Submit a Review for The Chiswick Nursing Centre
Ravenscourt Gardens, London, W6 0AE
View Full Details of The Chiswick Nursing CentreLatest Reviews for The Chiswick Nursing Centre
23 January 2025
I recently spent two weeks at Chiswick Nursing Centre following a knee replacement operation, and I couldn't be more pleased with the care I received. The nursing staff were amazing and professional, ensuring I was comfortable throughout my stay. The help from the care team was equally fantastic, always positive and encouraging, which made a real difference to my recovery. A special mention goes to the physiotherapist whose expertise and encouragement played a huge role in helping me get back on my feet. Overall, the support I received was second to none, and I'm very grateful for the outstanding care provided by everyone at the centre.
09 January 2025
My mother needed temporary, respite care while her home was undergoing building works. She is 91, had had a recent hip operation and has dementia. The care home were wonderful in looking after her, providing regular physio sessions, and support when required. The standard of food, both for her and her visitors, was excellent, and varied as required. All the nursing and support staff were very friendly and attentive. There were regular events and entertainment organised, which my mother much enjoyed, and was an added bonus for us. She made a number of friends there, whom she will miss. Overall, we were delighted with the service from The Chiswick Nursing Centre and would both recommend it, and return if needed.
23 December 2024
Sympathetic and careful care from nurses and carers, with excellent physiotherapy in attractive surroundings.
02 December 2024
My dad is a resident at The Chiswick Nursing Centre and needs 24-hour care after suffering a life-changing stroke. This nursing home has all the capabilities and facilities to deal with his complex nursing needs. They have been most helpful, supportive and understanding. The staff are kind and care for the residents. I would recommend this nursing home to others and thank them for the work they do.
31 October 2024
The Chiswick Nursing Centre is excellent. Very kind and helpful nurses and staff. The care is first-class and much appreciated. I enjoyed my stay very much.
23 October 2024
I have been very efficiently and politely served in all spheres while I have been here.
23 October 2024
Very good service and attention to detail. The only criticism I have is the lateness of my completion of preparation in the morning.
11 October 2024
All the staff seemed very caring, competent and friendly. They would occasionally forget to carry out requests but this seemed to be when staff were very busy, or there was not enough staff on duty. Physiotherapy very good and was really beneficial. The room was bland a bit poky (not very much room to operate in with medical equipment or more than one person). It felt like being in a 3-star hotel. Lighting was inadequate (an anglepoise lamp was brought in after the complaint). Food was mostly good but often tasteless. Having 2 menus was confusing. But the chef was willing to adapt meals at my mother's request. The client liaison person and Activities Coordinator helpful (although my mother did not wish to participate in any activities). A garden was advertised but no visits were ever offered. Management invisible and contract lengthy and difficult for my mother to read through. The drama of de-registering from her GP and registering with the resident GP nerve-wracking, but not the Centre's fault.
31 July 2024
My friend is very happy and settled at Chiswick Nursing Centre. I visit regularly and have been very impressed with all the interactions I have had with doctors, nurses and the care staff. Everyone has been pleasant and welcoming to visitors and gentle and all the staff are equally pleasant and caring in their dealings with my friend and other residents. My friend enjoys all his meals - he definitely did not do so when he was in hospital! I have seen for myself how appetisingly they are presented, both on trays when residents are in bed and at the table in the day room. It is also very nice to be offered tea and biscuits when I visit my friend at tea time! I was very surprised at the amount of activities that are organised for residents. There is something going on each month. I was present when two alpacas visited, and saw for myself how much everyone enjoyed interacting with these gentle animals. My friend still talks about that visit.
16 May 2024
I have been a temporary resident at The Chiswick Nursing Centre for nearly five weeks and have found it a most pleasant experience. The staff are very kind and caring. The food is good, the premises are clean and the whole atmosphere is calm and peaceful. My thanks to all involved in the running of this centre.
11 April 2024
I would highly recommend the Chiswick Nursing Centre from my first telephone call etc. I had a total hip replacement and wanted somewhere physio was included. I definitely was not disappointed. I stayed for one week and all the nurses, carers and the physiotherapy department were excellent. I stayed at the Balmoral suite. Thank you to everyone!
20 March 2024
The Chiswick Nursing Centre has provided exceptional service for my sister in the Balmoral suite. The staff of Chiswick Nursing Center are extraordinary from the welcoming front desk person to the nurses, the carers, and all of the staff who support the residents. They are helpful, patient people who always have a kind word and a smile for residents and visitors alike. Food services and cleanliness are excellent.
