Submit a Review for Walmer Care Centre
8/10 Marine Road, Walmer, Deal, CT14 7DN
View Full Details of Walmer Care CentreLatest Reviews for Walmer Care Centre
06 March 2025
Loving caring polite staff. Clean building with a good atmosphere. Hard working staff that demonstrate tolerance and understanding of the residents. Rooms are clean and tidy. I always recommend the home to other members of the public.
19 February 2025
I have been volunteering here since October. I have always found the staff very welcoming. I have observed a very keen sense of belonging to a family when the staff attend to the residents. There is a very varied activity programme which runs every day. I think the biggest asset which I have seen every member of staff has is patience - something that is so crucial for the residents living here. They are cared for as individuals with dignity and kindness.
30 January 2025
I am familiar with many care/residential homes in this area. When my friend who I was caring for needed 24/7 attention... within 24 hours he felt secure and comfortable looking one hundred per cent relaxed and better. The staff very professional but friendly and supportive to visitors, always around but not intrusive. 'I am impressed'.
30 January 2025
Dad moved into Walmer Care Centre in October 2024, he has always said he would never accept moving into a care home, even when in hospital after falls he was always wanting to leave before his treatment had finished. We took Dad with trepidation wondering how long he would last, he is still there three months later and he is very happy. The staff are wonderful, kind, respectful and engaging. There is always a cheerful atmosphere and the care is outstanding. Why were we worried, Dad is thriving.
30 January 2025
My mum lives at the home and is very well cared for by the lovely carers. They're friendly, family-orientated and dedicated.
29 January 2025
Wonderful staff, so helpful and really understand the needs of the residents. Always on hand to answer any questions we have regarding our aunt's care.
27 January 2025
I have been so impressed by the professionalism, caring nature and general helpfulness of every member of staff at Walmer Care Centre since I first contacted them in early January to enquire about urgent short-notice respite care. The gentleman whom I was assisting to arrange the respite care is being looked after extraordinarily well. The standard of care provided is exceptional. It is clear that everyone who works there, from the carers and senior carer to the deputy manager and manager, are naturally caring people who are committed to doing the best job possible for their residents, and take a genuine interest in each individual resident. It is the people who work there who really make this place what it is. Thank you to you all.
19 July 2024
The carer was very knowledgeable about Mum's meds, habits and personality and can see Mum is very comfortable in her surroundings.
17 July 2024
Mum has been happy here for the last four years. The staff are very accommodating. Nothing is too much trouble. Mum and staff are always having good banter.
13 June 2024
Could not have wished for a better place for Mum for the last two weeks of life. Staff were not only kind and caring to Mum but also to me and other relatives. Would not hesitate to recommend Walmer Care Centre.
04 June 2024
My father-in-law has been at Walmer Care Centre for nearly a year. There is such a homely warm environment and visitors are welcomed at any time. The care he receives is done with compassion, kindness and respect. We know that we can trust the staff to do the best for him and manage his difficulties as his dementia progresses. Staff are always available to listen to any concerns or worries and keep us informed of any changes needed regarding the care plan. We feel each person is treated as an individual and care is thoughtfully given to respect what's best personally. As a family, we cannot praise the staff enough for their patience and commitment to care in a thoughtful, kindly way. We would have no hesitation in recommending Walmer Care Centre.
08 May 2024
Great staff who seem to really care and take note of reviews. They foster a good, friendly atmosphere and my dad has always been happy and well looked after. I highly recommend Walmer Care Centre!
01 May 2024
At Carleton Lodge we always get a sense of a happy crew, plenty of smiles and a true sense of relationship with the staff. There's a high level of care, compassion and concern for all of their residents. The staff really go above and beyond to ensure that residents are treated as individuals and create a warm, kind and caring environment for all residents and visitors. The range of activities in the weekly update reveal a wide range of enjoyable events and activities for everyone to enjoy. My wife could not be better cared for. Thank you!
19 April 2024
Dad moved into the care home in late December 23 and settled in straight away. The staff are fantastic with him and our family is very happy that he’s here. There’s a lovely atmosphere when we call in to see him with lots of friendly faces. We would highly recommend the care home.
