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Oak Road, Heybridge, Maldon, CM9 4AX
View Full Details of Brewster HouseLatest Reviews for Brewster House
03 March 2025
My parent came to Brewster House at the end of last year from the hospital, so we had no idea what to expect. We have been pleasantly surprised on all fronts from the level of care and attention, the kindness and caring from all staff, cleanliness (including no smells!), the standard of the food and the constant stream of activities the Home organises. My parent has even been taken out to the cinema! The staff are very proactive and attentive. Thank you so much to all the staff.
03 February 2025
Brewster House has created a caring, diligent and calm home environment for those staying there, sprinkled with a bit of fun, crazy and entertaining activities for those who want it. Everyone has a smile for you and there's not really anything else we could ask for.
01 August 2024
Mum stayed for a week but has decided not to stay. This is in no way a reflection on Brewster House and the acre given by its staff but Mum hasn't had the social interaction that is important to her. Some of your residents with dementia have come into her room uninvited and have tried to take her food and drink when she was in communal areas. They are so noisy that she hides herself in her room.
26 October 2023
Everyone is so caring to my wife and the staff always keep me informed on how she is getting on. The food is very good and she enjoys it very much. Any problems, the staff let me know as soon as they can. I come in and do some entertainment for the residents and they always make me very welcome.
11 October 2023
Dad has been at Brewster House since November 22, and the care he’s received has been marvellous. The staff are extremely helpful, and the management is great - keep up the good work and thank you. He has one-to-one care day and night and feels very safe and secure. Once again, thank you.
13 September 2023
Brewster House has changed for the better over the last 16 months. Staff are very friendly, and always willing to talk. My mum is bed bound and is very well cared for, not once in the last 3 years has she ever had a bed sore. Well done.
04 August 2023
The permanent staff are friendly, caring, efficient and welcoming. They treat residents with dignity and respect at all times. Unfortunately, this cannot always be said about the bank/supply staff. I feel that the residents are in a safe and secure environment, and I feel confident that their best interests are always at the centre of what Brewster House do. The staff at Brewster House are extremely good at communicating with us regarding my mother-in-law's health needs.
04 August 2023
A happy and welcoming environment. Staff are very caring and show care and consideration to all the residents. Staff are very good at communicating with us about the health and well-being of my mother. I feel my mother is in a safe and comfortable environment.
01 August 2023
Mum has been here for nearly eighteen months and as long as the team are here, she will remain also. We could not ask for better service from all of the staff, we love how they care and interact with her. Mum has settled in amazingly and this is a testament to everyone at Brewster House. Thank you.
31 July 2023
From first entering the security door, the staff were very welcoming and polite. Always on hand with any help I needed to take my wife back to her room safely.
25 July 2023
Our dad has been in the home for nearly three years now. Dad is happy here and settled in well. Our main issues are Dad's personal bits going missing from is room. We, as a family, always make sure Dad is cared for, anything wrong, we will inform the person in charge.
20 July 2023
I couldn't fault the home, my mum is always smiling, she's so content and happy, I can only put this down to the carers at the home. They treat her with love and respect. She has Alzheimer's which has deteriorated over the time she has been at the home, so her care is adapted and changed to suit her needs. Really lovely home with lovely people and a great manager who always comes out and says hello.
20 July 2023
My husband has been a resident for over four years. During this time, he has deteriorated considerably. I visit frequently and have always found my husband clean and cared for. My husband is not easy to manage and I feel the staff are considerate and caring.
20 July 2023
Really nice visit today, Mum's former carer managed to get my relative into a wheelchair and took her to your well-kept courtyard where Mum was crocheting. Mum was brought tea and biscuits which was really helpful.
20 July 2023
I have had great satisfaction with Brewster House Care Home. My mum needs extra support which her previous home was unable to supply. She is being very well looked after - always clean, well fed and treated with dignity. The house always smells clean and fresh - again, completely different to Mum's previous home. The staff are all friendly, nice and polite.
20 July 2023
Overall, satisfactory but would like a little more attention paid when being dressed and particularly with undergarments. Also, care taken with hair.
20 July 2023
Always very clean and tidy. Plenty of staff around to help residents. Staff are always polite and assist residents well and are patient with them.
18 April 2023
We found the staff very friendly and helpful. Looking forward to our next visit.
21 February 2023
Nice place, staff are friendly. Management is excellent. Complaints are dealt with quickly.
08 December 2022
My friend was admitted to Brewster House as a result of a hip fracture. She is a difficult person to deal with, very domineering, likes her own way and generally able to manipulate others. I visited her every week, unannounced, except for the first time and was always impressed by the ambience of the whole place. The staff were welcoming, the manager and administrator took the time to make themselves known to me and the care staff always attentive to my friend. The food was good and nicely presented. I had previously heard bad reports of Brewster House, so I was delighted to see how well my friend was being cared for.
