Submit a Review for Birchlands Care Home
Moor Lane, Haxby, York, YO32 2PH
View Full Details of Birchlands Care HomeLatest Reviews for Birchlands Care Home
19 February 2025
We, as a family, are so very lucky to have the peace of mind that Mum is here, being cared for by a team that has real compassion for all the residents and relatives. No concern or worry about my mum and her health is ever too much, the manager is always on hand to talk about Mum for which is am grateful and last week put things in place instantly after a conversation concerning Mum's dementia. This works really well being able to pop in and see the manager, it puts my mind at rest. I have confidence in her and her team when it's the care of my mum, then it's priceless.
19 February 2025
I visit my nana roughly once per month, the facilities are always clean and welcoming, and the staff are kind, approachable and informative with updates about nana's condition and also what activities have been going on. The staff are smiley and able to keep the atmosphere light, which I feel is a necessary skill when my nana's mood can shift so suddenly with her dementia. My nana is on the nursing floor, the nurses in particular are very knowledgeable with her conditions.
19 August 2024
My husband was on the nursing floor for 10 months until his death, looked after mainly by the same staff. The care and housekeeping staff gave exceptional service always with a smile. The nursing team were excellent. I felt consulted and listened to throughout. When my husband was on end-of-life care I couldn't have asked for more support. I am so glad I chose Birchlands. Thank you all.
30 July 2024
My mum, when she passed away, had been in Birchlands Care Home nearly two years. The care she had was excellent. I can not fault it. It felt like a home. She was 98 years old.
29 July 2024
From the day Dad came, the nursing staff have been amazing. They are both professional and have been a fantastic support not only to Dad but the whole family. His care has been amazing. All staff including carers, cook, cleaning, laundry etc are amazing, so glad we chose Birchlands.
08 July 2024
Always a warm welcome from the whole team of staff. Exceptional level of care. Specifically want to mention one member of staff who has been nothing but supportive since day one. Thank you!
08 July 2024
Some nurses are excellent. Extremely friendly and helpful. A huge thank you. One member of staff, in particular, is outstanding. Goes above and beyond for his patients, being firm and honest when needed. Connected well with my grandfather. A true hero. Has made some dark days manageable. This member of staff should be extremely proud. Thank you.
03 July 2024
A caring facility with lovely, kind staff.
03 July 2024
During my husband's stay, he was treated with respect by all the staff and during visits, all staff were polite and caring, even my dog was welcome to visit.
03 July 2024
Welcoming and very friendly. Always feel comfortable when visiting and the care provided to my dad has been excellent. Staff are attentive and Dad's respite, post-discharge from hospital, and improvement in his condition improved enormously over the last few weeks. Thank you all.
03 July 2024
Nothing is too much trouble. The peace of mind that Mum is in a wonderful environment, being cared for by lovely staff is welcome. The nursing staff, in particular, on the nursing floor provide care and compassion to my mum who has complex health needs. I know when I leave that Mum is in safe hands with a team of people that go above and beyond for her and that's all that matters.
19 June 2024
Very good home, looked after my wife, doing a marvellous job. Everyone is so welcoming, what more can we ask for? The best place, always a smile and a laugh and such kindness.
18 June 2024
My husband was transferred to Birchlands Care Home for end-of-life care. The team were amazing. Treated him and family/visitors with utmost respect and dignity. Fantastic care. Can't speak highly enough of all the staff caring for him, including nurses, care assistants, domestic and administration. My husband was very calm and peaceful, thanks to the environment and their care.
30 May 2024
Thank you all so much for all everything you've done for my grandma. it was difficult watching her go so slowly for so long but I'm comfortable knowing that you all treated her so well in her last couple of weeks. Thank you.
02 May 2024
Looked after excellent, made him feel wanted for the last four years of his life, very happy. Thank you to all who looked after him.
02 May 2024
Very happy.
30 January 2024
My mum had to leave another care home in York having lived there with dementia for four years. We received four weeks' notice that they would be permanently closing in January 2024. Panic stations! Mum arrived at Birchlands Care Home on the 13th of December 2023, simply a blessing in disguise. Mum has been very warmly welcomed and has received far superior care in the few short weeks she has been there!
27 November 2023
The staff not only cared for my husband but also for the family and friends who visited. I commend all the staff, admin, cleaners, carers and nurses who always had the time for us. I felt I could return home knowing my husband was well looked after and his needs met. Empathy and understanding of who my husband was ensured his final weeks of life were the best they could be, thank you.
21 November 2023
The service at Birchlands was caring and thoughtful. The chef went the extra mile to produce meals that my husband would eat. The carers were excellent and tried to help my husband's stay be as good as could be. End of life was supported with medication and a nurse checking on hum regularly. The staff tried to accommodate all my requests. I cannot fault the home or staff.
17 November 2023
You have a special environment at the home at a difficult time for families. I could not wish for my aunty to have had her final days. Every member of the time is warm, always a smile, welcoming to my aunties visitors and to my aunty. The home will always have a special place in my heart - thank you to everyone.
