Submit a Review for Clement Court Care Home
Clement Road, Chell, Stoke-on-Trent, ST6 6JN
View Full Details of Clement Court Care HomeLatest Reviews for Clement Court Care Home
02 April 2025
Very good staff are very pleasant. Food looks really good. My niece seems very settled there. Its a lovely home.
27 November 2024
The home is clean, tidy and well maintained. The staff I interact with are friendly and helpful. Some aspects of the survey have not been completed due to the lack of involvement by my relative (his choice) and his lack of appetite. I know I can raise any issues with management and am confident they would be addressed.
09 August 2024
Mum has been in the home for up to 2 years and has been extremely satisfied with the care. Had a problem about three weeks ago when there was a sickness bug about in the home and I called to see how Mum was and she was in a real mess over herself and the bedding, I spoke to the manager who sorted it ASAP so again very pleased with how it was resolved and I feel Mum is in good hands once again. There are some very excellent carers and just a few who would benefit from extra training. Overall, excellent caring, and happy with the care of our Mum.
08 August 2024
Overall satisfactory staff are helpful most visits are satisfactory.
01 August 2024
This care home is very good. The atmosphere is friendly and welcoming. The level of care is superb and nothing is too much trouble. As a family we are very satisfied - and appreciative.
09 July 2024
A very welcoming and professionally run home, all the staff are very pleasant and nothing seems to be too much trouble. Improvements are constantly ongoing. Standards of individual care are very good. Has a good service of community on site.
29 April 2024
My Mum has been in Clement Court Care home for a while now, I'm totally at ease with how she is looked after here, she is comfortable and well looked after, and she has a lovely room that has lots of her photos and ornaments we have been able to make it like 'home' for her, the food is really good home cooked food and a varied range of foods each day. The staff and manager are very helpful and friendly, nothing is too much trouble for them. I leave my Mum after each visit happy and knowing I don't have to worry about her being looked after properly. Thank you to all the staff involved, you all do a brilliant job.
10 January 2024
Everywhere is always clean and tidy. All the staff are very pleasant and helpful. My cousin appears to be happy and contented and now feels safe. The staff provide for all his needs and treat him with the respect and dignity he deserves.
10 January 2024
During our weekly visits everywhere is always very clean and tidy. All the staff are very pleasant always helpful. My cousin has mobility and cognitive issues but is always included in the activities. The staff provide him with excellent care and support. He always responds with a big smile whenever members of staff speak to him or enter his room, which I don't think he would do if he did not feel contented and safe and treated with respect.
19 December 2023
Nans's only been in for one week so have limited knowledge and information, but so far she seems to be settling in well. Staff were great getting her involved in activities.
19 December 2023
Always welcomed, smashing atmosphere, helpful, accommodating, nothing's any trouble.
19 December 2023
Management very approachable. Staff very friendly and helpful.
19 December 2023
I like the home, more relaxed and friendly than the home I used to work at. Clement Court is so up to date with procedures. I know that my mum is safe and happy.
19 December 2023
Since my brother-in-law's residence at Clement Court, the attention to his care and welfare has been excellent. He has been supported whilst settling, and his concerns have been addressed with patience and understanding. He was moved to a different room once his needs were addressed, although the promised redecoration of this has yet to materialise.
19 December 2023
Just been to visit Mum, she always looks clean and well cared for. The care staff are second to none. They are caring, attentive and always do their best. We know mum is in a lovely home so thank you to each and every one!
19 December 2023
Everyone's great. Everyone's friendly and approachable. Home-cooked food is excellent.
18 December 2023
Fabulous care for our mum. Very clean and friendly staff. We are very happy with everything that the staff and home provide for Mum.
18 December 2023
Very happy with everything, fantastic care always. Staff are super friendly and always happy for a chat.
11 December 2023
Since my niece moved into Clement Court she has improved no end. She gets on well with all the staff and is a lot more settled than she used to be. She takes her medication properly and is eating a lot better (put a stone on). When my wife and I get there everyone we meet is cheerful and we are made very welcome. If we make a request to the staff, nothing is too much trouble. It's also nice to see the home being decorated. Pleased all round.
08 December 2023
My dad has dementia and has no capacity. He is clean, eats well and is looked after by staff who have the knowledge to look after his needs. The staff are approachable and happy. My only concern on occasion is my dad's stubbornness made worse by his dementia, he refuses to get up in the morning. I wish they could ask again and again to encourage him to get up.
