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Bramble Lane, Wye, Ashford, TN25 5EE
View Full Details of Brambles Care HomeLatest Reviews for Brambles Care Home
24 February 2025
Dad was always happy at Brambles Care Home. The staff were friendly and helpful, providing good support to the family. This was especially true as Dad approached the end of his life. He always enjoyed the food.
30 January 2025
The care my mum received from Brambles Care Home was brilliant from start to finish. Mum was made to feel welcome as soon as she arrived following a spell in hospital after a bad fall. The carers went above and beyond their remit and I felt Mum was in a safe, clean, fresh, modern and caring environment. The knowledge and expertise of the carers was evident. The food was excellent and Mum gained weight within a week of arrival. Sadly, Mum never recovered from her time in hospital and passed away two weeks ago but I am so pleased she spent her final days at Brambles where she was happy and well cared for. My sister and I were also looked after by this friendly team. I wouldn't hesitate in recommending this home. First-class!
27 January 2025
Mum was very poorly just before Christmas and the staff dealt with her professionally and caringly. They called for an ambulance and stayed with her until she was taken to hospital despite their shift being over an hour and a half before. This is a typical example of going the extra mile which many of the staff do because they care! This is the best care home in the area. Everyone is so friendly. The food is great. The activities are imaginative and I am grateful my mother is safe with them.
27 January 2025
Whilst my mum was only at Brambles Care Home a short while, I could not fault their care, both for residents and relatives. It has a homely feel, home-cooked food and they accommodate any dietary requirements and the carers go above and beyond. Highly recommended.
17 January 2025
My mother, who is now 106 years old, has been at Brambles for just over two years and we cannot fault the care provided. Brambles has a wonderful culture and professional standard of care which makes the experience as close to being in the resident's own home as possible. From the welcome, after approaching the front door (always the smell of fresh laundry), the staff (caring, housekeeping, catering and activities) provide sensitive, personal and exceptional care. Very regular, formal, Care Plan reviews ensure no matters are missed In addition, the owners and management team hold very effective, regular, residents' and relatives' meetings which ensure any concerns are fully and promptly addressed. The rooms, facilities and food are high quality. Activities and events are excellent, varied and tailored to the current residents. Residents are always treated with great respect, patience and interest. Staff never appear to be simply working their contracted hours and always make residents feel central to their work, often going more than the 'extra mile', whenever necessary. Our family researched many care homes before choosing Brambles and we have felt confident that our choice has been absolutely the correct once, every day, for more than two years.
16 January 2025
My mother was very happy during the 8 months she lived in Brambles Care Home. She felt that her choices were respected in every aspect of her care. She was very fond of all the staff who were wonderful with her. Kind, attentive and very caring. My mother thoroughly enjoyed the home cooked food. I have never known her to eat so much. Although she wasn't always well enough to participate in the wide variety of activities, she was always asked if she wanted to join in. The management and staff work hard to make Brambles a safe, clean and friendly environment to enable the residents to feel at home and the relatives confident that their loved ones are being well cared for. I would like to thank the staff for looking after mum.
27 September 2024
Brambles Care Home is a home where my mother feels well looked after. The carers are friendly and provide for her needs. She feels secure and comfortable. As her daughter, I am confident that she is being well cared for. The activities provided are varied and Mum particularly enjoyed the boat trip outing this summer.
20 September 2024
Mum moved to Brambles Care Home in June 2024 and has settled in so well. She is happy again and due to the excellent care, is more her old self than she had been for a long while. The lunches are all homemade and there are always tea and coffee available. The care staff are wonderful - probably could do when one or two more. Mum's health has improved and regular GP visits keep on top of any issues.
20 November 2023
My mother has been a resident at the Brambles Care Home for just over a year and a half. I enjoy visiting her there. The staff are welcoming, friendly and helpful. The food always smells delicious. The size of the building and the number of rooms make for a good atmosphere. The garden is very attractive and well-kept. I feel my mother is in good hands.
16 October 2023
Not just in September but for the whole time has been at Brambles Care Home we cannot fault the care provided. This includes the crafts and entertainment on a weekly basis, the range, choice and quality of food, activities away from the home as well as the day to day washing, cleaning and care provided. A family friendly environment.
