Old Walled Garden, Teaninich Industrial Estate, Alness, IV17 0XB
View Full Details of Redwoods Nursing HomeMy mother has been a resident in Redwoods for nearly two years. In that time I have seen a truely remarkable team of people at work. They have put my mother's well being at the heart of everything they do. Protocols are followed, but the extra mile every member of staff goes to is special. They are cheerful and compassionate and from my experience, the very best.
The care given at Redwoods Care Home is excellent. My husband has been a resident for almost three years now and I am very happy with the standard of care given. The staff are friendly, caring and efficient and I am satisfied that he is being well looked after.
Excellent standard of care, support, and compassion. All staff are friendly, considerate, and approachable. I am very comfortable with the level of care and support provided by all staff. This extends both to social care and nursing needs. Excellent communications provide full confidence in the care provided and I cannot recommend Redwoods highly enough.
After checking out several nursing homes in the area we chose Redwoods Nursing Home. We feel that we chose correctly as Redwoods create a very friendly and caring atmosphere and the care and nursing staff are fantastic at their jobs and look after our friend with great care and compassion.
My father has been a resident in Redwoods for the past 3 months. Both I and the rest of my extended family are delighted with the level of care that our beloved father receives. The staff are always patient, friendly and very professional. The staff have a wonderful way with Dad who can be very stubborn. They have a great relationship with him incorporating fun into the situation, something he enjoys immensely. The recent Christmas Party organised for the residents was excellent. A party that we all enjoyed immensely, especially Dad. All-in-all, as a family, we are delighted with the care home. A real highland gem.
On all occasions when visiting my mum, the staff are friendly, happy and always keen to chat about her! Over the festive season, I was delighted to see the staff making a real effort to involve my mum in all the activities, and there were a few different things going on. Thanks for all the effort.
My cousin has been a resident for a few years. I have been impressed by the friendly staff and the way that my cousin has been carefully treated. She can be difficult and rude. All the staff treat her with respect and make her feel at home. Your entertainment officer is impressive and the housekeeping is good.
I am extremely happy with the care my mother receives from Redwoods, staff are always happy and helpful, always keep me updated with anything and there are always activities on and days out that my mother loves. I highly recommend Redwoods and would certainly recommend to friends and other families. Thanks to you all, you’re doing a fantastic job.
I find that the staff are very helpful and friendly and caring towards my father. They also listen to any concerns that I may have when I think Dad is not his usual self. Meals are ample and varied and always look appetising as does the morning/afternoon tea/coffee. Plenty of activities to amuse residents and regular church services which are very uplifting.
My husband came to Redwoods in March 2023 and settled much quicker than I thought he would. The staff are so caring and treat him with respect. Nothing is too much trouble, and we know he can be quite challenging at times. We were pleased to see him participating in some of the activities. The staff are so patient and encouraging. I would recommend Redwoods to anyone needing a caring, efficient home from home.
My partner had been in Redwoods for several months now. I have found the staff to be very friendly and helpful and welcoming. As my partner is nonverbal, they take time to talk to him and explain what they are doing and make sure he is comfortable. I find it to be good in every aspect of care.
My mother has been a resident at Redwoods Nursing Home for the past nine months. The caring and supportive staff eased the transition for both the resident and relatives. The home has an open and inclusive feel - all staff are very welcoming. Mum settled very quickly in this secure environment. The recent appointment of an activities co-ordinator, and the wide spectrum of activities on offer has led to a much greater level of engagement and stimulation. The quality and variety of food provided is first-class. The home is very well-managed which instills great confidence in relatives.
My mum has been in Redwoods Nursing Home's care for almost 7 years and in that time she has received excellent care and attention from a very friendly and welcoming staff. Redwoods is situated in a garden setting and residents are encouraged to be involved in outdoor and indoor activities. Mum is receiving the best of care for her needs and while her abilities are limited now she is always made to feel included in daily life here. We are kept regularly informed by staff of any issues that arise.
My husband has been in since February 2023, and is settled and is very happy with his care. Once he got to know the staff and he has started to participate in the activities. He has gone out for walks with staff and other service users and is quite happy to mix with other service users.
Our mother moved care home to Redwood in April 2022. She was in another care home prior to this period for six months, and the nursing care was awful. Since moving to Redwood, the care has been fantastic - so, so much better than the nursing care she received in the previous care home. The staff at Redwood are brilliant - so caring!
Very happy with the constant care my relative receives. He has been a resident for almost 8 years and throughout that time the staff have gone way beyond the call of duty. I would happily recommend this home to anyone. My relative is in the dementia unit where the care is exceptional.
My husband has been a resident in the home for over 7-years. As a dementia sufferer, his care has been excellent in every way - physically and mentally. Lockdown was very difficult for everybody but was made "easier" knowing that the care given, in the past, would continue throughout that period. My sincere thanks to the manageress and her team for running such a caring home.
My father has been a resident for 3.5 years and he is so very well looked after by the wonderful staff who go above and beyond the standards of care. My dad is shown such sincere care. He has just returned home to Redwoods, following a hospital stay and I know he will be happy to be home with the attention he gets from the extra special staff who care for him. I can't recommend Redwoods highly enough. I know he adores the carers and nurses by how he reacts when they speak to him. It is so good to know that my dad is so very well cared for.
Redwoods care services were extremely satisfactory and the staff were always helpful and friendly. It has a relaxing family feel about the place for the residents. The staff always welcomed you with a smile and were never afraid to assist in any enquiries. I had great peace of mind knowing my aunt had excellent professional care.
We relocated my mother in law here to Redwoods in July after 6 months assessment in a dementia/psychological unit. She really wasn't doing well physically and mentally. She settled right into this care home due to all the staff's input, from cleaners to, friendliness and professionalism that has assisted her improvement. We are very happy and she loves her new home.
