Submit a Review for Norwood Green Care Home
Tentelow Lane, Southall, UB2 4JA
View Full Details of Norwood Green Care HomeLatest Reviews for Norwood Green Care Home
04 April 2025
Mum has struggled in the few months she has been at Norwood Green, but the staff who care for her have been very supportive, patient and caring. We appreciate the efforts the make to encourage Mum to feel more at home. In particular we acknowledge staff's cheerfulness and constant encouragement to include Mum in activities and always keeping us up to date both verbally and sharing pictures.
28 March 2025
My dad stayed here for approx 5 weeks only but the care and consideration he received was outstanding and we can't thank the staff enough for making his last few weeks comfortable because we know he wasn't always the easiest person to look after.
07 March 2025
Had a wonderful visit to celebrate my father's 90th birthday. His room was lovely and festive with 'Happy Birthday' banners on his wall. The activities co-ordinator has taken wonderful photo's of him which we will cherice. Such wonderful staff and the lunch looked delicious. Thank you.
06 February 2025
Norwood Green Care Home is a welcoming, spacious and caring environment. My mother has been resident here for nearly one year and she is very settled and happy. All her needs are well catered for and the staff and management are always striving for excellence. The home has seen many improvements over the year.
28 January 2025
It was a very daunting task to make the decision to place my aunty in a care home. Norwood Green were very patient and helpful. One particular staff member in the office was very helpful. The nursing staff are very attentive and kind, also very respectful to my aunt's needs.
23 January 2025
We have only been here for a couple of hours, staff are friendly. So unable to mention activities or value for money.
16 December 2024
Fantastic home from home, could not ask for more. Carers, nurses are excellent. They always go the extra mile for you, easy to talk to. Such a relaxing place, always clean and tidy. The cleaners do a fantastic job of cleaning rooms every morning. Always smiling. If I could, I would live here indefinitely. Kitchen staff, fantastic. I was never bored. Managers are easy to approach and easy to talk to. I would recommend this place.
18 November 2024
The show was very good, food good. Dancers were very good. Hope to see it again.
18 November 2024
A really lovely Diwali party today with nice music, dancing, lights and fireworks, as well as the food! It is refreshing to see the Asian cultures celebrated and I would welcome more of this since musicians etc that come in tend to represent and cater to the older English generation.
07 October 2024
I have found the staff to be extremely helpful, kind and caring. They have been so lovely towards my father. I would like to particularly thank the registered nurse for the kindness she has shown our family.
24 September 2024
Very poor, not very happy everything is very untidy, especially the kitchen floor is not very clean. In the bedroom very untidy, in the bathroom as well. The staff don't do what they are supposed to do considering it's a care home.
28 May 2024
Aunt has been resident since June 2023. On all visits staff and management have always been friendly and welcoming. Any issues have always been discussed and resolved. We are very pleased with the home and know she is in good, safe hands so no worry for our family. Great job.
24 May 2024
My mother only came to the care home ten days ago from hospital so it is early days. She was initially unsettled by the move but seems to be getting used to her new environment. The staff have all been very kind and supportive.
05 March 2024
It is a highly recommended home. The carers as well as the management team are amazing. They looked after my uncle making it feel homely for him. Absolutely amazing. The managers are very helpful as well as the admin in the reception. It's a clean and neat home. I'm very happy with all the services.
01 March 2024
Absolutely lovely, kind, patient staff... feel very happy that my dad is a resident as he is already being very well cared for. The activities yesterday were great fun; everybody was encouraged to join in and there was a lovely atmosphere.
03 January 2024
It was lovely to see my friend being well cared for, thank you. She looked very safe and secure, clean and tidy, my friend looked happy and well looked after so thank you. Staff are lovely and friendly.
03 August 2023
Since my arrival here I have found this place neat and clean. All the staff are extremely helpful in every way and kind, polite and obliging. The food and all the services provided are excellent. The staff at night also check on me which is good. Have no complaints about this place, it's just like home to me.
20 July 2023
I come and visit my mother every week, on different days and times and the staff are always welcoming. My mother always looks good and well cared for.
25 May 2023
I am extremely happy with the care my mother has received at Norwood Green, she is very well looked after. The management, staff and nurses are fantastic; very helpful and always happy. Her room is always clean and spotless. Would recommend.
