Submit a Review for Red Court Care Home
27 Stanhope Road, Croydon, CR0 5NS
View Full Details of Red Court Care HomeLatest Reviews for Red Court Care Home
24 March 2025
My husband was a patient at Red Court home for 6 months, during this time the staff treated him with great care. They were diligent and kind and they quickly understood his needs. They were always cheerful which made him really happy as he was a very cheerful man and always saw the goodness in everyone. His days spent here were full of laughter the staff are always willing to help. I'd like to take this time to thank them.
24 March 2025
I have found Red Court Care Home staff to be extremely professional, competent and compassionate. If there are any concerns regarding the care of my mother the management and care staff are always helpful.
07 March 2025
Nice friendly and helpful staff who seem to be very professional.
03 March 2025
In short, I see professionalism exhibited across the board. The care home is more than homey.
25 February 2025
Initial review of the home was amazing, everything was explained and the brochure given. Upon mum's arrival all due diligence and health checks were conducted. All fire drills completed and the safety checks had all been completed in and out of the building. Interaction for both mum and myself, from all levels of staff, reception, managers, housekeepers and carers was good.
18 February 2025
My relative's stay at Red Court Care Home was not a happy one. The standard of his care was poor. Although fed somewhat adequately, and personal care was attended to, his social and emotional needs were completely ignored, and the care staff did not know how to handle him when he was confused. He was left in bed all day every day. Appointments were messed up, and I had to micro-manage by contacting the doctor, as they did not notice things, or pass on information. Lack of attention and poor communication. His quality of life has drastically improved since moving to another Home. They get him out of bed every day. He eats in the dining room and spends time in communal areas, and engages in activities. He has made close connections with the staff caring for him, and has even been out on a trip. His mental health is so much better, due to better care, stimulation, and being treated with dignity and respect. This is how Care should be, but was sadly lacking at Red Court.
24 December 2024
The team at Red Court are very caring, kind, and friendly. My Dad was very happy here, he made friends with all of the staff. From the kitchen, care team, nurses, and groundsman. Dad was very happy here.
25 November 2024
My experience in Red Court Care Home so far has been very positive. All the staff here are nice to me and I am very grateful for the support and care.
13 August 2024
Red Court offers a beautiful environment. The garden is lovely! The staff are friendly and professional and my husband has thrived since he's been there covering from a stroke.
06 August 2024
The staff at the care home are always pleasant/happy. My uncle can be very set in his ways and awkward to assist. He isn't very active after his original fall in 2023. The meals could be better, he often complains of meals being too salty, this unfortunately hasn't changed. Diets are varied here. There are exercise classes, entertainment provided but it is up to individuals to join, you are not pushed to join. Cleaning is good, laundry good. Medicals I personally have only seen the doctor once here but they come once a week so I am told. They are good at getting family in hospital if fallen or other problems. Staff attend funerals.
06 August 2024
Mum has been at Red Court since January and has settled in well. Unfortunately due to her health issues, Mum isn't able to join in with many activities. However, both Mum and her family are really happy with the care and support she is given. Everyone is so kind to Mum and support her in her remaining as independent as her health allows. She is looked after well and I always get greeted with a friendly smile whenever I visit. Thank you.
23 February 2024
I cannot express my gratitude to all the staff, nursing a non-medical. Nothing was ever too much trouble. This is a kind, compassionate home thanks to all the staff.
22 November 2023
The home and carers were most welcoming when Mum arrived and since have been very attentive to Mum's needs and wishes. They have all been very friendly om every visit towards us and Mum. A very caring, helpful, kind staff. Thank you.
22 November 2023
Very very good people that look after my brother and they are so nice to him. Happy with the care that they give.
02 November 2023
My mother has been very comfortable and well cared for at Red Court Care Home. The staff are very friendly and caring and have become like friends to Mum. The rooms are good and the setting very pleasant with a good variety both in meals and activities.
19 October 2023
Generally, the service that had been provided to my mother is good and I do feel that I am included in relevant decisions. On occasions, she has had to wait a considerable time after pressing her alert button, so much so that I have had to call the home and ask them to attend to her which they always then do. Despite this, she is happy and content in the home and continues to improve and get stronger. She is even considering staying home long-term which she wouldn't consider if she wasn't happy there.
20 April 2023
I would like to commend the care home for the level of care and service they provided for my grandad whilst he was under their supervision. They ensured all his needs were met and that he was thoroughly supported throughout. They consistently kept the family updated on his health and progress. If there were ever any concerns, they were sure to inform us. They accommodated us when he eventually passed and allowed us to spend the necessary time with him. I want to commend all the staff who helped with his hygiene, nutrition and rehabilitation. They are all greatly appreciated by the family
18 November 2022
It's only been a week but I have been impressed by the engaging, helpful and friendly staff. Nothing is too much trouble and is usually carried out with a smile. The grounds and location make it easy and pleasant to visit. I would recommend it to others looking for care.
18 October 2022
The staff of Red Court are very professional and polite. They make you feel at ease and comfortable. This is a pleasant environment for my father to recuperate and get back to a hopefully fulfilling life.
30 August 2022
My mum had two week’s convalescing at Red Court Care Home after an operation. We were all a bit nervous but let’s just say Mum shed a tear when she left a fortnight later! The team are so kind and welcoming and completely unfazed. Mum had a lovely room, with access to the garden. She has mild dementia and was unsettled to start with but the team helped her through that period and she left having put on a bit of weight and in a much better mental state as well as having recovered well from her op. My dad was able to visit every day which made a big difference. Red Court is an oasis just 15 minutes walk from East Croydon.
