Submit a Review for Bowerfield House Nursing Home
1 Broadwood Close, Disley, Stockport, SK12 2NJ
View Full Details of Bowerfield House Nursing HomeLatest Reviews for Bowerfield House Nursing Home
27 August 2024
I think carers could devote more time to one-to-one interaction with residents but overall, day staff are warm and friendly. Cannot comment on night staff.
27 August 2024
My review of staff only refers to day staff. I have no experience with night staff but I have the uneasy feeling that they need supervision. I may be wrong but I'm going to bring it up at the next meeting on 13th August 2024. Day care is improving since new manager took over. As stated, I have no experience with night staff.
01 August 2024
There has been a significant turnover of staff and management over the last few years, raising slight concerns over continuity and point of contact. However, regarding any problems/issues Mother has experienced these were discussed with me and dealt with accordingly. Staff are always patient, kind and attentive.
29 July 2024
Brilliant care home. Staff lovely, such a friendly atmosphere. Cleanliness very good, and residents well cared for.
20 October 2023
Had a wonderful time with her tonight, so nice to be able to spend quality time with her. The staff were amazing and very attentive, whilst serving all their "customers". The food was nice, and we left feeling very full and satisfied. Can't wait for the next time! Well done to all involved and whoever organised everything - a totally lovely night.
18 October 2023
My wife went into Bowerfield during the Covid lockdown, which was a bit of a lottery, but glad to say it turned out fine. She is well looked after and is always happy and smiling. Could not ask for more. The manager and her staff are always very helpful.
12 October 2023
Superb people looking after my mother-in-law. They always care so much and know just how to calm her anxiety. I cannot praise them highly enough.
12 October 2023
The home put on an evening meal service for families to enjoy with residents. The food and atmosphere were top-class, it was a lovely evening.
12 October 2023
Staff are kind and caring, always go the extra mile and make an effort to really get to know each resident and meet their individual needs. Please could we have the sofa back in the lounge - it's hard to hug across two armchairs but easy sitting on a sofa!
09 May 2023
It’s a good place to be, the care is amazing and the carers go above and beyond. The food is tasty and well prepared. Everywhere is clean and tidy. Activities are brilliant, there is always something on the go. Thank you all for everything you do for us.
07 May 2023
The staff go above and beyond, always helpful and pleasant. Mum is always up and about and the food is well prepared and has good choice, Mum always enjoys a good Sunday dinner. Many thanks to the staff for outstanding care in difficult times.
09 April 2023
Bowerfield House is organised, friendly and very accommodating, with staff that are a joy to be around, both for patients and their relatives.
13 March 2023
Our father was a resident for two years, over which time several managers came and went. Initially, care and support were good, but with the change in management came a decline in care. We want to be very clear that the carers were excellent regardless of recent poor management and leadership. Continuously short-staffed and heavily reliant on agency. We felt our father was simply kept in a safe place with a roof above his head, and fed and watered. In recent times, no effort to support him with personal care, and reliance on chemical restraint. Sadly registered staff and managers are insistent on disregarding Powers of Attorney and DoLS. No effort to engage with residents with activities they are interested in, and something as simple as providing our father with a daily paper (delivered) was an ongoing challenge. We have now moved our father and he has settled into his new home very well. Concerns raised via complaint process. Read between the lines. Consider with extreme caution.
22 July 2022
So happy with the care my mum is receiving. As a resident of over four years, she has had a number of caregivers and all have been exceptional. Throughout lockdown, I received regular updates and photos, which helped a lot. Can’t praise this home enough.
20 July 2022
My husband has been in Bowerfield since February. 'Settling-in' issues were expected - carers need time to get to know him and his condition. Bowerfield, like so many care homes currently, is struggling to cope with staff recruitment and retention and this clearly has had, and is having, an effect on care standards. An important aspect of a resident's dementia care is having a regular routine, but this is an impossibility if staffing levels are below those needed. Safety matters can so easily be overlooked because current staff are under such pressure all the time. I find the staff to be very caring and so anxious to please. They all seem to be so happy! The nursing team are lovely and when medical care is needed, waste no time in resolving matters. The manager is most approachable and having already raised some concerns, these were dealt with to a degree. When asked, my husband says he is comfortable and snug. That's a great reassurance and credit to those around him.
