Submit a Review for Shakti Lodge
208-212 Princes Road, Dartford, DA1 3HR
View Full Details of Shakti LodgeLatest Reviews for Shakti Lodge
23 January 2025
My dad spent the last three years of his life in Shakti Lodge. For that time, it became his home and it felt like home. I think that was helped in part by the relatively small number of residents there but also by the friendly atmosphere created by the attitude of the staff and manager. He was well cared for throughout, even on his more difficult days when he didn't feel like getting up, fortunately these days were few. Most weeks I visited, he would be sitting in his familiar place out in the cheery lounge, able to see people around him. He often remarked about the good food and the kindness of the staff. As a family, we will be forever grateful to all members of staff who played such a vital part of his care. Thank you.
11 July 2024
I have a friend who is a resident of Shakti Lodge. He is not always the easiest person, in fact, at times, he has been extremely difficult. I have been very impressed with the level of patience, compassion and sensitivity the management and staff have shown. Thankfully, things are much more settled now.
12 June 2024
My mum has been a resident since October 2021. I am very pleased that a space was available. The staff are all so friendly if Mum needs something they let me know. The range of activities which they organise is amazing. These are highlighted in the newsletter emailed to families and a list is always on the notice board. Last week they held a summer party. It was lovely for myself and my daughter to go along to have a sing-along and dance with carers and families. The food and drink were plentiful, everyone felt looked after. There are regular opportunities to get involved. They care what each resident's interests are and incorporate these into events. I usually visit when they are having tea and biscuits, we are always offered tea or coffee. I can hand on heart say I know my mum is safe, well cared for and well fed. I would not want her to be anywhere else. Thank you to all of the staff.
31 January 2024
I have been a resident here since 12-6-23, and so far, I am pleased with Shakti Lodge Care Home to date.
16 January 2024
My mum has settled so well here, that Dad and I are over the moon. The care and kindness given to the residents goes beyond amazing, and the staff are always happy and make you feel very welcome when visiting. The different things they do with the residents are fantastic, and so much variety too, plenty of pictures are sent to you so you can see your loved ones enjoying themselves; it just feels like nothing is too much trouble for the staff, who put their all into everything and it shows on the residents faces that they are all happy. The food is amazing also, so much choice and variety cannot fault anything. The manager is amazing and is always there to help, advise and give support when needed. We feel so lucky that Mum has a place here. I would recommend Shakti.
04 August 2023
My mum is very settled here. The best thing about the care home is the friendly and sociable atmosphere. The staff are always happy and jolly. They arrange all sorts of events and are keen to celebrate anything, going from National Mexican day to Royal celebrations. The garden is lovely, as I often sit outside with my mum. Would definitely recommend this home.
28 February 2023
My mum has been at Shakti Lodge for four weeks now and since we first entered the staff have been so kind, so friendly and always welcoming and very attentive to all the residents. My mum loves it there. It is clean, bright and roomy. The feeling there is like you are part of one big family. They do daily activities and trips out. I am so happy my mum is there, knowing she is looked after so well by very caring and friendly staff.
28 February 2023
Mum is very well cared for. She is happy and calm always clean and tidy whenever I pop in. Shakti Lodge feels like their own home. A home from home with caring cheerful staff. From what I’ve seen all the residents are cared for with dignity and love.
12 October 2022
Shakti Lodge has been caring for my mother for just over a year now. The staff are so friendly, helpful and welcoming. Also, having a relative in a national care home provider, I really appreciate the benefits of Shakti being a smaller home where they all know each other, and I see the same staff when I go. Instils confidence Mum is being well looked after.
07 October 2022
I can only write praise in all areas. The staff are so helpful and caring; they treat all with dignity and respect. The facilities and amenities are clean and well taken care of. The management is so helpful and keeps us well-informed about all aspects of care. As I say, our experience of the care and facilities are of a high standard. I have recommended the care home to other people.
06 October 2022
We had to find a care home for my mum when she was no longer able to live on her own. The manager of this home is really helpful, and we have been so happy with our choice. The home is run really well, and it feels like you are part of one big family. All the staff have been kind and friendly. Whenever I visit, I have always felt welcomed. My mum is really happy and has settled quickly. The staff know all the residents really well, and nothing seems too much trouble for them. We have been impressed with the range of activities that are provided for the residents, including day trips out. The home is always really clean, and it also has a well-kept garden outside, which is nice to sit in on sunny days. My mum said that she feels happy and safe there. That's all I want for my mum - to be happy. I would highly recommend this care home.
