Submit a Review for Beulah Lodge Rest Home
1 Beulah Road, Tunbridge Wells, TN1 2NP
View Full Details of Beulah Lodge Rest HomeLatest Reviews for Beulah Lodge Rest Home
07 April 2025
My mum had previously had a very difficult few months in and out of hospital following several falls. The whole team at Beulah Lodge have been kind, caring, and supportive since mum has been with them. They daily help to improve her confidence,and any of her concerns or requests are responded to with kindness and patience.
28 October 2024
My mum has been a resident at Beulah Lodge Rest Home for three and a half years now. Throughout this time, Mum has been treated with patience, dignity and respect. As her health has declined, they have adapted all the care needs to suit. Mum has always been a social person and spends most of her time in the lounge with other residents and staff, taking part in the activities (which friends and relatives can attend too). Mum loves the music, sing-alongs and entertainment. The management and staff are welcoming and kind and there is no need to book appointments to visit. It is a friendly place with a strong family feel, well-maintained and run.
22 October 2024
My father was a resident at Beulah Lodge Rest Home until recently passing away at the hospital. I just wished to convey what a special place Beulah was to Dad, where he was a resident for almost six happy years. When Dad went into care I had deep reservations and concerns that what we were doing was for the best. However, thankfully, Beulah soon became his 'home' where he received so much kindness, love and care. I will always be grateful to all the excellent staff and management there, who did so much for him as his physical health declined due to Multiple sclerosis and age. Fortunately, Dad's mental faculties remained and he had built up many bonds with the staff, who took time with Dad getting to know the person and his interests. This is the benefit of a small, intimate home/family like Beulah - the ability to build up relationships with other residents and staff members. If like me you are uncertain about a loved one going into care, then I can only recount my own experience here, thank you, Beulah.
02 August 2024
My mum moved into Beulah Lodge Rest Home in December 2022. She was 91 and had been living independently. However, due to her age and frailty, she needed that extra help. As a family, we had concerns that we were doing the right thing. Therefore, all of us were so happy to see how quickly Mum settled in. She felt safe and loved having people around. The staff are excellent. They are kind and caring. We never had to make an appointment to visit like some homes. The building has its limitations because of its style and age and not being purpose-built. What struck me when choosing Beulah was the atmosphere and the fact that the staff were efficient, kind and caring. The home has a high level of cleanliness. Communication to and from the home is very good. Sadly, our mum passed away in June at Beulah due to frailty of old age. I'm so glad that she was there and not in a hospital. They kept us informed and we were all able to see Mum before she passed away. I would recommend Beulah without a doubt.
09 August 2023
Have found the manager and staff to be caring and considerate. There has been a lot of redecorating within the home which has improved it considerably. Have been informed of any problems with Mum's wellbeing, promptly as should be. We have a general meeting at least once a year which includes managers and residents' loved ones which is very informative. The home also has a new owner and it was nice to see him at the meeting.
30 May 2023
My auntie loves Beulah Lodge, they take very good care of her. The staff are lovely and she has made some wonderful friends, which is a huge relief for us, she doesn't feel lonely anymore. The food is fantastic, with lots to choose from and the home is very accommodating if I wish to join her for lunch too. We have enjoyed visits to the gardens and they have some lovely social activities which my aunt thoroughly enjoys. A lovely home with a very welcoming atmosphere.
20 June 2022
My mum is a resident at Beulah Lodge and is very happy there. The staff are very caring. It’s comfortable and very homely. The food is excellent, and plenty of it with a varied menu. I viewed a few places, and this one was the best. As soon as we walked in, it felt right. We are glad about our choice
23 November 2021
This care home is exceptional, my mum is also in a home in Chertsey which is a brand new purpose-built home but it lacks the care and professionalism of Beulah Lodge. It is always a very stressful and difficult time when a close relative needs extra care but the whole process was made a whole lot easier with the help of the managers, and my aunt is now extremely happy in her new surroundings.
22 September 2021
My mum passed away at this home on 8th March. I was called on 7th March to be told she was dying and needed to come in and say goodbye. Being totally unaware she had been put on end-of-life care a week before on GP's instructions. She was barely lucid so was unable to really communicate. On ringing, that evening asked to be told as soon as she passed away. The way I found out she had died was when I rang the next morning to arrange visiting, nobody had bothered to tell me. After complaining to the owner was advised they follow the correct procedure as only one person is advised. My sister in Australia was listed as the relative to be told. The home was aware we were estranged, so she would not have advised me. Find it really insensitive that my mum's next of kin wasn't advised how ill she was, and bizarre to be called in to say goodbye but not bother to tell me she had died? Procedures were followed, but nobody offered any apology for this.