18 April 2023
After struggling with independent living, we made the difficult decision to move my dad into Brambles Care Home. I have only had positive experiences. There is a very homey feel and all the staff have been lovely to myself and Dad and are always cheery. My dad rates the food highly and the carers are very attentive. There are lots of events and activities with encouragement to get everyone involved. I have great piece of mind knowing my dad is being well looked after and safe.
14 April 2023
Possibly more comfy wooden furniture. Coffee/tea machine for visitors. Improved wifi. Possibly more drinks and better classes!
23 March 2023
After the passing of my mum and an emotional roller coaster with my dad, we found Brambles. He has been there since November 2021 and I cannot recommend Brambles highly enough. The “Brambles Family” is relatively small, 28 residents, which suits my dad. The home is always spotlessly clean, smells of lovely dinners when I visit and my dad’s room is clean and tidy, including his en-suite bathroom. Dad has been able to bring all sorts of items from home for his room, pictures put up on the walls etc. The staff are amazing here! Nothing is too much trouble and all are welcoming to visitors and great with my dad. It’s been lovely to see the “Brambles Team” in action now that Covid has abated somewhat. There have been summer parties, fundraising events and Christmas do’s including residents and family/ friends. This is all extra to the usual packed program of events; flower arranging, crafts, games, exercise sessions, quizzes, birthday teas etc, etc! Brambles really is the best!
28 February 2023
I’m very impressed with the warm and friendly staff. Mum is very relaxed at Brambles Care Home knowing that her needs are looked after. Staff are very approachable. Nothing seems too much trouble. I visited her today and she’d had her hair done by the hairdresser and her nails attended to, and she had enjoyed a delicious lunch. I was happy that she was happy!
24 February 2023
My mother has been a resident of Brambles Care Home for several years. She has mental health support needs as well as being elderly which the staff take in their stride. She is always treated with respect and the staff take time to encourage her to manage her self-care as much as she can and engage with activities. There is a friendly and welcoming atmosphere whenever I visit.
24 February 2023
Brambles Care Home is exceptionally welcoming and friendly. Carers are kind, professional and positive. Activities are varied and appropriate and enjoyable. The manager is outstanding, approachable and efficient. Food and hydration is very good and the chef prepares superb birthday and celebration cakes and teas. Change of occupancy could include renewal of carpet. Our mother is very happy and well cared for.
06 September 2022
Brambles is a care home which in every respect deserves this description. From what I have seen over five years, it gives unremitting individual care to each resident, to whose wellbeing each member of the staff is dedicated. The welcoming and friendly atmosphere in its comfortable public and private rooms, the range of services and activities available and especially the familiar presence of long-serving members of staff, all serve to provide an agreeable and caring home for its residents.
28 June 2022
My mother has been at Brambles Care Home for 6 months. She lived on her own before so it was an enormous change for her and our family. I cannot fault the staff at Brambles Care Home - their care and support has been wonderful, and my mother regularly tells me how kind and lovely the staff are. For the last 20 years, my mother has only been able to have showers, so she is delighted that now she can have a bath again (with the staffing and equipment that enables this at Brambles)! With the easing of Covid restrictions, I'm looking forward to my mother being able to join in with more activities and outings, and for her to have more visitors. I'm hoping that there will be plenty of opportunities for the residents to be able to sit out in the garden together over the summer. Thank you to the Team at Brambles Care Home for your excellent care.
16 March 2021
Brambles deliver personalised, friendly, sincere, exceptionally considerate and respectful care at all times to both my mum and from what I have observed to all residents. Communication is welcomed to support health, welfare and ongoing personally meaningful needs. Activities and in-house celebrations have continued through the lockdown. Visiting and keeping in touch opportunities in lockdown via video calls, and face to face meetings, recently using the innovative pod have been encouraged in a safe and Covid responsive way. I believe my mum is as happy as she will ever be. Mum chose to live in residential care and we had checked out many other facilities and Brambles for her came out top. I have worked professionally in the field of adult health and social care for 40 years. The inevitable minor niggles have been resolved quickly and without fuss. For me, Brambles is the epitome of excellent residential care and I am so grateful to everyone for being there to look after mum.
23 February 2021
We have found Brambles to be an excellent care home and are very pleased with the standard of care that my father-in-law has received there. It is very obvious that the staff and management really care about the residents and want to do their very best for them. The rooms and food are excellent.