Latest Reviews for Birchlands Care Home
19 February 2025
We, as a family, are so very lucky to have the peace of mind that Mum is here, being cared for by a team that has real compassion for all the residents and relatives. No concern or worry about my mum and her health is ever too much, the manager is always on hand to talk about Mum for which is am grateful and last week put things in place instantly after a conversation concerning Mum's dementia. This works really well being able to pop in and see the manager, it puts my mind at rest. I have confidence in her and her team when it's the care of my mum, then it's priceless.
19 February 2025
I visit my nana roughly once per month, the facilities are always clean and welcoming, and the staff are kind, approachable and informative with updates about nana's condition and also what activities have been going on. The staff are smiley and able to keep the atmosphere light, which I feel is a necessary skill when my nana's mood can shift so suddenly with her dementia. My nana is on the nursing floor, the nurses in particular are very knowledgeable with her conditions.
19 August 2024
My husband was on the nursing floor for 10 months until his death, looked after mainly by the same staff. The care and housekeeping staff gave exceptional service always with a smile. The nursing team were excellent. I felt consulted and listened to throughout. When my husband was on end-of-life care I couldn't have asked for more support. I am so glad I chose Birchlands. Thank you all.
30 July 2024
My mum, when she passed away, had been in Birchlands Care Home nearly two years. The care she had was excellent. I can not fault it. It felt like a home. She was 98 years old.
29 July 2024
From the day Dad came, the nursing staff have been amazing. They are both professional and have been a fantastic support not only to Dad but the whole family. His care has been amazing. All staff including carers, cook, cleaning, laundry etc are amazing, so glad we chose Birchlands.
08 July 2024
Always a warm welcome from the whole team of staff. Exceptional level of care. Specifically want to mention one member of staff who has been nothing but supportive since day one. Thank you!
08 July 2024
Some nurses are excellent. Extremely friendly and helpful. A huge thank you. One member of staff, in particular, is outstanding. Goes above and beyond for his patients, being firm and honest when needed. Connected well with my grandfather. A true hero. Has made some dark days manageable. This member of staff should be extremely proud. Thank you.
03 July 2024
A caring facility with lovely, kind staff.
03 July 2024
During my husband's stay, he was treated with respect by all the staff and during visits, all staff were polite and caring, even my dog was welcome to visit.
03 July 2024
Welcoming and very friendly. Always feel comfortable when visiting and the care provided to my dad has been excellent. Staff are attentive and Dad's respite, post-discharge from hospital, and improvement in his condition improved enormously over the last few weeks. Thank you all.
03 July 2024
Nothing is too much trouble. The peace of mind that Mum is in a wonderful environment, being cared for by lovely staff is welcome. The nursing staff, in particular, on the nursing floor provide care and compassion to my mum who has complex health needs. I know when I leave that Mum is in safe hands with a team of people that go above and beyond for her and that's all that matters.
19 June 2024
Very good home, looked after my wife, doing a marvellous job. Everyone is so welcoming, what more can we ask for? The best place, always a smile and a laugh and such kindness.
18 June 2024
My husband was transferred to Birchlands Care Home for end-of-life care. The team were amazing. Treated him and family/visitors with utmost respect and dignity. Fantastic care. Can't speak highly enough of all the staff caring for him, including nurses, care assistants, domestic and administration. My husband was very calm and peaceful, thanks to the environment and their care.
30 May 2024
Thank you all so much for all everything you've done for my grandma. it was difficult watching her go so slowly for so long but I'm comfortable knowing that you all treated her so well in her last couple of weeks. Thank you.
02 May 2024
Looked after excellent, made him feel wanted for the last four years of his life, very happy. Thank you to all who looked after him.
02 May 2024
Very happy.
30 January 2024
My mum had to leave another care home in York having lived there with dementia for four years. We received four weeks' notice that they would be permanently closing in January 2024. Panic stations! Mum arrived at Birchlands Care Home on the 13th of December 2023, simply a blessing in disguise. Mum has been very warmly welcomed and has received far superior care in the few short weeks she has been there!
27 November 2023
The staff not only cared for my husband but also for the family and friends who visited. I commend all the staff, admin, cleaners, carers and nurses who always had the time for us. I felt I could return home knowing my husband was well looked after and his needs met. Empathy and understanding of who my husband was ensured his final weeks of life were the best they could be, thank you.
21 November 2023
The service at Birchlands was caring and thoughtful. The chef went the extra mile to produce meals that my husband would eat. The carers were excellent and tried to help my husband's stay be as good as could be. End of life was supported with medication and a nurse checking on hum regularly. The staff tried to accommodate all my requests. I cannot fault the home or staff.
17 November 2023
You have a special environment at the home at a difficult time for families. I could not wish for my aunty to have had her final days. Every member of the time is warm, always a smile, welcoming to my aunties visitors and to my aunty. The home will always have a special place in my heart - thank you to everyone.