28 June 2021
My father had to have respite care for four weeks at Beulah Lodge Rest Home after a fall. This turned into him needing permanent care after being assessed. The home could not have been more helpful in organising his initial respite care even receiving my father on a bank holiday weekend. Prior to this, he was visited by the manager at his home so that she could meet him and find out his likes and dislikes to make his stay with them as comfortable as possible. All of the carers are kind, considerate and our father hasn't looked so well for a long time. My father enjoys the entertainment at the home with the weekly bingo and quiz afternoons. The meals are freshly cooked each day with fish and chips being my fathers favourite! A lovely and small rest home with friendly staff where nothing is too much trouble.
13 April 2021
Friendly and reasonably efficient staff. Good food. Very nice room. The whole building gives the impression of being a bit cramped but this might be forgiven as it was not purpose-built. Proving a bit difficult for my mother as she has (new) mobility problems. Everyone seems to be dealing with COVID well.
29 March 2021
My mum is 95 years old and moved to Beulah Lodge in February 2021, after a false start at another care home for four months. It is clear she is much happier, she feels safe and cared for and respected for her views. She is treated with dignity, compassion and care and I have only the utmost praise for the manager and her staff. Nothing is ever too much trouble. I know mum will love the garden and being able to go to church. The fact that everything has been handled so carefully in such dreadful conditions due to COVID is a testament to the quality of the home and the people that work there.
28 May 2020
My mum has spent the last 10 years or so being looked after at Beulah. She is very happy to be there and I am reassured that she is extremely well looked after by the caring staff and professional management team. We could not ask any more of them especially now in these unprecedented times, they have been outstanding!
28 May 2020
My 96-year-old mother moved into Beulah Lodge just as the coronavirus hit. The manager moved very quickly to get my mother admitted as it was clear that the coming lockdown would make it impossible for her to manage in her assisted living flat without my help. It was very difficult for my mother to move, have to be in isolation and then in lockdown and not see me. I don’t know how they did it but the staff kept her going throughout. She was welcomed into her cosy room with a bouquet of flowers. Now that she is able to mix with the other resident's life is a little easier. She is well looked after, well fed and as happy as she can be under these difficult circumstances. I know that the many activities on offer have had to be curtailed because of the lockdown and look forward to the time my mum can have the full experience of living at Beulah Lodge.
28 May 2020
The Care Home is an older style property and therefore this can make things difficult to move around, however, there is a lovely outdoor garden area for the residents to enjoy. The food always looks to be very nice, the property is always clean and the management and staff are excellent and always try their very best to cope with the various demands and diverse requirements of the residents.
17 September 2019
My aunt is receiving excellent care, from all the friendly, helpful staff. She is happy, well-fed, clean and tidy whenever I visit. I appreciate the fact that I am kept up to date with any changes in her daily life, medical conditions, change of medications or general well-being.
04 February 2019
Beulah is a kind care home. It is a small care home and the staff know the residents well. My cousin is often very unwell and being an ex-nurse she has quite a lot to say. The carers are always kind to her and have found ways to help her while respecting her desire to remain independent. The admin staff go out of their way to ensure that my cousin’s frequent requests are met in full. My cousin has been in a care home in London where she never really settled but seems quite content at Beulah. The food is all home cooked and the chef can be seen at work producing food with such good aromas that everyone feels hungry. I think my cousin is fortunate to live here and she does too. It feels like home.
04 February 2019
The staff of Beulah Lodge are taking very good care of my elderly mother, who has been with them now for just over three months. All members of staff treat her with great kindness and respect and are careful to take into account any personal wishes or requests she may have. My mother's accommodation is extremely comfortable and her room is particularly light and cheerful. It is quite clear that all members of staff are more than happy to help my mother with all personal needs and with movement around the building. The food provided by the chef and kitchen staff is of a high standard and there is always an element of choice in what is offered. The managers of Beulah Lodge are to be congratulated on encouraging a sense of friendship among the residents, which, in turn, leads to the very supportive family atmosphere, so evident throughout the rest home.
04 February 2019
Thank you for supporting both of us through a difficult transition. It is a hard decision to give up one's independence, more so when you are making that decision on behalf of someone else. I have appreciated that staff are available both in person and on the phone who genuinely know what is going on. Your patience is outstanding. And the atmosphere is homely and welcoming. The food is varied and appetising. I value that we are both included in decision making; that we have choices which are respected and that we don't have to conform to a pattern. Auntie is treated as an individual and I am confident that I have done the best for her. I am impressed by the various events held for relatives and friends. I am confident that I can approach the staff at any time should I have concerns or suggestions.
29 June 2018
Beulah Lodge Rest Home provides the best of care in a professional yet friendly and happy environment. Residents become part of a family where individual needs are catered for and nothing is too much trouble. Every effort is made to make life there as comfortable as possible and residents' well being is paramount. I cannot speak highly enough of the care and support given to my father and ourselves by all the staff. He was treated with the greatest of respect and kindness for which we are eternally grateful.
