Submit a Review for Mornington Hall Care Home
76 Whitta Road, Manor Park, London, E12 5DA
View Full Details of Mornington Hall Care HomeLatest Reviews for Mornington Hall Care Home
28 January 2025
I will be honest when my mum went into Mornington Hall I was very worried but I just want to say thank you to all the staff that have made my mum so welcome. I'm so happy my mum really likes it. When I go visit the staff are so welcoming, the activities they do are outstanding, Mum really enjoys it. I feel so happy now my mum is safe and happy. The food is outstanding, they cater for everyone. Thank you so much for making my mum feel so happy. The care and support are outstanding.
28 January 2025
When my sister attended the activities they were great but as her condition got worse she no longer attends which is a shame.
05 November 2024
I am very happy with the good care my husband is receiving. They are very kind, always happy to help with anything. The staff are happy to help. Overall I can't complain.
31 October 2024
My Uncle passed away recently. The day and night staff dealt with this situation in the appropriate manner. I am extremely impressed and grateful with how it was dealt with. They gave my Uncle amazing care and he told us all about it. We were always treated with kindness and respect when visiting. I would highly recommend this care home to everyone.
11 October 2024
Care for my mother is being cared and respected by your staff.
11 October 2024
Staff are helpful and friendly. Care home is clean and well-maintained. Food is good and always with choice of menu. Activities are provided for residents and access to grounds and gardens are available. Safety is helped by the provision of grab rails in bath and toilet areas.
11 October 2024
Overall, she has more recently settled in pretty well and as far as I can tell, seems genuinely contented. Even though she must find everything rather bewildering. Her double incontinence is still an issue and I know her washing and showering as well as toileting can still be somewhat challenging for staff. She requires regular prompting to even carry out basic tasks, brushing teeth, hygiene, dressing etc. Her medication appears to have had an effect of calming her mood disturbance, but she is now barely able to communicate. The home is very good at organising activities and this has had a positive impact on preventing her social isolation.
08 October 2024
Activities, a good range of activities, it's obvious a lot of thought and effort have been put into them. The Caribbean themed day was very enjoyable. All the staff worked hard to ensure everyone had a good time. Well done! also, the BBQ in July was great. This care home is also a pleasant one where the residents are well looked after in so many ways. It's far better than the one my loved one previously attended.
26 August 2024
My husband has Parkinson's and dementia and is very difficult to nurse. He has postural hypertension and falls very easily. He has one-to-one nursing. I have nothing but praise for the care he is given. The staff work very hard to supply my husband with all his needs. The activities coordinator is superb, involving my husband in as many activities as possible. I have nothing but praise for the care my husband receives. I am very grateful to all the staff.
05 March 2024
We were at the Hall to support our brother on the 13th of February at the Valentine's Tea Party. We are extremely pleased with the entertainment and the care given to the residents during the party. The residents were encouraged to take part. Our brother loves dancing, and he was encouraged to dance, in fact, the organiser danced with him which helped him immensely. He managed to dance on his own albeit holding onto his Zimmer frame. The staff looked after the residents and made sure they were not neglected. The food was delicious. The residents and the visitors enjoyed the food and the beverage. The entertainer was great. His selection of songs suited everyone. He kept the momentum going well. Overall a great successful event. I take my hat off to the organisers of this party. A job well done.
05 March 2024
The activities staff member is a great asset to Mornington Hall. She is constantly keeping the residents occupied with activities whether it be colouring, bingo, baking, fishing games or catching a ball. She constantly interacts with the residents. The Valentine’s Day party she organised was a great success. She put so much effort and hard work into it. From arranging the entertainment to the catering. We all had a great time. She is an amazing human who gives up so much of her own time for the good of the residents. The residents and relatives love her.
19 December 2023
Overall really pleased with the care my father receives at Mornington Hall. He's settled in as comfortable as he can be, and I really feel that the staff try their very best to tend to his needs. We always feel welcome when we come and visit as a family, and I can see from the interactions the staff have with my father that they really do know him, treat him with kindness and try to get to the root cause of anything that may be causing him concern. Also, appreciative of all the events and activities that are put on for all the residents and their families to enjoy. The activities are varied, well organised, thought out and are great fun for all the family! The management clearly cares about their residents, and all the staff follow suit.
01 September 2023
My Mother has been a resident for several years. Definitely seen an improvement with the new manager and her staff. Mum is well cared for with dignity and respect. If Mum is unwell they get help from the GP.I am kept updated. There has been more activities and my mother is included where possible. The activities team arranged a pub lunch in a local beer garden and my mother was able to attend. They also arranged a resident and family BBQ in the grounds with live entertainment. The cleanliness is very good with thanks to the domestic staff. The laundry is always done. Also the the maintenance staff are always busy keeping things as they should be. All staff are kind and supportive including the admin staff. The nurses and carers are extremely supportive to family members and meet Mum's needs. The cook and her team are always friendly and are happy to provide an alternative if it is not to the residents liking. Overall I am extremely happy with the care Mum receives.
