Submit a Review for Barchester Vecta House Care Home
24 Atkinson Drive, Newport, PO30 2LJ
View Full Details of Barchester Vecta House Care HomeLatest Reviews for Barchester Vecta House Care Home
16 December 2024
My wife is treated with dignity and respect. All the staff are very friendly and helpful and nothing is too much trouble for them. My wife gets much pleasure from going out into the lovely garden when the weather is suitable. The garden is very beautiful with lovely flowers, it's always well kept up.
26 September 2024
Mum was cared for in a dignified and professional way with nothing being too much trouble. Everyone put themselves out for Mum and us as a family.
23 September 2024
I cannot rate this care home highly enough. My nan wasn't at the care home long before she passed away as she was very poorly. The care, compassion and kindness shown to her was incredible, as family we felt like she was in the best place. The staff became friends to us also and we felt like they really cared about us as well as nan. Nan was well looked after and her individual needs were met and they really cared for her as a person. I would recommend Barchester Vecta House Care Home and all the lovely staff to anyone looking for a care home for their relative. My review doesn't include the activities as nan was bed ridden when she was at the home.
15 August 2024
My mum was lucky to have spent her last four months at Barchester Vecta House Care Home having suffered from rapid-onset Alzheimer's in February 2024. This thank you was in the eulogy at my mum's funeral and wanted to share it with you all: Vecta House, you are a truly wonderful team and my family would like to thank you all from the bottom of their hearts for the care, kindness, love and affection that you showed my mum, which never wavered right up until her last moments.
24 April 2024
Wonderful staff at the home. I love when staff put videos of my uncle on social media when he's doing some activities, it's really nice as we don't live near my uncle at the home.
18 March 2024
I am so happy that my mother is in the care of Vecta House. All staff treat my mother as if she were a member of their family, than just another resident.
23 February 2024
Very good.
23 February 2024
I can honestly say this home is beyond wonderful! The staff are truly amazing - not only do they do their jobs brilliantly but they actively look to anticipate the residents' needs. If there is a "fall" or problem, they inform you immediately which is very comforting. I know, without a shadow of a doubt, that my mother is well cared for 24 hours a day.
31 January 2024
I have never been in a care home before, I was very apprehensive and worried. The welcoming and attentive and so, so caring staff soon put my mind at rest and my experience was wonderful.
31 January 2024
Very caring staff and helpful.
25 January 2024
I am completely convinced that every person who works here has to sit a ‘loveliness’ exam as part of the recruitment process! From the manager to the chefs to the nurses to the reception staff - everybody here is just so caring and welcoming. I desperately wish my mum didn’t have dementia, but she does and that being the case, I don’t believe she could get better care. It’s not the building - the bedrooms, lounges or dining rooms that make this place - even though they’re very nice; it’s the ethos and genuine care shown by everyone working there that makes this such an amazing place. I live in Scotland and am much comforted by knowing my lovely mum is receiving such wonderful care. Thank you all so much.
30 November 2023
The staff are all so caring. Everybody has made Mum feel welcome and at home. Nothing is too much trouble and if Mum asks for anything, the staff will always accommodate her straight away. The food is excellent and a wide selection of choices. Coffee and cake are readily available. Entertainment is excellent, Mum is very happy here, this makes the process easier to cope with for the family.
22 November 2023
Wonderful staff, kind, polite and caring. The food is excellent, with a large, varied choice. Plenty of activities daily to participate in if you want to. I felt happy in leaving Mum, knowing she would be looked after and cared for in a safe environment. Cannot recommend this home enough - simply excellent!
21 November 2023
My mum is a new resident. The staff are wonderful, kind, caring, personable and everybody smiles pleasantly! The home is bright, airy and comfortable. The food looks delicious and my mum (not a big eater) enjoyed a three-course lunch while I was there. Thank you Barchester Vecta House Care Home.
20 November 2023
The staff appear to be very friendly and have made my mother very welcome. Every time we have visited her, she is very happy with all levels of service, including the food and staff. The facilities are very clean and I would recommend Barchester Vecta House Care Home for anyone suffering with dementia.
03 November 2023
My husband was well looked after. He was treated with dignity and respect. At the end of his life all was done to keep him comfortable and we as a family were looked after and comforted.
16 October 2023
My husband is so comfortable and settled since being in the care home. The staff are so caring and friendly, and I am always kept informed regarding any "small" issues which may arise. I am so impressed with the whole set-up of the home that if I found myself in need of care, this would be the ideal place that I would wish for.
03 October 2023
As a family, we are very very happy with the care and attention that our father is receiving. The staff are always welcoming. They allowed us to give him a piece of garden outside his bedroom window which we planted up with colourful flowers. Everyone who used the garden could enjoy the flowers. We like the hospitality where we can make tea/coffee and share it with Dad in the reception. No complaints.
27 September 2023
Very impressed with all the staff we have met. My aunt is very well looked after and I have total faith in the care she is receiving. Each visit we have been treated as friends, not just clients.
27 September 2023
I have been coming to visit Dad twice a week and I could not be made more welcome. Dad is happy here which makes us happy. Everyone at Vector House is so kind to us and Dad. We are so happy that Dad has a home here.
