Submit a Review for Cordelia House Care Home
8 Nashe Close, Hill Park, Fareham, PO15 6LT
View Full Details of Cordelia House Care HomeLatest Reviews for Cordelia House Care Home
29 September 2023
Mum is well looked after and the staff are lovely and helpful. They always keep me informed if there are any issues.
29 September 2023
My uncle has been at Cordelia House Care Home for 7 months now and has settled in well. He gets on well with the friendly staff and enjoys taking part in various activities. Thank you!
29 September 2023
Our relative is very happy, staff are friendly and responsive to needs. Good social events and craft activities.
29 September 2023
Dad has settled in very well and seems content. We are happy with the care he receives and all the staff are very kind and he is well looked after. His room is always spotless and very well made up every day which is lovely.
29 September 2023
We've really enjoyed being part of the Fete today. Nan's level of care is amazing and I feel happier now she's settled. We've really noticed the efforts of the staff and the improvements around the home. Keep up the good work.
29 September 2023
I am pleased with the continuing good care of my mother. All the staff are very kind and attentive to her and meet her needs. The home is improving with new furnishings etc. Which is pleasing. Overall we are very pleased with all the staff and management.
29 September 2023
Mum is well and the staff have all gone out of their way. Everyone is very kind and patient and the team works hard for the residents.
29 September 2023
My mother has been very well looked after. She's treated with respect, is well fed and the staff understand she is an individual. Thank you.
01 September 2023
Really helpful with any questions I have, they are always answered. The staff are always friendly, I am glad my mum came to Cordelia House for her care.
28 February 2023
All the staff are so kind, caring and professional both to me and my father. I can't express what a relief it was to get Mum into care and to now know she is safe and being well looked after; it's amazing! Mum can be difficult, but the staff instinctively know how to make things better, and she is now thriving in their care and happy environment. Thank you so much!
21 February 2023
Mum moved into the home in October 2022. She has plenty of activities and people around her to keep her busy if she so wishes. The staff are all brilliant and always greet you with a lovely smile. We are happy that mum is somewhere safe and warm and being looked after 24/7. Thank you.
20 February 2023
Cordelia House Care Home provide fantastic care and support to my grandmother. Although it is not always possible to attend family days etc. they are inclusive and engaging with families. Their activities are interactive and encouraging for varying abilities.
23 July 2021
Cannot fault and quite the opposite have absolutely no need to. Cordelia House is superb and exemplary of what genuinely caring professional care ought to be and can be like. I cannot say thank you enough, and when the pandemic lets me, I'll be bringing a lot of chocolate and flowers for the staff. Thank you!
07 July 2021
My father-in-law has been in the home for about 4 months, his physical health seems to have improved and we put that down the good diet he gets fed. The home offers a choice of meals to the residents and they do this by actually showing them the choice, not from a tick list in the morning. The staff are extremely helpful and ensure that individual residents get the care they require, in our case he is a lover of football so they make sure he sees the matches on TV. Covid has had a negative impact on the entertainment the home can offer but he has thoroughly enjoyed the events when available. To the question "How likely are you to recommend" I have replied "Don't know". This should not be taken as a negative, the care of a relative is a personal thing, needs vary so please go and talk to the home, visit if Covid rules allow and then make your mind up. I have had to talk with the finance department in Portland and I have also found them extremely friendly and helpful.
12 May 2021
The care from the staff is excellent especially during Covid19. I have had to telephone as I live 200 miles away. They always pass messages on and telephone me to let me know how he is doing. He lived alone before now he has friends and is being looked after. I cannot say how impressed I am with this care home.
27 January 2021
My mother moved in around October 2020 and from the point of meeting and greeting on the initial assessment the management and staffing team have been amazing. They are looking after my mum exceptionally well and I am very impressed with their caring, professional ways, nothing is to much trouble when you ring they also keep me informed of what is happening with my mother at all times either by telephoning or information and updates within the home has been posted to me. It has been a awful time with the pandemic but I feel very reassured that my mum is in the best home and is being cared for with respect dignity that she deserves. As a family we just want to say a hugh thank-you to everyone at Cordelia House for all you are doing we are so thankful that Mum has found her forever home.
