Submit a Review for Maple Dene
10/14 St Agnes Road, Moseley, Birmingham, B13 9PW
View Full Details of Maple DeneLatest Reviews for Maple Dene
30 January 2025
My mom is in her 5th year at Maple Dene. Throughout this time the care, attention and respect shown to her by all the staff have been exceptional. They do all they can to ensure all the residents have the best possible stay. We are delighted that we chose Maple Dene to become her new home. It has the professional, safe, caring family-orientated environment that we hoped for.
27 January 2025
My mum was a resident of Mapledene for 12 months. During this. Mum was well cared for and shown respect and treated with dignity. Mum particularly loved the garden area which had beautiful mature trees and plants. Also lots of seating areas in both the sunshine and shade. The garden was very well maintained and easy to access for wheelchairs. Mom loved the food on the kitchen staff and all were really friendly. The rooms were kept clean and the laundry always smelt lovely and fresh. The care staff are exceptional so many of them go well over and above. Also, make the family feel welcome. Some great entertainment. Highly recommend Maple Dean. Management and staff friendly and professional.
24 January 2025
My mother-in-law resided at Maple Dene for the last 12 months. The staff throughout the home made her welcome and helped her to settle in after 65 years of living in her own home. That she adapted so quickly at the grand age of 95 is due to the exceptional care and attention she received every day without fail. I cannot commend you all highly enough as a professional care team with excellent leadership and caring carers.
02 December 2024
Absolutely delighted we chose this lovely care home for my mum. She has only been here a few weeks and has settled in really well. She constantly says how happy she is and how wonderful everyone is. What more can one ask for?
25 November 2024
I am very impressed with the care and attention given to residents. Well done.
26 September 2024
I visited my aunty yesterday at Maple Dene. I have been in the care sector myself for over 32 years and have visited many care home establishments during this time. I wanted to let you know how impressed I am with Maple Dene. The staff, the food, the entertainment and overall appearance is 110%. The residents were all praising their new homes and it has a wonderful atmosphere. My aunty looks really well and cannot believe how much she loves her new home. A big congratulations to everyone involved.
05 August 2024
Hard to put into words the extent of our gratitude to all at Maple Dene. Residents are cared for with a huge amount of respect and dignity. Staff really get to know each resident as an individual. On the first visit, we could really feel the warm and welcoming environment. Staff really are exceptional and incredibly caring people and we cannot thank them enough for making our dear Dad so comfortable, happy and relaxed after no longer being able to manage in his own home. The transition from home to Maple Dene was made so much easier for him and us by the wonderful staff and residents making him feel like one of the family. A man who was usually quite shy actually made friends and took part in life at Maple Dene quite easily. He felt comfortable and relaxed in his flat and was enjoying making a new home for himself. So sad that his time at Maple Dene was cut short after losing him unexpectedly, but we are forever grateful he was able to be one of the Maple Dene family for the time he had.
12 July 2024
My father came to Maple Dene following the death of my mum in 2021. He has always been well cared for and happy at Maple Dene. In the last 6 months, as his health has been failing their care of him has been exemplary. When he died this month they treated him and us with love, dignity and respect.
06 June 2024
Dad only arrived a few days ago for respite care and already he looks so well and cared for! The staff are really attentive with nothing being too much trouble. Dad says the staff are 'exceptional' and describes the food as 'excellent' - he's never eaten so much! We can't express enough how thankful we are for Dad to be in such a caring, happy, well-run home.
09 February 2024
We are very grateful for all the care and kindness shown to our 95-year-old mum on returning to Maple Dene after a 5-week stay in hospital with pneumonia. The staff team have been really professional in taking on board her mobility issues and welcoming her back to familiar surroundings. Thank you to everyone involved!
24 November 2023
Maple Dene has been a very caring home for my mother. It's been great for her to have her own small flat, such a bonus for a care home. The staff have been kind, caring and friendly, frequently calling in to see Mom and giving her time. The home is well-run and any queries are dealt with promptly. My mom was content.
24 November 2023
Maple Dene was a perfect last home for my mother-in-law. She was well looked after and anything that she needed was provided for her. The leadership and the staff in the home are to be congratulated on the way they delivered the service needed in an unhurried and empathetic manner, despite I'm sure being pressured and very busy at times. I could not have asked for a better home for my mother-in-law to live in for the last years of her life. Thank you!
