Latest Reviews for Ermine House
14 April 2025
Went in with trepidation but was quickly put at ease with the friendly staff. The food was very good with plenty of choice. The kitchen staff were extremely accommodating. I am sure I put weight on. The care was excellent; nothing seemed to be too much trouble. The room was spacious, light and clean.
28 January 2025
The staff and management are very caring. First class!
28 January 2025
My mother was a resident at Ermine House for 7 years and suffered from Alzheimer's. She enjoyed participating in the life of the home and built up friendships. She moved to a larger room which she loved and was proud of her ability to use the shower by herself. Having ensuite facilities was not an issue. She passed in December 2024 and the care and compassion of staff that I witnessed and benefitted from in the final days was exceptional. To me the staff who also talked to me about my mum what she got up to, are the most important ingredient and social care.
07 January 2025
My wife was only a resident for 4 days before she died, so I am unable to give an in-depth review, However, all the staff proved to be sympathetic and caring.
01 August 2024
Mum had a lovely premium en suite and the staff were excellent and without exception, they were welcoming and attentive. Mum remained in her room due to poor mobility so I cannot comment on other facilities.
04 June 2024
I was a resident at Ermine House for 11 days following a hip replacement operation. Although my needs were not as much as expected at all times my care was excellent. I was treated with respect, kindness and patience. I was impressed with all the care shown to fellow residents, particularly the "difficult ones". I was particularly impressed not only with the meals but the care and concern shown by all the kitchen staff.
28 March 2024
Care is second to none. Couldn't have asked for better care for my mother over the past six and a half years. Staff have given excellent care and are an asset to the organisation.
28 March 2024
Both my mother and father in their later years found themselves in need of 24-hour care, Ermine House was our first choice for Mum. The excellent care that she received during her stay and end of life care given by the amazing staff. Made the decision to place father in your caring loving hands. Both of them had amazing quality of life in their final year, months and days was down to the excellent staff who work at Ermine House. Angels on earth, thank you so much - we are better for knowing you.
13 March 2024
My dad was a resident at Ermine House for just over a year and settled in well. He loved chatting with everyone and enjoyed the first half of his stay. As his dementia progressed his behaviour became more difficult. All the staff were marvellous and treated him with kindness and respect. They also looked after me when I became upset and provided a welcome cup of tea and reassurance. Thank you to everyone.
08 March 2024
Mum was only with you for a short time but she enjoyed your home a great deal. Friendly caring and capable staff for whom nothing was too much trouble. Thank you for ensuring the final days were safe and happy.
07 March 2024
A fabulous care home. The care they gave my mum was amazing. The chef catered for mum’s needs. Thank you for making my mum’s last few weeks the most enjoyable and comforting possible. You really are a remarkable home
31 January 2024
My father-in-law was a resident at Ermine House for just over a year. He suffered with dementia and therefore wasn't the easiest of people to care for. The staff at Ermine always showed immense kindness to him, everyone we encountered - carers, cleaners and kitchen staff. Whenever we visited the staff were always friendly and welcoming. We are truly grateful for the care he received. Thank you!
26 January 2024
At a very traumatic time in our lives, staff treated us with loving care and personal attention. We felt welcomed into a family.
11 December 2023
My mother received respite care in Ermine House in August for two weeks and in November for two weeks. The staff are competent, caring and friendly. The administration is excellent.
15 September 2023
I visited Mum on Monday the 21st of August. She was the best I have seen her in the last 10 years. She loves the home and is happy and contented. She has a very high opinion of the staff and care she receives. She is well fed and well cared for and appreciates it very much.
14 September 2023
Spent the afternoon at a resident and family BBQ, the staff was absolutely fantastic ensuring both residents and families were cared for.
14 September 2023
Ermine Hpuse consistently presents an open, friendly and professional level of care. Residents and visitors alike are treated as in house family which is very much appreciated. Thank you for looking after Mum.
21 August 2023
I have always been made very welcome by the very friendly staff and my husband is well looked after.
12 July 2023
It's been many years caring for Mum twenty-four seven which was taking a toll on us. Being able to get her into daycare and respite has been a life line to us. She loves the home and staff, as we do. It is nice to know she is being cared for when we need a break. We like the home. Staff are friendly, helpful, understanding and keep us involved in any decisions, which gives us peace of mind. Happy home.
06 February 2023
The staff were friendly, caring and efficient. The carpet in bedroom 26 needs replacing. Very sticky and smelly. Overall a very good care home and would recommend it.
