Submit a Review for Crecy Care Home
45 Spa Road, Weymouth, DT3 5EP
View Full Details of Crecy Care HomeLatest Reviews for Crecy Care Home
17 February 2025
My mother has been at Crecy Care Home for a year. She is happily settled in a homely setting. The carers treat her in a caring, dignified way, with appropriate humour which she loves. The home is very clean, and with no unpleasant smells, and in good order. The food is varied and tasty with a lot of snacks and hot drinks. Her bedroom is cosy and her clothes are clean and well-kept. She is dressed appropriately and more often than not in matching colours. I am able to visit whenever I want, and am welcomed for as long as I want. I have a good relationship with the carers and I am informed of any issues immediately, which is reassuring. I enjoy my visits to the home, the friendly atmosphere, and chatting to the other residents and staff. We have a weekly log sent to us, keeping us up to date. Medical issues are dealt with quickly and efficiently. Difficult behaviours are dealt with appropriately by the staff.
17 July 2024
My mum has been a resident at Crecy for the last 2 and a bit years and during that time I have seen a huge improvement in her overall physical health, she has actually put weight on as she is getting 3 good meals a day unlike when she was living on her own, and she excepts help now when there's a medical issue and let's the staff get her the help that is needed medically, before she went in she would refuse any intervention. The accommodation is very nice, the rooms are adequate for her needs, the garden area is very nice, and she has made friends. The staff are always professional and caring and residents are treated with the utmost dignity, the food is good, and plenty of it. I had massive reservations when Mum went in due to a lot of bad press at the time with rogue homes, but the staff at Crecy have laid them to rest with the care they have given my mum. A massive thank you to ALL the staff. Ray
23 October 2023
We needed to find Mum secure care urgently in June and were able to move her into the care home quickly. Mum settled quickly and she was always treated well and with the greatest of respect. The family were also able to easily discuss any concerns or issues we had about. The managers were also instrumental in helping us find another care home more suitable to Mum's needs. Mum was always clean and relaxed and improved from when she was first admitted.
20 October 2023
On first arrival, staff were friendly, however, the room was only superficially clean. The mattress base was filthy and had to ask for it to be cleaned - done ineffectively. Each visit it was necessary to clean surfaces (purchased wipes and dustpan and brush). Clothes went missing, given clothes of other residents. No match for 20 pairs of socks! Carer openly declined to play the music choice of resident stating they preferred their own choice. Residents not taken out for visits (over a year according to staff). A formal complaint was not logged or responded to. The staff made no written notes. Resident is diabetic and had to request a Chiropodist visit, not offered. Had to ask for medical intervention when the resident was clearly unwell. Resulted in hospital admission. Sent with no wash bag and dirty clothes packed. Resident stated he had been threatened by staff but unable to prove. Never given GP details. Funds of resident held in office, staff in charge unable to access, stated 'above my pay grade'. On visits noted staff often on phones, little interaction with residents except doing a jigsaw, frequently. Staff didn't understand medical conditions even basic knowledge, therefore risk if unable to report clinical changes. A positive is that residents have open access to smoking.
23 August 2023
My Mum was moved into Crecy Care Home during Covid. She stayed there until she died this month. She was well looked after, always happy and cheerful. She was there for just under three years. The staff always were attentive and helpful, answering any questions I had. my Mum always seemed happy.
05 April 2023
A homely care home, clean, and the carers always welcoming and friendly. Mum enjoyed the food. A lack of activities meant most of the day apart from lunch in the dining room was spent in a chair. Mum enjoyed the singer once a month, and occasional events. Mum was not eating or drinking enough and had not taken medication because of a coughing problem on swallowing. I was not present at meal times so did not see for myself, even though I visited twice a week. I was not informed of any concerns until a phone call to say mum had been admitted to the hospital extremely ill. Even after an explanation was given I still feel a six-week hospital admission could have been avoided. It did not ease concerns and trust was lost. So mum has not returned.
27 December 2022
I live here, and my room is lovely. The staff are very respectful; they help me with kindness. I couldn't ask for more.
03 November 2022
Very nice, my mum likes it here.
07 July 2022
My husband had a horrible experience in the four months he was admitted from September 2021 to Jan 2022 through lack of care and communication which led to him being hospitalised. Would not recommend this care home.
14 February 2020
Staff are always friendly and approachable. They are constantly trying to motivate my brother (which can be extremely difficult). They are always welcoming and answer any questions we have as a family. They understand my brother and are very accommodating to his needs.