Latest Reviews for Beulah Lodge Rest Home
07 April 2025
My mum had previously had a very difficult few months in and out of hospital following several falls. The whole team at Beulah Lodge have been kind, caring, and supportive since mum has been with them. They daily help to improve her confidence,and any of her concerns or requests are responded to with kindness and patience.
28 October 2024
My mum has been a resident at Beulah Lodge Rest Home for three and a half years now. Throughout this time, Mum has been treated with patience, dignity and respect. As her health has declined, they have adapted all the care needs to suit. Mum has always been a social person and spends most of her time in the lounge with other residents and staff, taking part in the activities (which friends and relatives can attend too). Mum loves the music, sing-alongs and entertainment. The management and staff are welcoming and kind and there is no need to book appointments to visit. It is a friendly place with a strong family feel, well-maintained and run.
22 October 2024
My father was a resident at Beulah Lodge Rest Home until recently passing away at the hospital. I just wished to convey what a special place Beulah was to Dad, where he was a resident for almost six happy years. When Dad went into care I had deep reservations and concerns that what we were doing was for the best. However, thankfully, Beulah soon became his 'home' where he received so much kindness, love and care. I will always be grateful to all the excellent staff and management there, who did so much for him as his physical health declined due to Multiple sclerosis and age. Fortunately, Dad's mental faculties remained and he had built up many bonds with the staff, who took time with Dad getting to know the person and his interests. This is the benefit of a small, intimate home/family like Beulah - the ability to build up relationships with other residents and staff members. If like me you are uncertain about a loved one going into care, then I can only recount my own experience here, thank you, Beulah.
02 August 2024
My mum moved into Beulah Lodge Rest Home in December 2022. She was 91 and had been living independently. However, due to her age and frailty, she needed that extra help. As a family, we had concerns that we were doing the right thing. Therefore, all of us were so happy to see how quickly Mum settled in. She felt safe and loved having people around. The staff are excellent. They are kind and caring. We never had to make an appointment to visit like some homes. The building has its limitations because of its style and age and not being purpose-built. What struck me when choosing Beulah was the atmosphere and the fact that the staff were efficient, kind and caring. The home has a high level of cleanliness. Communication to and from the home is very good. Sadly, our mum passed away in June at Beulah due to frailty of old age. I'm so glad that she was there and not in a hospital. They kept us informed and we were all able to see Mum before she passed away. I would recommend Beulah without a doubt.
09 August 2023
Have found the manager and staff to be caring and considerate. There has been a lot of redecorating within the home which has improved it considerably. Have been informed of any problems with Mum's wellbeing, promptly as should be. We have a general meeting at least once a year which includes managers and residents' loved ones which is very informative. The home also has a new owner and it was nice to see him at the meeting.
30 May 2023
My auntie loves Beulah Lodge, they take very good care of her. The staff are lovely and she has made some wonderful friends, which is a huge relief for us, she doesn't feel lonely anymore. The food is fantastic, with lots to choose from and the home is very accommodating if I wish to join her for lunch too. We have enjoyed visits to the gardens and they have some lovely social activities which my aunt thoroughly enjoys. A lovely home with a very welcoming atmosphere.
20 June 2022
My mum is a resident at Beulah Lodge and is very happy there. The staff are very caring. It’s comfortable and very homely. The food is excellent, and plenty of it with a varied menu. I viewed a few places, and this one was the best. As soon as we walked in, it felt right. We are glad about our choice
23 November 2021
This care home is exceptional, my mum is also in a home in Chertsey which is a brand new purpose-built home but it lacks the care and professionalism of Beulah Lodge. It is always a very stressful and difficult time when a close relative needs extra care but the whole process was made a whole lot easier with the help of the managers, and my aunt is now extremely happy in her new surroundings.
22 September 2021
My mum passed away at this home on 8th March. I was called on 7th March to be told she was dying and needed to come in and say goodbye. Being totally unaware she had been put on end-of-life care a week before on GP's instructions. She was barely lucid so was unable to really communicate. On ringing, that evening asked to be told as soon as she passed away. The way I found out she had died was when I rang the next morning to arrange visiting, nobody had bothered to tell me. After complaining to the owner was advised they follow the correct procedure as only one person is advised. My sister in Australia was listed as the relative to be told. The home was aware we were estranged, so she would not have advised me. Find it really insensitive that my mum's next of kin wasn't advised how ill she was, and bizarre to be called in to say goodbye but not bother to tell me she had died? Procedures were followed, but nobody offered any apology for this.
