Both my grandparents spent their final months here. I found that the
care they received was thoroughly appropriate to their situation. The
staff were always courteous and respectful. And whenever my grandparents
had visitors everyone remarked on how content they appeared there. The
staff have a tough job but I personally think they are trying to make
every resident's time there as enjoyable as it can be. My grandmother
used to write in her letters to me about the quality of the food she was
eating. Appreciate the care and service they provided.
01 June 2021
Over the two years my husband was resident, I was dissatisfied on many
occasions with his level of care. In 2019 and again in 2020, I found I
had no other option than to complain to the Care Inspectorate. After an
investigation by them, complaints were justified and upheld.
Latest Reviews for Riverside Healthcare Centre
06 December 2023
Both my grandparents spent their final months here. I found that the
care they received was thoroughly appropriate to their situation. The
staff were always courteous and respectful. And whenever my grandparents
had visitors everyone remarked on how content they appeared there. The
staff have a tough job but I personally think they are trying to make
every resident's time there as enjoyable as it can be. My grandmother
used to write in her letters to me about the quality of the food she was
eating. Appreciate the care and service they provided.
01 June 2021
Over the two years my husband was resident, I was dissatisfied on many
occasions with his level of care. In 2019 and again in 2020, I found I
had no other option than to complain to the Care Inspectorate. After an
investigation by them, complaints were justified and upheld.