15 July 2022
My mum has been at Bowerfield House for eight years. She has advanced dementia. Overall, the quality of care has been very good. The carers are kind and helpful and the accommodation is well laid out for people with dementia. Mum has a ground floor room (ensuite) with direct level access to the lounge area. The staff understand dementia and so wandering and other issues that come with the illness are accepted. I know that when we looked at other homes for Mum they were sometimes intolerant of that kind of behaviour.
11 July 2022
Throughout months of disruption from Covid, lockdowns, absences (illness, leave), recruitment issues and management disruption, the stars of this nursing home are the regular staff (nurses, carers, hostesses, caterers, maintenance, domestics) who are the ever-present front line making sure residents are safe and cared for. I would state that they are very hard working and very caring staff working with residents, that just get on with looking after the residents and relatives, no matter what happens around them. They should be recognised and respected for their efforts. There is room for improvement in the management/administration side, I understand this is ongoing, but this is important and the urgent need to see the manager released from the admin overload and able to spend time in the home, mixing with residents and visitors and working with/supporting staff, will pay dividends. Staff working with the residents is most important and this is where the home is lucky to have good caring workers.
28 June 2021
I am extremely happy with the care my dad is receiving. Most importantly to me is dad is local. I am able to visit any time of the day as arranged by the manager who is wonderful as are all the staff I have had the pleasure to meet so far.
09 June 2021
Although Bowerfield House has had its ups and downs over the years I would give it a high rating under its current management and the team of excellent care and support staff. Caring for residents suffering from dementia requires specialised skills and the Bowerfield team seem to meet that requirement very well. Residents needs are carefully assessed and the care is well matched to their individual requirements. My wife has been a resident here for almost 7 yrs and I am more than happy with her present care although not having experienced any other care home it is somewhat difficult to make comparisons.
01 June 2021
My husband came to Bowerfield House 2 days before the first lockdown in March 2020. He was moved from another care home because he needed the next level of care. the level of care for my husband has been wonderful, I cannot fault it. He has been loved as well as cared for well during these very fraught times. The home is beginning to look lovely with the improvements that are being made.
Latest Reviews for Bowerfield House Nursing Home
27 August 2024
I think carers could devote more time to one-to-one interaction with residents but overall, day staff are warm and friendly. Cannot comment on night staff.
27 August 2024
My review of staff only refers to day staff. I have no experience with night staff but I have the uneasy feeling that they need supervision. I may be wrong but I'm going to bring it up at the next meeting on 13th August 2024. Day care is improving since new manager took over. As stated, I have no experience with night staff.
01 August 2024
There has been a significant turnover of staff and management over the last few years, raising slight concerns over continuity and point of contact. However, regarding any problems/issues Mother has experienced these were discussed with me and dealt with accordingly. Staff are always patient, kind and attentive.
29 July 2024
Brilliant care home. Staff lovely, such a friendly atmosphere. Cleanliness very good, and residents well cared for.
20 October 2023
Had a wonderful time with her tonight, so nice to be able to spend quality time with her. The staff were amazing and very attentive, whilst serving all their "customers". The food was nice, and we left feeling very full and satisfied. Can't wait for the next time! Well done to all involved and whoever organised everything - a totally lovely night.
18 October 2023
My wife went into Bowerfield during the Covid lockdown, which was a bit of a lottery, but glad to say it turned out fine. She is well looked after and is always happy and smiling. Could not ask for more. The manager and her staff are always very helpful.
12 October 2023
Superb people looking after my mother-in-law. They always care so much and know just how to calm her anxiety. I cannot praise them highly enough.
12 October 2023
The home put on an evening meal service for families to enjoy with residents. The food and atmosphere were top-class, it was a lovely evening.
12 October 2023
Staff are kind and caring, always go the extra mile and make an effort to really get to know each resident and meet their individual needs. Please could we have the sofa back in the lounge - it's hard to hug across two armchairs but easy sitting on a sofa!
09 May 2023
It’s a good place to be, the care is amazing and the carers go above and beyond. The food is tasty and well prepared. Everywhere is clean and tidy. Activities are brilliant, there is always something on the go. Thank you all for everything you do for us.