03 February 2023
My mother is as happy as she can be at Mornington Hall Care Home. She has all her needs met and she particularly likes one member of staff who has a good understanding of her personality. All the staff I have encountered seem to be kind, polite and good at their jobs. I have a lot of confidence in the care home.
01 February 2023
I am a resident at Mornington Hall care home, my experience so far has been very well and very happy with the service I receive. I am treated with respect and dignity, and my feedback/needs are always accommodated to. I am always kept busy and occupied with mental and physical activities by the activity team, always trying to keep on top of my mental and physical health.
11 January 2023
I wanted to say that the care and attention my Auntie receives from everyone connected to the home is excellent, the staff are all extremely nice. The day-to-day activities are always varied and engaging. I have also attended a few special days, including a summer barbecue in the garden, and various musical parties inside the home, all really enjoyable for the staff, residents and families alike. I would like to make a special mention to the lady who is responsible for the day-to-day activities, and organisation, she always puts her heart and soul into everything, with great attention to every detail.
29 December 2022
Lukka Care Homes has been building and providing an excellent service since they took over. My dad is well cared for and has even started taking part in activities and has been more sociable since they brought in the activities coordinator. The monthly newsletter is also fantastic as we are kept up to date on everything going on. The staff are extremely helpful and hard working. I have been so impressed with all the changes they've made since taking over and can take a step back knowing my dad is being well cared for.
27 December 2022
I visited the home on the second of December to visit a friend. The atmosphere was lovely. There were carol singers in the evening and the place was very friendly and clean. A lovely home with smiley, happy staff.
27 December 2022
All the nurses and staff at Mornington Hall Care Home are fantastic, caring for all their residents for all their needs. My dad has been here for over a year and he is looked after 24 hours a day with all his needs met.
27 December 2022
The staff here could not be more amazing. They are some of the kindest, most dedicated and wonderful people I have ever encountered. The residents are treated with so much care and respect. I must say the new activity coordinator lady is brilliant. There are so many activities on offer for them, and great facilities. It is always immaculate and the environment is clean, homely and welcoming. The gardens are so beautiful, the food is great, cannot fault anything. It seems like nothing is too much trouble for these people and they are so accommodating. All staff here deserve massive thanks and respect for what they are doing, they really do go above and beyond. Cannot praise highly enough.
Latest Reviews for Mornington Hall Care Home
28 January 2025
I will be honest when my mum went into Mornington Hall I was very worried but I just want to say thank you to all the staff that have made my mum so welcome. I'm so happy my mum really likes it. When I go visit the staff are so welcoming, the activities they do are outstanding, Mum really enjoys it. I feel so happy now my mum is safe and happy. The food is outstanding, they cater for everyone. Thank you so much for making my mum feel so happy. The care and support are outstanding.
28 January 2025
When my sister attended the activities they were great but as her condition got worse she no longer attends which is a shame.
05 November 2024
I am very happy with the good care my husband is receiving. They are very kind, always happy to help with anything. The staff are happy to help. Overall I can't complain.
31 October 2024
My Uncle passed away recently. The day and night staff dealt with this situation in the appropriate manner. I am extremely impressed and grateful with how it was dealt with. They gave my Uncle amazing care and he told us all about it. We were always treated with kindness and respect when visiting. I would highly recommend this care home to everyone.
11 October 2024
Care for my mother is being cared and respected by your staff.
11 October 2024
Staff are helpful and friendly. Care home is clean and well-maintained. Food is good and always with choice of menu. Activities are provided for residents and access to grounds and gardens are available. Safety is helped by the provision of grab rails in bath and toilet areas.
11 October 2024
Overall, she has more recently settled in pretty well and as far as I can tell, seems genuinely contented. Even though she must find everything rather bewildering. Her double incontinence is still an issue and I know her washing and showering as well as toileting can still be somewhat challenging for staff. She requires regular prompting to even carry out basic tasks, brushing teeth, hygiene, dressing etc. Her medication appears to have had an effect of calming her mood disturbance, but she is now barely able to communicate. The home is very good at organising activities and this has had a positive impact on preventing her social isolation.
08 October 2024
Activities, a good range of activities, it's obvious a lot of thought and effort have been put into them. The Caribbean themed day was very enjoyable. All the staff worked hard to ensure everyone had a good time. Well done! also, the BBQ in July was great. This care home is also a pleasant one where the residents are well looked after in so many ways. It's far better than the one my loved one previously attended.
26 August 2024
My husband has Parkinson's and dementia and is very difficult to nurse. He has postural hypertension and falls very easily. He has one-to-one nursing. I have nothing but praise for the care he is given. The staff work very hard to supply my husband with all his needs. The activities coordinator is superb, involving my husband in as many activities as possible. I have nothing but praise for the care my husband receives. I am very grateful to all the staff.
