Lady Court, East Whitburn, Bathgate, EH47 0PN
View Full Details of Redmill Care HomeSuch a pleasant and welcoming home, the staff are happy and friendly. My mum was struggling when she first arrived but due to the care and attention from management, nursing and domestic staff my mum has flourished. The difficult decision to put my mum into a nursing home has been made easier knowing she is safe, well cared for physically and mentally and more importantly fed, the food gets a 10 out of 10 from her
Very caring staff. Helpful and supportive. Someone is always on hand if there is a question. Visitors are made welcome always. Staff always smile and say hello. Staff seem to know mum well and in a short space of time after admission. Mum is comfortable and cared for 24hrs/day
My son was in hospital awaiting admission to a nursing home, I received word that an assessor from Redmill would be coming soon, I paid a visit to Redmill and was very impressed by what I saw, my son was admitted and is very happy here. His brother and I would like to thank all the kindness shown to us by all the members of your staff.
After visiting/ assessing five other care homes I quickly chose Redmill after I received a very thorough introduction with the care home. My aunt had a difficult few days settling in, but the management & staff worked very closely with her to make her feel at home and comfortable. After 6 weeks my aunt believes shes living in her own home and is in a better state of wellbeing than she has been for a long time. I am delighted with everyone here.
I know my mum is well cared for at Redmill and appreciate the help and assistance she needs to stay safe. The staff are very patient.
Since my dad came into Redmill the care he has received has been amazing. All the staff are so good with him. I am happy knowing he is getting the care he needs.
My mum has been here for about 1 week. The room was set up for her arrival. Spotlessly clean. Staff have gone over and above to help inform us of anything needed for mum. All staff are very helpful and attentive to all residents. First impressions are excellent.
In the time my Mum has been in Redmill the staff have been very helpful. I feel my mum's care has been improved i.e. always looks clean. We appreciate it has good communication from staff.
Redmill provided excellent care for Dad in the last 7 months of his life. He had Alzheimer's and other disabilities. The staff were all incredibly kind, caring, and respectful and I knew he was safe and being cared for at all times. The staff were also incredibly supportive of me. The nursing staff were experienced and kind and knew exactly when to escalate to outside medical care. I couldn't be happier with my Dad's care. Thank you.
My Mum recently became a resident here and she's settled in really well and that's due to the staff and how they made her feel included and welcome. She is really enjoying living here and that makes me feel reassured.
Redmill is a very welcoming place. The staff are very friendly and kind.
Every member of staff is extremely helpful, welcoming and super friendly. So considerate and caring to residents. My mother has settled in brilliantly and I can leave her knowing she is being very well cared for. Thanks to the superb management and all the staff.
Redmill Care Home has looked after my partner for around two years now, and if there were any health issues with her they always phoned me to let me know and what actions were taken. I have always found the staff very helpful. The staff nurses keep me informed on what medications or injections my partner is to receive, and get phone calls asking my permission for her to continue getting the covid jab. So far I have no complaints about the care and home.
I'm so pleased with the recent improvements at Redmill Care Home. The new management has made a real difference and the overall improvement in standards are remarkable. The staff are attentive, and compassionate and truly seem to care about the residents. There is a more homely atmosphere now. My mum has noticeably become more content and positive again. Her personal care has been very good over the last few months. This means a lot to our family thank you so much and also to the senior manager.
Since Mum has come into the care home she has been so settled and happy. Mum has dementia and can get confused easily. The staff are really good with all the residents especially those with dementia. It is a lovely environment and I'm glad my Mum is being cared for in a way the family no longer could
I feel sometimes there is an odour in the corridors, I feel this is very unpleasant. Hopefully with the new chef, the standard of food will be raised, as I've heard from some residents that the food is of a poor standard. From what I've seen, all staff now seem very helpful, polite and accommodating. Overall opinion 7/10.
Think the staff are really friendly, helpful and do a good job. Over the last few months noticed a big difference, including overall cleanliness. If one thing - would like my Mum in her chair more.
The staff at Redmill take good care of my dad. They know him well, his likes and his personality. The care home is very clean and comfortable and the garden is great for when we want to go for a wee walk. Staff always respond to any queries we have and take time to explain or discuss anything with us.
My mum has been a resident here since July 2023. I have noticed over the past 3 months a marked improvement due to change in management. Good to see more permanent day/night staff and not so many agency staff. Staff are extremely friendly and polite and all this combined gives me great peace of mind that my mum is being well cared for.
The care my dad receives is excellent. Staff are always warm and friendly and nothing is too much of a hassle for them. I always go home knowing my dad is in safe hands. Keep up the good work.
