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29-31 Roxburgh Road, Westgate-on-Sea, CT8 8RX
View Full Details of Roxburgh HouseLatest Reviews for Roxburgh House
22 April 2022
What an amazing improvement this home has gone through. It’s now a well run and happy place for the residents. I would definitely recommend it to anyone that is looking at this home. The quality of the food has improved so much as has the decor. Keep up the good work.
05 January 2022
The differences that I have experienced this year, are many, many, and varied. Firstly all but two of the staff and management were removed or resigned. Then because of inadequate CQC reports, a whole group of things were improved upon - the quality of meals, choices of meals, activities. House redecorated with freshly painted bedroom walls too, residents requests - new flooring throughout, refurbished dining room. But the biggest improvement will be the back garden, which is hoped to open next spring, with its access ramp. Better than that I feel, is the way we are seen as one big happy family staff and residents.
13 December 2021
I think Roxburgh House in Westgate is amazing, they take really good care of my brother. My brother is comfortable and very happy where he is and I can rest assured that he is receiving the best care from all the staff who are always friendly and polite, I love the way they encourage his independence yet make sure he is safe and well, couldn't really ask for a better home.
10 September 2021
My cousin is a long term resident at Roxburgh House and the care and compassion she receives from the staff are outstanding. The Manager and Deputy Manager are doing a first-class job at ensuring the residents are safe, well kept and happy. They are always professional and fully aware of their resident's needs. They go above and beyond to consult with me regularly to ensure the family are fully informed about my cousin’s health and well-being. The Covid pandemic has been a very difficult time for everyone but I am confident the staff have followed Covid safe practice to keep the residents as safe as possible. I video call with my cousin weekly and can see she is so happy and content there and she speaks fondly of the Manager and Deputy Manager. I totally recommend Roxburgh House to anyone considering residential care for a loved one.
10 September 2021
I cannot recommend Roxburgh House enough. The current manager and deputy manager are absolutely fantastic. My cousin has the most thorough care plan which identifies all her health needs and up to date action plan for this. I am kept updated by staff on what my cousin is doing/ how she is on a regular basis. My cousin has communication difficulties but staff work hard to ensure these additional needs are met. I am very grateful for all the hard work staff at Roxburgh House do.
Latest Reviews for Roxburgh House
22 April 2022
What an amazing improvement this home has gone through. It’s now a well run and happy place for the residents. I would definitely recommend it to anyone that is looking at this home. The quality of the food has improved so much as has the decor. Keep up the good work.
05 January 2022
The differences that I have experienced this year, are many, many, and varied. Firstly all but two of the staff and management were removed or resigned. Then because of inadequate CQC reports, a whole group of things were improved upon - the quality of meals, choices of meals, activities. House redecorated with freshly painted bedroom walls too, residents requests - new flooring throughout, refurbished dining room. But the biggest improvement will be the back garden, which is hoped to open next spring, with its access ramp. Better than that I feel, is the way we are seen as one big happy family staff and residents.
13 December 2021
I think Roxburgh House in Westgate is amazing, they take really good care of my brother. My brother is comfortable and very happy where he is and I can rest assured that he is receiving the best care from all the staff who are always friendly and polite, I love the way they encourage his independence yet make sure he is safe and well, couldn't really ask for a better home.
10 September 2021
My cousin is a long term resident at Roxburgh House and the care and compassion she receives from the staff are outstanding. The Manager and Deputy Manager are doing a first-class job at ensuring the residents are safe, well kept and happy. They are always professional and fully aware of their resident's needs. They go above and beyond to consult with me regularly to ensure the family are fully informed about my cousin’s health and well-being. The Covid pandemic has been a very difficult time for everyone but I am confident the staff have followed Covid safe practice to keep the residents as safe as possible. I video call with my cousin weekly and can see she is so happy and content there and she speaks fondly of the Manager and Deputy Manager. I totally recommend Roxburgh House to anyone considering residential care for a loved one.
10 September 2021
I cannot recommend Roxburgh House enough. The current manager and deputy manager are absolutely fantastic. My cousin has the most thorough care plan which identifies all her health needs and up to date action plan for this. I am kept updated by staff on what my cousin is doing/ how she is on a regular basis. My cousin has communication difficulties but staff work hard to ensure these additional needs are met. I am very grateful for all the hard work staff at Roxburgh House do.