Submit a Review for Downshaw Lodge Care Home
Downshaw Road, Ashton-under-Lyne, OL7 9QL
View Full Details of Downshaw Lodge Care HomeLatest Reviews for Downshaw Lodge Care Home
13 March 2025
My brother is a resident at this care home. They always update me on his welfare. They always keep me updated of his needs and come across very empathetic.
03 March 2025
I would like to say a huge thank you to all the wonderful staff for the care, compassion and genuine kindness offered to my late father and myself when I visited. He spent his final 3 years at Downshaw Lodge with end stage Alzheimer's. He was always happy and settled and any behavioral issues were managed competently and gently. My only suggestion would be that the decor could benefit and update. However if this work meant that the level and quality of staff would be compromised I would always choose staff over decor. Thank you from the bottom of my heart.
11 July 2024
In my experience, Downshaw Lodge is the very pinnacle of excellence. My husband, who was 83 last week, has been a resident, at this care home since February 2024, and, unfortunately, suffers with vascular dementia. I have cared for him at home, until my own health began to suffer, and, reluctantly, had to find an alternative. This proved extremely difficult and took some five months. He is very well cared for, always clean and smart, and has regular haircuts, and chiropody. The staff are brilliant, nothing is too much trouble, and, last week they had a lovely birthday party for him. I know how worrying the situation can be when a loved one needs special care, but, now thanks to the kind, caring staff at Downshaw Lodge, I can rest easy. Thank you so much.
07 September 2022
I or family members go to visit every day and always find it a pleasant, friendly and caring place to be, from all the staff (catering to managers) as I walk through the home observing my surroundings. Plenty of food and drinks around for the residents. The quality of food is usually good and sometimes can fluctuate a little.
26 May 2022
My father has been at Downshaw Lodge since October 2020, I feel that he was in the best place and even when he deteriorated rapidly these last six months, he was looked after most efficiently. The family do appreciate the dedication that the staff showed in such a stressful time. Thank you all.
04 April 2022
My dad moved to Downshaw Lodge almost 12 months ago. He has advanced vascular dementia and Alzheimer's. Prior to his move, he had become increasingly angry and frustrated, both traits which were very much out of character. From the initial enquiry, we were treated with kindness, honesty and consideration. The manager was very open about what care Dad would receive and what we could do which may help his transition, including some notes about his life and his family and pictures for his room. Dad adjusted instantly and returned to the gentle, calm man we all know and love. Throughout Dad's stay, he has been shown an amazing level of love and care from the team at Downshaw, and this care and consideration is extended to the family as we wrestle with Dad's deteriorating condition and all this means. I cannot properly express our gratitude to the manager and her wonderful team for all they do and wholeheartedly recommend Downshaw Lodge to others. We feel very lucky to have found them.
28 July 2021
My brother has been a resident at Downshaw for just over 3 years. He is very well cared for and treated with respect and dignity by the well lead team. Manager and team of carers both excellent. No concerns at all.
28 July 2021
His care is excellent. Clean-shaven, shower every day even hair cuts, no smells like his previous home.
09 July 2021
My dad had been a resident at Downshaw Lodge for about 3 years at the time of writing this review. I cannot praise the staff here highly enough, with the job they do, dealing with residents suffering from severe dementia and the challenges that this presents. I have never had any cause for concern about the treatment, surroundings and food offered and couldn't have chosen anywhere better for his care. I recommend Downshaw Lodge to anyone who is considering residential care for their parents.
15 June 2021
Great staff and wonderful care for my dad.
07 June 2021
Overall the care home is not bad. Staff are good and I feel my dad is looked after but have been a few occasions where we have had to speak up about his personal hygiene, also food going missing from his room. It has been over a year since we saw my dad due to Covid and now have started to go see him again. Maybe my views will change again.
07 June 2021
All staff are very accomodating to my father who is not always the easiest to deal with. The manager's doors are always open if we have any questions, and I would just like to say a big well done in the way the home has dealt with the Coronavirus pandemic.
07 June 2021
Everyone is very caring, you all work very hard and take excellent care. The way you protected loved ones over the past year has been incredible. Thank you so much.