05 January 2020
I have lived here for over 3 years and I feel safe and supported. Crecy feels like home and the service to take me out and about is good. The food is nice and I get on well with the manager and staff.
05 January 2020
Both my sister and I are delighted with the care that our Mother receives at Crecy. The staff are caring, respectful and well-informed. They are very responsive to the varying needs of my Mother and do not hesitate to keep me up to date with any changes that concern them. They are very well managed and skilled in the uses of various nursing techniques employed at Crecy.
05 January 2020
Staff are caring and friendly, and the manager is approachable and goes above and beyond to do what he can. The house seems well run and is inclusive as much as possible, especially when there are activities and parties for the residents.
30 October 2019
The home is run to a very high standard. Very friendly staff. The home is always kept clean. My mum has lived here for 4 or 5 years and is very happy to be in such a good home.
28 August 2018
My sister has recently arrived here and seems very happy enjoys the garden and able to open patio doors to sit outside. On my first visit, the manager and staff greeted me with a smile and were chatty and friendly. I was offered a lunch which was yum. Everything I saw was done with extreme care. A care home that goes the extra mile. Well done.
02 August 2018
A good welcome by staff. Front door unlocked - we were taken to my daughter's room. (There is a small leak at the base of the sink in my daughter's en-suite). Called to the dining room for lunch which the care home kindly provided for us. Excellent meal - cook is very good but is leaving soon - so sad. Mugs of tea provided for us. This is while staff are seeing to residents. I do realise it must take time for new staff to get used to caring for a resident (like my daughter) who is totally blind and only has 66% hearing in her left ear - otherwise is deaf. Thank you to all the staff at Crecy.
19 July 2018
Staff are very friendly/caring and helpful. Nothing is too much trouble. Despite his dementia dad has a good rapport with his carers. Manager willing to turn his hand to anything to help his staff look after the residents.
06 July 2018
Management and his team helped me with my dad especially moving him out of his home as it had steps. They dismantled his electric bed and moved it to Crecy. Dad enjoyed the entertainment and watching the World Cup and spending time with Mum. Nothing was too much trouble and so was able to enjoy respite with no worries. Thank you all.
14 June 2018
All staff at Crecy are excellent. They are very pleasant and extremely caring to the residents.
01 June 2018
Always welcomed at the door by one of the staff with that welcomed words (tea and coffee). 'No complaints'.
Latest Reviews for Crecy Care Home
17 February 2025
My mother has been at Crecy Care Home for a year. She is happily settled in a homely setting. The carers treat her in a caring, dignified way, with appropriate humour which she loves. The home is very clean, and with no unpleasant smells, and in good order. The food is varied and tasty with a lot of snacks and hot drinks. Her bedroom is cosy and her clothes are clean and well-kept. She is dressed appropriately and more often than not in matching colours. I am able to visit whenever I want, and am welcomed for as long as I want. I have a good relationship with the carers and I am informed of any issues immediately, which is reassuring. I enjoy my visits to the home, the friendly atmosphere, and chatting to the other residents and staff. We have a weekly log sent to us, keeping us up to date. Medical issues are dealt with quickly and efficiently. Difficult behaviours are dealt with appropriately by the staff.
17 July 2024
My mum has been a resident at Crecy for the last 2 and a bit years and during that time I have seen a huge improvement in her overall physical health, she has actually put weight on as she is getting 3 good meals a day unlike when she was living on her own, and she excepts help now when there's a medical issue and let's the staff get her the help that is needed medically, before she went in she would refuse any intervention. The accommodation is very nice, the rooms are adequate for her needs, the garden area is very nice, and she has made friends. The staff are always professional and caring and residents are treated with the utmost dignity, the food is good, and plenty of it. I had massive reservations when Mum went in due to a lot of bad press at the time with rogue homes, but the staff at Crecy have laid them to rest with the care they have given my mum. A massive thank you to ALL the staff. Ray
23 October 2023
We needed to find Mum secure care urgently in June and were able to move her into the care home quickly. Mum settled quickly and she was always treated well and with the greatest of respect. The family were also able to easily discuss any concerns or issues we had about. The managers were also instrumental in helping us find another care home more suitable to Mum's needs. Mum was always clean and relaxed and improved from when she was first admitted.