05 March 2024
We were at the Hall to support our brother on the 13th of February at the Valentine's Tea Party. We are extremely pleased with the entertainment and the care given to the residents during the party. The residents were encouraged to take part. Our brother loves dancing, and he was encouraged to dance, in fact, the organiser danced with him which helped him immensely. He managed to dance on his own albeit holding onto his Zimmer frame. The staff looked after the residents and made sure they were not neglected. The food was delicious. The residents and the visitors enjoyed the food and the beverage. The entertainer was great. His selection of songs suited everyone. He kept the momentum going well. Overall a great successful event. I take my hat off to the organisers of this party. A job well done.
05 March 2024
The activities staff member is a great asset to Mornington Hall. She is constantly keeping the residents occupied with activities whether it be colouring, bingo, baking, fishing games or catching a ball. She constantly interacts with the residents. The Valentine’s Day party she organised was a great success. She put so much effort and hard work into it. From arranging the entertainment to the catering. We all had a great time. She is an amazing human who gives up so much of her own time for the good of the residents. The residents and relatives love her.
19 December 2023
Overall really pleased with the care my father receives at Mornington Hall. He's settled in as comfortable as he can be, and I really feel that the staff try their very best to tend to his needs. We always feel welcome when we come and visit as a family, and I can see from the interactions the staff have with my father that they really do know him, treat him with kindness and try to get to the root cause of anything that may be causing him concern. Also, appreciative of all the events and activities that are put on for all the residents and their families to enjoy. The activities are varied, well organised, thought out and are great fun for all the family! The management clearly cares about their residents, and all the staff follow suit.
01 September 2023
My Mother has been a resident for several years. Definitely seen an improvement with the new manager and her staff. Mum is well cared for with dignity and respect. If Mum is unwell they get help from the GP.I am kept updated. There has been more activities and my mother is included where possible. The activities team arranged a pub lunch in a local beer garden and my mother was able to attend. They also arranged a resident and family BBQ in the grounds with live entertainment. The cleanliness is very good with thanks to the domestic staff. The laundry is always done. Also the the maintenance staff are always busy keeping things as they should be. All staff are kind and supportive including the admin staff. The nurses and carers are extremely supportive to family members and meet Mum's needs. The cook and her team are always friendly and are happy to provide an alternative if it is not to the residents liking. Overall I am extremely happy with the care Mum receives.
03 February 2023
My mother is as happy as she can be at Mornington Hall Care Home. She has all her needs met and she particularly likes one member of staff who has a good understanding of her personality. All the staff I have encountered seem to be kind, polite and good at their jobs. I have a lot of confidence in the care home.
01 February 2023
I am a resident at Mornington Hall care home, my experience so far has been very well and very happy with the service I receive. I am treated with respect and dignity, and my feedback/needs are always accommodated to. I am always kept busy and occupied with mental and physical activities by the activity team, always trying to keep on top of my mental and physical health.
11 January 2023
I wanted to say that the care and attention my Auntie receives from everyone connected to the home is excellent, the staff are all extremely nice. The day-to-day activities are always varied and engaging. I have also attended a few special days, including a summer barbecue in the garden, and various musical parties inside the home, all really enjoyable for the staff, residents and families alike. I would like to make a special mention to the lady who is responsible for the day-to-day activities, and organisation, she always puts her heart and soul into everything, with great attention to every detail.
29 December 2022
Lukka Care Homes has been building and providing an excellent service since they took over. My dad is well cared for and has even started taking part in activities and has been more sociable since they brought in the activities coordinator. The monthly newsletter is also fantastic as we are kept up to date on everything going on. The staff are extremely helpful and hard working. I have been so impressed with all the changes they've made since taking over and can take a step back knowing my dad is being well cared for.
27 December 2022
I visited the home on the second of December to visit a friend. The atmosphere was lovely. There were carol singers in the evening and the place was very friendly and clean. A lovely home with smiley, happy staff.
27 December 2022
All the nurses and staff at Mornington Hall Care Home are fantastic, caring for all their residents for all their needs. My dad has been here for over a year and he is looked after 24 hours a day with all his needs met.
27 December 2022
The staff here could not be more amazing. They are some of the kindest, most dedicated and wonderful people I have ever encountered. The residents are treated with so much care and respect. I must say the new activity coordinator lady is brilliant. There are so many activities on offer for them, and great facilities. It is always immaculate and the environment is clean, homely and welcoming. The gardens are so beautiful, the food is great, cannot fault anything. It seems like nothing is too much trouble for these people and they are so accommodating. All staff here deserve massive thanks and respect for what they are doing, they really do go above and beyond. Cannot praise highly enough.