15 March 2024
Without exception every member of staff has been professional. Booking the room, receptionists, manager, nurses, catering staff, accounts, cleaners - all kind, helpful and welcoming. I feel my mum has people who connect with her and are proud of their work to help her as well as reassuring and communicating well with me so I get some support. When you promise to never put your parents in a home and then circumstances change you feel very apprehensive. The Chiswick Nursing Centre has offered the very best solution for us and is actively working to improve a difficult situation. It is a lot of money but when you realise the quality of care and provision it is understandable. It is tucked away in a peaceful but very handy location and feels like a hidden gem. As a daughter I believe that my mum is safe, respected, comfortable and improving with their care.
25 January 2024
We had a very good experience with The Chiswick Nursing Centre. The staff who looked after my mother were wonderful and looked after her very well with great patience and sympathy. This applied not only to the carers and nurses but also to all the staff at different levels and in different jobs that we engaged with (including the people on the ground floor reception). We never met anyone at The Chiswick who was not very kind and cheerful and wonderful and patient with the residents. The arrangements for medical care with the local GP's practice were also first-class and my mother saw the GP more in three weeks than she had seen her previous GP in the last three years! We very much appreciated everything that was done for my mother in the time she was at The Chiswick.
29 November 2023
I have always found all of the staff polite and friendly. I have also liaised with the management and office and have always had a prompt and timely response to my queries. I feel that my father is in safe hands and I know that the doctors are visiting him regularly and reporting to me. The nurses on his ward also seem to have a good knowledge of my father. The Chiswick has gone above and beyond in organising dentists and opticians. I am so grateful for the activities that are organised and try to participate with my father as it makes a difference to the visit. Very pleased with the service provided.
15 November 2023
I had shingles and covid and was well looked after also my recovery took some time.
26 October 2023
We have had a very positive experience at Chiswick Nursing Centre. The staff have been unhesitatingly kind, helpful and responsive. They have made sure my husband has had his needs regarding personal care and toileting handled sensitively and with dignity. The food and the catering have been of a high standard. We would highly recommend it as an excellent nursing centre.
30 August 2023
I came to The Chiswick Nursing Centre since I needed full-time care as a result of an accident. Everybody could not be nicer and I am happy to recommend the centre to anybody who needs care of a very high standard.
28 August 2023
Do not go here, from my experience you will be putting your loved ones in danger! Incompetent leads the incompetent! The care staff lie a lot and the nursing staff believe them! I have had to call an ambulance several times just to pee or they leave you long enough in a wet bed to get sores! Be warned and watch out! This is true to my personal experience.
17 May 2023
Uncomfortable with male carers, would like response time to be quicker. Not washed until 11.00. Otherwise, everything is good.
Latest Reviews for The Chiswick Nursing Centre
23 January 2025
I recently spent two weeks at Chiswick Nursing Centre following a knee replacement operation, and I couldn't be more pleased with the care I received. The nursing staff were amazing and professional, ensuring I was comfortable throughout my stay. The help from the care team was equally fantastic, always positive and encouraging, which made a real difference to my recovery. A special mention goes to the physiotherapist whose expertise and encouragement played a huge role in helping me get back on my feet. Overall, the support I received was second to none, and I'm very grateful for the outstanding care provided by everyone at the centre.
09 January 2025
My mother needed temporary, respite care while her home was undergoing building works. She is 91, had had a recent hip operation and has dementia. The care home were wonderful in looking after her, providing regular physio sessions, and support when required. The standard of food, both for her and her visitors, was excellent, and varied as required. All the nursing and support staff were very friendly and attentive. There were regular events and entertainment organised, which my mother much enjoyed, and was an added bonus for us. She made a number of friends there, whom she will miss. Overall, we were delighted with the service from The Chiswick Nursing Centre and would both recommend it, and return if needed.
23 December 2024
Sympathetic and careful care from nurses and carers, with excellent physiotherapy in attractive surroundings.
02 December 2024
My dad is a resident at The Chiswick Nursing Centre and needs 24-hour care after suffering a life-changing stroke. This nursing home has all the capabilities and facilities to deal with his complex nursing needs. They have been most helpful, supportive and understanding. The staff are kind and care for the residents. I would recommend this nursing home to others and thank them for the work they do.
31 October 2024
The Chiswick Nursing Centre is excellent. Very kind and helpful nurses and staff. The care is first-class and much appreciated. I enjoyed my stay very much.
23 October 2024
I have been very efficiently and politely served in all spheres while I have been here.
23 October 2024
Very good service and attention to detail. The only criticism I have is the lateness of my completion of preparation in the morning.
11 October 2024
All the staff seemed very caring, competent and friendly. They would occasionally forget to carry out requests but this seemed to be when staff were very busy, or there was not enough staff on duty. Physiotherapy very good and was really beneficial. The room was bland a bit poky (not very much room to operate in with medical equipment or more than one person). It felt like being in a 3-star hotel. Lighting was inadequate (an anglepoise lamp was brought in after the complaint). Food was mostly good but often tasteless. Having 2 menus was confusing. But the chef was willing to adapt meals at my mother's request. The client liaison person and Activities Coordinator helpful (although my mother did not wish to participate in any activities). A garden was advertised but no visits were ever offered. Management invisible and contract lengthy and difficult for my mother to read through. The drama of de-registering from her GP and registering with the resident GP nerve-wracking, but not the Centre's fault.