Latest Reviews for Ermine House
14 April 2025
Went in with trepidation but was quickly put at ease with the friendly staff. The food was very good with plenty of choice. The kitchen staff were extremely accommodating. I am sure I put weight on. The care was excellent; nothing seemed to be too much trouble. The room was spacious, light and clean.
28 January 2025
The staff and management are very caring. First class!
28 January 2025
My mother was a resident at Ermine House for 7 years and suffered from Alzheimer's. She enjoyed participating in the life of the home and built up friendships. She moved to a larger room which she loved and was proud of her ability to use the shower by herself. Having ensuite facilities was not an issue. She passed in December 2024 and the care and compassion of staff that I witnessed and benefitted from in the final days was exceptional. To me the staff who also talked to me about my mum what she got up to, are the most important ingredient and social care.
07 January 2025
My wife was only a resident for 4 days before she died, so I am unable to give an in-depth review, However, all the staff proved to be sympathetic and caring.
01 August 2024
Mum had a lovely premium en suite and the staff were excellent and without exception, they were welcoming and attentive. Mum remained in her room due to poor mobility so I cannot comment on other facilities.
04 June 2024
I was a resident at Ermine House for 11 days following a hip replacement operation. Although my needs were not as much as expected at all times my care was excellent. I was treated with respect, kindness and patience. I was impressed with all the care shown to fellow residents, particularly the "difficult ones". I was particularly impressed not only with the meals but the care and concern shown by all the kitchen staff.
28 March 2024
Care is second to none. Couldn't have asked for better care for my mother over the past six and a half years. Staff have given excellent care and are an asset to the organisation.
28 March 2024
Both my mother and father in their later years found themselves in need of 24-hour care, Ermine House was our first choice for Mum. The excellent care that she received during her stay and end of life care given by the amazing staff. Made the decision to place father in your caring loving hands. Both of them had amazing quality of life in their final year, months and days was down to the excellent staff who work at Ermine House. Angels on earth, thank you so much - we are better for knowing you.
13 March 2024
My dad was a resident at Ermine House for just over a year and settled in well. He loved chatting with everyone and enjoyed the first half of his stay. As his dementia progressed his behaviour became more difficult. All the staff were marvellous and treated him with kindness and respect. They also looked after me when I became upset and provided a welcome cup of tea and reassurance. Thank you to everyone.
08 March 2024
Mum was only with you for a short time but she enjoyed your home a great deal. Friendly caring and capable staff for whom nothing was too much trouble. Thank you for ensuring the final days were safe and happy.
07 March 2024
A fabulous care home. The care they gave my mum was amazing. The chef catered for mum’s needs. Thank you for making my mum’s last few weeks the most enjoyable and comforting possible. You really are a remarkable home
31 January 2024
My father-in-law was a resident at Ermine House for just over a year. He suffered with dementia and therefore wasn't the easiest of people to care for. The staff at Ermine always showed immense kindness to him, everyone we encountered - carers, cleaners and kitchen staff. Whenever we visited the staff were always friendly and welcoming. We are truly grateful for the care he received. Thank you!
26 January 2024
At a very traumatic time in our lives, staff treated us with loving care and personal attention. We felt welcomed into a family.
11 December 2023
My mother received respite care in Ermine House in August for two weeks and in November for two weeks. The staff are competent, caring and friendly. The administration is excellent.
15 September 2023
I visited Mum on Monday the 21st of August. She was the best I have seen her in the last 10 years. She loves the home and is happy and contented. She has a very high opinion of the staff and care she receives. She is well fed and well cared for and appreciates it very much.
14 September 2023
Spent the afternoon at a resident and family BBQ, the staff was absolutely fantastic ensuring both residents and families were cared for.
14 September 2023
Ermine Hpuse consistently presents an open, friendly and professional level of care. Residents and visitors alike are treated as in house family which is very much appreciated. Thank you for looking after Mum.
21 August 2023
I have always been made very welcome by the very friendly staff and my husband is well looked after.
12 July 2023
It's been many years caring for Mum twenty-four seven which was taking a toll on us. Being able to get her into daycare and respite has been a life line to us. She loves the home and staff, as we do. It is nice to know she is being cared for when we need a break. We like the home. Staff are friendly, helpful, understanding and keep us involved in any decisions, which gives us peace of mind. Happy home.
06 February 2023
The staff were friendly, caring and efficient. The carpet in bedroom 26 needs replacing. Very sticky and smelly. Overall a very good care home and would recommend it.