Submit a Review for Roselands Care Home
Cackle Street, Brede, Rye, TN31 6EB
View Full Details of Roselands Care HomeLatest Reviews for Roselands Care Home
04 April 2025
We appreciate the genuine concern and care given to mum. Living a long way away it is difficult, but communication is great and a vid call with mum is facilitated with a smile We visited last year and were very pleased with the cleanliness of the home, and staff kindness toward mum and us
04 April 2025
Dad has settled there now, thanks to the commitment of the staff. He is enjoying the activities, especially going out in the minibus and the visits from the animals. It gives me great peace of mind that he is safe and cared for as I live so far away.
02 April 2025
Roselands has fabulous staff who treat residents with kindness and dignity. Although the number of residents each staff must care for is a bit higher than I would like, the care offered is of a good standard. The activities offered for residents who choose to participate are excellent. The rooms are of good size. The only area that really needs improvement is the food. Although there is plenty of it with 3 meals plus snacks and tea breaks, it seems carb heavy and could benefit from fresh vegetables. That said, the birthday cakes are spectacular. Sadly, the cost is rising at an alarming rate, ( more than 10% a year for the last 3 years). Nevertheless, I am trying to keep my mother here because I feel that the staff genuinely care - a vocation as well as a profession. For that reason alone, I would recommend Roselands.
02 April 2025
Our family would like to say a massive thank you for looking after our dad. His stay was short but the care and attention he received was a credit to everyone. The home is homely, which for us was lovely. Nothing was too much trouble. Management and all staff were amazing. Thank you for making our dads stay a comfortable one. We would highly recommend Rosewell
27 March 2025
My father in law is very happy there. He likes the food , the staff who are very caring and friendly. There are things that the residents can do and entertainers come into the home every week. When he has any medical problems these have been dealt with efficiently and as they occur. I would definitely recommend the home.
27 March 2025
My Mum has been a resident at Roselands for over 2 years . We are absolutely delighted with all the support and care my Mum has received. She has absolutely flurrished since she has been there which is all down to the fantastic, caring, friendly staff we couldn't ask for anything better .
27 March 2025
Both of my parents suffer with Alzheimer's and dementia and have been in care at Roselands. From the day they went in I felt that the staff understood there needs and provided the care they required which only deepened as they got to know them and their own idiosyncrasies. My father passed away in their care and I felt he was treated with dignity and respect throughout the deterioration to his health and eventually his death
27 March 2025
Overall this is a good care home I think . It is clean and facilities are good . Also the entertainment is great. There were a few issues regarding the food when mother was first there but I think she is fairly happy and she knows if she asks they will do their best for her , the staff are always kind to her which is very important. Sometimes her laundry gets lost in system but that is usually rectified . There were a couple of times when mother was given the wrong medication, someone else's drugs which is worrying . Mother has all her faculties still so she knew they were wrong but if she'd had dementia that could have been disastrous.
27 March 2025
Thankyou Roselands, we continue to be very happy with the care that you provide for our relative. She has lived with you for 1 year now and she is so happy and content. She is comfortable warm, clean and very well fed, who wants for more? The transition to living and being cared for was so smooth and the best thing we could have wished for. Professional and caring, so friendly.
26 March 2025
I can't tell you in words how extremely satisfied I am with the care & compassion that all the staff are giving Mum. The Manager & Deputy Manager are so lovely, very approachable & their door is always open. All the staff are very caring, professional & nothing is too much trouble. There is one older member of staff that is like a little pocket rocket, so much fun to be around. Unfortunately Mum is bed bound so can't partake in any of the varied activities that she would have loved. As soon as we stepped foot in Roselands we thought hand on heart that this was the place for Mum. Mum has been in Roselands 3 yrs & turned 100yrs in October which is a true testament to the care that Mum is receiving. I cannot recommend this Care Home enough
24 March 2025
In my experience I've always found Roselands great with communication, have the best interests of residents in mind, great staff and plenty of activities/trips going on. There is definitely a good team of people that work well together and it shows in the level of care for residents.
24 March 2025
Since mum has been a resident at Roselands she has changed as a person, she is happier and more relaxed, she smiles more and keeps saying how nice the carers are. I cant fault the communication and the home is clean and always welcoming. Mum particularly likes the entertainment and having some banter with the staff. All in all we couldn't have wished for a better place for her to spend her later years..
24 March 2025
All staff are helpful, friendly but I think overworked. The menu and quality of food could be improved. Laundry still a bit hit and miss, even though items are labelled clothes go missing. Entertainment is good, something happening most days. Visiting is very flexible.
