Submit a Review for St Andrew's Nursing Home
Stirches, Hawick, TD9 7NS
View Full Details of St Andrew's Nursing HomeLatest Reviews for St Andrew's Nursing Home
23 April 2025
Very good experience with staff and cleanliness, well looked after and welcoming staff on approach. Activities are enjoyed by all residents. Great getting updates from the staff and management. No complaints.
11 April 2025
Father residing in home. I find all staff and facilities fantastic for his requirements. He also can't praise them enough as they communicate with him on the greatest levels. Food and accommodation is always praised by my father and access to visit is always welcomed. Would recommend this facility for anyone else who might be looking.
08 April 2025
A great friendly atmosphere and caring staff Where everyone is dedicated to the support they give the residents The help they give and loving caring way in which it is delivered on a shocking wage tbh Is up and beyond the call of duty in my view
27 March 2025
My mum is a resident at the care home.she is content and happy.the staff are great with her always interacting with mum.staff are friendly and always welcoming.Lots of activites take place.The staff work realy hard and do a fantastic job.i am greatful for the care they give.
21 March 2025
I have nothing but praise for the staff of St Andrews, always busy but with smiles on their faces . When I visit and it makes no difference who answers the door you are always made welcome. The care of the patients is paramount and this team work together and take great care of the patients. None of us want to see our relatives ill but I take great comfort knowing my sister is receiving the best of care from this team.
21 March 2025
Due to living quite far away I am unable to visit my mother as often as I would wish to. I generally do not tell the home in advance when I plan to visit. My mother always seems happy and content when I visit. She is encouraged to be as active as she enjoys being. She is always looking clean and well cared for. She had a problem a year ago with losing weight the home has actively worked to address this and she is now a healthy BMI. Staff friendly and approachable. Staff show patience and understanding of the needs of the residents.
21 March 2025
My wife receives excellent care from all the staff at St Andrews Nursing Home - above and beyond what we could expect. The staff are always courteous and caring and treat all the residents with dignity and respect. I would highly recommend St Andrews Nursing Home to everyone and anyone.
19 March 2025
Both my parents are in St Andrew's. Overall the care is good and the staff are kind to my parents. I think perhaps at times they are understaffed - takes a while for a bell to be answered. My main criticism would be the food. Whilst I understand the mass catering difficulties it's hard to hear my dad say his food is cold when it reaches him. It's also strange that a curry is on the menu for residents which is to me a strange meal to offer elderly people! I'd like my parents to have more fruit which helps their nutrition. I'm grateful for the kind members of staff who look after my parents but with a few changes it could make the whole experience better. Thank you
09 January 2025
Find the staff very helpful and friendly always a smile on their face. Meals look lovely from what I have seen. Love that they make cakes for their birthdays. The place is always nicely decorated for the different celebrations throughout the year e.g. Halloween. Really love the lavender room, it gives you more privacy to chat without having to go into the bedroom. Overall a nice atmosphere when you go in. The only negative I have is that the building inside and out looks tired and could do with a bit of tender loving care. But this doesn't affect by any means the excellent care that is given.
Latest Reviews for St Andrew's Nursing Home
23 April 2025
Very good experience with staff and cleanliness, well looked after and welcoming staff on approach. Activities are enjoyed by all residents. Great getting updates from the staff and management. No complaints.
11 April 2025
Father residing in home. I find all staff and facilities fantastic for his requirements. He also can't praise them enough as they communicate with him on the greatest levels. Food and accommodation is always praised by my father and access to visit is always welcomed. Would recommend this facility for anyone else who might be looking.
08 April 2025
A great friendly atmosphere and caring staff Where everyone is dedicated to the support they give the residents The help they give and loving caring way in which it is delivered on a shocking wage tbh Is up and beyond the call of duty in my view
27 March 2025
My mum is a resident at the care home.she is content and happy.the staff are great with her always interacting with mum.staff are friendly and always welcoming.Lots of activites take place.The staff work realy hard and do a fantastic job.i am greatful for the care they give.
21 March 2025
I have nothing but praise for the staff of St Andrews, always busy but with smiles on their faces . When I visit and it makes no difference who answers the door you are always made welcome. The care of the patients is paramount and this team work together and take great care of the patients. None of us want to see our relatives ill but I take great comfort knowing my sister is receiving the best of care from this team.
21 March 2025
Due to living quite far away I am unable to visit my mother as often as I would wish to. I generally do not tell the home in advance when I plan to visit. My mother always seems happy and content when I visit. She is encouraged to be as active as she enjoys being. She is always looking clean and well cared for. She had a problem a year ago with losing weight the home has actively worked to address this and she is now a healthy BMI. Staff friendly and approachable. Staff show patience and understanding of the needs of the residents.
21 March 2025
My wife receives excellent care from all the staff at St Andrews Nursing Home - above and beyond what we could expect. The staff are always courteous and caring and treat all the residents with dignity and respect. I would highly recommend St Andrews Nursing Home to everyone and anyone.
19 March 2025
Both my parents are in St Andrew's. Overall the care is good and the staff are kind to my parents. I think perhaps at times they are understaffed - takes a while for a bell to be answered. My main criticism would be the food. Whilst I understand the mass catering difficulties it's hard to hear my dad say his food is cold when it reaches him. It's also strange that a curry is on the menu for residents which is to me a strange meal to offer elderly people! I'd like my parents to have more fruit which helps their nutrition. I'm grateful for the kind members of staff who look after my parents but with a few changes it could make the whole experience better. Thank you
09 January 2025
Find the staff very helpful and friendly always a smile on their face. Meals look lovely from what I have seen. Love that they make cakes for their birthdays. The place is always nicely decorated for the different celebrations throughout the year e.g. Halloween. Really love the lavender room, it gives you more privacy to chat without having to go into the bedroom. Overall a nice atmosphere when you go in. The only negative I have is that the building inside and out looks tired and could do with a bit of tender loving care. But this doesn't affect by any means the excellent care that is given.