25 January 2021
My mum entered Cordelia House during Covid 19. I have not been able to go into the home, other than via the 'pod' visits so I cannot comment on the facilities inside the house other than the one room I've seen. My review relates to my contact with staff before my mum's residency, during 'pod' visits and my subsequent telephone/email contact. Everyone has been very supportive of my mum and her individual needs and she is very well cared for. It was difficult for me to go from being 'sole carer' to handing over completely to the staff at Cordelia House but, all my questions have been answered and everyone has gone above and beyond to make this very difficult transition more bearable. I have always been made to feel very comfortable about asking questions and have always been actively encouraged to phone or email at any time if there is anything I wished to know. I would highly recommend Cordelia House. The staff are open, caring and very approachable.
06 January 2021
Wonderful, caring staff at Cordelia House. Dad seems happy and settled with all his needs well met. All residents are treated with respect and dignity by the caring and dedicated staff. I am very happy with the care Dad receives at Cordelia House and would highly recommend this home to others.
25 December 2020
My Mother has been a resident of Cordelia House in Fareham for the past six years. I had previously submitted a review of this home some years ago under the home's previous name of Farehaven Lodge. The review was not very complimentary. I must say that there has been a distinct improvement in all aspects of the home since Agincare took over the management. The decor has been considerably brightened up and the quality of the food has improved, just to mention two obvious improvements. These improvements and others that are ongoing, have been made against a background of lockdowns and all the problems associated with Covid-19. Now the 'meeting hub' is on-line, residents can now see and hear their relatives without the fear of infection. I must also praise the manager who keeps us relatives informed about events in the home and holds periodic meetings (now by MS Teams) with relatives.
18 December 2020
From the interview and first visit, the home felt so welcoming and homely - so much it brought tears to my eyes in relief, as I was unsure what to expect. The home and staff/management have not only made my mum's move so smooth and welcoming, but also helped me as I live a distance away, with keeping me updated on Mum's progress and wellbeing. I could not have asked for a better home for my mum and would highly recommend.
Latest Reviews for Cordelia House Care Home
29 September 2023
Mum is well looked after and the staff are lovely and helpful. They always keep me informed if there are any issues.
29 September 2023
My uncle has been at Cordelia House Care Home for 7 months now and has settled in well. He gets on well with the friendly staff and enjoys taking part in various activities. Thank you!
29 September 2023
Our relative is very happy, staff are friendly and responsive to needs. Good social events and craft activities.
29 September 2023
Dad has settled in very well and seems content. We are happy with the care he receives and all the staff are very kind and he is well looked after. His room is always spotless and very well made up every day which is lovely.
29 September 2023
We've really enjoyed being part of the Fete today. Nan's level of care is amazing and I feel happier now she's settled. We've really noticed the efforts of the staff and the improvements around the home. Keep up the good work.
29 September 2023
I am pleased with the continuing good care of my mother. All the staff are very kind and attentive to her and meet her needs. The home is improving with new furnishings etc. Which is pleasing. Overall we are very pleased with all the staff and management.
29 September 2023
Mum is well and the staff have all gone out of their way. Everyone is very kind and patient and the team works hard for the residents.
29 September 2023
My mother has been very well looked after. She's treated with respect, is well fed and the staff understand she is an individual. Thank you.
01 September 2023
Really helpful with any questions I have, they are always answered. The staff are always friendly, I am glad my mum came to Cordelia House for her care.
28 February 2023
All the staff are so kind, caring and professional both to me and my father. I can't express what a relief it was to get Mum into care and to now know she is safe and being well looked after; it's amazing! Mum can be difficult, but the staff instinctively know how to make things better, and she is now thriving in their care and happy environment. Thank you so much!
21 February 2023
Mum moved into the home in October 2022. She has plenty of activities and people around her to keep her busy if she so wishes. The staff are all brilliant and always greet you with a lovely smile. We are happy that mum is somewhere safe and warm and being looked after 24/7. Thank you.