13 November 2024
Roselands is always very clean and professionally run. The staff are wonderful, caring, considerate, and supportive and I feel my dad is very safe and happy. My favourite part is that he gets to go out on trips for coffee and cake rather than just sitting in a room with 4 walls. Alternatively, when he is in the home he has the opportunity to interact with others by playing bingo or being entertained with gentle fitness sessions or visiting acts. If he had been left in his own house he would just have fallen asleep and been lonely, neither of which is advisable for onset Alzheimer's.
31 October 2024
I've no complaints about my Mum's care. Her room is clean and comfortable. The carers are always ready to help. Mum is not the easiest person to deal with, but they are very patient with her. Visiting times are flexible. The grounds etc are lovely, I wish Mum would get out of bed and join in the many activities that Roselands put on, but she refuses, though she is asked and they do try to get her to join in.
11 July 2024
I am a friend of the occupant and Power Of Attorney. I am very impressed with the care and safety at Roselands. The staff are extremely polite and helpful.
08 July 2024
This was Mum's second stay at Roselands for respite. Slightly longer this time as medication was being changed and needed to be done under supervision. I cannot fault the care, kindness and thoughtfulness of all staff at Roselands. Nothing was ever too much trouble. Always something to do if Mum wanted...Mum's only complaint was that it took a while for her cup of tea to be made just how she liked it! But even that was achieved!
04 July 2024
Very pleasant and helpful staff. Always willing to go an extra step to provide a solution if one is needed. There is a calm atmosphere in the building and residents seem comfortable with their situation.
15 May 2024
Overall very happy, my mother is well cared for 24/7 by the many wonderful and attentive Roselands staff. The manager of the home is extremely kind, approachable and very supportive.
16 August 2023
We are so lucky to have found Roselands for my husband, who had to go into full-time care. He had not left his bed for quite some time, but with great patience and understanding, the wonderful people who care for him at Roselands have managed to get him into the day room. He joins in the activities and is making new friends. This has greatly enriched his life. Roselands has a wonderful, relaxed, friendly atmosphere, whilst providing highly efficient, compassionate care. He is very well looked after, the communication is superb, and I am kept up to date with his daily progress. He is spotless in his appearance, his room is very clean, and his bed is fresh and tidy. The food is fabulous, and he eats very well. On visits, there is always a friendly welcome, and refreshments are offered. I feel that I am still part of his daily life, and part of the Roselands happy family. He loves the staff, who are absolute angels, and we are so happy that he is comfortable and very well cared for. Thank you, Roselands.
Latest Reviews for Roselands Care Home
04 April 2025
We appreciate the genuine concern and care given to mum. Living a long way away it is difficult, but communication is great and a vid call with mum is facilitated with a smile We visited last year and were very pleased with the cleanliness of the home, and staff kindness toward mum and us
04 April 2025
Dad has settled there now, thanks to the commitment of the staff. He is enjoying the activities, especially going out in the minibus and the visits from the animals. It gives me great peace of mind that he is safe and cared for as I live so far away.
02 April 2025
Roselands has fabulous staff who treat residents with kindness and dignity. Although the number of residents each staff must care for is a bit higher than I would like, the care offered is of a good standard. The activities offered for residents who choose to participate are excellent. The rooms are of good size. The only area that really needs improvement is the food. Although there is plenty of it with 3 meals plus snacks and tea breaks, it seems carb heavy and could benefit from fresh vegetables. That said, the birthday cakes are spectacular. Sadly, the cost is rising at an alarming rate, ( more than 10% a year for the last 3 years). Nevertheless, I am trying to keep my mother here because I feel that the staff genuinely care - a vocation as well as a profession. For that reason alone, I would recommend Roselands.
02 April 2025
Our family would like to say a massive thank you for looking after our dad. His stay was short but the care and attention he received was a credit to everyone. The home is homely, which for us was lovely. Nothing was too much trouble. Management and all staff were amazing. Thank you for making our dads stay a comfortable one. We would highly recommend Rosewell
27 March 2025
My father in law is very happy there. He likes the food , the staff who are very caring and friendly. There are things that the residents can do and entertainers come into the home every week. When he has any medical problems these have been dealt with efficiently and as they occur. I would definitely recommend the home.
27 March 2025
My Mum has been a resident at Roselands for over 2 years . We are absolutely delighted with all the support and care my Mum has received. She has absolutely flurrished since she has been there which is all down to the fantastic, caring, friendly staff we couldn't ask for anything better .