07 May 2023
The staff go above and beyond, always helpful and pleasant. Mum is always up and about and the food is well prepared and has good choice, Mum always enjoys a good Sunday dinner. Many thanks to the staff for outstanding care in difficult times.
09 April 2023
Bowerfield House is organised, friendly and very accommodating, with staff that are a joy to be around, both for patients and their relatives.
13 March 2023
Our father was a resident for two years, over which time several managers came and went. Initially, care and support were good, but with the change in management came a decline in care. We want to be very clear that the carers were excellent regardless of recent poor management and leadership. Continuously short-staffed and heavily reliant on agency. We felt our father was simply kept in a safe place with a roof above his head, and fed and watered. In recent times, no effort to support him with personal care, and reliance on chemical restraint. Sadly registered staff and managers are insistent on disregarding Powers of Attorney and DoLS. No effort to engage with residents with activities they are interested in, and something as simple as providing our father with a daily paper (delivered) was an ongoing challenge. We have now moved our father and he has settled into his new home very well. Concerns raised via complaint process. Read between the lines. Consider with extreme caution.
22 July 2022
So happy with the care my mum is receiving. As a resident of over four years, she has had a number of caregivers and all have been exceptional. Throughout lockdown, I received regular updates and photos, which helped a lot. Can’t praise this home enough.
20 July 2022
My husband has been in Bowerfield since February. 'Settling-in' issues were expected - carers need time to get to know him and his condition. Bowerfield, like so many care homes currently, is struggling to cope with staff recruitment and retention and this clearly has had, and is having, an effect on care standards. An important aspect of a resident's dementia care is having a regular routine, but this is an impossibility if staffing levels are below those needed. Safety matters can so easily be overlooked because current staff are under such pressure all the time. I find the staff to be very caring and so anxious to please. They all seem to be so happy! The nursing team are lovely and when medical care is needed, waste no time in resolving matters. The manager is most approachable and having already raised some concerns, these were dealt with to a degree. When asked, my husband says he is comfortable and snug. That's a great reassurance and credit to those around him.
15 July 2022
My mum has been at Bowerfield House for eight years. She has advanced dementia. Overall, the quality of care has been very good. The carers are kind and helpful and the accommodation is well laid out for people with dementia. Mum has a ground floor room (ensuite) with direct level access to the lounge area. The staff understand dementia and so wandering and other issues that come with the illness are accepted. I know that when we looked at other homes for Mum they were sometimes intolerant of that kind of behaviour.
11 July 2022
Throughout months of disruption from Covid, lockdowns, absences (illness, leave), recruitment issues and management disruption, the stars of this nursing home are the regular staff (nurses, carers, hostesses, caterers, maintenance, domestics) who are the ever-present front line making sure residents are safe and cared for. I would state that they are very hard working and very caring staff working with residents, that just get on with looking after the residents and relatives, no matter what happens around them. They should be recognised and respected for their efforts. There is room for improvement in the management/administration side, I understand this is ongoing, but this is important and the urgent need to see the manager released from the admin overload and able to spend time in the home, mixing with residents and visitors and working with/supporting staff, will pay dividends. Staff working with the residents is most important and this is where the home is lucky to have good caring workers.
28 June 2021
I am extremely happy with the care my dad is receiving. Most importantly to me is dad is local. I am able to visit any time of the day as arranged by the manager who is wonderful as are all the staff I have had the pleasure to meet so far.
09 June 2021
Although Bowerfield House has had its ups and downs over the years I would give it a high rating under its current management and the team of excellent care and support staff. Caring for residents suffering from dementia requires specialised skills and the Bowerfield team seem to meet that requirement very well. Residents needs are carefully assessed and the care is well matched to their individual requirements. My wife has been a resident here for almost 7 yrs and I am more than happy with her present care although not having experienced any other care home it is somewhat difficult to make comparisons.
01 June 2021
My husband came to Bowerfield House 2 days before the first lockdown in March 2020. He was moved from another care home because he needed the next level of care. the level of care for my husband has been wonderful, I cannot fault it. He has been loved as well as cared for well during these very fraught times. The home is beginning to look lovely with the improvements that are being made.