20 February 2023
Cordelia House Care Home provide fantastic care and support to my grandmother. Although it is not always possible to attend family days etc. they are inclusive and engaging with families. Their activities are interactive and encouraging for varying abilities.
23 July 2021
Cannot fault and quite the opposite have absolutely no need to. Cordelia House is superb and exemplary of what genuinely caring professional care ought to be and can be like. I cannot say thank you enough, and when the pandemic lets me, I'll be bringing a lot of chocolate and flowers for the staff. Thank you!
07 July 2021
My father-in-law has been in the home for about 4 months, his physical health seems to have improved and we put that down the good diet he gets fed. The home offers a choice of meals to the residents and they do this by actually showing them the choice, not from a tick list in the morning. The staff are extremely helpful and ensure that individual residents get the care they require, in our case he is a lover of football so they make sure he sees the matches on TV. Covid has had a negative impact on the entertainment the home can offer but he has thoroughly enjoyed the events when available. To the question "How likely are you to recommend" I have replied "Don't know". This should not be taken as a negative, the care of a relative is a personal thing, needs vary so please go and talk to the home, visit if Covid rules allow and then make your mind up. I have had to talk with the finance department in Portland and I have also found them extremely friendly and helpful.
12 May 2021
The care from the staff is excellent especially during Covid19. I have had to telephone as I live 200 miles away. They always pass messages on and telephone me to let me know how he is doing. He lived alone before now he has friends and is being looked after. I cannot say how impressed I am with this care home.
27 January 2021
My mother moved in around October 2020 and from the point of meeting and greeting on the initial assessment the management and staffing team have been amazing. They are looking after my mum exceptionally well and I am very impressed with their caring, professional ways, nothing is to much trouble when you ring they also keep me informed of what is happening with my mother at all times either by telephoning or information and updates within the home has been posted to me. It has been a awful time with the pandemic but I feel very reassured that my mum is in the best home and is being cared for with respect dignity that she deserves. As a family we just want to say a hugh thank-you to everyone at Cordelia House for all you are doing we are so thankful that Mum has found her forever home.
25 January 2021
My mum entered Cordelia House during Covid 19. I have not been able to go into the home, other than via the 'pod' visits so I cannot comment on the facilities inside the house other than the one room I've seen. My review relates to my contact with staff before my mum's residency, during 'pod' visits and my subsequent telephone/email contact. Everyone has been very supportive of my mum and her individual needs and she is very well cared for. It was difficult for me to go from being 'sole carer' to handing over completely to the staff at Cordelia House but, all my questions have been answered and everyone has gone above and beyond to make this very difficult transition more bearable. I have always been made to feel very comfortable about asking questions and have always been actively encouraged to phone or email at any time if there is anything I wished to know. I would highly recommend Cordelia House. The staff are open, caring and very approachable.
06 January 2021
Wonderful, caring staff at Cordelia House. Dad seems happy and settled with all his needs well met. All residents are treated with respect and dignity by the caring and dedicated staff. I am very happy with the care Dad receives at Cordelia House and would highly recommend this home to others.
25 December 2020
My Mother has been a resident of Cordelia House in Fareham for the past six years. I had previously submitted a review of this home some years ago under the home's previous name of Farehaven Lodge. The review was not very complimentary. I must say that there has been a distinct improvement in all aspects of the home since Agincare took over the management. The decor has been considerably brightened up and the quality of the food has improved, just to mention two obvious improvements. These improvements and others that are ongoing, have been made against a background of lockdowns and all the problems associated with Covid-19. Now the 'meeting hub' is on-line, residents can now see and hear their relatives without the fear of infection. I must also praise the manager who keeps us relatives informed about events in the home and holds periodic meetings (now by MS Teams) with relatives.
18 December 2020
From the interview and first visit, the home felt so welcoming and homely - so much it brought tears to my eyes in relief, as I was unsure what to expect. The home and staff/management have not only made my mum's move so smooth and welcoming, but also helped me as I live a distance away, with keeping me updated on Mum's progress and wellbeing. I could not have asked for a better home for my mum and would highly recommend.