17 April 2024
We as a family are very pleased with the care of our Mother, the staff are very friendly, helpful, and caring towards residents and family members, and nothing is too much trouble. Our Mother is always clean and her room is bright and tidy. The staff keep us informed. Overall the staff are very caring and the care home is very warm and welcoming. We are very happy with the quality of care our Mother receives.
16 April 2024
All staff are wonderful, I couldn't be happier with the care my wife receives.
16 April 2024
The staff are extremely caring and do everything possible to keep my wife happy. It is reassuring to find that she likes being there and remains positive about the home.
21 March 2024
I couldn’t be happier with the care that Mum has received at Walmer Care Centre. She settled straight in, better than we could ever have imagined and is very content there. Mum always looks happy and relaxed, she particularly loves the sea views, watching the changing weather, the sunsets and sunrises. There’s a great variety of weekly activities that Mum enjoys. Everyone is treated as individuals with their own likes, dislikes and preferences. The staff are all so kind, friendly and helpful. I have to mention the special care that is taken to celebrate events like Christmas, birthdays, anniversaries and Mother’s Day. Our Mother’s Day tea today was wonderful! We are very pleased that Mum is settled in such a lovely environment which suits her so well. This gives us peace of mind knowing that she is safe and happy in your care.
13 March 2024
I have nothing but praise for the team at Walmer Care Centre. Since Mum moved in there in October, the care and kindness shown to her has been second to none. I have been surprised by how quickly Mum has settled in, and I attribute this to the active engagement of the staff to make each day a fun one. I am able to visit whenever I like and also bring in my dog (who thoroughly enjoys the attention and food he gets from the other residents!) and importantly I am kept fully informed of all changes and incidents affecting my Mum. I feel comfortable asking questions and any concerns are quickly resolved. A great team!
12 March 2024
So pleased with the care that my dad has at Walmer Care Centre. The staff are caring and attentive. I have peace of mind knowing that he is safe and well looked after. I am able to visit when I like and am made to feel very welcome.
Latest Reviews for Walmer Care Centre
06 March 2025
Loving caring polite staff. Clean building with a good atmosphere. Hard working staff that demonstrate tolerance and understanding of the residents. Rooms are clean and tidy. I always recommend the home to other members of the public.
19 February 2025
I have been volunteering here since October. I have always found the staff very welcoming. I have observed a very keen sense of belonging to a family when the staff attend to the residents. There is a very varied activity programme which runs every day. I think the biggest asset which I have seen every member of staff has is patience - something that is so crucial for the residents living here. They are cared for as individuals with dignity and kindness.
30 January 2025
I am familiar with many care/residential homes in this area. When my friend who I was caring for needed 24/7 attention... within 24 hours he felt secure and comfortable looking one hundred per cent relaxed and better. The staff very professional but friendly and supportive to visitors, always around but not intrusive. 'I am impressed'.
30 January 2025
Dad moved into Walmer Care Centre in October 2024, he has always said he would never accept moving into a care home, even when in hospital after falls he was always wanting to leave before his treatment had finished. We took Dad with trepidation wondering how long he would last, he is still there three months later and he is very happy. The staff are wonderful, kind, respectful and engaging. There is always a cheerful atmosphere and the care is outstanding. Why were we worried, Dad is thriving.
30 January 2025
My mum lives at the home and is very well cared for by the lovely carers. They're friendly, family-orientated and dedicated.
29 January 2025
Wonderful staff, so helpful and really understand the needs of the residents. Always on hand to answer any questions we have regarding our aunt's care.
27 January 2025
I have been so impressed by the professionalism, caring nature and general helpfulness of every member of staff at Walmer Care Centre since I first contacted them in early January to enquire about urgent short-notice respite care. The gentleman whom I was assisting to arrange the respite care is being looked after extraordinarily well. The standard of care provided is exceptional. It is clear that everyone who works there, from the carers and senior carer to the deputy manager and manager, are naturally caring people who are committed to doing the best job possible for their residents, and take a genuine interest in each individual resident. It is the people who work there who really make this place what it is. Thank you to you all.
