53 Oathall Road, Haywards Heath, RH16 3EL
View Full Details of Maplehurst Nursing HomeExcellent care tailored to my husband's needs. Thank you for what you continue to do for him.
My husband was admitted in March 2022 on an assessment basis, my family and I were so pleased with the staff and his treatment that I fought hard to keep him here at the end of the assessment period. The same staff are still here and I feel that is a great mark of good management and a happy team. My husband was quite difficult to begin with, but nothing has fazed the staff and management and he has always been treated kindly and with respect. I am always made welcome, he is settled and safe, and his room is kept clean and tidy. Thank you to all at Maplehurst, you have made a difficult time much easier.
Everyone is lovely at Maplehurst and what is so good is that the staff do not leave - many have been there for years! Mum is so well cared for and she is happy and settled. She loves the food as, in her words, 'it is not mucked about'! Cannot praise Maplehurst strongly enough.
Maplehurst are a truly excellent nursing home. I know my Dad is safe, comfortable and happy. He has settled in very well and I have seen real improvements in his well-being thanks to everyone there. The managers have shown extreme care, kindness and understanding from day 1. All staff continue to show this on a daily basis. They know the residents so well, are happy to help with anything and support Dad to feel at home. Everyone is also fantastic at updating me and reassuring me when I need it most. Dad has a lovely bedroom which is personalised and they have done everything they can to make it homely for him. Every day Dad is supported to come down into the lounge for various activities and lots of interaction. He always has a smile on his face! Dad is really enjoying the food at Maplehurst and he gets the support he needs with nutrition. I am confident Dad is getting outstanding care and I am so pleased he is in a place that really cares about him.
I am so thankful there was a space at Maplehurst when we needed it. All of the staff are kind, caring, and welcoming, and they support relatives as well as residents. The emphasis is very much on providing a homely environment and nothing is too much trouble. The food is of a high standard, cooked on the premises, and all tastes are catered for. The staff work well as a team, and are always good-humoured and patient. Maplehurst epitomises how all nursing homes should be run. Thank you for everything you do.
My sister and I couldn't be happier with the care our beloved dad has received at Maplehurst. We can't thank you all enough. The peace of mind we have knowing that he is so well looked after is absolutely priceless.
The staff are very friendly and welcoming, and I am greeted by name when visiting. They are attuned to the residents, and the clinical care is excellent. They spotted an infection in my husband by noticing a change in his voice, although he is only able to make noises, not speak. My husband has also gained weight which is good.
The staff have a very personal and friendly relationship with the residents. My mum has never been unhappy in her time at Maplehurst, and I have peace of mind knowing that my mum is cared for very well.
Although the staff were very friendly, we found that my mother was just left sitting in the lounge all day until it was bedtime. They did not help her with exercise for her Parkinson's and she was very unhappy there. We took her out after 1 week (should have been 2) and have been charged for the 2 weeks. All they did for her was feed and put her to bed and charged a lot of money for it.
The staff are all outstanding and care a great deal about the residents. The team is very responsive as was demonstrated with the swift changes they made to accommodate my husband's dramatically increased needs after hospitalisation. Lunch was so beautifully presented the other day that I almost took a photograph of it to put on social media to show what can be achieved in a nursing home and I'm delighted that the activities programme includes physical therapy and movement. I am very happy with the home.
The staff are very attentive and approachable and this shines through as the residents always seem content and happy. The home is well managed and nothing ever seems to be too much trouble and it is always very clean and tidy. We are glad that our mother is staying with you.
We've been very happy with the care for Mum since she's been at Maplehurst Nursing Home and the support offered to the whole family. It's a lovely friendly environment and everyone is very caring which really shows through.
I think the staff are amazing, very caring and attentive. My parents are extremely well looked after at Maplehurst Nursing Home and nothing ever seems to be too much trouble for the team. There is a family feeling to the home with real affection between staff and residents.
All your staff are so cheerful, kind and patient not only to the residents but also to the relatives. The care is second to none and the quality of the food has always been outstanding, which is important to us. I would also like to thank all the staff for going out of their way to be so kind to me and I do appreciate their concern.
I just wanted to say a big thank you to the manager and the wonderful team at Maplehurst for all the brilliant work they have done throughout the pandemic and continue to do. I am delighted with the level of care and attention my wife receives and I feel reassured that she is being well looked after.
I have found all things to be excellent. I am delighted and so relieved to have found such a good place for Mum. The staff are really amazing and the home is very well-led. Knowing that Mum is looked after with such thought and kindness gives me great peace of mind.
I cannot speak too highly of the all-round care provided by Maplehurst; it is excellent in all respects. My wife has thrived in the four years she has been there. The staff and management are extremely attentive and compassionate.
The staff and management at Maplehurst always go beyond the call of duty. During covid-19 they have all been simply extraordinary and worked very hard to keep it out of the home. I highly recommend them to anyone needing nursing care.
My husband has been a resident here since February and I am very happy with the care he is receiving. The carers are all friendly and supportive and he enjoys their company. The food is good and they take time to make sure he eats as he needs help with this. The home itself is very clean and doesn't smell. It doesn't have ensuite rooms but the rooms are light and comfortable and can be individualised. They have coped very well during the Covid crisis.
The care of the staff is exceptional. Everyone is kind, thoughtful, and attentive. They know the residents well. I am a qualified social worker and visit many care homes; none come close to Maplehurst in their commitment to the residents and the care provided. The staff constantly surprise me with how they interact with the residents. They have managed the Covid-19 crisis with their usual thoroughness, and strong focus on the needs of the residents.