05 July 2022
We cannot thank Shakti lodge enough. Our aunt recently moved in, and it is like a home away from home. The staff (more like extended family) here are absolutely fantastic. There is such positive energy as soon as you walk in. Everyone is happy, smiling, socialising and upbeat. We love how friendly and kind everyone is. Every time we visit her, she is just beaming from ear to ear, super happy, and very well-groomed - hair is clean and brushed, and her nails had been cut (along with nail varnish), and every couple of weeks, she has her hair styled. They have entertainment staff to keep them all occupied, day trips out and much more. She just enjoys her time here, and it's evident every time we see her. They take such good care of her (and all their residents), and I just honestly can't thank them enough. We were apprehensive when she moved in, but we needn't have been; the team are absolutely fantastic, and this stems from the manager down.
14 December 2021
We have only praise for the staff who deal with my mother-in-law, who is not an easy client. They are patient and kind. We feel, as a family, that she is cared for amazingly. My mother-in-law has a complicated medication system, but this has still been sorted promptly and efficiently. Staff are friendly and helpful with any questions we have.
02 December 2021
I am very impressed with the high level of care that the staff show to the residents. It is a very difficult job looking after people with dementia, but they do this extremely well.
01 October 2021
My mum has been a resident for over a year now. It has been an awful struggle for my family dealing with the separation but also the difficulties around Covid and the restrictions that soon followed. The staff tried their best to keep us connected during this time but sadly with mums sight impairment and my father's hearing impairment it proved very difficult to maintain contact. My mum seems happy and since restrictions have been lifted we have been able to spend quality time with her. If I was going to recommend anything I would ask for more communication, families can be left in the dark of their loved ones life when they move into care and it makes that separation harder as you don't know much about their day to day life anymore. I appreciate that this would be time consuming but maybe something that the activity cordinators could do if there is 1:1 time. The staff that have got to know us are always very welcoming and have kept mum safe and happy of which I am very grateful.
16 September 2021
I’m pleased with the care given to my dad by the staff at Shakti. They are very responsive to any questions I have and always have Dad’s needs in mind. They work hard to ensure Dad is safe, happy and as healthy as possible. Despite Dad’s dementia, which causes him great confusion and distress at times, the staff respond kindly and with support to reassure him. Whenever I’ve visited, the home has been clean and tidy, staff have been present and watchful of the residents. Overall, I can see my dad is happy and settled in Shakti, and I’m very grateful for all the hard work of the team.
16 September 2021
Mum has settled in really well. On arriving, we had a family wedding to attend, the staff made sure she was dressed lovely with her hair done beautifully, even added makeup and nail varnish. Whenever I arrive to pick her up on the first day out, she is always ready and waiting. When visiting, she is obviously happy as she will let us know when it's time to leave, so she can go for lunch or have something to do. I know she is happy, well cared for and well-fed. Thank you.
18 March 2021
My dad has been at Shakti Lodge for a year now, which has unfortunately coincided with the Covid-19 lockdowns, but he is very well looked after and seems very happy there. In the beginning, I was able to visit every day, but obviously, as time went on we were not allowed inside, but we were always able to phone or do a video call. There is also a visiting pod that allows us to visit safely, and with the new restrictions, a visitor is now allowed inside, which is a great welcome to both the residents and their families. The whole team are very friendly and welcoming, and you are always kept updated on any concerns they may have at any time. I feel comforted that my Dad is receiving the best possible care in a home from home setting and atmosphere.
17 February 2021
Shakti Lodge has been caring for my mother for over a year now. The staff are so friendly, helpful and welcoming. During the corona pandemic, they have organised regular FaceTime calls, so I have still been able to stay in touch and have some contact with my mum. I feel it benefits from being a smaller home where they all know each other, and I see the same staff when I go so they really know the people they are caring for.
28 January 2021
I have only once been into Shakti Lodge, Covid safety would not allow more, but my wife seems very happy, and it seems she is well looked after by the very pleasant staff. The girls had done everything possible to keep me informed of my wife’s well being. I can only guess at some of the following questions as I have not been able to look at the home personally.