Latest Reviews for Brambles Care Home
24 February 2025
Dad was always happy at Brambles Care Home. The staff were friendly and helpful, providing good support to the family. This was especially true as Dad approached the end of his life. He always enjoyed the food.
30 January 2025
The care my mum received from Brambles Care Home was brilliant from start to finish. Mum was made to feel welcome as soon as she arrived following a spell in hospital after a bad fall. The carers went above and beyond their remit and I felt Mum was in a safe, clean, fresh, modern and caring environment. The knowledge and expertise of the carers was evident. The food was excellent and Mum gained weight within a week of arrival. Sadly, Mum never recovered from her time in hospital and passed away two weeks ago but I am so pleased she spent her final days at Brambles where she was happy and well cared for. My sister and I were also looked after by this friendly team. I wouldn't hesitate in recommending this home. First-class!
27 January 2025
Mum was very poorly just before Christmas and the staff dealt with her professionally and caringly. They called for an ambulance and stayed with her until she was taken to hospital despite their shift being over an hour and a half before. This is a typical example of going the extra mile which many of the staff do because they care! This is the best care home in the area. Everyone is so friendly. The food is great. The activities are imaginative and I am grateful my mother is safe with them.
27 January 2025
Whilst my mum was only at Brambles Care Home a short while, I could not fault their care, both for residents and relatives. It has a homely feel, home-cooked food and they accommodate any dietary requirements and the carers go above and beyond. Highly recommended.
17 January 2025
My mother, who is now 106 years old, has been at Brambles for just over two years and we cannot fault the care provided. Brambles has a wonderful culture and professional standard of care which makes the experience as close to being in the resident's own home as possible. From the welcome, after approaching the front door (always the smell of fresh laundry), the staff (caring, housekeeping, catering and activities) provide sensitive, personal and exceptional care. Very regular, formal, Care Plan reviews ensure no matters are missed In addition, the owners and management team hold very effective, regular, residents' and relatives' meetings which ensure any concerns are fully and promptly addressed. The rooms, facilities and food are high quality. Activities and events are excellent, varied and tailored to the current residents. Residents are always treated with great respect, patience and interest. Staff never appear to be simply working their contracted hours and always make residents feel central to their work, often going more than the 'extra mile', whenever necessary. Our family researched many care homes before choosing Brambles and we have felt confident that our choice has been absolutely the correct once, every day, for more than two years.
16 January 2025
My mother was very happy during the 8 months she lived in Brambles Care Home. She felt that her choices were respected in every aspect of her care. She was very fond of all the staff who were wonderful with her. Kind, attentive and very caring. My mother thoroughly enjoyed the home cooked food. I have never known her to eat so much. Although she wasn't always well enough to participate in the wide variety of activities, she was always asked if she wanted to join in. The management and staff work hard to make Brambles a safe, clean and friendly environment to enable the residents to feel at home and the relatives confident that their loved ones are being well cared for. I would like to thank the staff for looking after mum.
27 September 2024
Brambles Care Home is a home where my mother feels well looked after. The carers are friendly and provide for her needs. She feels secure and comfortable. As her daughter, I am confident that she is being well cared for. The activities provided are varied and Mum particularly enjoyed the boat trip outing this summer.
20 September 2024
Mum moved to Brambles Care Home in June 2024 and has settled in so well. She is happy again and due to the excellent care, is more her old self than she had been for a long while. The lunches are all homemade and there are always tea and coffee available. The care staff are wonderful - probably could do when one or two more. Mum's health has improved and regular GP visits keep on top of any issues.
20 November 2023
My mother has been a resident at the Brambles Care Home for just over a year and a half. I enjoy visiting her there. The staff are welcoming, friendly and helpful. The food always smells delicious. The size of the building and the number of rooms make for a good atmosphere. The garden is very attractive and well-kept. I feel my mother is in good hands.
16 October 2023
Not just in September but for the whole time has been at Brambles Care Home we cannot fault the care provided. This includes the crafts and entertainment on a weekly basis, the range, choice and quality of food, activities away from the home as well as the day to day washing, cleaning and care provided. A family friendly environment.
