Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Brackendale House

stars
stars 24 February 2025
My brother has been a resident since last Summer. He has got a fabulous room with all the facilities he could want. The location is also excellent, offering many local amenities within easy walking distance. The staff are warm and welcoming, professional and caring, making my brother immediately comfortable and enabling him to quickly make new friends and settle in straight away. Nothing seems too much trouble for all the staff, although my brother is encouraged and supported in being as independent as he wants to be. I am happy because my brother is happy.
Review from Jonathan E (Brother of Resident/Service User)
stars
stars 25 May 2023
I've been in social care for years now. The staff got to know me best, out of all the places I have been the ladies know me best at Brackendale House Care Home.
Review from Ian B (Resident / Service User)
stars
stars 31 March 2017
Staff are very helpful and friendly.
Review from Julie J (Resident / Service User)