05 September 2023
Mum has only been at Maple Dene for a few days and has settled in really well. The staff are very attentive and are really helpful when you arrive to visit. The admin team are very professional and prompt at answering queries. One lady particularly gave a good first impression. She was really knowledgeable when we looked around initially, and I liked the fact that she recalled my and Mum's names from a previous email even when we had turned up impromptu.
24 July 2023
My partner went into Maple Dene for respite care and from my initial contact with the staff and throughout his two-week stay I was welcomed and felt included in his care by all the staff. They provided excellent person-centred care ensuring needs were identified and met wherever possible. The experience has reassured me about future care.
06 June 2023
My father has been at Maple Dene for two years and has been exceptionally well looked after. His increasing frailty is managed with great care and compassion and every effort is made to involve him in activities. The staff like him and make a fuss about him and are genuinely caring. A wonderful home.
02 June 2023
Since my mum has moved in, I have felt so happy as I know my mum is happy and well cared for. She is looked after so well, the food is delicious (yes I sneaked a spoonful of pudding one day!) her flat is clean and tidy, there are so many good activities and it is nice for my mum to have company. The staff are so lovely, kind and reassuring and so attentive.
18 May 2023
The staff are all very kind to my sister and we feel at ease with her care and support.
16 March 2023
Recently the team at Maple Dene arranged a special outing for my mother. This meant so much to her and I know the carers will have had to make special arrangements as Mum needs a wheelchair now. Whenever I visit, the staff are polite and helpful and when Mum needs assistance they are gentle and patient. I can tell Mum is well cared for and the accommodation is kept clean. There are different activities every day throughout the week to keep residents busy and these are quite varied.
02 February 2023
My Mum had been at the care home for a couple of years. Unfortunately, she recently passed away. The carers are wonderful and made her last few days as comfortable as anyone could ask for. They kept us informed of any changes, so that family were present when she slipped away. Thanks for all you did to make her last few years happy and content.
29 December 2022
Mam moved in just over two years ago. She had struggled to cope in her own home for five years. Since being at Maple Dene, I have seen such an improvement in her mental health. Physically, she is slowing down but she is 86! She is happy and well cared for. The care staff all seem to know her and her quiet personality. A big thank you to all the care staff.
Latest Reviews for Maple Dene
30 January 2025
My mom is in her 5th year at Maple Dene. Throughout this time the care, attention and respect shown to her by all the staff have been exceptional. They do all they can to ensure all the residents have the best possible stay. We are delighted that we chose Maple Dene to become her new home. It has the professional, safe, caring family-orientated environment that we hoped for.
27 January 2025
My mum was a resident of Mapledene for 12 months. During this. Mum was well cared for and shown respect and treated with dignity. Mum particularly loved the garden area which had beautiful mature trees and plants. Also lots of seating areas in both the sunshine and shade. The garden was very well maintained and easy to access for wheelchairs. Mom loved the food on the kitchen staff and all were really friendly. The rooms were kept clean and the laundry always smelt lovely and fresh. The care staff are exceptional so many of them go well over and above. Also, make the family feel welcome. Some great entertainment. Highly recommend Maple Dean. Management and staff friendly and professional.
24 January 2025
My mother-in-law resided at Maple Dene for the last 12 months. The staff throughout the home made her welcome and helped her to settle in after 65 years of living in her own home. That she adapted so quickly at the grand age of 95 is due to the exceptional care and attention she received every day without fail. I cannot commend you all highly enough as a professional care team with excellent leadership and caring carers.
02 December 2024
Absolutely delighted we chose this lovely care home for my mum. She has only been here a few weeks and has settled in really well. She constantly says how happy she is and how wonderful everyone is. What more can one ask for?
25 November 2024
I am very impressed with the care and attention given to residents. Well done.
26 September 2024
I visited my aunty yesterday at Maple Dene. I have been in the care sector myself for over 32 years and have visited many care home establishments during this time. I wanted to let you know how impressed I am with Maple Dene. The staff, the food, the entertainment and overall appearance is 110%. The residents were all praising their new homes and it has a wonderful atmosphere. My aunty looks really well and cannot believe how much she loves her new home. A big congratulations to everyone involved.
