14/16 Park Road, Southborough, Tunbridge Wells, TN4 0NX
View Full Details of The HolliesVery good, no complaints. Happy and content.
My dad has been a resident at The Hollies since January 2020 and has a diagnosis of Lewy body dementia. He has always received dignified, kind and professional care there. He is always commenting on how helpful each staff member is to him. As a family, we've always felt welcomed and supported too by the staff which has made a huge difference to us all. It is a friendly atmosphere and we are always welcomed kindly when we visit. We are kept up to date with any issues that need to be addressed around Dad's ongoing care. It really has become like a second family to Dad who has given him a very important quality of life at this stage in his dementia. We are very grateful for the care he receives there and can't praise them highly enough, for all they have done and do do.
The staff at the Hollies were fabulous when caring for my mother, who had dementia and other conditions. They were always on the ball, particularly when it came to dealing with multiple outside agencies. A staff member even took Mum to the hospital for an appointment and waited with her for 13 hours. Your relatives will be in very good hands.
I think the home is very nice. The staff look after residents very well and the care manager is lovely she is a sweetheart.
My mum is really happy at the Hollies. The staff are so friendly and helpful. They provide good entertainment for the residents. I would highly recommend it to anyone looking for residential care.
The manager and staff consistently offer an extremely high level of care to residents. The home is very safe, clean and comfortable with lots of variety in home-cooked high-quality meals and opportunities for residents to be involved in activities if they wish. I couldn’t ask for better care by the manager who is outstanding and ensures all her team deliver her own high standards.
The level of care is outstanding in this warm and friendly small care home. The bedrooms are cleaned daily and all the staff are efficient, friendly, caring, understanding and helpful, making it their duty to get to know every resident's care needs and personality so they can be made as happy and comfortable as possible. The carers' attitudes and the residents' safety, well-being, comfort and happiness are what is most important in our opinion, and we could not be happier with the Hollies for the outstanding care they give to each of the 20 or so residents there.
Excellent. Good. Recommend.
I enjoy living in this care home. The staff are very caring and helpful if anyone has a problem with their health or anything that might crop up during the working day can be dealt with and if help is required in any other department, help is available.
Extremely happy with the home, always helpful. Mum has been here six years. They have looked after Mum very well. Lovely home.
My review of this location is that the staff are good and the building is kept very clean.
Mum has been really well cared for. She has company and the activities are keeping her mind and body active. Staff are helpful and offer reassurance to both her and her family. Distant relatives enjoy looking at the Facebook page. All in all, a great care home. Thank you.
Very comfortable.
This place is very good. I recommend this place.
A good place to live and feel safe. I feel happy and safe.
The staff are excellent. They have a wonderful way of dealing with us. Treatment is handled with care. Yes, I recommend this place.
I have been very happy at this home. The staff are very nice, the food is good and it is a home from home. Hope to be here for a long time. The room is very nice.
I have lived here for many years and have found the staff and treatment (personal) excellent.
I am very happy staying in The Hollies. The staff are helpful and caring and do as much as they can to make our stay here as good as it can be.
My Dad has been in this care home since February. It has a very homely/family environment. The management and staff go beyond their duties to make him feel cared for and loved. They are always warm and welcoming when we visit and nothing is ever too much trouble. It is so reassuring for our family that my Dad is in a safe and loving environment and has the best care he can for his needs. Thank you to them all.
Very good, no complaints. Happy and content.
My dad has been a resident at The Hollies since January 2020 and has a diagnosis of Lewy body dementia. He has always received dignified, kind and professional care there. He is always commenting on how helpful each staff member is to him. As a family, we've always felt welcomed and supported too by the staff which has made a huge difference to us all. It is a friendly atmosphere and we are always welcomed kindly when we visit. We are kept up to date with any issues that need to be addressed around Dad's ongoing care. It really has become like a second family to Dad who has given him a very important quality of life at this stage in his dementia. We are very grateful for the care he receives there and can't praise them highly enough, for all they have done and do do.
The staff at the Hollies were fabulous when caring for my mother, who had dementia and other conditions. They were always on the ball, particularly when it came to dealing with multiple outside agencies. A staff member even took Mum to the hospital for an appointment and waited with her for 13 hours. Your relatives will be in very good hands.
I think the home is very nice. The staff look after residents very well and the care manager is lovely she is a sweetheart.
My mum is really happy at the Hollies. The staff are so friendly and helpful. They provide good entertainment for the residents. I would highly recommend it to anyone looking for residential care.
The manager and staff consistently offer an extremely high level of care to residents. The home is very safe, clean and comfortable with lots of variety in home-cooked high-quality meals and opportunities for residents to be involved in activities if they wish. I couldn’t ask for better care by the manager who is outstanding and ensures all her team deliver her own high standards.
The level of care is outstanding in this warm and friendly small care home. The bedrooms are cleaned daily and all the staff are efficient, friendly, caring, understanding and helpful, making it their duty to get to know every resident's care needs and personality so they can be made as happy and comfortable as possible. The carers' attitudes and the residents' safety, well-being, comfort and happiness are what is most important in our opinion, and we could not be happier with the Hollies for the outstanding care they give to each of the 20 or so residents there.
Excellent. Good. Recommend.
I enjoy living in this care home. The staff are very caring and helpful if anyone has a problem with their health or anything that might crop up during the working day can be dealt with and if help is required in any other department, help is available.
Extremely happy with the home, always helpful. Mum has been here six years. They have looked after Mum very well. Lovely home.
My review of this location is that the staff are good and the building is kept very clean.
Mum has been really well cared for. She has company and the activities are keeping her mind and body active. Staff are helpful and offer reassurance to both her and her family. Distant relatives enjoy looking at the Facebook page. All in all, a great care home. Thank you.
Very comfortable.
This place is very good. I recommend this place.
A good place to live and feel safe. I feel happy and safe.
The staff are excellent. They have a wonderful way of dealing with us. Treatment is handled with care. Yes, I recommend this place.
I have been very happy at this home. The staff are very nice, the food is good and it is a home from home. Hope to be here for a long time. The room is very nice.
I have lived here for many years and have found the staff and treatment (personal) excellent.
I am very happy staying in The Hollies. The staff are helpful and caring and do as much as they can to make our stay here as good as it can be.
My Dad has been in this care home since February. It has a very homely/family environment. The management and staff go beyond their duties to make him feel cared for and loved. They are always warm and welcoming when we visit and nothing is ever too much trouble. It is so reassuring for our family that my Dad is in a safe and loving environment and has the best care he can for his needs. Thank you to them all.