Submit a Review for Rose Villa Care Ltd
138 Brook Lane, Sarisbury Green, Southampton, SO31 7EW
View Full Details of Rose Villa Care LtdLatest Reviews for Rose Villa Care Ltd
22 February 2023
My dad has been living at Rose Villa since October 2022 and settled well there. Our fears about him needing to go into care have been completely washed away. He is happy and content, his health has improved, and his care is superb. Rose Villa is a homely care environment and is always clean and tidy. I can't thank the staff enough for the care and attention they give my dad. It is pleasing to know that he loves the food and is always clean and well-presented. Nothing is too much trouble. Thank you, everyone, at Rose Villa.
26 September 2019
Fantastic place. The staff settled my mum in and talked to us about what was going on. There are regular residents meetings and they arrange activities for the residents. The food is very good. My mum is safe, well looked after and happy. Moving her was a worry but the staff at Rose Villa are exceptional.
19 September 2019
All the staff are very friendly and helpful to my mother. It is always clean and she is clean. Management always has time when you need a word.
28 August 2019
My mother became a resident at Rose Villa all very unexpectedly. She was made to feel very welcome. Nothing is too much trouble for the carers. She is well cared for and all her needs are met. All staff are extremely friendly. As a visitor, I am made to feel welcome. Rose Villa is very clean and always smells fresh. My mum is happy here.
13 February 2019
The care my father received from the time he moved into Rose Villa Care Home in February 2018 was outstanding. All the staff without exception are so kind, caring and thoughtful. My father had many complex needs but the staff looked after him so well and were so understanding. The communication was amazing, we were always kept informed of any changes in his well being. The home is always warm and welcoming and the staff made such a special effort to look after my mother when she visited. We cannot thank the staff enough for the loving care, kindness and compassion he and ourselves received during the last weeks of his life. We could not have wished for a more perfect place for him to pass away.
06 September 2018
I enjoy living at my care home. I feel safe and I am well looked after. I have a lovely room and I enjoy spending time in the garden. All my visitors are made to feel very welcome.
29 August 2018
My mum moved into Rose Villa in June 2018. She settled immediately and is thriving here. It is a wonderful home. The carers are amazing and truly dedicated. Nothing is too much trouble and anything mum wants or needs they get for her. She is safe, secure and well looked after. The home has a real community feel to it and is very inclusive. The owner is truly dedicated to this home and is always on hand.
28 June 2018
I have found the care home very helpful and the staff kind to the residents. My mother did an initial part-time visit to the care home which prepared her for staying full time.
18 June 2018
The care home is very comfortable and very homely. The residents are extremely well looked after by a kind team of carers. Their patience and dedication never falter. The management looks after their medical needs, renewing their prescriptions, blood tests and any referrals to outside consultants. The food is of excellent quality and available whenever a resident asks for it. They are always willing to make a hot drink and there is a constant supply of squash and water available at all times, be it day or night. I couldn't wish for a better home for my husband.
13 November 2017
Rose Villa has a homely feel and a nice atmosphere. The staff are very friendly and nothing is too much trouble. They really try to do all they can do to make residents as comfortable and happy as they can. The owner is there every day and has a chat and a laugh with all the residents. My mother looks very well since she's been in their care and has settled in very well. It's got a lovely well tended garden too.
30 August 2017
Staff looked after my mother and always made us feel welcomed. Staff showed nothing but care and love towards my mum. The cook always provided lovely meals and we were always offered drinks and meals when visiting. Mum's room was always spotless by the cleaner. Rose Villa Domiciliary Care Ltd was a lovely place for Mum to spend the last 18 months of her life. The carers are amazing, they have demanding jobs but always do it with a smile and laughter and nothing is too much trouble.
18 August 2017
It was a daunting task having had to find a care home in a hurry for both my parents to be cared for in the reasonably short term but as soon as I spoke to the manager at Rose Villa I found her to be reassuring and so helpful. The staff were very welcoming and have continued to be very caring and reassuring to us all.
09 December 2016
Outstanding care and attention, my mother is 94, suffers from dementia and has mobility difficulties. I am the only child (71) and live 150 miles away. I am always kept informed of her situation. I could not leave her in the home if I did not have complete confidence in the owner and staff. You only have to walk into immediately feel at home. They cannot do enough for my mother.
24 October 2016
I have always found the home caring and helpful. The staff are genuine and responsive to any concern. I can visit whenever I want due to their open visit policy. They have always acted quickly when my aunt has needed medical care. Moreover, they have befriended her and she likes and appreciates their care. This is a good care home.
07 October 2016
The home is a very friendly place. The staff show compassion towards the residents and communicate well with relatives. They are very aware of how dementia progresses and take pains to explain to relatives how the progression of the illness can affect a resident. Each resident is treated like one of the family.
07 October 2016
The overall standard of care is satisfactory, no problems attentive staff. Pleasant surroundings.
21 September 2016
I have complete faith in the home and staff. My mother is safe and secure and spares me any worries by residing in the home. Excellent facilities and first class nursing 24 hours a day.
15 December 2015
Staff with a professional caring attitude. Home from home! what more can I say?
03 December 2015
A friendly informal atmosphere. Staff helpful and caring. No unpleasant smells. Visitors made to feel welcome.
24 November 2015
My mother went to Rose Villa Care for 2 weeks respite care. She is 89 and suffers from vascular dementia which can result in challenging behaviour. Although in places the building is a bit tired, the care she received was exceptional. The staff were all kind, gentle, non-confrontational and clearly aware of dementia. My mother was treated with respect at all times and personal care always maintained her dignity and privacy. The staff clearly knew all residents very well and treated all as individuals. The staff were friendly, approachable and clearly happy in there.
