Submit a Review for Shangri-la
17 Milvil Road, Lee-on-the-Solent, PO13 9LU
View Full Details of Shangri-laLatest Reviews for Shangri-la
18 December 2024
All the staff seem to really care for my mum as a person. She is very happy and settled which means as a family we don't have to worry about her wellbeing. The atmosphere is very friendly and everyone treats mum with respect.
12 December 2024
My Mother has been a resident for 18 months and in my opinion she has received the best care. The staff are very attentive and do there utmost to attend to everything that my Mother requires. The food is of a high standard so in my opinion this is a very good home.
25 July 2024
I cannot speak highly enough about this care home. Mum is very well looked after and is happy here. It is a great relief to me. I thoroughly recommend this facility for your loved ones.
08 January 2024
Over the past several years three members of my family have stayed at Shangri-la. On each occasion, the care provided has been very good and appropriate for their needs. This was particularly evident during the Covid crisis when safety was paramount. I would have no hesitation in placing any further members of my family in their care.
02 October 2019
The staff are fantastic. The feeling when you first walk in is fabulous- happy and homely.
12 March 2019
As a whole, excellent. My first time in respite care and there was in-depth preparation with the managers which set my mind at rest. The care was amazing. I was treated like family and nothing was too much trouble. The food was varied and of high quality. All the staff were caring and had time for me. Any decisions were made with my agreement. Activities were lively and welcomed. The building was very well maintained. Cannot thank the staff enough. Very positive experience and attention to details excellent. I enjoyed every minute of my stay. Room and facilities excellent shows Shangri-La is run for the residents not for profit.
08 October 2018
My mother has been a resident since April 2015. The staff are great, very friendly and caring and Mum is very fond of them. It is a very homely place with varied activities going on most days. We are always made very welcome when we visit and when we leave. We know Mum is in safe hands.
03 October 2018
Pleased with the way my husband was cared for. All staff very pleasant and helpful.
26 September 2018
My Dad always looks clean and tidy and well fed and looked after. When I visit there are always friendly healthy staff on hand when needed. The carers are very supportive towards Dad and me. I feel that he is very safe at Shangri-la. The staff all take a personal interest in their changes. I am always kept up to date with Dads welfare even though I live in Nottingham. Any concerns are dealt with quickly and efficiently.
25 September 2018
Staff are very patient and responsive to contact with me. They are flexible and willing to customise the care given to my mum.
22 August 2018
All the residents are extremely well cared for. The staff go above and beyond to meet the needs of those in their care. I am completely confident that my mum is well cared for at all times.
28 March 2017
I would like to say a big thank you on behalf of myself and brother and sister for the excellent care given to our mother during her five years and a bit of residence at Shangri La. We were always treated with respect and kindness throughout her stay as she was and in her last days before she passed away the personal touches she and ourselves received were exemplary. We could not have wished for a better home for her in her twilight years. Thank you so much.
Latest Reviews for Shangri-la
18 December 2024
All the staff seem to really care for my mum as a person. She is very happy and settled which means as a family we don't have to worry about her wellbeing. The atmosphere is very friendly and everyone treats mum with respect.
12 December 2024
My Mother has been a resident for 18 months and in my opinion she has received the best care. The staff are very attentive and do there utmost to attend to everything that my Mother requires. The food is of a high standard so in my opinion this is a very good home.
25 July 2024
I cannot speak highly enough about this care home. Mum is very well looked after and is happy here. It is a great relief to me. I thoroughly recommend this facility for your loved ones.
08 January 2024
Over the past several years three members of my family have stayed at Shangri-la. On each occasion, the care provided has been very good and appropriate for their needs. This was particularly evident during the Covid crisis when safety was paramount. I would have no hesitation in placing any further members of my family in their care.
02 October 2019
The staff are fantastic. The feeling when you first walk in is fabulous- happy and homely.
12 March 2019
As a whole, excellent. My first time in respite care and there was in-depth preparation with the managers which set my mind at rest. The care was amazing. I was treated like family and nothing was too much trouble. The food was varied and of high quality. All the staff were caring and had time for me. Any decisions were made with my agreement. Activities were lively and welcomed. The building was very well maintained. Cannot thank the staff enough. Very positive experience and attention to details excellent. I enjoyed every minute of my stay. Room and facilities excellent shows Shangri-La is run for the residents not for profit.
08 October 2018
My mother has been a resident since April 2015. The staff are great, very friendly and caring and Mum is very fond of them. It is a very homely place with varied activities going on most days. We are always made very welcome when we visit and when we leave. We know Mum is in safe hands.
03 October 2018
Pleased with the way my husband was cared for. All staff very pleasant and helpful.
26 September 2018
My Dad always looks clean and tidy and well fed and looked after. When I visit there are always friendly healthy staff on hand when needed. The carers are very supportive towards Dad and me. I feel that he is very safe at Shangri-la. The staff all take a personal interest in their changes. I am always kept up to date with Dads welfare even though I live in Nottingham. Any concerns are dealt with quickly and efficiently.
25 September 2018
Staff are very patient and responsive to contact with me. They are flexible and willing to customise the care given to my mum.
22 August 2018
All the residents are extremely well cared for. The staff go above and beyond to meet the needs of those in their care. I am completely confident that my mum is well cared for at all times.
28 March 2017
I would like to say a big thank you on behalf of myself and brother and sister for the excellent care given to our mother during her five years and a bit of residence at Shangri La. We were always treated with respect and kindness throughout her stay as she was and in her last days before she passed away the personal touches she and ourselves received were exemplary. We could not have wished for a better home for her in her twilight years. Thank you so much.