Latest Reviews for Red Court Care Home
24 March 2025
My husband was a patient at Red Court home for 6 months, during this time the staff treated him with great care. They were diligent and kind and they quickly understood his needs. They were always cheerful which made him really happy as he was a very cheerful man and always saw the goodness in everyone. His days spent here were full of laughter the staff are always willing to help. I'd like to take this time to thank them.
24 March 2025
I have found Red Court Care Home staff to be extremely professional, competent and compassionate. If there are any concerns regarding the care of my mother the management and care staff are always helpful.
07 March 2025
Nice friendly and helpful staff who seem to be very professional.
03 March 2025
In short, I see professionalism exhibited across the board. The care home is more than homey.
25 February 2025
Initial review of the home was amazing, everything was explained and the brochure given. Upon mum's arrival all due diligence and health checks were conducted. All fire drills completed and the safety checks had all been completed in and out of the building. Interaction for both mum and myself, from all levels of staff, reception, managers, housekeepers and carers was good.
18 February 2025
My relative's stay at Red Court Care Home was not a happy one. The standard of his care was poor. Although fed somewhat adequately, and personal care was attended to, his social and emotional needs were completely ignored, and the care staff did not know how to handle him when he was confused. He was left in bed all day every day. Appointments were messed up, and I had to micro-manage by contacting the doctor, as they did not notice things, or pass on information. Lack of attention and poor communication. His quality of life has drastically improved since moving to another Home. They get him out of bed every day. He eats in the dining room and spends time in communal areas, and engages in activities. He has made close connections with the staff caring for him, and has even been out on a trip. His mental health is so much better, due to better care, stimulation, and being treated with dignity and respect. This is how Care should be, but was sadly lacking at Red Court.
24 December 2024
The team at Red Court are very caring, kind, and friendly. My Dad was very happy here, he made friends with all of the staff. From the kitchen, care team, nurses, and groundsman. Dad was very happy here.
25 November 2024
My experience in Red Court Care Home so far has been very positive. All the staff here are nice to me and I am very grateful for the support and care.
13 August 2024
Red Court offers a beautiful environment. The garden is lovely! The staff are friendly and professional and my husband has thrived since he's been there covering from a stroke.
06 August 2024
The staff at the care home are always pleasant/happy. My uncle can be very set in his ways and awkward to assist. He isn't very active after his original fall in 2023. The meals could be better, he often complains of meals being too salty, this unfortunately hasn't changed. Diets are varied here. There are exercise classes, entertainment provided but it is up to individuals to join, you are not pushed to join. Cleaning is good, laundry good. Medicals I personally have only seen the doctor once here but they come once a week so I am told. They are good at getting family in hospital if fallen or other problems. Staff attend funerals.
06 August 2024
Mum has been at Red Court since January and has settled in well. Unfortunately due to her health issues, Mum isn't able to join in with many activities. However, both Mum and her family are really happy with the care and support she is given. Everyone is so kind to Mum and support her in her remaining as independent as her health allows. She is looked after well and I always get greeted with a friendly smile whenever I visit. Thank you.
23 February 2024
I cannot express my gratitude to all the staff, nursing a non-medical. Nothing was ever too much trouble. This is a kind, compassionate home thanks to all the staff.
22 November 2023
The home and carers were most welcoming when Mum arrived and since have been very attentive to Mum's needs and wishes. They have all been very friendly om every visit towards us and Mum. A very caring, helpful, kind staff. Thank you.
22 November 2023
Very very good people that look after my brother and they are so nice to him. Happy with the care that they give.
02 November 2023
My mother has been very comfortable and well cared for at Red Court Care Home. The staff are very friendly and caring and have become like friends to Mum. The rooms are good and the setting very pleasant with a good variety both in meals and activities.
19 October 2023
Generally, the service that had been provided to my mother is good and I do feel that I am included in relevant decisions. On occasions, she has had to wait a considerable time after pressing her alert button, so much so that I have had to call the home and ask them to attend to her which they always then do. Despite this, she is happy and content in the home and continues to improve and get stronger. She is even considering staying home long-term which she wouldn't consider if she wasn't happy there.
20 April 2023
I would like to commend the care home for the level of care and service they provided for my grandad whilst he was under their supervision. They ensured all his needs were met and that he was thoroughly supported throughout. They consistently kept the family updated on his health and progress. If there were ever any concerns, they were sure to inform us. They accommodated us when he eventually passed and allowed us to spend the necessary time with him. I want to commend all the staff who helped with his hygiene, nutrition and rehabilitation. They are all greatly appreciated by the family
18 November 2022
It's only been a week but I have been impressed by the engaging, helpful and friendly staff. Nothing is too much trouble and is usually carried out with a smile. The grounds and location make it easy and pleasant to visit. I would recommend it to others looking for care.
18 October 2022
The staff of Red Court are very professional and polite. They make you feel at ease and comfortable. This is a pleasant environment for my father to recuperate and get back to a hopefully fulfilling life.
30 August 2022
My mum had two week’s convalescing at Red Court Care Home after an operation. We were all a bit nervous but let’s just say Mum shed a tear when she left a fortnight later! The team are so kind and welcoming and completely unfazed. Mum had a lovely room, with access to the garden. She has mild dementia and was unsettled to start with but the team helped her through that period and she left having put on a bit of weight and in a much better mental state as well as having recovered well from her op. My dad was able to visit every day which made a big difference. Red Court is an oasis just 15 minutes walk from East Croydon.