05 August 2024
Hard to put into words the extent of our gratitude to all at Maple Dene. Residents are cared for with a huge amount of respect and dignity. Staff really get to know each resident as an individual. On the first visit, we could really feel the warm and welcoming environment. Staff really are exceptional and incredibly caring people and we cannot thank them enough for making our dear Dad so comfortable, happy and relaxed after no longer being able to manage in his own home. The transition from home to Maple Dene was made so much easier for him and us by the wonderful staff and residents making him feel like one of the family. A man who was usually quite shy actually made friends and took part in life at Maple Dene quite easily. He felt comfortable and relaxed in his flat and was enjoying making a new home for himself. So sad that his time at Maple Dene was cut short after losing him unexpectedly, but we are forever grateful he was able to be one of the Maple Dene family for the time he had.
12 July 2024
My father came to Maple Dene following the death of my mum in 2021. He has always been well cared for and happy at Maple Dene. In the last 6 months, as his health has been failing their care of him has been exemplary. When he died this month they treated him and us with love, dignity and respect.
06 June 2024
Dad only arrived a few days ago for respite care and already he looks so well and cared for! The staff are really attentive with nothing being too much trouble. Dad says the staff are 'exceptional' and describes the food as 'excellent' - he's never eaten so much! We can't express enough how thankful we are for Dad to be in such a caring, happy, well-run home.
09 February 2024
We are very grateful for all the care and kindness shown to our 95-year-old mum on returning to Maple Dene after a 5-week stay in hospital with pneumonia. The staff team have been really professional in taking on board her mobility issues and welcoming her back to familiar surroundings. Thank you to everyone involved!
24 November 2023
Maple Dene has been a very caring home for my mother. It's been great for her to have her own small flat, such a bonus for a care home. The staff have been kind, caring and friendly, frequently calling in to see Mom and giving her time. The home is well-run and any queries are dealt with promptly. My mom was content.
24 November 2023
Maple Dene was a perfect last home for my mother-in-law. She was well looked after and anything that she needed was provided for her. The leadership and the staff in the home are to be congratulated on the way they delivered the service needed in an unhurried and empathetic manner, despite I'm sure being pressured and very busy at times. I could not have asked for a better home for my mother-in-law to live in for the last years of her life. Thank you!
05 September 2023
Mum has only been at Maple Dene for a few days and has settled in really well. The staff are very attentive and are really helpful when you arrive to visit. The admin team are very professional and prompt at answering queries. One lady particularly gave a good first impression. She was really knowledgeable when we looked around initially, and I liked the fact that she recalled my and Mum's names from a previous email even when we had turned up impromptu.
24 July 2023
My partner went into Maple Dene for respite care and from my initial contact with the staff and throughout his two-week stay I was welcomed and felt included in his care by all the staff. They provided excellent person-centred care ensuring needs were identified and met wherever possible. The experience has reassured me about future care.
06 June 2023
My father has been at Maple Dene for two years and has been exceptionally well looked after. His increasing frailty is managed with great care and compassion and every effort is made to involve him in activities. The staff like him and make a fuss about him and are genuinely caring. A wonderful home.
02 June 2023
Since my mum has moved in, I have felt so happy as I know my mum is happy and well cared for. She is looked after so well, the food is delicious (yes I sneaked a spoonful of pudding one day!) her flat is clean and tidy, there are so many good activities and it is nice for my mum to have company. The staff are so lovely, kind and reassuring and so attentive.
18 May 2023
The staff are all very kind to my sister and we feel at ease with her care and support.
16 March 2023
Recently the team at Maple Dene arranged a special outing for my mother. This meant so much to her and I know the carers will have had to make special arrangements as Mum needs a wheelchair now. Whenever I visit, the staff are polite and helpful and when Mum needs assistance they are gentle and patient. I can tell Mum is well cared for and the accommodation is kept clean. There are different activities every day throughout the week to keep residents busy and these are quite varied.
02 February 2023
My Mum had been at the care home for a couple of years. Unfortunately, she recently passed away. The carers are wonderful and made her last few days as comfortable as anyone could ask for. They kept us informed of any changes, so that family were present when she slipped away. Thanks for all you did to make her last few years happy and content.
29 December 2022
Mam moved in just over two years ago. She had struggled to cope in her own home for five years. Since being at Maple Dene, I have seen such an improvement in her mental health. Physically, she is slowing down but she is 86! She is happy and well cared for. The care staff all seem to know her and her quiet personality. A big thank you to all the care staff.