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20/21 Clarence Parade, Southsea, PO5 3NU
View Full Details of St Vincent House, SouthseaLatest Reviews for St Vincent House, Southsea
20 January 2025
My partner has been a resident at St Vincent House for nearly three years and now he is at the end of his life. The management team has adapted his care plan for this stage of his dementia and I have been kept fully informed and involved with the process. I have been given a full and clear explanation of how he can be kept comfortable and safe with minimum intervention and within current guidelines. He is treated with so much patience, care, and respect, and with knowledge of his particular needs and sensitivities gained throughout his time there. I am impressed with how much time the carers are able to give him on a 1:1 basis, reflecting the very favourable ratio of staff to residents and the general ethos of the Home. Good practice in any environment always comes from above; at St Vincent, it is taught, modelled, and encouraged. I myself am treated with care and compassion at this difficult time. I don't have any family support and this means a lot to me, it gives me strength.
19 March 2024
Lovely care home, very clean. Very professionally managed with excellent, caring and compassionate staff. My mother needs a lot of care and medication, and she is given everything she needs. The food is excellent, and we would recommend St Vincent House Southsea to anyone who would require a care home for their loved ones.
09 October 2023
Super happy with the service provided by St Vincent House. You really get what you pay for. The location, food, activities, trips out, personal care, cleanliness and communication are spot on. Excellent management and teamwork from the staff. You can easily see the care comes from the heart.
30 June 2023
My mum has been a resident at St Vincent House since October 2022, and the care she has received has been exceptional! All of the carers are very patient, thoughtful and really do want to do the very best they can. Mum can be very difficult at times owing to her condition, and everyone treats her with dignity and respect. A special mention has to be made to one lady, who makes such an effort to get Mum out of bed, showered, dressed and downstairs, which is not easy! My brother and I are always kept abreast of all matters by the management team, who are all lovely, and they really do care! Additionally, when we call in during office hours, the gentleman in the office always answers in such a fantastic manner - he really is a ray of sunshine. Another mention has to be to the chef, who is constantly tested by my mum's changing requirements and is always very happy to accommodate as much as possible! Nothing is too much for all the team at St Vincent House; thank you!
26 April 2023
I recently volunteered at St Vincent House, Southsea, and I have to write this review to make sure everybody knows how special it is. All of the staff, from administrators to chefs and, of course, carers, pay special attention to each resident and their individual needs. I was impressed by the attention to detail, like how everybody knew exactly how each resident likes their hot and cold drinks and the lengths the kitchen went to, to make sure the meals were as individualised as possible so that everybody would have an enjoyable meal. The food is made from fresh ingredients every day. I witnessed the care taken in looking after each resident in their rooms, and at mealtimes, every carer demonstrated great empathy and respect for each individual, cheerfully engaging them as much as possible and making sure they retained their independence, only stepping in where necessary. I would put my family here; they are an amazing team doing a great job (and should be better paid!).
27 March 2023
Visited the home - lovely, welcoming atmosphere and friendly staff - did not feel like a care home - was offered tea or coffee - very clean, and the staff were amazing. The home was very clean, and I was looked after very well.
22 February 2023
St Vincent House has provided the most amazing care and support for my sister (87). The staff are so kind and courteous and treated her with dignity and compassion. The palliative care of my sister was incredible - so caring and kind, and also gave our family so much support at the end while sitting with her. A very, very good team!
11 October 2022
My mum has called St Vincent House, Southsea her home for the last six years. During that time, she has received 5-star care and attention. Her room is lovely and clean, as is the whole residence, and being on the seafront has lovely sea views across the Solent. The staff are simply wonderful with friendly smiles and greetings; they all create a lovely home environment for the residents. My mum is nearing the end of her journey and needs full-time 24-hour care. She is always washed and dressed, spotlessly clean, and treated with love, respect and the dignity she deserves. I would not hesitate to highly recommend St Vincent, Southsea.
04 October 2022
Most staff are very friendly and caring. Homely atmosphere. Staff approachable to family. A doctor's advice is always sought when needed. Parents looked after during Covid situations very well. Tasty homemade food.
05 July 2022
My mother has been a resident for over two years and was admitted just before the pandemic. We were recommended this home by a friend, and I think I would give their recommendation five stars. Throughout the pandemic, staff were kind and patient assisting Mum with regular FaceTime calls. Now always made welcome on visits, and the house has a homely and friendly atmosphere. We are grateful for regular updates and a newsletter with photos of activities. Observed all grades of staff from the caring staff, kitchen staff, activities staff and office staff interacting well with all the residents. Mum always appears well cared for and smartly dressed. Staff always have a joke with Mum on returning to the home from outings with the family making her feel very welcome in her home.
29 June 2022
St Vincent care home is outstanding in every way. We have excellent facilities and meals with great, caring staff in all departments. I am happy to highly recommend this establishment to friends and family today and forever!
29 June 2022
My husband (who is here with me) and myself has been made very welcome. We have various medical problems, which have been well cared for. We feel settled and happy.
