212 Hagley Road, Edgbaston, Birmingham, B16 9PH
View Full Details of HolmparkHolmpark is very friendly and understanding towards the residents. Each resident has their own difficulties but the staff are able to attend their happiness.
Excellent service and care, all the staff and carers are so nice and welcoming. I can see the carers take pride in the caring of the residents and facilities are kept clean and tidy. My only issue is the laundry can get mixed up and clothes go missing.
Staff very friendly and mother well looked after.
My mother receives excellent care and she has Alzheimer's, at times she can be hard work but all the staff provide good care to my mother and are highly experienced. I'm happy that my mother does get included in this they do in the care home and she has her hair cut regularly. We're satisfied that my mother is in good hands, Thanks to all the carers at Holmpark.
My friend has been at Holmpark for a couple of years now and has always been well looked after, is happy and settled. The staff take care to get to know the residents and there is a pleasant atmosphere around the home. Residents are free to spend their time in the lounge or in their own rooms and in the summer can also use the garden with supervision. My friend always enjoys the food at mealtimes and sometimes there are extra snacks in the afternoon which residents enjoy. The managers are pleasant, obliging and helpful as are the admin staff. The home is clean and well maintained. People work well as a team. The building is a converted house and it maintains something of a homely feel. It is easily accessible by bus and car from Birmingham city centre and has adequate parking space for visitors who are welcome at most times. From time to time there are special events and also regular meetings for relatives and families where ideas can be put forward for activities or new ideas.
I have found the staff to be accommodating treating my cousin with dignity and respect.
My mother is very happy in Holmpark since she has been there. My mother has been there since 2019, I have never seen her so happy. Thank you to all of it.
I am happy with all the care given to my brother. My brother has been here a while now. Staff are helpful and welcoming.
I am happy with all care given to my cousin. Staff are friendly.
Rooms are lovely and clean. Staff are extremely friendly, always ready to listen and respond to suggestions if they can be met. Over the months I have seen excellent interaction with residents and my mum. At least I can relax, having peace of mind, knowing my mum loves the staff and they love her. Plus she is safe. I would certainly recommend it to others.
Today had a reason to see the manager the issue I had was solved straight away no problem the manager is new there but runs the home with ease her door is always open for a chat or any worries you have well done
My husband spent almost three weeks at this home and has no regrets. He was treated properly and had peace and quiet time from home. Staff were ok, they treated my husband well. The food was very good. I would recommend this place to anyone. I say thanks to everyone that I came across.
He seems happy with most things and is having a wonderful time.
My mum is happy at this care home but I do feel that the building is not looked after enough. I was told that I shouldn't use one of the lifts as it keeps getting stuck with people inside it! I also feel that there is a lack of stimulus for the residents. Not enough activities for them. For example, in June 2024, there was no recognition of the D-Day 80th Anniversary, no bunting etc. How boring just to sit and watch TV all day!
Everything, everyone is very nice and caring to Mum, giving every day medication through the day, laundry after that and returning them to her room, cleaning her room every day, tidying her bed, tidying her room making sure she has lunch and dinner etc.
My sister is a new resident. My overview so far is a good one. The impression I get is a nice care home with present and caring staff. Other than that she, as stated, is new to Holmpark so cannot comment objectively any further.
Everyone is welcoming and Mum is very well looked after. Her room is well-equipped and comfortable. The staff are always so nice and friendly. Mum always says how nice the food is and she can always ask for anything extra (cakes, biscuits, etc). The staff check her regularly and take the time to make sure she is ok.
This care home is awesome. From day one, my relative has felt at home and safe. The staff work as a team in the interest of the residents. I have also found them to be excellent at engaging and taking into consideration the needs of extended family members. The care home is spotless and actively encourages residents to engage in pre-planned entertainment. I would certainly recommend.
My mother went into the home as she couldn't cope any more in her flat and found it difficult to do normal everyday things. My mother has settled in well at the home and has been made welcome. The staff are all very helpful and knowledgeable about their jobs. I have been notified on several occasions when Mom has had a few falls and other medical problems and the staff have always contacted me regarding these issues. All in all, I am very pleased with the care Mom has received.
My mother moved in July 2023, she settled in very well. Staff are very friendly, and make you welcome as you arrive during the visit. The carers work very hard and have lots of patience. My brother and I are impressed with the care home the only thing we are not happy with is her clothes, sometimes items go missing. Also, she has items of someone else's clothing. Including Men's pants! Overall we are pleased with the care Mum is having.