18 April 2023
After struggling with independent living, we made the difficult decision to move my dad into Brambles Care Home. I have only had positive experiences. There is a very homey feel and all the staff have been lovely to myself and Dad and are always cheery. My dad rates the food highly and the carers are very attentive. There are lots of events and activities with encouragement to get everyone involved. I have great piece of mind knowing my dad is being well looked after and safe.
14 April 2023
Possibly more comfy wooden furniture. Coffee/tea machine for visitors. Improved wifi. Possibly more drinks and better classes!
23 March 2023
After the passing of my mum and an emotional roller coaster with my dad, we found Brambles. He has been there since November 2021 and I cannot recommend Brambles highly enough. The “Brambles Family” is relatively small, 28 residents, which suits my dad. The home is always spotlessly clean, smells of lovely dinners when I visit and my dad’s room is clean and tidy, including his en-suite bathroom. Dad has been able to bring all sorts of items from home for his room, pictures put up on the walls etc. The staff are amazing here! Nothing is too much trouble and all are welcoming to visitors and great with my dad. It’s been lovely to see the “Brambles Team” in action now that Covid has abated somewhat. There have been summer parties, fundraising events and Christmas do’s including residents and family/ friends. This is all extra to the usual packed program of events; flower arranging, crafts, games, exercise sessions, quizzes, birthday teas etc, etc! Brambles really is the best!
28 February 2023
I’m very impressed with the warm and friendly staff. Mum is very relaxed at Brambles Care Home knowing that her needs are looked after. Staff are very approachable. Nothing seems too much trouble. I visited her today and she’d had her hair done by the hairdresser and her nails attended to, and she had enjoyed a delicious lunch. I was happy that she was happy!
24 February 2023
My mother has been a resident of Brambles Care Home for several years. She has mental health support needs as well as being elderly which the staff take in their stride. She is always treated with respect and the staff take time to encourage her to manage her self-care as much as she can and engage with activities. There is a friendly and welcoming atmosphere whenever I visit.
24 February 2023
Brambles Care Home is exceptionally welcoming and friendly. Carers are kind, professional and positive. Activities are varied and appropriate and enjoyable. The manager is outstanding, approachable and efficient. Food and hydration is very good and the chef prepares superb birthday and celebration cakes and teas. Change of occupancy could include renewal of carpet. Our mother is very happy and well cared for.
06 September 2022
Brambles is a care home which in every respect deserves this description. From what I have seen over five years, it gives unremitting individual care to each resident, to whose wellbeing each member of the staff is dedicated. The welcoming and friendly atmosphere in its comfortable public and private rooms, the range of services and activities available and especially the familiar presence of long-serving members of staff, all serve to provide an agreeable and caring home for its residents.
28 June 2022
My mother has been at Brambles Care Home for 6 months. She lived on her own before so it was an enormous change for her and our family. I cannot fault the staff at Brambles Care Home - their care and support has been wonderful, and my mother regularly tells me how kind and lovely the staff are. For the last 20 years, my mother has only been able to have showers, so she is delighted that now she can have a bath again (with the staffing and equipment that enables this at Brambles)! With the easing of Covid restrictions, I'm looking forward to my mother being able to join in with more activities and outings, and for her to have more visitors. I'm hoping that there will be plenty of opportunities for the residents to be able to sit out in the garden together over the summer. Thank you to the Team at Brambles Care Home for your excellent care.
16 March 2021
Brambles deliver personalised, friendly, sincere, exceptionally considerate and respectful care at all times to both my mum and from what I have observed to all residents. Communication is welcomed to support health, welfare and ongoing personally meaningful needs. Activities and in-house celebrations have continued through the lockdown. Visiting and keeping in touch opportunities in lockdown via video calls, and face to face meetings, recently using the innovative pod have been encouraged in a safe and Covid responsive way. I believe my mum is as happy as she will ever be. Mum chose to live in residential care and we had checked out many other facilities and Brambles for her came out top. I have worked professionally in the field of adult health and social care for 40 years. The inevitable minor niggles have been resolved quickly and without fuss. For me, Brambles is the epitome of excellent residential care and I am so grateful to everyone for being there to look after mum.
23 February 2021
We have found Brambles to be an excellent care home and are very pleased with the standard of care that my father-in-law has received there. It is very obvious that the staff and management really care about the residents and want to do their very best for them. The rooms and food are excellent.