Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Bistre Nursing Home

stars
stars 26 March 2025
My mum was a resident at Bistre Nursing Home until she passed away recently. The care she received was wonderful and as a family this gave us such peace of mind. All staff are welcoming, friendly and compassionate, nothing was ever too much trouble. Thank you Bistre Nursing Home
Review from K E (Daughter of Resident/Service User)
stars
stars 03 May 2024
Bistre Nursing Home is such a welcoming place. It’s like a home from home. The carers, nurses and everyone who works there are so friendly and helpful. If there’s a problem they will go out of their way to try and solve it. My mum is very happy here.
Review from Lesley M (Daughter of Resident/Service User)
stars
stars 02 May 2024
All the care staff are marvellous with my mum - the nursing staff and caregiving are fantastic, everyone knows Mum well, even the cleaners and kitchen staff interact with her which is great to see. I am kept updated on Mum's health and well-being if I am unable to visit.
Review from Tracey J (Daughter of Resident/Service User)
stars
stars 02 May 2024
When coming to meet my aunt, I can honestly say I leave with 100% peace of mind that they are very well looked after. The staff and in particular, care home manager are all compassionate, caring, friendly and are always on hand, nothing is ever a bother. Thank you Bistre Nursing Home, you're all amazing!
Review from P H (Niece of Resident/Service User)
stars
stars 02 May 2024
Perfect experience - couldn’t be happier with how much support my aunt has received. We were very nervous about her going into the home, as we have always tried to care for her the best we can at home, but the staff have made not only her feel comfortable and supported - but us too. We appreciate everything the home has done for us, more than recommend to anyone looking for the best place for their loved one.
Review from N H (Niece of Resident/Service User)
stars
stars 02 May 2024
As a granddaughter, seeing my nana in the care home so happy and comfortable means the world. Everything is so personable and she is looked after with so much care. The staff there ensure she is happy every day, from her meals through to activities. I couldn’t ask for better care! Thank you Bistre Nursing Home.
Review from Jennifer C (Granddaughter of Resident/Service User)
stars
stars 30 December 2022
If you are looking for the best care for your loved one, then you will find it here. The staff work tirelessly to ensure the residents are well cared for. Mum spent the last eighteen months of her life here, the staff were wonderful with her. We had no worries about her welfare and comfort.
Review from P P (Daughter of Resident/Service User)