24 May 2021
My brother has been a resident at Downshaw Lodge for three years. I believe he has had the best care possible and although the last year has been testing for everyone, the staff have been excellent in the care and helpfulness to both him and his family. We can't appreciate enough the way he has been looked after.
24 May 2021
My dad seems happy and settled. Staff are helpful and polite.
04 May 2021
Have found overall experience to be excellent. Management are approachable anytime, have always found them to be caring and they do act on any concerns. Staff are polite and know how to handle residents with dignity and respect. We have always been informed of any changes to behaviour or health concerns. We as a family are confident that our father is receiving the best care we can hope for.
04 May 2021
Only been on three visits, but the care seems very clean, and the staff are very helpful.
04 May 2021
Always very welcoming when I visit. Staff are all very pleasant, any questions I have are answered and settled. Always clean inside. My husband is well looked after. No complaints.
06 April 2021
The management and staff at Downshaw lodge are incredibly caring. I know it's their job but they are amazing and go above and beyond all the time. They always make time to talk through how my husband is doing and nothing is ever too much trouble when I ring. Myself and my husband's family are so satisfied with the care and attention he gets. We couldn't ask for more. During this pandemic management and staff have done a fantastic job of keeping residents as safe and well as they possibly could. The management and staff kept me in the loop at all times during these unprecedented times and we were all grateful for that as it couldn't have been easy for them under the pressure they must have felt. Excellent care home with excellent staff.
25 February 2021
An excellently managed care home, well run and genuine care is provided for service users. My Dad has been resident in 5 care homes in the last 7 years... each time after initial promising starts, problems became apparent usually following the same pattern. Trust would be lost between my Father and the care team to such an extent he would refuse all care and become problematic. At first, I thought it was my Dad's condition that was causing the issues... But I soon realized the issues were due to my Dad's condition not being treated properly. All I can honestly say is that from the first time I visited the care home, I have not been disappointed. The initial reception is clean and always smells nice... A big clue to how clean it is throughout. The staff are very welcoming and thorough in what they do... and they all seem to have a genuine concern for the residents. The Nursing staff are excellent. But a special mention to the manager. Excellent work!
Latest Reviews for Downshaw Lodge Care Home
13 March 2025
My brother is a resident at this care home. They always update me on his welfare. They always keep me updated of his needs and come across very empathetic.
03 March 2025
I would like to say a huge thank you to all the wonderful staff for the care, compassion and genuine kindness offered to my late father and myself when I visited. He spent his final 3 years at Downshaw Lodge with end stage Alzheimer's. He was always happy and settled and any behavioral issues were managed competently and gently. My only suggestion would be that the decor could benefit and update. However if this work meant that the level and quality of staff would be compromised I would always choose staff over decor. Thank you from the bottom of my heart.
11 July 2024
In my experience, Downshaw Lodge is the very pinnacle of excellence. My husband, who was 83 last week, has been a resident, at this care home since February 2024, and, unfortunately, suffers with vascular dementia. I have cared for him at home, until my own health began to suffer, and, reluctantly, had to find an alternative. This proved extremely difficult and took some five months. He is very well cared for, always clean and smart, and has regular haircuts, and chiropody. The staff are brilliant, nothing is too much trouble, and, last week they had a lovely birthday party for him. I know how worrying the situation can be when a loved one needs special care, but, now thanks to the kind, caring staff at Downshaw Lodge, I can rest easy. Thank you so much.
07 September 2022
I or family members go to visit every day and always find it a pleasant, friendly and caring place to be, from all the staff (catering to managers) as I walk through the home observing my surroundings. Plenty of food and drinks around for the residents. The quality of food is usually good and sometimes can fluctuate a little.
26 May 2022
My father has been at Downshaw Lodge since October 2020, I feel that he was in the best place and even when he deteriorated rapidly these last six months, he was looked after most efficiently. The family do appreciate the dedication that the staff showed in such a stressful time. Thank you all.