Latest Reviews for Clement Court Care Home
02 April 2025
Very good staff are very pleasant. Food looks really good. My niece seems very settled there. Its a lovely home.
27 November 2024
The home is clean, tidy and well maintained. The staff I interact with are friendly and helpful. Some aspects of the survey have not been completed due to the lack of involvement by my relative (his choice) and his lack of appetite. I know I can raise any issues with management and am confident they would be addressed.
09 August 2024
Mum has been in the home for up to 2 years and has been extremely satisfied with the care. Had a problem about three weeks ago when there was a sickness bug about in the home and I called to see how Mum was and she was in a real mess over herself and the bedding, I spoke to the manager who sorted it ASAP so again very pleased with how it was resolved and I feel Mum is in good hands once again. There are some very excellent carers and just a few who would benefit from extra training. Overall, excellent caring, and happy with the care of our Mum.
08 August 2024
Overall satisfactory staff are helpful most visits are satisfactory.
01 August 2024
This care home is very good. The atmosphere is friendly and welcoming. The level of care is superb and nothing is too much trouble. As a family we are very satisfied - and appreciative.
09 July 2024
A very welcoming and professionally run home, all the staff are very pleasant and nothing seems to be too much trouble. Improvements are constantly ongoing. Standards of individual care are very good. Has a good service of community on site.
29 April 2024
My Mum has been in Clement Court Care home for a while now, I'm totally at ease with how she is looked after here, she is comfortable and well looked after, and she has a lovely room that has lots of her photos and ornaments we have been able to make it like 'home' for her, the food is really good home cooked food and a varied range of foods each day. The staff and manager are very helpful and friendly, nothing is too much trouble for them. I leave my Mum after each visit happy and knowing I don't have to worry about her being looked after properly. Thank you to all the staff involved, you all do a brilliant job.
10 January 2024
Everywhere is always clean and tidy. All the staff are very pleasant and helpful. My cousin appears to be happy and contented and now feels safe. The staff provide for all his needs and treat him with the respect and dignity he deserves.
10 January 2024
During our weekly visits everywhere is always very clean and tidy. All the staff are very pleasant always helpful. My cousin has mobility and cognitive issues but is always included in the activities. The staff provide him with excellent care and support. He always responds with a big smile whenever members of staff speak to him or enter his room, which I don't think he would do if he did not feel contented and safe and treated with respect.
19 December 2023
Nans's only been in for one week so have limited knowledge and information, but so far she seems to be settling in well. Staff were great getting her involved in activities.
19 December 2023
Always welcomed, smashing atmosphere, helpful, accommodating, nothing's any trouble.
19 December 2023
Management very approachable. Staff very friendly and helpful.
19 December 2023
I like the home, more relaxed and friendly than the home I used to work at. Clement Court is so up to date with procedures. I know that my mum is safe and happy.
19 December 2023
Since my brother-in-law's residence at Clement Court, the attention to his care and welfare has been excellent. He has been supported whilst settling, and his concerns have been addressed with patience and understanding. He was moved to a different room once his needs were addressed, although the promised redecoration of this has yet to materialise.
19 December 2023
Just been to visit Mum, she always looks clean and well cared for. The care staff are second to none. They are caring, attentive and always do their best. We know mum is in a lovely home so thank you to each and every one!
19 December 2023
Everyone's great. Everyone's friendly and approachable. Home-cooked food is excellent.
18 December 2023
Fabulous care for our mum. Very clean and friendly staff. We are very happy with everything that the staff and home provide for Mum.
18 December 2023
Very happy with everything, fantastic care always. Staff are super friendly and always happy for a chat.
11 December 2023
Since my niece moved into Clement Court she has improved no end. She gets on well with all the staff and is a lot more settled than she used to be. She takes her medication properly and is eating a lot better (put a stone on). When my wife and I get there everyone we meet is cheerful and we are made very welcome. If we make a request to the staff, nothing is too much trouble. It's also nice to see the home being decorated. Pleased all round.
08 December 2023
My dad has dementia and has no capacity. He is clean, eats well and is looked after by staff who have the knowledge to look after his needs. The staff are approachable and happy. My only concern on occasion is my dad's stubbornness made worse by his dementia, he refuses to get up in the morning. I wish they could ask again and again to encourage him to get up.