27 March 2025
Both of my parents suffer with Alzheimer's and dementia and have been in care at Roselands. From the day they went in I felt that the staff understood there needs and provided the care they required which only deepened as they got to know them and their own idiosyncrasies. My father passed away in their care and I felt he was treated with dignity and respect throughout the deterioration to his health and eventually his death
27 March 2025
Overall this is a good care home I think . It is clean and facilities are good . Also the entertainment is great. There were a few issues regarding the food when mother was first there but I think she is fairly happy and she knows if she asks they will do their best for her , the staff are always kind to her which is very important. Sometimes her laundry gets lost in system but that is usually rectified . There were a couple of times when mother was given the wrong medication, someone else's drugs which is worrying . Mother has all her faculties still so she knew they were wrong but if she'd had dementia that could have been disastrous.
27 March 2025
Thankyou Roselands, we continue to be very happy with the care that you provide for our relative. She has lived with you for 1 year now and she is so happy and content. She is comfortable warm, clean and very well fed, who wants for more? The transition to living and being cared for was so smooth and the best thing we could have wished for. Professional and caring, so friendly.
26 March 2025
I can't tell you in words how extremely satisfied I am with the care & compassion that all the staff are giving Mum. The Manager & Deputy Manager are so lovely, very approachable & their door is always open. All the staff are very caring, professional & nothing is too much trouble. There is one older member of staff that is like a little pocket rocket, so much fun to be around. Unfortunately Mum is bed bound so can't partake in any of the varied activities that she would have loved. As soon as we stepped foot in Roselands we thought hand on heart that this was the place for Mum. Mum has been in Roselands 3 yrs & turned 100yrs in October which is a true testament to the care that Mum is receiving. I cannot recommend this Care Home enough
24 March 2025
In my experience I've always found Roselands great with communication, have the best interests of residents in mind, great staff and plenty of activities/trips going on. There is definitely a good team of people that work well together and it shows in the level of care for residents.
24 March 2025
Since mum has been a resident at Roselands she has changed as a person, she is happier and more relaxed, she smiles more and keeps saying how nice the carers are. I cant fault the communication and the home is clean and always welcoming. Mum particularly likes the entertainment and having some banter with the staff. All in all we couldn't have wished for a better place for her to spend her later years..
24 March 2025
All staff are helpful, friendly but I think overworked. The menu and quality of food could be improved. Laundry still a bit hit and miss, even though items are labelled clothes go missing. Entertainment is good, something happening most days. Visiting is very flexible.
13 November 2024
Roselands is always very clean and professionally run. The staff are wonderful, caring, considerate, and supportive and I feel my dad is very safe and happy. My favourite part is that he gets to go out on trips for coffee and cake rather than just sitting in a room with 4 walls. Alternatively, when he is in the home he has the opportunity to interact with others by playing bingo or being entertained with gentle fitness sessions or visiting acts. If he had been left in his own house he would just have fallen asleep and been lonely, neither of which is advisable for onset Alzheimer's.
31 October 2024
I've no complaints about my Mum's care. Her room is clean and comfortable. The carers are always ready to help. Mum is not the easiest person to deal with, but they are very patient with her. Visiting times are flexible. The grounds etc are lovely, I wish Mum would get out of bed and join in the many activities that Roselands put on, but she refuses, though she is asked and they do try to get her to join in.
11 July 2024
I am a friend of the occupant and Power Of Attorney. I am very impressed with the care and safety at Roselands. The staff are extremely polite and helpful.
08 July 2024
This was Mum's second stay at Roselands for respite. Slightly longer this time as medication was being changed and needed to be done under supervision. I cannot fault the care, kindness and thoughtfulness of all staff at Roselands. Nothing was ever too much trouble. Always something to do if Mum wanted...Mum's only complaint was that it took a while for her cup of tea to be made just how she liked it! But even that was achieved!
04 July 2024
Very pleasant and helpful staff. Always willing to go an extra step to provide a solution if one is needed. There is a calm atmosphere in the building and residents seem comfortable with their situation.
15 May 2024
Overall very happy, my mother is well cared for 24/7 by the many wonderful and attentive Roselands staff. The manager of the home is extremely kind, approachable and very supportive.
16 August 2023
We are so lucky to have found Roselands for my husband, who had to go into full-time care. He had not left his bed for quite some time, but with great patience and understanding, the wonderful people who care for him at Roselands have managed to get him into the day room. He joins in the activities and is making new friends. This has greatly enriched his life. Roselands has a wonderful, relaxed, friendly atmosphere, whilst providing highly efficient, compassionate care. He is very well looked after, the communication is superb, and I am kept up to date with his daily progress. He is spotless in his appearance, his room is very clean, and his bed is fresh and tidy. The food is fabulous, and he eats very well. On visits, there is always a friendly welcome, and refreshments are offered. I feel that I am still part of his daily life, and part of the Roselands happy family. He loves the staff, who are absolute angels, and we are so happy that he is comfortable and very well cared for. Thank you, Roselands.