Such a pleasant and welcoming home, the staff are happy and friendly. My mum was struggling when she first arrived but due to the care and attention from management, nursing and domestic staff my mum has flourished. The difficult decision to put my mum into a nursing home has been made easier knowing she is safe, well cared for physically and mentally and more importantly fed, the food gets a 10 out of 10 from her
Very caring staff. Helpful and supportive. Someone is always on hand if there is a question. Visitors are made welcome always. Staff always smile and say hello. Staff seem to know mum well and in a short space of time after admission. Mum is comfortable and cared for 24hrs/day
My son was in hospital awaiting admission to a nursing home, I received word that an assessor from Redmill would be coming soon, I paid a visit to Redmill and was very impressed by what I saw, my son was admitted and is very happy here. His brother and I would like to thank all the kindness shown to us by all the members of your staff.
After visiting/ assessing five other care homes I quickly chose Redmill after I received a very thorough introduction with the care home. My aunt had a difficult few days settling in, but the management & staff worked very closely with her to make her feel at home and comfortable. After 6 weeks my aunt believes shes living in her own home and is in a better state of wellbeing than she has been for a long time. I am delighted with everyone here.
I know my mum is well cared for at Redmill and appreciate the help and assistance she needs to stay safe. The staff are very patient.
Since my dad came into Redmill the care he has received has been amazing. All the staff are so good with him. I am happy knowing he is getting the care he needs.
My mum has been here for about 1 week. The room was set up for her arrival. Spotlessly clean. Staff have gone over and above to help inform us of anything needed for mum. All staff are very helpful and attentive to all residents. First impressions are excellent.
In the time my Mum has been in Redmill the staff have been very helpful. I feel my mum's care has been improved i.e. always looks clean. We appreciate it has good communication from staff.
Redmill provided excellent care for Dad in the last 7 months of his life. He had Alzheimer's and other disabilities. The staff were all incredibly kind, caring, and respectful and I knew he was safe and being cared for at all times. The staff were also incredibly supportive of me. The nursing staff were experienced and kind and knew exactly when to escalate to outside medical care. I couldn't be happier with my Dad's care. Thank you.
My Mum recently became a resident here and she's settled in really well and that's due to the staff and how they made her feel included and welcome. She is really enjoying living here and that makes me feel reassured.
Redmill is a very welcoming place. The staff are very friendly and kind.
Every member of staff is extremely helpful, welcoming and super friendly. So considerate and caring to residents. My mother has settled in brilliantly and I can leave her knowing she is being very well cared for. Thanks to the superb management and all the staff.
Redmill Care Home has looked after my partner for around two years now, and if there were any health issues with her they always phoned me to let me know and what actions were taken. I have always found the staff very helpful. The staff nurses keep me informed on what medications or injections my partner is to receive, and get phone calls asking my permission for her to continue getting the covid jab. So far I have no complaints about the care and home.
I'm so pleased with the recent improvements at Redmill Care Home. The new management has made a real difference and the overall improvement in standards are remarkable. The staff are attentive, and compassionate and truly seem to care about the residents. There is a more homely atmosphere now. My mum has noticeably become more content and positive again. Her personal care has been very good over the last few months. This means a lot to our family thank you so much and also to the senior manager.
Since Mum has come into the care home she has been so settled and happy. Mum has dementia and can get confused easily. The staff are really good with all the residents especially those with dementia. It is a lovely environment and I'm glad my Mum is being cared for in a way the family no longer could
I feel sometimes there is an odour in the corridors, I feel this is very unpleasant. Hopefully with the new chef, the standard of food will be raised, as I've heard from some residents that the food is of a poor standard. From what I've seen, all staff now seem very helpful, polite and accommodating. Overall opinion 7/10.
Think the staff are really friendly, helpful and do a good job. Over the last few months noticed a big difference, including overall cleanliness. If one thing - would like my Mum in her chair more.
The staff at Redmill take good care of my dad. They know him well, his likes and his personality. The care home is very clean and comfortable and the garden is great for when we want to go for a wee walk. Staff always respond to any queries we have and take time to explain or discuss anything with us.
My mum has been a resident here since July 2023. I have noticed over the past 3 months a marked improvement due to change in management. Good to see more permanent day/night staff and not so many agency staff. Staff are extremely friendly and polite and all this combined gives me great peace of mind that my mum is being well cared for.
The care my dad receives is excellent. Staff are always warm and friendly and nothing is too much of a hassle for them. I always go home knowing my dad is in safe hands. Keep up the good work.