8 Middle Street, Beeston, Nottingham, NG9 1FX
View Full Details of Falcon HouseFalcon House is a warm and caring place to be. The staff are all so nice friendly and very caring both for my husband who lives there and also my welfare. The food always looks nice and the home is clean and well looked after although the outside spaces would benefit from some TLC for example the front and side near the car park needs weeding and maybe a few pot plants? Overall I would heartily recommend Falcon House to any family who want their loved ones well looked after.
Pleased with the home which is clean, bright and warm. My mum is being looked after well and seems content.
My father receives extremely good care from all the carers and the staff in Falcon House. They show care and understanding for all his needs. All the staff are friendly and helpful to me.The home is well cleaned and looked after.
Overall very good. Excellent staff.
Visited here every day whilst my mum was there for respite care. The home was always clean, warm and inviting. My mum's room was spotless. The staff are all fantastic and do a great job. I found them all very approachable, and helpful. I was always offered a cup of tea whilst visiting. They have entertainment on some afternoons. My mum said she enjoyed her stay there and always seemed happy enough. I wouldn't hesitate to use the home again for her.
I thank management and staff for looking after my mother and her safekeeping.
It was during the lockdown of 2020 that my wife had to go into a care home, so there was no opportunity of “shopping around”. I chose Falcon House on the basis of recommendations and convenience of location, and have been very satisfied indeed with the choice. The facilities are good, the bedrooms are pleasant and of a decent size, and the common rooms have an excellent atmosphere, all the staff and genuinely friendly and caring. My wife, very far gone with dementia, and totally incapable of looking after herself, seems to be as content as she is able to be. I couldn’t have made a better choice. Any concerns that I have are dealt with promptly and efficiently. In rating the various facilities, I have not marked activities and have rated food and drink as satisfactory as I have no experience of these and my wife is not of course able to comment on them.
I have received excellent service throughout with whatever and whenever I call of attend. The staff will always help at all times and be considerate to all problems relating my myself and my resident husband.
Staff were very friendly and set aside at room specifically for the resident's family to visit. Offered us a cup of tea and coffee are made our visit very comfortable. My grandad's room is nice and kept very clean and tidy.
On my visit, Mum was ready and waiting for me. The staff had her waiting in a wheelchair so we could go out together on one of the many outings organised. The staff are always pleasant and work very hard to cover the needs of the residents. They all have my utmost gratitude.
I'm so glad the family chose Falcon House to care for my dad. For a couple of weeks we were wondering how well he'd settle, but, despite his advancing Alzheimer's and initial anxiety, he was soon back to his cheerful (and cheeky!) self. The staff treat all residents and visitors as part of the "Falcon family", just as they would treat their own relatives and friends. They are hardworking, patient, kind and caring. The home is welcoming, clean and friendly, food is excellent, personal care is discreet and timely, activities are wonderful, and rooms are bright and cheery. Dad is happy in his new home and living a good life. Thank you.
I am very happy with the service provided at Falcon House. My mother is cared for well, always clean, well-fed and content. The staff are lovely and always cuddling my mum, making me and her grandson feel very welcome.
My mum has been at Falcon House nearly 3 years, and she appears to be settled and well cared for. Most of the staff are kind, friendly and caring. There are a couple of things which could be improved. My mum is often wearing clothes that don't belong to her, despite us providing sufficient clothes for her, and name labels. There is also a lot of rather dreary daytime TV shown in the day-room, which most of the dementia residents aren't able to understand. They would benefit far more from hearing music, whether something classical or songs from the decades of their youth.
Excellent - staff friendly and helpful. My friend appears well looked after and the food is excellent. A variety of drinks are served on a regular basis. I have been particularly impressed with the cleanliness throughout this home as well as in my friend's own room. The handling of more disabled residents always appears to be gentle and caring.
My friend appears to be well cared for. The home is clean and the staff seem genuinely fond of him. The constant TV in the main room often showing Crime Watch is a bit of a problem. No -one appears to watch it. My friend does get bored. I appreciate that his feet and eyes are checked regularly. His teeth are often loose and his hearing needs to be checked. I feel comfortable visiting the home.
My aunt is happy at Falcon House. She is always clean and cared for. Her room is neat. The staff are friendly to visitors and caring towards the residents. My aunt feels looked after.
The home is very clean tidy and welcoming. My dad seems very happy here.
The staff are friendly, supportive and helpful. My brother is clearly well cared for.
My mum is always clean and well-dressed. She is obviously well-fed. She enjoys the activities when she chooses to join in. She always tells me how much she likes the staff. The home itself is always clean and bright and there is good communication with the staff.
