Submit a Review for Brierton Lodge Care Home
Brierton Lane, Hartlepool, TS25 5DP
View Full Details of Brierton Lodge Care HomeLatest Reviews for Brierton Lodge Care Home
06 September 2024
I am happy my wife is being cared for by your excellent staff as I cannot look after her anymore.
03 September 2024
Very caring staff. Very helpful and attentive to needs of residents, even in challenging situations. Plenty of indoor and outdoor activities for residents and friends and family.
03 September 2024
Wonderful home with amazing staff. Wonderful family events. Very welcoming. My grandad is very happy and settled here.
27 August 2024
Nice to see my brother cared for and happy. He has had some days out. At the end of the day, he is happy, which is good to see. Staff are pleasant and always answer any concerns I may have.
27 August 2024
Mam was moved into Brierton Lodge as she needed nursing care and was awarded nursing funding. Since she's been in, she has settled down lovely. She is eating her meals, laughing lots and is generally settled. I'm so pleased that there was a room for her.
27 August 2024
First visit to see Nana since moving into Brierton Lodge, and already, you can see positive changes. She's clean, tidy, gaining weight and generally laughing and smiling again. Such a relief for the family knowing she's in good hands.
06 September 2023
Carers help us a lot and my mam thinks the food is lovely.
06 September 2023
In my opinion, staff are brilliant with my mum and other residents. They make sure my mam is comfortable and cared for when we have gone.
09 June 2023
I would like to thank this fantastic home, and all of the staff, each and every one of them, for the care they have given my mam in the short time she was with them. The care she received was fantastic, then when she became really ill, all the staff looked after me and any family that was there, including food and drinks whenever we needed it. Nothing at all was a bother for them, (even opening and closing the main doors 50 thousand times). Thanks for everything, highly recommend this establishment to care for your loved ones. This has been wrote on behalf of my mam and myself and all family.
11 November 2022
My mum has been treated with respect and dignity since arriving. The care staff are really friendly and have made her feel at home.
11 November 2022
Lovely care home. The staff are wonderful and very helpful. I know my sister will be well cared for here.
01 July 2022
The staff are friendly. Mam seems to be well looked after - she makes no complaints about the staff and meals - again she doesn't say anything against but please note (along with most relatives I think) do not see most of the food, only occasionally if I happen to be there near teatime. Very happy with Mam staying here. She seems to like it and is very settled. Has said she likes living here.
30 June 2022
My only complaint, would be access on a weekend. Dad (who is 90 years old), has stood for ten to fifteen minutes waiting for someone to open the door. I appreciate staff are busy without having to keep coming and opening the door. Maybe visitors who are regular visitors should be provided with a code or employ someone to be in the office on a weekend to open the door.
27 June 2022
I cannot thank them enough for the care that has been given to my wife as she was a carer for twenty years herself. The staff have been very, very good as my wife still thinks she is at work sometimes and they let her think she is.
21 June 2022
I feel that the care my sister is getting at Brierton Lodge is very good. The staff are always there to help. Very pleasant.
03 May 2022
Brierton Lodge Care Home is a home for Mum in the best sense of the word. She is safe, befriended and cared for both physically and mentally. It is also interesting to note how the staff spontaneously tell you how much they enjoy and are committed to their work.
24 March 2020
I have experienced the most helpful, kindly and efficient carers and medical staff as I have ever experienced in my lifetime. They are all 101%. The accommodation meets every one of my requirements and once again, it is the perfect place for the purpose for which it was built.
28 February 2020
All staff at the home show kindness, care and compassion in abundance. Not only did I witness the most wonderful care for my grandad but they were consistent with all residents (and visitors). The home is clean and comfortable and the staff know their residents and their needs very well. I hope the staff get the recognition they deserve for an amazing job.
26 February 2020
All the staff are making my stay very pleasant and extremely comfortable. I have just the right amount of care and privacy I need. Food is very good and plentiful.
05 February 2020
Staff are very friendly and accommodating and there appears to be genuine care for the residents. My nana always seems to be comfortable and well-fed(!) There are some activities planned for residents to engage with but opportunities for positive interaction and mental stimulation do seem limited. I have never dealt with management and so do not wish to comment.