Latest Reviews for Rose Villa Care Ltd
22 February 2023
My dad has been living at Rose Villa since October 2022 and settled well there. Our fears about him needing to go into care have been completely washed away. He is happy and content, his health has improved, and his care is superb. Rose Villa is a homely care environment and is always clean and tidy. I can't thank the staff enough for the care and attention they give my dad. It is pleasing to know that he loves the food and is always clean and well-presented. Nothing is too much trouble. Thank you, everyone, at Rose Villa.
26 September 2019
Fantastic place. The staff settled my mum in and talked to us about what was going on. There are regular residents meetings and they arrange activities for the residents. The food is very good. My mum is safe, well looked after and happy. Moving her was a worry but the staff at Rose Villa are exceptional.
19 September 2019
All the staff are very friendly and helpful to my mother. It is always clean and she is clean. Management always has time when you need a word.
28 August 2019
My mother became a resident at Rose Villa all very unexpectedly. She was made to feel very welcome. Nothing is too much trouble for the carers. She is well cared for and all her needs are met. All staff are extremely friendly. As a visitor, I am made to feel welcome. Rose Villa is very clean and always smells fresh. My mum is happy here.
13 February 2019
The care my father received from the time he moved into Rose Villa Care Home in February 2018 was outstanding. All the staff without exception are so kind, caring and thoughtful. My father had many complex needs but the staff looked after him so well and were so understanding. The communication was amazing, we were always kept informed of any changes in his well being. The home is always warm and welcoming and the staff made such a special effort to look after my mother when she visited. We cannot thank the staff enough for the loving care, kindness and compassion he and ourselves received during the last weeks of his life. We could not have wished for a more perfect place for him to pass away.
06 September 2018
I enjoy living at my care home. I feel safe and I am well looked after. I have a lovely room and I enjoy spending time in the garden. All my visitors are made to feel very welcome.
29 August 2018
My mum moved into Rose Villa in June 2018. She settled immediately and is thriving here. It is a wonderful home. The carers are amazing and truly dedicated. Nothing is too much trouble and anything mum wants or needs they get for her. She is safe, secure and well looked after. The home has a real community feel to it and is very inclusive. The owner is truly dedicated to this home and is always on hand.
28 June 2018
I have found the care home very helpful and the staff kind to the residents. My mother did an initial part-time visit to the care home which prepared her for staying full time.
18 June 2018
The care home is very comfortable and very homely. The residents are extremely well looked after by a kind team of carers. Their patience and dedication never falter. The management looks after their medical needs, renewing their prescriptions, blood tests and any referrals to outside consultants. The food is of excellent quality and available whenever a resident asks for it. They are always willing to make a hot drink and there is a constant supply of squash and water available at all times, be it day or night. I couldn't wish for a better home for my husband.
13 November 2017
Rose Villa has a homely feel and a nice atmosphere. The staff are very friendly and nothing is too much trouble. They really try to do all they can do to make residents as comfortable and happy as they can. The owner is there every day and has a chat and a laugh with all the residents. My mother looks very well since she's been in their care and has settled in very well. It's got a lovely well tended garden too.
30 August 2017
Staff looked after my mother and always made us feel welcomed. Staff showed nothing but care and love towards my mum. The cook always provided lovely meals and we were always offered drinks and meals when visiting. Mum's room was always spotless by the cleaner. Rose Villa Domiciliary Care Ltd was a lovely place for Mum to spend the last 18 months of her life. The carers are amazing, they have demanding jobs but always do it with a smile and laughter and nothing is too much trouble.
18 August 2017
It was a daunting task having had to find a care home in a hurry for both my parents to be cared for in the reasonably short term but as soon as I spoke to the manager at Rose Villa I found her to be reassuring and so helpful. The staff were very welcoming and have continued to be very caring and reassuring to us all.
09 December 2016
Outstanding care and attention, my mother is 94, suffers from dementia and has mobility difficulties. I am the only child (71) and live 150 miles away. I am always kept informed of her situation. I could not leave her in the home if I did not have complete confidence in the owner and staff. You only have to walk into immediately feel at home. They cannot do enough for my mother.
24 October 2016
I have always found the home caring and helpful. The staff are genuine and responsive to any concern. I can visit whenever I want due to their open visit policy. They have always acted quickly when my aunt has needed medical care. Moreover, they have befriended her and she likes and appreciates their care. This is a good care home.
07 October 2016
The home is a very friendly place. The staff show compassion towards the residents and communicate well with relatives. They are very aware of how dementia progresses and take pains to explain to relatives how the progression of the illness can affect a resident. Each resident is treated like one of the family.
07 October 2016
The overall standard of care is satisfactory, no problems attentive staff. Pleasant surroundings.
21 September 2016
I have complete faith in the home and staff. My mother is safe and secure and spares me any worries by residing in the home. Excellent facilities and first class nursing 24 hours a day.
15 December 2015
Staff with a professional caring attitude. Home from home! what more can I say?
03 December 2015
A friendly informal atmosphere. Staff helpful and caring. No unpleasant smells. Visitors made to feel welcome.
24 November 2015
My mother went to Rose Villa Care for 2 weeks respite care. She is 89 and suffers from vascular dementia which can result in challenging behaviour. Although in places the building is a bit tired, the care she received was exceptional. The staff were all kind, gentle, non-confrontational and clearly aware of dementia. My mother was treated with respect at all times and personal care always maintained her dignity and privacy. The staff clearly knew all residents very well and treated all as individuals. The staff were friendly, approachable and clearly happy in there.