28 June 2021
My father had to have respite care for four weeks at Beulah Lodge Rest Home after a fall. This turned into him needing permanent care after being assessed. The home could not have been more helpful in organising his initial respite care even receiving my father on a bank holiday weekend. Prior to this, he was visited by the manager at his home so that she could meet him and find out his likes and dislikes to make his stay with them as comfortable as possible. All of the carers are kind, considerate and our father hasn't looked so well for a long time. My father enjoys the entertainment at the home with the weekly bingo and quiz afternoons. The meals are freshly cooked each day with fish and chips being my fathers favourite! A lovely and small rest home with friendly staff where nothing is too much trouble.
13 April 2021
Friendly and reasonably efficient staff. Good food. Very nice room. The whole building gives the impression of being a bit cramped but this might be forgiven as it was not purpose-built. Proving a bit difficult for my mother as she has (new) mobility problems. Everyone seems to be dealing with COVID well.
29 March 2021
My mum is 95 years old and moved to Beulah Lodge in February 2021, after a false start at another care home for four months. It is clear she is much happier, she feels safe and cared for and respected for her views. She is treated with dignity, compassion and care and I have only the utmost praise for the manager and her staff. Nothing is ever too much trouble. I know mum will love the garden and being able to go to church. The fact that everything has been handled so carefully in such dreadful conditions due to COVID is a testament to the quality of the home and the people that work there.
28 May 2020
My mum has spent the last 10 years or so being looked after at Beulah. She is very happy to be there and I am reassured that she is extremely well looked after by the caring staff and professional management team. We could not ask any more of them especially now in these unprecedented times, they have been outstanding!
28 May 2020
My 96-year-old mother moved into Beulah Lodge just as the coronavirus hit. The manager moved very quickly to get my mother admitted as it was clear that the coming lockdown would make it impossible for her to manage in her assisted living flat without my help. It was very difficult for my mother to move, have to be in isolation and then in lockdown and not see me. I don’t know how they did it but the staff kept her going throughout. She was welcomed into her cosy room with a bouquet of flowers. Now that she is able to mix with the other resident's life is a little easier. She is well looked after, well fed and as happy as she can be under these difficult circumstances. I know that the many activities on offer have had to be curtailed because of the lockdown and look forward to the time my mum can have the full experience of living at Beulah Lodge.
28 May 2020
The Care Home is an older style property and therefore this can make things difficult to move around, however, there is a lovely outdoor garden area for the residents to enjoy. The food always looks to be very nice, the property is always clean and the management and staff are excellent and always try their very best to cope with the various demands and diverse requirements of the residents.
17 September 2019
My aunt is receiving excellent care, from all the friendly, helpful staff. She is happy, well-fed, clean and tidy whenever I visit. I appreciate the fact that I am kept up to date with any changes in her daily life, medical conditions, change of medications or general well-being.
04 February 2019
Beulah is a kind care home. It is a small care home and the staff know the residents well. My cousin is often very unwell and being an ex-nurse she has quite a lot to say. The carers are always kind to her and have found ways to help her while respecting her desire to remain independent. The admin staff go out of their way to ensure that my cousin’s frequent requests are met in full. My cousin has been in a care home in London where she never really settled but seems quite content at Beulah. The food is all home cooked and the chef can be seen at work producing food with such good aromas that everyone feels hungry. I think my cousin is fortunate to live here and she does too. It feels like home.
04 February 2019
The staff of Beulah Lodge are taking very good care of my elderly mother, who has been with them now for just over three months. All members of staff treat her with great kindness and respect and are careful to take into account any personal wishes or requests she may have. My mother's accommodation is extremely comfortable and her room is particularly light and cheerful. It is quite clear that all members of staff are more than happy to help my mother with all personal needs and with movement around the building. The food provided by the chef and kitchen staff is of a high standard and there is always an element of choice in what is offered. The managers of Beulah Lodge are to be congratulated on encouraging a sense of friendship among the residents, which, in turn, leads to the very supportive family atmosphere, so evident throughout the rest home.
04 February 2019
Thank you for supporting both of us through a difficult transition. It is a hard decision to give up one's independence, more so when you are making that decision on behalf of someone else. I have appreciated that staff are available both in person and on the phone who genuinely know what is going on. Your patience is outstanding. And the atmosphere is homely and welcoming. The food is varied and appetising. I value that we are both included in decision making; that we have choices which are respected and that we don't have to conform to a pattern. Auntie is treated as an individual and I am confident that I have done the best for her. I am impressed by the various events held for relatives and friends. I am confident that I can approach the staff at any time should I have concerns or suggestions.
29 June 2018
Beulah Lodge Rest Home provides the best of care in a professional yet friendly and happy environment. Residents become part of a family where individual needs are catered for and nothing is too much trouble. Every effort is made to make life there as comfortable as possible and residents' well being is paramount. I cannot speak highly enough of the care and support given to my father and ourselves by all the staff. He was treated with the greatest of respect and kindness for which we are eternally grateful.