04 April 2022
My dad moved to Downshaw Lodge almost 12 months ago. He has advanced vascular dementia and Alzheimer's. Prior to his move, he had become increasingly angry and frustrated, both traits which were very much out of character. From the initial enquiry, we were treated with kindness, honesty and consideration. The manager was very open about what care Dad would receive and what we could do which may help his transition, including some notes about his life and his family and pictures for his room. Dad adjusted instantly and returned to the gentle, calm man we all know and love. Throughout Dad's stay, he has been shown an amazing level of love and care from the team at Downshaw, and this care and consideration is extended to the family as we wrestle with Dad's deteriorating condition and all this means. I cannot properly express our gratitude to the manager and her wonderful team for all they do and wholeheartedly recommend Downshaw Lodge to others. We feel very lucky to have found them.
28 July 2021
My brother has been a resident at Downshaw for just over 3 years. He is very well cared for and treated with respect and dignity by the well lead team. Manager and team of carers both excellent. No concerns at all.
28 July 2021
His care is excellent. Clean-shaven, shower every day even hair cuts, no smells like his previous home.
09 July 2021
My dad had been a resident at Downshaw Lodge for about 3 years at the time of writing this review. I cannot praise the staff here highly enough, with the job they do, dealing with residents suffering from severe dementia and the challenges that this presents. I have never had any cause for concern about the treatment, surroundings and food offered and couldn't have chosen anywhere better for his care. I recommend Downshaw Lodge to anyone who is considering residential care for their parents.
15 June 2021
Great staff and wonderful care for my dad.
07 June 2021
Overall the care home is not bad. Staff are good and I feel my dad is looked after but have been a few occasions where we have had to speak up about his personal hygiene, also food going missing from his room. It has been over a year since we saw my dad due to Covid and now have started to go see him again. Maybe my views will change again.
07 June 2021
All staff are very accomodating to my father who is not always the easiest to deal with. The manager's doors are always open if we have any questions, and I would just like to say a big well done in the way the home has dealt with the Coronavirus pandemic.
07 June 2021
Everyone is very caring, you all work very hard and take excellent care. The way you protected loved ones over the past year has been incredible. Thank you so much.
24 May 2021
My brother has been a resident at Downshaw Lodge for three years. I believe he has had the best care possible and although the last year has been testing for everyone, the staff have been excellent in the care and helpfulness to both him and his family. We can't appreciate enough the way he has been looked after.
24 May 2021
My dad seems happy and settled. Staff are helpful and polite.
04 May 2021
Have found overall experience to be excellent. Management are approachable anytime, have always found them to be caring and they do act on any concerns. Staff are polite and know how to handle residents with dignity and respect. We have always been informed of any changes to behaviour or health concerns. We as a family are confident that our father is receiving the best care we can hope for.
04 May 2021
Only been on three visits, but the care seems very clean, and the staff are very helpful.
04 May 2021
Always very welcoming when I visit. Staff are all very pleasant, any questions I have are answered and settled. Always clean inside. My husband is well looked after. No complaints.
06 April 2021
The management and staff at Downshaw lodge are incredibly caring. I know it's their job but they are amazing and go above and beyond all the time. They always make time to talk through how my husband is doing and nothing is ever too much trouble when I ring. Myself and my husband's family are so satisfied with the care and attention he gets. We couldn't ask for more. During this pandemic management and staff have done a fantastic job of keeping residents as safe and well as they possibly could. The management and staff kept me in the loop at all times during these unprecedented times and we were all grateful for that as it couldn't have been easy for them under the pressure they must have felt. Excellent care home with excellent staff.
25 February 2021
An excellently managed care home, well run and genuine care is provided for service users. My Dad has been resident in 5 care homes in the last 7 years... each time after initial promising starts, problems became apparent usually following the same pattern. Trust would be lost between my Father and the care team to such an extent he would refuse all care and become problematic. At first, I thought it was my Dad's condition that was causing the issues... But I soon realized the issues were due to my Dad's condition not being treated properly. All I can honestly say is that from the first time I visited the care home, I have not been disappointed. The initial reception is clean and always smells nice... A big clue to how clean it is throughout. The staff are very welcoming and thorough in what they do... and they all seem to have a genuine concern for the residents. The Nursing staff are excellent. But a special mention to the manager. Excellent work!