24 June 2022
My father was a resident in his last few months and was treated with respect and dignity. A fantastic care setting that employs staff who really do go the extra mile to ensure the comfort and well being of their residents.
22 June 2022
My oldest and dearest friend has been a resident at St Vincent House since the start of 2020. I cannot imagine a better environment for him, and I cannot imagine a more genuine, kinder or more understanding staff. Their incredible hard work was evident from day one, but their dedication throughout the long ordeal of Covid has been nothing short of remarkable. They have always been prompt to respond to phone calls and emails, and on visits, they always make time to talk face to face. As my old chum gradually and inevitably embraces his next phase of dreaming and peace, it's wonderful to know that he is happy and treated so well. And did I mention the food? It's brilliant. Thank you.
22 June 2022
Very caring and conscientious staff, not to mention hard working. Mum is happy, and I have no worries about her at all. The staff are always friendly and accommodating when we visit, and we are looking forward to things getting back to normal and spending more time at St Vincent's.
22 June 2022
As a family, we were apprehensive about choosing a home that would care for my mother as we would like, that she deserved, and that would meet her needs. Our concerns were soon dispelled. Mum always looked clean and enjoyed her food. She enjoyed having her hair done regularly, and the photos in the newsletter proved that she enjoyed joining in the activities provided. We were always made to feel welcome on visits, and phone calls daily never seemed too much trouble. We were supported by all the staff during Mum's last days, and she was treated with care and respect, and for that, I will be forever grateful. I would highly recommend St Vincent. Thank you to the manager and all your staff.
20 May 2022
My mother was only a resident for six months before she died, but she was always treated with kindness and care. She enjoyed the food and joining in with the entertainment. Her last few days were made as comfortable as possible with her family around her. She was treated with respect and dignity, and all the staff were very caring to her and us. I couldn't be more pleased with the care Mum received.
22 April 2021
When visiting my mother, the staff are welcoming and friendly. The carer sitting with mother during the visit is caring and tactile ie, holding my mother's hand. My mother is clean and tidy with nails manicured. I understand she very much enjoys the food. Overall, I am pleased with the level of care she receives, I hope activities will soon re-commence!
07 February 2020
St Vincent's is more like a home than a 'home'. It has a very happy atmosphere and staff always smile greeting as you enter. They were jolly with my husband and he liked that, as well as caring. The food is excellent and it is a very pleasant place to be. I would thoroughly recommend it.
31 January 2020
My aunt stayed after coming out of hospital. The consideration and care were always excellent and very caring. She, unfortunately, died in December 2019, however, everything was handled efficiently and solicitously. Thank you, St Vincent House, for the care in her last days. Very impressed.
Latest Reviews for St Vincent House, Southsea
20 January 2025
My partner has been a resident at St Vincent House for nearly three years and now he is at the end of his life. The management team has adapted his care plan for this stage of his dementia and I have been kept fully informed and involved with the process. I have been given a full and clear explanation of how he can be kept comfortable and safe with minimum intervention and within current guidelines. He is treated with so much patience, care, and respect, and with knowledge of his particular needs and sensitivities gained throughout his time there. I am impressed with how much time the carers are able to give him on a 1:1 basis, reflecting the very favourable ratio of staff to residents and the general ethos of the Home. Good practice in any environment always comes from above; at St Vincent, it is taught, modelled, and encouraged. I myself am treated with care and compassion at this difficult time. I don't have any family support and this means a lot to me, it gives me strength.
19 March 2024
Lovely care home, very clean. Very professionally managed with excellent, caring and compassionate staff. My mother needs a lot of care and medication, and she is given everything she needs. The food is excellent, and we would recommend St Vincent House Southsea to anyone who would require a care home for their loved ones.
09 October 2023
Super happy with the service provided by St Vincent House. You really get what you pay for. The location, food, activities, trips out, personal care, cleanliness and communication are spot on. Excellent management and teamwork from the staff. You can easily see the care comes from the heart.
30 June 2023
My mum has been a resident at St Vincent House since October 2022, and the care she has received has been exceptional! All of the carers are very patient, thoughtful and really do want to do the very best they can. Mum can be very difficult at times owing to her condition, and everyone treats her with dignity and respect. A special mention has to be made to one lady, who makes such an effort to get Mum out of bed, showered, dressed and downstairs, which is not easy! My brother and I are always kept abreast of all matters by the management team, who are all lovely, and they really do care! Additionally, when we call in during office hours, the gentleman in the office always answers in such a fantastic manner - he really is a ray of sunshine. Another mention has to be to the chef, who is constantly tested by my mum's changing requirements and is always very happy to accommodate as much as possible! Nothing is too much for all the team at St Vincent House; thank you!
26 April 2023
I recently volunteered at St Vincent House, Southsea, and I have to write this review to make sure everybody knows how special it is. All of the staff, from administrators to chefs and, of course, carers, pay special attention to each resident and their individual needs. I was impressed by the attention to detail, like how everybody knew exactly how each resident likes their hot and cold drinks and the lengths the kitchen went to, to make sure the meals were as individualised as possible so that everybody would have an enjoyable meal. The food is made from fresh ingredients every day. I witnessed the care taken in looking after each resident in their rooms, and at mealtimes, every carer demonstrated great empathy and respect for each individual, cheerfully engaging them as much as possible and making sure they retained their independence, only stepping in where necessary. I would put my family here; they are an amazing team doing a great job (and should be better paid!).
