum talks about the staff in glowing terms. My mum could not be in any better place. The staff are 110% in what they do, they are really genuine people.
15 April 2025
Amazing with mums care needs. She has dementia and can be very stubborn. They are so patient with her and humour her.They never make her feel a burden . They are always ready to give me update on how she is doing , nothing too much travel .Staff amazing x manger always smiling
15 April 2025
Moved mum into redcaps after many years of trying to keep her safe as Dementia was tightening its grip on her unfortuniltey. Since her move approx 12 months now we wished we have done it sooner for her. She mixes well with other residents but mostly enjoys her time with the staff She's nearing 94 yrs old in July and feel that she will go well beyond that whilst at Redcaps Care home Much love to all of you there
15 April 2025
Mother Redcaps has been a life saver for my friend. She is a lady of very few words but she does say to me "it's lovely here isn't it and I don't have to pay for anything isn't that amazing" how comfortable for her is that.The staff are lovely and the new staff introduce themselves to me and offer me a drink and keep me updated about her health. She has just been transferred to Sandy Bay.I was shown her bedroom before she was transferred and all looked good but I haven't been into visit her yet so hopefully she has settled in nicely,I have spoken to the staff on the phone and they have assured me she is comfortable.She now needs more help and I am confident she will get that. Thank you to all the staff for all their help.
07 April 2025
Excellent care. Always prepared to adapt to my brother-in-laws needs i.e. music and mobility equipment provision.
07 April 2025
My brother has been at Mother Redcaps for nearly 6 months. He has settled really well and interacts well with staff other residents. His general health + personal hygiene are being well managed.
05 March 2025
This home has helped my mum and supported myself so much since bringing my mum here. The staff are so friendly and I'm always welcomed with a smile and they always keep me updated with anything that goes on. My mum receives fantastic care with meal plans, personal care and activities, but most importantly she is treated with dignity. Finding out my mum has dementia was very difficult for myself, but the people here have helped support me with advice amd even just talk to me about how my day was. I fully recommend this home to anyone who has a family member or friend who needs care.
05 September 2024
Excellent service.
29 July 2024
I can't thank you enough for the care I have had while I was staying at the care home and I thank you all for the care. Thanks again to all the very pleasant staff.
29 February 2024
The staff are lovely and attentive to my mother-in-law. Her room is always clean and tidy.
08 December 2023
Dad has settled in well and feels happy and secure.
30 November 2023
My husband has been here for five months. Staff are very nice. Bedroom fine. Very picky with his food, most days he eats it.
17 October 2023
I love the home very much. The staff are wonderful and very helpful. If I need anything they are able to get it for me. It's like home.
17 October 2023
Very pleasant, staff are excellent, nice views. Nothing is too much trouble. Good food and service.
17 May 2023
Lovely friendly atmosphere. Great staff, always happy to help.
14 March 2023
Since my mother, who has only been in the care home for a short time, I have seen a great difference in my mum's mental health and well being from when she came to you, she is so much happier, content and well cared for. This has helped ease our minds, knowing that Mum is getting excellent care, attention and safe in your care home. A massive thank you to all of your dedicated staff, who are giving excellent care and comfort to my mum.
28 February 2023
Good experience overall and very caring staff who do their best to cater for the needs of residents. Friendly place with fine views overlooking the River Mersey and the city centre of Liverpool. Recommended.
27 February 2023
Amazing welcome for my mum. Staff have been great and very helpful. They are always telling us that if we need anything, to let them know.