Latest Reviews for Brierton Lodge Care Home
06 September 2024
I am happy my wife is being cared for by your excellent staff as I cannot look after her anymore.
03 September 2024
Very caring staff. Very helpful and attentive to needs of residents, even in challenging situations. Plenty of indoor and outdoor activities for residents and friends and family.
03 September 2024
Wonderful home with amazing staff. Wonderful family events. Very welcoming. My grandad is very happy and settled here.
27 August 2024
Nice to see my brother cared for and happy. He has had some days out. At the end of the day, he is happy, which is good to see. Staff are pleasant and always answer any concerns I may have.
27 August 2024
Mam was moved into Brierton Lodge as she needed nursing care and was awarded nursing funding. Since she's been in, she has settled down lovely. She is eating her meals, laughing lots and is generally settled. I'm so pleased that there was a room for her.
27 August 2024
First visit to see Nana since moving into Brierton Lodge, and already, you can see positive changes. She's clean, tidy, gaining weight and generally laughing and smiling again. Such a relief for the family knowing she's in good hands.
06 September 2023
Carers help us a lot and my mam thinks the food is lovely.
06 September 2023
In my opinion, staff are brilliant with my mum and other residents. They make sure my mam is comfortable and cared for when we have gone.
09 June 2023
I would like to thank this fantastic home, and all of the staff, each and every one of them, for the care they have given my mam in the short time she was with them. The care she received was fantastic, then when she became really ill, all the staff looked after me and any family that was there, including food and drinks whenever we needed it. Nothing at all was a bother for them, (even opening and closing the main doors 50 thousand times). Thanks for everything, highly recommend this establishment to care for your loved ones. This has been wrote on behalf of my mam and myself and all family.
11 November 2022
My mum has been treated with respect and dignity since arriving. The care staff are really friendly and have made her feel at home.
11 November 2022
Lovely care home. The staff are wonderful and very helpful. I know my sister will be well cared for here.
01 July 2022
The staff are friendly. Mam seems to be well looked after - she makes no complaints about the staff and meals - again she doesn't say anything against but please note (along with most relatives I think) do not see most of the food, only occasionally if I happen to be there near teatime. Very happy with Mam staying here. She seems to like it and is very settled. Has said she likes living here.
30 June 2022
My only complaint, would be access on a weekend. Dad (who is 90 years old), has stood for ten to fifteen minutes waiting for someone to open the door. I appreciate staff are busy without having to keep coming and opening the door. Maybe visitors who are regular visitors should be provided with a code or employ someone to be in the office on a weekend to open the door.
27 June 2022
I cannot thank them enough for the care that has been given to my wife as she was a carer for twenty years herself. The staff have been very, very good as my wife still thinks she is at work sometimes and they let her think she is.
21 June 2022
I feel that the care my sister is getting at Brierton Lodge is very good. The staff are always there to help. Very pleasant.
03 May 2022
Brierton Lodge Care Home is a home for Mum in the best sense of the word. She is safe, befriended and cared for both physically and mentally. It is also interesting to note how the staff spontaneously tell you how much they enjoy and are committed to their work.
24 March 2020
I have experienced the most helpful, kindly and efficient carers and medical staff as I have ever experienced in my lifetime. They are all 101%. The accommodation meets every one of my requirements and once again, it is the perfect place for the purpose for which it was built.
28 February 2020
All staff at the home show kindness, care and compassion in abundance. Not only did I witness the most wonderful care for my grandad but they were consistent with all residents (and visitors). The home is clean and comfortable and the staff know their residents and their needs very well. I hope the staff get the recognition they deserve for an amazing job.
26 February 2020
All the staff are making my stay very pleasant and extremely comfortable. I have just the right amount of care and privacy I need. Food is very good and plentiful.
05 February 2020
Staff are very friendly and accommodating and there appears to be genuine care for the residents. My nana always seems to be comfortable and well-fed(!) There are some activities planned for residents to engage with but opportunities for positive interaction and mental stimulation do seem limited. I have never dealt with management and so do not wish to comment.