The care staff were very helpful and understanding of my mum's needs. Always happy to help.
Falcon House is a warm and caring place to be. The staff are all so nice friendly and very caring both for my husband who lives there and also my welfare. The food always looks nice and the home is clean and well looked after although the outside spaces would benefit from some TLC for example the front and side near the car park needs weeding and maybe a few pot plants? Overall I would heartily recommend Falcon House to any family who want their loved ones well looked after.
Pleased with the home which is clean, bright and warm. My mum is being looked after well and seems content.
My father receives extremely good care from all the carers and the staff in Falcon House. They show care and understanding for all his needs. All the staff are friendly and helpful to me.The home is well cleaned and looked after.
Overall very good. Excellent staff.
Visited here every day whilst my mum was there for respite care. The home was always clean, warm and inviting. My mum's room was spotless. The staff are all fantastic and do a great job. I found them all very approachable, and helpful. I was always offered a cup of tea whilst visiting. They have entertainment on some afternoons. My mum said she enjoyed her stay there and always seemed happy enough. I wouldn't hesitate to use the home again for her.
I thank management and staff for looking after my mother and her safekeeping.
It was during the lockdown of 2020 that my wife had to go into a care home, so there was no opportunity of “shopping around”. I chose Falcon House on the basis of recommendations and convenience of location, and have been very satisfied indeed with the choice. The facilities are good, the bedrooms are pleasant and of a decent size, and the common rooms have an excellent atmosphere, all the staff and genuinely friendly and caring. My wife, very far gone with dementia, and totally incapable of looking after herself, seems to be as content as she is able to be. I couldn’t have made a better choice. Any concerns that I have are dealt with promptly and efficiently. In rating the various facilities, I have not marked activities and have rated food and drink as satisfactory as I have no experience of these and my wife is not of course able to comment on them.
I have received excellent service throughout with whatever and whenever I call of attend. The staff will always help at all times and be considerate to all problems relating my myself and my resident husband.
Staff were very friendly and set aside at room specifically for the resident's family to visit. Offered us a cup of tea and coffee are made our visit very comfortable. My grandad's room is nice and kept very clean and tidy.
On my visit, Mum was ready and waiting for me. The staff had her waiting in a wheelchair so we could go out together on one of the many outings organised. The staff are always pleasant and work very hard to cover the needs of the residents. They all have my utmost gratitude.
I'm so glad the family chose Falcon House to care for my dad. For a couple of weeks we were wondering how well he'd settle, but, despite his advancing Alzheimer's and initial anxiety, he was soon back to his cheerful (and cheeky!) self. The staff treat all residents and visitors as part of the "Falcon family", just as they would treat their own relatives and friends. They are hardworking, patient, kind and caring. The home is welcoming, clean and friendly, food is excellent, personal care is discreet and timely, activities are wonderful, and rooms are bright and cheery. Dad is happy in his new home and living a good life. Thank you.
I am very happy with the service provided at Falcon House. My mother is cared for well, always clean, well-fed and content. The staff are lovely and always cuddling my mum, making me and her grandson feel very welcome.
My mum has been at Falcon House nearly 3 years, and she appears to be settled and well cared for. Most of the staff are kind, friendly and caring. There are a couple of things which could be improved. My mum is often wearing clothes that don't belong to her, despite us providing sufficient clothes for her, and name labels. There is also a lot of rather dreary daytime TV shown in the day-room, which most of the dementia residents aren't able to understand. They would benefit far more from hearing music, whether something classical or songs from the decades of their youth.
Excellent - staff friendly and helpful. My friend appears well looked after and the food is excellent. A variety of drinks are served on a regular basis. I have been particularly impressed with the cleanliness throughout this home as well as in my friend's own room. The handling of more disabled residents always appears to be gentle and caring.
My friend appears to be well cared for. The home is clean and the staff seem genuinely fond of him. The constant TV in the main room often showing Crime Watch is a bit of a problem. No -one appears to watch it. My friend does get bored. I appreciate that his feet and eyes are checked regularly. His teeth are often loose and his hearing needs to be checked. I feel comfortable visiting the home.
My aunt is happy at Falcon House. She is always clean and cared for. Her room is neat. The staff are friendly to visitors and caring towards the residents. My aunt feels looked after.
The home is very clean tidy and welcoming. My dad seems very happy here.
The staff are friendly, supportive and helpful. My brother is clearly well cared for.
My mum is always clean and well-dressed. She is obviously well-fed. She enjoys the activities when she chooses to join in. She always tells me how much she likes the staff. The home itself is always clean and bright and there is good communication with the staff.
The care staff were very helpful and understanding of my mum's needs. Always happy to help.