My mother has been a resident in Redwoods for nearly two years. In that time I have seen a truely remarkable team of people at work. They have put my mother's well being at the heart of everything they do. Protocols are followed, but the extra mile every member of staff goes to is special. They are cheerful and compassionate and from my experience, the very best.
The care given at Redwoods Care Home is excellent. My husband has been a resident for almost three years now and I am very happy with the standard of care given. The staff are friendly, caring and efficient and I am satisfied that he is being well looked after.
Excellent standard of care, support, and compassion. All staff are friendly, considerate, and approachable. I am very comfortable with the level of care and support provided by all staff. This extends both to social care and nursing needs. Excellent communications provide full confidence in the care provided and I cannot recommend Redwoods highly enough.
After checking out several nursing homes in the area we chose Redwoods Nursing Home. We feel that we chose correctly as Redwoods create a very friendly and caring atmosphere and the care and nursing staff are fantastic at their jobs and look after our friend with great care and compassion.
My father has been a resident in Redwoods for the past 3 months. Both I and the rest of my extended family are delighted with the level of care that our beloved father receives. The staff are always patient, friendly and very professional. The staff have a wonderful way with Dad who can be very stubborn. They have a great relationship with him incorporating fun into the situation, something he enjoys immensely. The recent Christmas Party organised for the residents was excellent. A party that we all enjoyed immensely, especially Dad. All-in-all, as a family, we are delighted with the care home. A real highland gem.
On all occasions when visiting my mum, the staff are friendly, happy and always keen to chat about her! Over the festive season, I was delighted to see the staff making a real effort to involve my mum in all the activities, and there were a few different things going on. Thanks for all the effort.
My cousin has been a resident for a few years. I have been impressed by the friendly staff and the way that my cousin has been carefully treated. She can be difficult and rude. All the staff treat her with respect and make her feel at home. Your entertainment officer is impressive and the housekeeping is good.
I am extremely happy with the care my mother receives from Redwoods, staff are always happy and helpful, always keep me updated with anything and there are always activities on and days out that my mother loves. I highly recommend Redwoods and would certainly recommend to friends and other families. Thanks to you all, you’re doing a fantastic job.
I find that the staff are very helpful and friendly and caring towards my father. They also listen to any concerns that I may have when I think Dad is not his usual self. Meals are ample and varied and always look appetising as does the morning/afternoon tea/coffee. Plenty of activities to amuse residents and regular church services which are very uplifting.
My husband came to Redwoods in March 2023 and settled much quicker than I thought he would. The staff are so caring and treat him with respect. Nothing is too much trouble, and we know he can be quite challenging at times. We were pleased to see him participating in some of the activities. The staff are so patient and encouraging. I would recommend Redwoods to anyone needing a caring, efficient home from home.
My partner had been in Redwoods for several months now. I have found the staff to be very friendly and helpful and welcoming. As my partner is nonverbal, they take time to talk to him and explain what they are doing and make sure he is comfortable. I find it to be good in every aspect of care.
My mother has been a resident at Redwoods Nursing Home for the past nine months. The caring and supportive staff eased the transition for both the resident and relatives. The home has an open and inclusive feel - all staff are very welcoming. Mum settled very quickly in this secure environment. The recent appointment of an activities co-ordinator, and the wide spectrum of activities on offer has led to a much greater level of engagement and stimulation. The quality and variety of food provided is first-class. The home is very well-managed which instills great confidence in relatives.
My mum has been in Redwoods Nursing Home's care for almost 7 years and in that time she has received excellent care and attention from a very friendly and welcoming staff. Redwoods is situated in a garden setting and residents are encouraged to be involved in outdoor and indoor activities. Mum is receiving the best of care for her needs and while her abilities are limited now she is always made to feel included in daily life here. We are kept regularly informed by staff of any issues that arise.
My husband has been in since February 2023, and is settled and is very happy with his care. Once he got to know the staff and he has started to participate in the activities. He has gone out for walks with staff and other service users and is quite happy to mix with other service users.
Our mother moved care home to Redwood in April 2022. She was in another care home prior to this period for six months, and the nursing care was awful. Since moving to Redwood, the care has been fantastic - so, so much better than the nursing care she received in the previous care home. The staff at Redwood are brilliant - so caring!
Very happy with the constant care my relative receives. He has been a resident for almost 8 years and throughout that time the staff have gone way beyond the call of duty. I would happily recommend this home to anyone. My relative is in the dementia unit where the care is exceptional.
My husband has been a resident in the home for over 7-years. As a dementia sufferer, his care has been excellent in every way - physically and mentally. Lockdown was very difficult for everybody but was made "easier" knowing that the care given, in the past, would continue throughout that period. My sincere thanks to the manageress and her team for running such a caring home.
My father has been a resident for 3.5 years and he is so very well looked after by the wonderful staff who go above and beyond the standards of care. My dad is shown such sincere care. He has just returned home to Redwoods, following a hospital stay and I know he will be happy to be home with the attention he gets from the extra special staff who care for him. I can't recommend Redwoods highly enough. I know he adores the carers and nurses by how he reacts when they speak to him. It is so good to know that my dad is so very well cared for.
Redwoods care services were extremely satisfactory and the staff were always helpful and friendly. It has a relaxing family feel about the place for the residents. The staff always welcomed you with a smile and were never afraid to assist in any enquiries. I had great peace of mind knowing my aunt had excellent professional care.
We relocated my mother in law here to Redwoods in July after 6 months assessment in a dementia/psychological unit. She really wasn't doing well physically and mentally. She settled right into this care home due to all the staff's input, from cleaners to, friendliness and professionalism that has assisted her improvement. We are very happy and she loves her new home.