Latest Reviews for Shakti Lodge
23 January 2025
My dad spent the last three years of his life in Shakti Lodge. For that time, it became his home and it felt like home. I think that was helped in part by the relatively small number of residents there but also by the friendly atmosphere created by the attitude of the staff and manager. He was well cared for throughout, even on his more difficult days when he didn't feel like getting up, fortunately these days were few. Most weeks I visited, he would be sitting in his familiar place out in the cheery lounge, able to see people around him. He often remarked about the good food and the kindness of the staff. As a family, we will be forever grateful to all members of staff who played such a vital part of his care. Thank you.
11 July 2024
I have a friend who is a resident of Shakti Lodge. He is not always the easiest person, in fact, at times, he has been extremely difficult. I have been very impressed with the level of patience, compassion and sensitivity the management and staff have shown. Thankfully, things are much more settled now.
12 June 2024
My mum has been a resident since October 2021. I am very pleased that a space was available. The staff are all so friendly if Mum needs something they let me know. The range of activities which they organise is amazing. These are highlighted in the newsletter emailed to families and a list is always on the notice board. Last week they held a summer party. It was lovely for myself and my daughter to go along to have a sing-along and dance with carers and families. The food and drink were plentiful, everyone felt looked after. There are regular opportunities to get involved. They care what each resident's interests are and incorporate these into events. I usually visit when they are having tea and biscuits, we are always offered tea or coffee. I can hand on heart say I know my mum is safe, well cared for and well fed. I would not want her to be anywhere else. Thank you to all of the staff.
31 January 2024
I have been a resident here since 12-6-23, and so far, I am pleased with Shakti Lodge Care Home to date.
16 January 2024
My mum has settled so well here, that Dad and I are over the moon. The care and kindness given to the residents goes beyond amazing, and the staff are always happy and make you feel very welcome when visiting. The different things they do with the residents are fantastic, and so much variety too, plenty of pictures are sent to you so you can see your loved ones enjoying themselves; it just feels like nothing is too much trouble for the staff, who put their all into everything and it shows on the residents faces that they are all happy. The food is amazing also, so much choice and variety cannot fault anything. The manager is amazing and is always there to help, advise and give support when needed. We feel so lucky that Mum has a place here. I would recommend Shakti.
04 August 2023
My mum is very settled here. The best thing about the care home is the friendly and sociable atmosphere. The staff are always happy and jolly. They arrange all sorts of events and are keen to celebrate anything, going from National Mexican day to Royal celebrations. The garden is lovely, as I often sit outside with my mum. Would definitely recommend this home.
28 February 2023
My mum has been at Shakti Lodge for four weeks now and since we first entered the staff have been so kind, so friendly and always welcoming and very attentive to all the residents. My mum loves it there. It is clean, bright and roomy. The feeling there is like you are part of one big family. They do daily activities and trips out. I am so happy my mum is there, knowing she is looked after so well by very caring and friendly staff.
28 February 2023
Mum is very well cared for. She is happy and calm always clean and tidy whenever I pop in. Shakti Lodge feels like their own home. A home from home with caring cheerful staff. From what I’ve seen all the residents are cared for with dignity and love.
12 October 2022
Shakti Lodge has been caring for my mother for just over a year now. The staff are so friendly, helpful and welcoming. Also, having a relative in a national care home provider, I really appreciate the benefits of Shakti being a smaller home where they all know each other, and I see the same staff when I go. Instils confidence Mum is being well looked after.
07 October 2022
I can only write praise in all areas. The staff are so helpful and caring; they treat all with dignity and respect. The facilities and amenities are clean and well taken care of. The management is so helpful and keeps us well-informed about all aspects of care. As I say, our experience of the care and facilities are of a high standard. I have recommended the care home to other people.
06 October 2022
We had to find a care home for my mum when she was no longer able to live on her own. The manager of this home is really helpful, and we have been so happy with our choice. The home is run really well, and it feels like you are part of one big family. All the staff have been kind and friendly. Whenever I visit, I have always felt welcomed. My mum is really happy and has settled quickly. The staff know all the residents really well, and nothing seems too much trouble for them. We have been impressed with the range of activities that are provided for the residents, including day trips out. The home is always really clean, and it also has a well-kept garden outside, which is nice to sit in on sunny days. My mum said that she feels happy and safe there. That's all I want for my mum - to be happy. I would highly recommend this care home.
