Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Primrose House Nursing Home

stars
stars 05 June 2018
Primrose House Care home is two houses turned into one large nursing home, catering for 25 residents. My mother has been there for 3 months and has settled really well. The staff are very attentive, caring and really know the residents they care for in every way, always ready to assist as a team. The manager gets on great with her staff and is very hands on if needed. She also has an open door approach and is easy to talk to if you need to discuss a concern, of which will always be acted upon. The food is always fresh, nourishing and served in a pleasant manner. The staff will always confide in you if they have any worries or concerns to do with your relative. Overall the home is a very pleasant and clean environment.
Review from Lyn R (Daughter of Resident/Service User)