My sister & I always visited our mum every day until the viral
infection allowed only 1 visitor so now we alternate. On Thursday 13th
Feb I visited at 4:00 pm, Mum's dinner was still there & she had not
had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and
no-one had been in to check on her or bring her evening tea. I visited
again on the Saturday at 3:15 pm. She pointed out to me that her bed was
soaking & her top was full of her dinner. After trying to find staff
after 20 mins 2 carers came to change her & her bed. She had also
soiled herself. On several occasions while I've been visiting there has
been no presence of staff checking on her & they should be helping
her to eat her dinner.
13 August 2024
I was very upset and worried that my wife had to go into a care home,
but Robinson House is absolutely amazing, the staff are all first class,
very caring and on the ball with everything and are very approachable if
you want to talk to them about anything. The food is very good, the
rooms and facilities are very good, the place is modern and clean, it's
like a hotel. I cannot speak highly enough of the place and everyone who
works there.
Latest Reviews for Robinson House Care Home
27 March 2025
My sister & I always visited our mum every day until the viral
infection allowed only 1 visitor so now we alternate. On Thursday 13th
Feb I visited at 4:00 pm, Mum's dinner was still there & she had not
had a dessert or a cup of tea in the afternoon. I left at 5:00 pm and
no-one had been in to check on her or bring her evening tea. I visited
again on the Saturday at 3:15 pm. She pointed out to me that her bed was
soaking & her top was full of her dinner. After trying to find staff
after 20 mins 2 carers came to change her & her bed. She had also
soiled herself. On several occasions while I've been visiting there has
been no presence of staff checking on her & they should be helping
her to eat her dinner.
13 August 2024
I was very upset and worried that my wife had to go into a care home,
but Robinson House is absolutely amazing, the staff are all first class,
very caring and on the ball with everything and are very approachable if
you want to talk to them about anything. The food is very good, the
rooms and facilities are very good, the place is modern and clean, it's
like a hotel. I cannot speak highly enough of the place and everyone who
works there.