19 July 2024
The carer was very knowledgeable about Mum's meds, habits and personality and can see Mum is very comfortable in her surroundings.
17 July 2024
Mum has been happy here for the last four years. The staff are very accommodating. Nothing is too much trouble. Mum and staff are always having good banter.
13 June 2024
Could not have wished for a better place for Mum for the last two weeks of life. Staff were not only kind and caring to Mum but also to me and other relatives. Would not hesitate to recommend Walmer Care Centre.
04 June 2024
My father-in-law has been at Walmer Care Centre for nearly a year. There is such a homely warm environment and visitors are welcomed at any time. The care he receives is done with compassion, kindness and respect. We know that we can trust the staff to do the best for him and manage his difficulties as his dementia progresses. Staff are always available to listen to any concerns or worries and keep us informed of any changes needed regarding the care plan. We feel each person is treated as an individual and care is thoughtfully given to respect what's best personally. As a family, we cannot praise the staff enough for their patience and commitment to care in a thoughtful, kindly way. We would have no hesitation in recommending Walmer Care Centre.
08 May 2024
Great staff who seem to really care and take note of reviews. They foster a good, friendly atmosphere and my dad has always been happy and well looked after. I highly recommend Walmer Care Centre!
01 May 2024
At Carleton Lodge we always get a sense of a happy crew, plenty of smiles and a true sense of relationship with the staff. There's a high level of care, compassion and concern for all of their residents. The staff really go above and beyond to ensure that residents are treated as individuals and create a warm, kind and caring environment for all residents and visitors. The range of activities in the weekly update reveal a wide range of enjoyable events and activities for everyone to enjoy. My wife could not be better cared for. Thank you!
19 April 2024
Dad moved into the care home in late December 23 and settled in straight away. The staff are fantastic with him and our family is very happy that he’s here. There’s a lovely atmosphere when we call in to see him with lots of friendly faces. We would highly recommend the care home.
17 April 2024
We as a family are very pleased with the care of our Mother, the staff are very friendly, helpful, and caring towards residents and family members, and nothing is too much trouble. Our Mother is always clean and her room is bright and tidy. The staff keep us informed. Overall the staff are very caring and the care home is very warm and welcoming. We are very happy with the quality of care our Mother receives.
16 April 2024
All staff are wonderful, I couldn't be happier with the care my wife receives.
16 April 2024
The staff are extremely caring and do everything possible to keep my wife happy. It is reassuring to find that she likes being there and remains positive about the home.
21 March 2024
I couldn’t be happier with the care that Mum has received at Walmer Care Centre. She settled straight in, better than we could ever have imagined and is very content there. Mum always looks happy and relaxed, she particularly loves the sea views, watching the changing weather, the sunsets and sunrises. There’s a great variety of weekly activities that Mum enjoys. Everyone is treated as individuals with their own likes, dislikes and preferences. The staff are all so kind, friendly and helpful. I have to mention the special care that is taken to celebrate events like Christmas, birthdays, anniversaries and Mother’s Day. Our Mother’s Day tea today was wonderful! We are very pleased that Mum is settled in such a lovely environment which suits her so well. This gives us peace of mind knowing that she is safe and happy in your care.
13 March 2024
I have nothing but praise for the team at Walmer Care Centre. Since Mum moved in there in October, the care and kindness shown to her has been second to none. I have been surprised by how quickly Mum has settled in, and I attribute this to the active engagement of the staff to make each day a fun one. I am able to visit whenever I like and also bring in my dog (who thoroughly enjoys the attention and food he gets from the other residents!) and importantly I am kept fully informed of all changes and incidents affecting my Mum. I feel comfortable asking questions and any concerns are quickly resolved. A great team!
12 March 2024
So pleased with the care that my dad has at Walmer Care Centre. The staff are caring and attentive. I have peace of mind knowing that he is safe and well looked after. I am able to visit when I like and am made to feel very welcome.