Latest Reviews for Brewster House
03 March 2025
My parent came to Brewster House at the end of last year from the hospital, so we had no idea what to expect. We have been pleasantly surprised on all fronts from the level of care and attention, the kindness and caring from all staff, cleanliness (including no smells!), the standard of the food and the constant stream of activities the Home organises. My parent has even been taken out to the cinema! The staff are very proactive and attentive. Thank you so much to all the staff.
03 February 2025
Brewster House has created a caring, diligent and calm home environment for those staying there, sprinkled with a bit of fun, crazy and entertaining activities for those who want it. Everyone has a smile for you and there's not really anything else we could ask for.
01 August 2024
Mum stayed for a week but has decided not to stay. This is in no way a reflection on Brewster House and the acre given by its staff but Mum hasn't had the social interaction that is important to her. Some of your residents with dementia have come into her room uninvited and have tried to take her food and drink when she was in communal areas. They are so noisy that she hides herself in her room.
26 October 2023
Everyone is so caring to my wife and the staff always keep me informed on how she is getting on. The food is very good and she enjoys it very much. Any problems, the staff let me know as soon as they can. I come in and do some entertainment for the residents and they always make me very welcome.
11 October 2023
Dad has been at Brewster House since November 22, and the care he’s received has been marvellous. The staff are extremely helpful, and the management is great - keep up the good work and thank you. He has one-to-one care day and night and feels very safe and secure. Once again, thank you.
13 September 2023
Brewster House has changed for the better over the last 16 months. Staff are very friendly, and always willing to talk. My mum is bed bound and is very well cared for, not once in the last 3 years has she ever had a bed sore. Well done.
04 August 2023
The permanent staff are friendly, caring, efficient and welcoming. They treat residents with dignity and respect at all times. Unfortunately, this cannot always be said about the bank/supply staff. I feel that the residents are in a safe and secure environment, and I feel confident that their best interests are always at the centre of what Brewster House do. The staff at Brewster House are extremely good at communicating with us regarding my mother-in-law's health needs.
04 August 2023
A happy and welcoming environment. Staff are very caring and show care and consideration to all the residents. Staff are very good at communicating with us about the health and well-being of my mother. I feel my mother is in a safe and comfortable environment.
01 August 2023
Mum has been here for nearly eighteen months and as long as the team are here, she will remain also. We could not ask for better service from all of the staff, we love how they care and interact with her. Mum has settled in amazingly and this is a testament to everyone at Brewster House. Thank you.
31 July 2023
From first entering the security door, the staff were very welcoming and polite. Always on hand with any help I needed to take my wife back to her room safely.
25 July 2023
Our dad has been in the home for nearly three years now. Dad is happy here and settled in well. Our main issues are Dad's personal bits going missing from is room. We, as a family, always make sure Dad is cared for, anything wrong, we will inform the person in charge.
20 July 2023
I couldn't fault the home, my mum is always smiling, she's so content and happy, I can only put this down to the carers at the home. They treat her with love and respect. She has Alzheimer's which has deteriorated over the time she has been at the home, so her care is adapted and changed to suit her needs. Really lovely home with lovely people and a great manager who always comes out and says hello.
20 July 2023
My husband has been a resident for over four years. During this time, he has deteriorated considerably. I visit frequently and have always found my husband clean and cared for. My husband is not easy to manage and I feel the staff are considerate and caring.
20 July 2023
Really nice visit today, Mum's former carer managed to get my relative into a wheelchair and took her to your well-kept courtyard where Mum was crocheting. Mum was brought tea and biscuits which was really helpful.
20 July 2023
I have had great satisfaction with Brewster House Care Home. My mum needs extra support which her previous home was unable to supply. She is being very well looked after - always clean, well fed and treated with dignity. The house always smells clean and fresh - again, completely different to Mum's previous home. The staff are all friendly, nice and polite.
20 July 2023
Overall, satisfactory but would like a little more attention paid when being dressed and particularly with undergarments. Also, care taken with hair.
20 July 2023
Always very clean and tidy. Plenty of staff around to help residents. Staff are always polite and assist residents well and are patient with them.
18 April 2023
We found the staff very friendly and helpful. Looking forward to our next visit.
21 February 2023
Nice place, staff are friendly. Management is excellent. Complaints are dealt with quickly.
08 December 2022
My friend was admitted to Brewster House as a result of a hip fracture. She is a difficult person to deal with, very domineering, likes her own way and generally able to manipulate others. I visited her every week, unannounced, except for the first time and was always impressed by the ambience of the whole place. The staff were welcoming, the manager and administrator took the time to make themselves known to me and the care staff always attentive to my friend. The food was good and nicely presented. I had previously heard bad reports of Brewster House, so I was delighted to see how well my friend was being cared for.