05 July 2022
We cannot thank Shakti lodge enough. Our aunt recently moved in, and it is like a home away from home. The staff (more like extended family) here are absolutely fantastic. There is such positive energy as soon as you walk in. Everyone is happy, smiling, socialising and upbeat. We love how friendly and kind everyone is. Every time we visit her, she is just beaming from ear to ear, super happy, and very well-groomed - hair is clean and brushed, and her nails had been cut (along with nail varnish), and every couple of weeks, she has her hair styled. They have entertainment staff to keep them all occupied, day trips out and much more. She just enjoys her time here, and it's evident every time we see her. They take such good care of her (and all their residents), and I just honestly can't thank them enough. We were apprehensive when she moved in, but we needn't have been; the team are absolutely fantastic, and this stems from the manager down.
14 December 2021
We have only praise for the staff who deal with my mother-in-law, who is not an easy client. They are patient and kind. We feel, as a family, that she is cared for amazingly. My mother-in-law has a complicated medication system, but this has still been sorted promptly and efficiently. Staff are friendly and helpful with any questions we have.
02 December 2021
I am very impressed with the high level of care that the staff show to the residents. It is a very difficult job looking after people with dementia, but they do this extremely well.
01 October 2021
My mum has been a resident for over a year now. It has been an awful struggle for my family dealing with the separation but also the difficulties around Covid and the restrictions that soon followed. The staff tried their best to keep us connected during this time but sadly with mums sight impairment and my father's hearing impairment it proved very difficult to maintain contact. My mum seems happy and since restrictions have been lifted we have been able to spend quality time with her. If I was going to recommend anything I would ask for more communication, families can be left in the dark of their loved ones life when they move into care and it makes that separation harder as you don't know much about their day to day life anymore. I appreciate that this would be time consuming but maybe something that the activity cordinators could do if there is 1:1 time. The staff that have got to know us are always very welcoming and have kept mum safe and happy of which I am very grateful.
16 September 2021
I’m pleased with the care given to my dad by the staff at Shakti. They are very responsive to any questions I have and always have Dad’s needs in mind. They work hard to ensure Dad is safe, happy and as healthy as possible. Despite Dad’s dementia, which causes him great confusion and distress at times, the staff respond kindly and with support to reassure him. Whenever I’ve visited, the home has been clean and tidy, staff have been present and watchful of the residents. Overall, I can see my dad is happy and settled in Shakti, and I’m very grateful for all the hard work of the team.
16 September 2021
Mum has settled in really well. On arriving, we had a family wedding to attend, the staff made sure she was dressed lovely with her hair done beautifully, even added makeup and nail varnish. Whenever I arrive to pick her up on the first day out, she is always ready and waiting. When visiting, she is obviously happy as she will let us know when it's time to leave, so she can go for lunch or have something to do. I know she is happy, well cared for and well-fed. Thank you.
18 March 2021
My dad has been at Shakti Lodge for a year now, which has unfortunately coincided with the Covid-19 lockdowns, but he is very well looked after and seems very happy there. In the beginning, I was able to visit every day, but obviously, as time went on we were not allowed inside, but we were always able to phone or do a video call. There is also a visiting pod that allows us to visit safely, and with the new restrictions, a visitor is now allowed inside, which is a great welcome to both the residents and their families. The whole team are very friendly and welcoming, and you are always kept updated on any concerns they may have at any time. I feel comforted that my Dad is receiving the best possible care in a home from home setting and atmosphere.
17 February 2021
Shakti Lodge has been caring for my mother for over a year now. The staff are so friendly, helpful and welcoming. During the corona pandemic, they have organised regular FaceTime calls, so I have still been able to stay in touch and have some contact with my mum. I feel it benefits from being a smaller home where they all know each other, and I see the same staff when I go so they really know the people they are caring for.
28 January 2021
I have only once been into Shakti Lodge, Covid safety would not allow more, but my wife seems very happy, and it seems she is well looked after by the very pleasant staff. The girls had done everything possible to keep me informed of my wife’s well being. I can only guess at some of the following questions as I have not been able to look at the home personally.