20 October 2023
On first arrival, staff were friendly, however, the room was only superficially clean. The mattress base was filthy and had to ask for it to be cleaned - done ineffectively. Each visit it was necessary to clean surfaces (purchased wipes and dustpan and brush). Clothes went missing, given clothes of other residents. No match for 20 pairs of socks! Carer openly declined to play the music choice of resident stating they preferred their own choice. Residents not taken out for visits (over a year according to staff). A formal complaint was not logged or responded to. The staff made no written notes. Resident is diabetic and had to request a Chiropodist visit, not offered. Had to ask for medical intervention when the resident was clearly unwell. Resulted in hospital admission. Sent with no wash bag and dirty clothes packed. Resident stated he had been threatened by staff but unable to prove. Never given GP details. Funds of resident held in office, staff in charge unable to access, stated 'above my pay grade'. On visits noted staff often on phones, little interaction with residents except doing a jigsaw, frequently. Staff didn't understand medical conditions even basic knowledge, therefore risk if unable to report clinical changes. A positive is that residents have open access to smoking.
23 August 2023
My Mum was moved into Crecy Care Home during Covid. She stayed there until she died this month. She was well looked after, always happy and cheerful. She was there for just under three years. The staff always were attentive and helpful, answering any questions I had. my Mum always seemed happy.
05 April 2023
A homely care home, clean, and the carers always welcoming and friendly. Mum enjoyed the food. A lack of activities meant most of the day apart from lunch in the dining room was spent in a chair. Mum enjoyed the singer once a month, and occasional events. Mum was not eating or drinking enough and had not taken medication because of a coughing problem on swallowing. I was not present at meal times so did not see for myself, even though I visited twice a week. I was not informed of any concerns until a phone call to say mum had been admitted to the hospital extremely ill. Even after an explanation was given I still feel a six-week hospital admission could have been avoided. It did not ease concerns and trust was lost. So mum has not returned.
27 December 2022
I live here, and my room is lovely. The staff are very respectful; they help me with kindness. I couldn't ask for more.
03 November 2022
Very nice, my mum likes it here.
07 July 2022
My husband had a horrible experience in the four months he was admitted from September 2021 to Jan 2022 through lack of care and communication which led to him being hospitalised. Would not recommend this care home.
14 February 2020
Staff are always friendly and approachable. They are constantly trying to motivate my brother (which can be extremely difficult). They are always welcoming and answer any questions we have as a family. They understand my brother and are very accommodating to his needs.
05 January 2020
I have lived here for over 3 years and I feel safe and supported. Crecy feels like home and the service to take me out and about is good. The food is nice and I get on well with the manager and staff.
05 January 2020
Both my sister and I are delighted with the care that our Mother receives at Crecy. The staff are caring, respectful and well-informed. They are very responsive to the varying needs of my Mother and do not hesitate to keep me up to date with any changes that concern them. They are very well managed and skilled in the uses of various nursing techniques employed at Crecy.
05 January 2020
Staff are caring and friendly, and the manager is approachable and goes above and beyond to do what he can. The house seems well run and is inclusive as much as possible, especially when there are activities and parties for the residents.
30 October 2019
The home is run to a very high standard. Very friendly staff. The home is always kept clean. My mum has lived here for 4 or 5 years and is very happy to be in such a good home.
28 August 2018
My sister has recently arrived here and seems very happy enjoys the garden and able to open patio doors to sit outside. On my first visit, the manager and staff greeted me with a smile and were chatty and friendly. I was offered a lunch which was yum. Everything I saw was done with extreme care. A care home that goes the extra mile. Well done.
02 August 2018
A good welcome by staff. Front door unlocked - we were taken to my daughter's room. (There is a small leak at the base of the sink in my daughter's en-suite). Called to the dining room for lunch which the care home kindly provided for us. Excellent meal - cook is very good but is leaving soon - so sad. Mugs of tea provided for us. This is while staff are seeing to residents. I do realise it must take time for new staff to get used to caring for a resident (like my daughter) who is totally blind and only has 66% hearing in her left ear - otherwise is deaf. Thank you to all the staff at Crecy.
19 July 2018
Staff are very friendly/caring and helpful. Nothing is too much trouble. Despite his dementia dad has a good rapport with his carers. Manager willing to turn his hand to anything to help his staff look after the residents.
06 July 2018
Management and his team helped me with my dad especially moving him out of his home as it had steps. They dismantled his electric bed and moved it to Crecy. Dad enjoyed the entertainment and watching the World Cup and spending time with Mum. Nothing was too much trouble and so was able to enjoy respite with no worries. Thank you all.
14 June 2018
All staff at Crecy are excellent. They are very pleasant and extremely caring to the residents.
01 June 2018
Always welcomed at the door by one of the staff with that welcomed words (tea and coffee). 'No complaints'.