Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
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Staff stars
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Latest Reviews for Sandbanks Resource Centre

stars
stars 28 June 2017
My dad has been living here for 7 months plus. It was a place I didn't want him to go to but I couldn't ask for a better place for him to live. I can sleep at night knowing he is safe and has carers 24/7 to look after him. He has his own room which we, my sister and myself, have worked hard on to make it feel as home-like as possible. On the 29th of May, he went to his room for a nap. The staff went to check on him and found him on the floor. They checked him over phoned my sister and told her what had happened, and said they were waiting for an ambulance to take him to hospital. They had printed off all his history so the ambulance crew had a list of all medications etc. He was in hospital overnight. My sister took him back and said as soon as they pulled up into the car park he was so happy to be there. He was at home and was so happy to see all the staff, well all his family (to him - that's what they are, family). It makes me happy to know he is where he is and happy.
Review from Annette T (Daughter of Resident/Service User)