27 March 2023
Visited the home - lovely, welcoming atmosphere and friendly staff - did not feel like a care home - was offered tea or coffee - very clean, and the staff were amazing. The home was very clean, and I was looked after very well.
22 February 2023
St Vincent House has provided the most amazing care and support for my sister (87). The staff are so kind and courteous and treated her with dignity and compassion. The palliative care of my sister was incredible - so caring and kind, and also gave our family so much support at the end while sitting with her. A very, very good team!
11 October 2022
My mum has called St Vincent House, Southsea her home for the last six years. During that time, she has received 5-star care and attention. Her room is lovely and clean, as is the whole residence, and being on the seafront has lovely sea views across the Solent. The staff are simply wonderful with friendly smiles and greetings; they all create a lovely home environment for the residents. My mum is nearing the end of her journey and needs full-time 24-hour care. She is always washed and dressed, spotlessly clean, and treated with love, respect and the dignity she deserves. I would not hesitate to highly recommend St Vincent, Southsea.
04 October 2022
Most staff are very friendly and caring. Homely atmosphere. Staff approachable to family. A doctor's advice is always sought when needed. Parents looked after during Covid situations very well. Tasty homemade food.
05 July 2022
My mother has been a resident for over two years and was admitted just before the pandemic. We were recommended this home by a friend, and I think I would give their recommendation five stars. Throughout the pandemic, staff were kind and patient assisting Mum with regular FaceTime calls. Now always made welcome on visits, and the house has a homely and friendly atmosphere. We are grateful for regular updates and a newsletter with photos of activities. Observed all grades of staff from the caring staff, kitchen staff, activities staff and office staff interacting well with all the residents. Mum always appears well cared for and smartly dressed. Staff always have a joke with Mum on returning to the home from outings with the family making her feel very welcome in her home.
29 June 2022
St Vincent care home is outstanding in every way. We have excellent facilities and meals with great, caring staff in all departments. I am happy to highly recommend this establishment to friends and family today and forever!
29 June 2022
My husband (who is here with me) and myself has been made very welcome. We have various medical problems, which have been well cared for. We feel settled and happy.
24 June 2022
My father was a resident in his last few months and was treated with respect and dignity. A fantastic care setting that employs staff who really do go the extra mile to ensure the comfort and well being of their residents.
22 June 2022
My oldest and dearest friend has been a resident at St Vincent House since the start of 2020. I cannot imagine a better environment for him, and I cannot imagine a more genuine, kinder or more understanding staff. Their incredible hard work was evident from day one, but their dedication throughout the long ordeal of Covid has been nothing short of remarkable. They have always been prompt to respond to phone calls and emails, and on visits, they always make time to talk face to face. As my old chum gradually and inevitably embraces his next phase of dreaming and peace, it's wonderful to know that he is happy and treated so well. And did I mention the food? It's brilliant. Thank you.
22 June 2022
Very caring and conscientious staff, not to mention hard working. Mum is happy, and I have no worries about her at all. The staff are always friendly and accommodating when we visit, and we are looking forward to things getting back to normal and spending more time at St Vincent's.
22 June 2022
As a family, we were apprehensive about choosing a home that would care for my mother as we would like, that she deserved, and that would meet her needs. Our concerns were soon dispelled. Mum always looked clean and enjoyed her food. She enjoyed having her hair done regularly, and the photos in the newsletter proved that she enjoyed joining in the activities provided. We were always made to feel welcome on visits, and phone calls daily never seemed too much trouble. We were supported by all the staff during Mum's last days, and she was treated with care and respect, and for that, I will be forever grateful. I would highly recommend St Vincent. Thank you to the manager and all your staff.
20 May 2022
My mother was only a resident for six months before she died, but she was always treated with kindness and care. She enjoyed the food and joining in with the entertainment. Her last few days were made as comfortable as possible with her family around her. She was treated with respect and dignity, and all the staff were very caring to her and us. I couldn't be more pleased with the care Mum received.
22 April 2021
When visiting my mother, the staff are welcoming and friendly. The carer sitting with mother during the visit is caring and tactile ie, holding my mother's hand. My mother is clean and tidy with nails manicured. I understand she very much enjoys the food. Overall, I am pleased with the level of care she receives, I hope activities will soon re-commence!
07 February 2020
St Vincent's is more like a home than a 'home'. It has a very happy atmosphere and staff always smile greeting as you enter. They were jolly with my husband and he liked that, as well as caring. The food is excellent and it is a very pleasant place to be. I would thoroughly recommend it.
31 January 2020
My aunt stayed after coming out of hospital. The consideration and care were always excellent and very caring. She, unfortunately, died in December 2019, however, everything was handled efficiently and solicitously. Thank you, St Vincent House, for the care in her last days. Very impressed.