Latest Reviews for Barchester Vecta House Care Home
16 December 2024
My wife is treated with dignity and respect. All the staff are very friendly and helpful and nothing is too much trouble for them. My wife gets much pleasure from going out into the lovely garden when the weather is suitable. The garden is very beautiful with lovely flowers, it's always well kept up.
26 September 2024
Mum was cared for in a dignified and professional way with nothing being too much trouble. Everyone put themselves out for Mum and us as a family.
23 September 2024
I cannot rate this care home highly enough. My nan wasn't at the care home long before she passed away as she was very poorly. The care, compassion and kindness shown to her was incredible, as family we felt like she was in the best place. The staff became friends to us also and we felt like they really cared about us as well as nan. Nan was well looked after and her individual needs were met and they really cared for her as a person. I would recommend Barchester Vecta House Care Home and all the lovely staff to anyone looking for a care home for their relative. My review doesn't include the activities as nan was bed ridden when she was at the home.
15 August 2024
My mum was lucky to have spent her last four months at Barchester Vecta House Care Home having suffered from rapid-onset Alzheimer's in February 2024. This thank you was in the eulogy at my mum's funeral and wanted to share it with you all: Vecta House, you are a truly wonderful team and my family would like to thank you all from the bottom of their hearts for the care, kindness, love and affection that you showed my mum, which never wavered right up until her last moments.
24 April 2024
Wonderful staff at the home. I love when staff put videos of my uncle on social media when he's doing some activities, it's really nice as we don't live near my uncle at the home.
18 March 2024
I am so happy that my mother is in the care of Vecta House. All staff treat my mother as if she were a member of their family, than just another resident.
23 February 2024
Very good.
23 February 2024
I can honestly say this home is beyond wonderful! The staff are truly amazing - not only do they do their jobs brilliantly but they actively look to anticipate the residents' needs. If there is a "fall" or problem, they inform you immediately which is very comforting. I know, without a shadow of a doubt, that my mother is well cared for 24 hours a day.
31 January 2024
I have never been in a care home before, I was very apprehensive and worried. The welcoming and attentive and so, so caring staff soon put my mind at rest and my experience was wonderful.
31 January 2024
Very caring staff and helpful.
25 January 2024
I am completely convinced that every person who works here has to sit a ‘loveliness’ exam as part of the recruitment process! From the manager to the chefs to the nurses to the reception staff - everybody here is just so caring and welcoming. I desperately wish my mum didn’t have dementia, but she does and that being the case, I don’t believe she could get better care. It’s not the building - the bedrooms, lounges or dining rooms that make this place - even though they’re very nice; it’s the ethos and genuine care shown by everyone working there that makes this such an amazing place. I live in Scotland and am much comforted by knowing my lovely mum is receiving such wonderful care. Thank you all so much.
30 November 2023
The staff are all so caring. Everybody has made Mum feel welcome and at home. Nothing is too much trouble and if Mum asks for anything, the staff will always accommodate her straight away. The food is excellent and a wide selection of choices. Coffee and cake are readily available. Entertainment is excellent, Mum is very happy here, this makes the process easier to cope with for the family.
22 November 2023
Wonderful staff, kind, polite and caring. The food is excellent, with a large, varied choice. Plenty of activities daily to participate in if you want to. I felt happy in leaving Mum, knowing she would be looked after and cared for in a safe environment. Cannot recommend this home enough - simply excellent!
21 November 2023
My mum is a new resident. The staff are wonderful, kind, caring, personable and everybody smiles pleasantly! The home is bright, airy and comfortable. The food looks delicious and my mum (not a big eater) enjoyed a three-course lunch while I was there. Thank you Barchester Vecta House Care Home.
20 November 2023
The staff appear to be very friendly and have made my mother very welcome. Every time we have visited her, she is very happy with all levels of service, including the food and staff. The facilities are very clean and I would recommend Barchester Vecta House Care Home for anyone suffering with dementia.
03 November 2023
My husband was well looked after. He was treated with dignity and respect. At the end of his life all was done to keep him comfortable and we as a family were looked after and comforted.
16 October 2023
My husband is so comfortable and settled since being in the care home. The staff are so caring and friendly, and I am always kept informed regarding any "small" issues which may arise. I am so impressed with the whole set-up of the home that if I found myself in need of care, this would be the ideal place that I would wish for.
03 October 2023
As a family, we are very very happy with the care and attention that our father is receiving. The staff are always welcoming. They allowed us to give him a piece of garden outside his bedroom window which we planted up with colourful flowers. Everyone who used the garden could enjoy the flowers. We like the hospitality where we can make tea/coffee and share it with Dad in the reception. No complaints.
27 September 2023
Very impressed with all the staff we have met. My aunt is very well looked after and I have total faith in the care she is receiving. Each visit we have been treated as friends, not just clients.
27 September 2023
I have been coming to visit Dad twice a week and I could not be made more welcome. Dad is happy here which makes us happy. Everyone at Vector House is so kind to us and Dad. We are so happy that Dad has a home here.