Holmpark is very friendly and understanding towards the residents. Each resident has their own difficulties but the staff are able to attend their happiness.
Excellent service and care, all the staff and carers are so nice and welcoming. I can see the carers take pride in the caring of the residents and facilities are kept clean and tidy. My only issue is the laundry can get mixed up and clothes go missing.
Staff very friendly and mother well looked after.
My mother receives excellent care and she has Alzheimer's, at times she can be hard work but all the staff provide good care to my mother and are highly experienced. I'm happy that my mother does get included in this they do in the care home and she has her hair cut regularly. We're satisfied that my mother is in good hands, Thanks to all the carers at Holmpark.
My friend has been at Holmpark for a couple of years now and has always been well looked after, is happy and settled. The staff take care to get to know the residents and there is a pleasant atmosphere around the home. Residents are free to spend their time in the lounge or in their own rooms and in the summer can also use the garden with supervision. My friend always enjoys the food at mealtimes and sometimes there are extra snacks in the afternoon which residents enjoy. The managers are pleasant, obliging and helpful as are the admin staff. The home is clean and well maintained. People work well as a team. The building is a converted house and it maintains something of a homely feel. It is easily accessible by bus and car from Birmingham city centre and has adequate parking space for visitors who are welcome at most times. From time to time there are special events and also regular meetings for relatives and families where ideas can be put forward for activities or new ideas.
I have found the staff to be accommodating treating my cousin with dignity and respect.
My mother is very happy in Holmpark since she has been there. My mother has been there since 2019, I have never seen her so happy. Thank you to all of it.
I am happy with all the care given to my brother. My brother has been here a while now. Staff are helpful and welcoming.
I am happy with all care given to my cousin. Staff are friendly.
Rooms are lovely and clean. Staff are extremely friendly, always ready to listen and respond to suggestions if they can be met. Over the months I have seen excellent interaction with residents and my mum. At least I can relax, having peace of mind, knowing my mum loves the staff and they love her. Plus she is safe. I would certainly recommend it to others.
Today had a reason to see the manager the issue I had was solved straight away no problem the manager is new there but runs the home with ease her door is always open for a chat or any worries you have well done
My husband spent almost three weeks at this home and has no regrets. He was treated properly and had peace and quiet time from home. Staff were ok, they treated my husband well. The food was very good. I would recommend this place to anyone. I say thanks to everyone that I came across.
He seems happy with most things and is having a wonderful time.
My mum is happy at this care home but I do feel that the building is not looked after enough. I was told that I shouldn't use one of the lifts as it keeps getting stuck with people inside it! I also feel that there is a lack of stimulus for the residents. Not enough activities for them. For example, in June 2024, there was no recognition of the D-Day 80th Anniversary, no bunting etc. How boring just to sit and watch TV all day!
Everything, everyone is very nice and caring to Mum, giving every day medication through the day, laundry after that and returning them to her room, cleaning her room every day, tidying her bed, tidying her room making sure she has lunch and dinner etc.
My sister is a new resident. My overview so far is a good one. The impression I get is a nice care home with present and caring staff. Other than that she, as stated, is new to Holmpark so cannot comment objectively any further.
Everyone is welcoming and Mum is very well looked after. Her room is well-equipped and comfortable. The staff are always so nice and friendly. Mum always says how nice the food is and she can always ask for anything extra (cakes, biscuits, etc). The staff check her regularly and take the time to make sure she is ok.
This care home is awesome. From day one, my relative has felt at home and safe. The staff work as a team in the interest of the residents. I have also found them to be excellent at engaging and taking into consideration the needs of extended family members. The care home is spotless and actively encourages residents to engage in pre-planned entertainment. I would certainly recommend.
My mother went into the home as she couldn't cope any more in her flat and found it difficult to do normal everyday things. My mother has settled in well at the home and has been made welcome. The staff are all very helpful and knowledgeable about their jobs. I have been notified on several occasions when Mom has had a few falls and other medical problems and the staff have always contacted me regarding these issues. All in all, I am very pleased with the care Mom has received.
My mother moved in July 2023, she settled in very well. Staff are very friendly, and make you welcome as you arrive during the visit. The carers work very hard and have lots of patience. My brother and I are impressed with the care home the only thing we are not happy with is her clothes, sometimes items go missing. Also, she has items of someone else's clothing. Including Men's pants! Overall we are pleased with the care Mum is having.