31 July 2024
My friend is very happy and settled at Chiswick Nursing Centre. I visit regularly and have been very impressed with all the interactions I have had with doctors, nurses and the care staff. Everyone has been pleasant and welcoming to visitors and gentle and all the staff are equally pleasant and caring in their dealings with my friend and other residents. My friend enjoys all his meals - he definitely did not do so when he was in hospital! I have seen for myself how appetisingly they are presented, both on trays when residents are in bed and at the table in the day room. It is also very nice to be offered tea and biscuits when I visit my friend at tea time! I was very surprised at the amount of activities that are organised for residents. There is something going on each month. I was present when two alpacas visited, and saw for myself how much everyone enjoyed interacting with these gentle animals. My friend still talks about that visit.
16 May 2024
I have been a temporary resident at The Chiswick Nursing Centre for nearly five weeks and have found it a most pleasant experience. The staff are very kind and caring. The food is good, the premises are clean and the whole atmosphere is calm and peaceful. My thanks to all involved in the running of this centre.
11 April 2024
I would highly recommend the Chiswick Nursing Centre from my first telephone call etc. I had a total hip replacement and wanted somewhere physio was included. I definitely was not disappointed. I stayed for one week and all the nurses, carers and the physiotherapy department were excellent. I stayed at the Balmoral suite. Thank you to everyone!
20 March 2024
The Chiswick Nursing Centre has provided exceptional service for my sister in the Balmoral suite. The staff of Chiswick Nursing Center are extraordinary from the welcoming front desk person to the nurses, the carers, and all of the staff who support the residents. They are helpful, patient people who always have a kind word and a smile for residents and visitors alike. Food services and cleanliness are excellent.
15 March 2024
Without exception every member of staff has been professional. Booking the room, receptionists, manager, nurses, catering staff, accounts, cleaners - all kind, helpful and welcoming. I feel my mum has people who connect with her and are proud of their work to help her as well as reassuring and communicating well with me so I get some support. When you promise to never put your parents in a home and then circumstances change you feel very apprehensive. The Chiswick Nursing Centre has offered the very best solution for us and is actively working to improve a difficult situation. It is a lot of money but when you realise the quality of care and provision it is understandable. It is tucked away in a peaceful but very handy location and feels like a hidden gem. As a daughter I believe that my mum is safe, respected, comfortable and improving with their care.
25 January 2024
We had a very good experience with The Chiswick Nursing Centre. The staff who looked after my mother were wonderful and looked after her very well with great patience and sympathy. This applied not only to the carers and nurses but also to all the staff at different levels and in different jobs that we engaged with (including the people on the ground floor reception). We never met anyone at The Chiswick who was not very kind and cheerful and wonderful and patient with the residents. The arrangements for medical care with the local GP's practice were also first-class and my mother saw the GP more in three weeks than she had seen her previous GP in the last three years! We very much appreciated everything that was done for my mother in the time she was at The Chiswick.
29 November 2023
I have always found all of the staff polite and friendly. I have also liaised with the management and office and have always had a prompt and timely response to my queries. I feel that my father is in safe hands and I know that the doctors are visiting him regularly and reporting to me. The nurses on his ward also seem to have a good knowledge of my father. The Chiswick has gone above and beyond in organising dentists and opticians. I am so grateful for the activities that are organised and try to participate with my father as it makes a difference to the visit. Very pleased with the service provided.
15 November 2023
I had shingles and covid and was well looked after also my recovery took some time.
26 October 2023
We have had a very positive experience at Chiswick Nursing Centre. The staff have been unhesitatingly kind, helpful and responsive. They have made sure my husband has had his needs regarding personal care and toileting handled sensitively and with dignity. The food and the catering have been of a high standard. We would highly recommend it as an excellent nursing centre.
30 August 2023
I came to The Chiswick Nursing Centre since I needed full-time care as a result of an accident. Everybody could not be nicer and I am happy to recommend the centre to anybody who needs care of a very high standard.
28 August 2023
Do not go here, from my experience you will be putting your loved ones in danger! Incompetent leads the incompetent! The care staff lie a lot and the nursing staff believe them! I have had to call an ambulance several times just to pee or they leave you long enough in a wet bed to get sores! Be warned and watch out! This is true to my personal experience.
17 May 2023
Uncomfortable with male carers, would like response time to be quicker. Not washed until 11.00. Otherwise, everything is good.