10 March 2023
The staff are very helpful, giving very good care to residents. They all deserve gold medals as this is a very difficult job.
Latest Reviews for Norwood Green Care Home
04 April 2025
Mum has struggled in the few months she has been at Norwood Green, but the staff who care for her have been very supportive, patient and caring. We appreciate the efforts the make to encourage Mum to feel more at home. In particular we acknowledge staff's cheerfulness and constant encouragement to include Mum in activities and always keeping us up to date both verbally and sharing pictures.
28 March 2025
My dad stayed here for approx 5 weeks only but the care and consideration he received was outstanding and we can't thank the staff enough for making his last few weeks comfortable because we know he wasn't always the easiest person to look after.
07 March 2025
Had a wonderful visit to celebrate my father's 90th birthday. His room was lovely and festive with 'Happy Birthday' banners on his wall. The activities co-ordinator has taken wonderful photo's of him which we will cherice. Such wonderful staff and the lunch looked delicious. Thank you.
06 February 2025
Norwood Green Care Home is a welcoming, spacious and caring environment. My mother has been resident here for nearly one year and she is very settled and happy. All her needs are well catered for and the staff and management are always striving for excellence. The home has seen many improvements over the year.
28 January 2025
It was a very daunting task to make the decision to place my aunty in a care home. Norwood Green were very patient and helpful. One particular staff member in the office was very helpful. The nursing staff are very attentive and kind, also very respectful to my aunt's needs.
23 January 2025
We have only been here for a couple of hours, staff are friendly. So unable to mention activities or value for money.
16 December 2024
Fantastic home from home, could not ask for more. Carers, nurses are excellent. They always go the extra mile for you, easy to talk to. Such a relaxing place, always clean and tidy. The cleaners do a fantastic job of cleaning rooms every morning. Always smiling. If I could, I would live here indefinitely. Kitchen staff, fantastic. I was never bored. Managers are easy to approach and easy to talk to. I would recommend this place.
18 November 2024
The show was very good, food good. Dancers were very good. Hope to see it again.
18 November 2024
A really lovely Diwali party today with nice music, dancing, lights and fireworks, as well as the food! It is refreshing to see the Asian cultures celebrated and I would welcome more of this since musicians etc that come in tend to represent and cater to the older English generation.
07 October 2024
I have found the staff to be extremely helpful, kind and caring. They have been so lovely towards my father. I would like to particularly thank the registered nurse for the kindness she has shown our family.
24 September 2024
Very poor, not very happy everything is very untidy, especially the kitchen floor is not very clean. In the bedroom very untidy, in the bathroom as well. The staff don't do what they are supposed to do considering it's a care home.
28 May 2024
Aunt has been resident since June 2023. On all visits staff and management have always been friendly and welcoming. Any issues have always been discussed and resolved. We are very pleased with the home and know she is in good, safe hands so no worry for our family. Great job.
24 May 2024
My mother only came to the care home ten days ago from hospital so it is early days. She was initially unsettled by the move but seems to be getting used to her new environment. The staff have all been very kind and supportive.
05 March 2024
It is a highly recommended home. The carers as well as the management team are amazing. They looked after my uncle making it feel homely for him. Absolutely amazing. The managers are very helpful as well as the admin in the reception. It's a clean and neat home. I'm very happy with all the services.
01 March 2024
Absolutely lovely, kind, patient staff... feel very happy that my dad is a resident as he is already being very well cared for. The activities yesterday were great fun; everybody was encouraged to join in and there was a lovely atmosphere.
03 January 2024
It was lovely to see my friend being well cared for, thank you. She looked very safe and secure, clean and tidy, my friend looked happy and well looked after so thank you. Staff are lovely and friendly.
03 August 2023
Since my arrival here I have found this place neat and clean. All the staff are extremely helpful in every way and kind, polite and obliging. The food and all the services provided are excellent. The staff at night also check on me which is good. Have no complaints about this place, it's just like home to me.
20 July 2023
I come and visit my mother every week, on different days and times and the staff are always welcoming. My mother always looks good and well cared for.
25 May 2023
I am extremely happy with the care my mother has received at Norwood Green, she is very well looked after. The management, staff and nurses are fantastic; very helpful and always happy. Her room is always clean and spotless. Would recommend.
10 March 2023
The staff are very helpful, giving very good care to residents. They all deserve gold medals as this is a very difficult job.