Excellent care tailored to my husband's needs. Thank you for what you continue to do for him.
My husband was admitted in March 2022 on an assessment basis, my family and I were so pleased with the staff and his treatment that I fought hard to keep him here at the end of the assessment period. The same staff are still here and I feel that is a great mark of good management and a happy team. My husband was quite difficult to begin with, but nothing has fazed the staff and management and he has always been treated kindly and with respect. I am always made welcome, he is settled and safe, and his room is kept clean and tidy. Thank you to all at Maplehurst, you have made a difficult time much easier.
Everyone is lovely at Maplehurst and what is so good is that the staff do not leave - many have been there for years! Mum is so well cared for and she is happy and settled. She loves the food as, in her words, 'it is not mucked about'! Cannot praise Maplehurst strongly enough.
Maplehurst are a truly excellent nursing home. I know my Dad is safe, comfortable and happy. He has settled in very well and I have seen real improvements in his well-being thanks to everyone there. The managers have shown extreme care, kindness and understanding from day 1. All staff continue to show this on a daily basis. They know the residents so well, are happy to help with anything and support Dad to feel at home. Everyone is also fantastic at updating me and reassuring me when I need it most. Dad has a lovely bedroom which is personalised and they have done everything they can to make it homely for him. Every day Dad is supported to come down into the lounge for various activities and lots of interaction. He always has a smile on his face! Dad is really enjoying the food at Maplehurst and he gets the support he needs with nutrition. I am confident Dad is getting outstanding care and I am so pleased he is in a place that really cares about him.
I am so thankful there was a space at Maplehurst when we needed it. All of the staff are kind, caring, and welcoming, and they support relatives as well as residents. The emphasis is very much on providing a homely environment and nothing is too much trouble. The food is of a high standard, cooked on the premises, and all tastes are catered for. The staff work well as a team, and are always good-humoured and patient. Maplehurst epitomises how all nursing homes should be run. Thank you for everything you do.
My sister and I couldn't be happier with the care our beloved dad has received at Maplehurst. We can't thank you all enough. The peace of mind we have knowing that he is so well looked after is absolutely priceless.
The staff are very friendly and welcoming, and I am greeted by name when visiting. They are attuned to the residents, and the clinical care is excellent. They spotted an infection in my husband by noticing a change in his voice, although he is only able to make noises, not speak. My husband has also gained weight which is good.
The staff have a very personal and friendly relationship with the residents. My mum has never been unhappy in her time at Maplehurst, and I have peace of mind knowing that my mum is cared for very well.
Although the staff were very friendly, we found that my mother was just left sitting in the lounge all day until it was bedtime. They did not help her with exercise for her Parkinson's and she was very unhappy there. We took her out after 1 week (should have been 2) and have been charged for the 2 weeks. All they did for her was feed and put her to bed and charged a lot of money for it.
The staff are all outstanding and care a great deal about the residents. The team is very responsive as was demonstrated with the swift changes they made to accommodate my husband's dramatically increased needs after hospitalisation. Lunch was so beautifully presented the other day that I almost took a photograph of it to put on social media to show what can be achieved in a nursing home and I'm delighted that the activities programme includes physical therapy and movement. I am very happy with the home.
The staff are very attentive and approachable and this shines through as the residents always seem content and happy. The home is well managed and nothing ever seems to be too much trouble and it is always very clean and tidy. We are glad that our mother is staying with you.
We've been very happy with the care for Mum since she's been at Maplehurst Nursing Home and the support offered to the whole family. It's a lovely friendly environment and everyone is very caring which really shows through.
I think the staff are amazing, very caring and attentive. My parents are extremely well looked after at Maplehurst Nursing Home and nothing ever seems to be too much trouble for the team. There is a family feeling to the home with real affection between staff and residents.
All your staff are so cheerful, kind and patient not only to the residents but also to the relatives. The care is second to none and the quality of the food has always been outstanding, which is important to us. I would also like to thank all the staff for going out of their way to be so kind to me and I do appreciate their concern.
I just wanted to say a big thank you to the manager and the wonderful team at Maplehurst for all the brilliant work they have done throughout the pandemic and continue to do. I am delighted with the level of care and attention my wife receives and I feel reassured that she is being well looked after.
I have found all things to be excellent. I am delighted and so relieved to have found such a good place for Mum. The staff are really amazing and the home is very well-led. Knowing that Mum is looked after with such thought and kindness gives me great peace of mind.
I cannot speak too highly of the all-round care provided by Maplehurst; it is excellent in all respects. My wife has thrived in the four years she has been there. The staff and management are extremely attentive and compassionate.
The staff and management at Maplehurst always go beyond the call of duty. During covid-19 they have all been simply extraordinary and worked very hard to keep it out of the home. I highly recommend them to anyone needing nursing care.
My husband has been a resident here since February and I am very happy with the care he is receiving. The carers are all friendly and supportive and he enjoys their company. The food is good and they take time to make sure he eats as he needs help with this. The home itself is very clean and doesn't smell. It doesn't have ensuite rooms but the rooms are light and comfortable and can be individualised. They have coped very well during the Covid crisis.
The care of the staff is exceptional. Everyone is kind, thoughtful, and attentive. They know the residents well. I am a qualified social worker and visit many care homes; none come close to Maplehurst in their commitment to the residents and the care provided. The staff constantly surprise me with how they interact with the residents. They have managed the Covid-19 crisis with their usual thoroughness, and strong focus on the needs of the residents.