Submit a Review for Summerhill Residential Home
46 Glenwood Road, West Moors, Ferndown, BH22 0ER
View Full Details of Summerhill Residential HomeLatest Reviews for Summerhill Residential Home
29 January 2025
I came in for 2 weeks respite care in October but just after a short stay in hospital I returned back to the home to convalesce. The staff have looked after me extremely well. They are helpful and friendly and always available for a chat.
21 January 2025
I could not wish for a better care home for mum. Friendly, caring staff and always a familiar face. It was a big step for mum going into a home but she was made to feel so welcome on arrival. I was sure I had made the right decision about her care and after two years, this has proved to be so. The management is excellent, any queries or concerns I have are always addressed promptly. Mum is cared for as an individual and although often reluctant to join in with activities, she is given encouragement but never forced to take part. This is a happy, homely, very well run care home and I am so glad to have found it for mum.
20 January 2025
To the caring staff at Summerhill; We visited our friend on the 27th of Dec 2024 who sadly had suffered a serious incident on the 24th. But made a remarkable recovery due we are sure to impeccable care. Whilst his memory is affected. His speech eyesight and sense of humour are in no way impaired. He looked ten years younger than when he was admitted initially for respite in December 2023. Well fed, clean, tidy, and very much enjoying his new life in Summerhill. Long may it continue.
13 August 2024
All the family are really happy that Mother-in-law is doing very well at Summerhill. Mum is certainly well cared for. The staff are lovely and very caring. Mum has come on leaps and bounds since moving into the home. She is always chatty with the staff and has a little laugh with them. Can't fault at all how they care for Mum. The manager and her staff are exceptional.
08 April 2024
I cannot praise the staff enough in this residence. They are always so cheerful and helpful regardless of what is happening in the home. From the cook and kitchen staff who are wonderful to all the carers. The manager is so gentle, kind and understanding. I cannot say enough about the wonderful care my mum receives even though she is very difficult to deal with.
02 April 2024
Staff are all so caring and dedicated. Nothing is too much trouble for them. The home is very clean, meals always look appetising. Activities are good and always encourage people to get involved.
28 March 2024
My mother has been in this care home for almost six years, and throughout this period, her care has been excellent. The management and staff treat her (and all residents) with dignity and kindness and often go the extra mile. It is of great comfort to me that my mum is safe and well looked after. I cannot praise the team highly enough.
25 March 2024
I have found Summerhill and staff very good in all aspects of my contact with them.
25 March 2024
I enjoy living at Summerhill, I feel safe. Overall, very good and happy.
22 March 2024
Friendly, helpful, caring and informative.
15 March 2024
My family member is happy and well cared for. The home reports have not been refurbished since 2001 and the manager recognises maintenance is now very much needed and a maintenance employee is about to join the team.
21 June 2023
I am so pleased to have found this gem of a care home. My dad has settled in well, and I have peace knowing that he is in good and kind hands. The management makes a point of getting to know him, and likewise, everyone treats him with respect. They get to know Dad's particular needs, his likes and dislikes, and they always endeavour to deal with all this in the best way possible. Dad has a lovely room with access to the garden. The room has all the necessary equipment and his own personal items. The food served is very good, and the chefs/cooks make an effort to know what he does and doesn't like to eat. All the staff are hospitable to us whenever we visit, but most importantly, Dad is very well cared for.
16 March 2023
The room was lovely, looking out onto the garden. All staff, I just couldn't fault any of them - a great team. Nothing was a problem. Having just come from the hospital for a week's rehab and not so confident in my walking/balance, having 24-hour care, especially at night knowing someone's there, brought my confidence up a notch. My care was brilliant - thank you!
14 March 2023
All staff try really hard in all areas.
14 March 2023
My dear mum spent a week in rehab, and what a difference from her leaving the hospital to leaving the care home in a week! I cannot praise the care, kindness and hardwork from a lovely team caring for my mum. Thank you.
21 February 2023
The staff are extremely patient and helpful. The cook makes good food and is always helpful when there is a food I don't like. The carers always help me keep my room tidy and the cleanliness, in general, is good. I have a lot of freedom here, and I enjoy the garden. I am very happy here.
16 February 2023
I am very pleased and impressed by the wonderful care that my mum is receiving at Summerhill Residential Home. Mum has dementia and has settled in wonderfully to her new environment. The staff at Summerhill Residential Home are very friendly and keep me fully informed about all aspects of Mum's health, behaviour and activities that she has been doing. I am always welcome to visit Mum in the home and to take her out for lunches. I would happily recommend Summerhill Residential Home to friends.
02 May 2022
It was my mum's 90th birthday and the home were brilliant, they did her a wonderful tea and made her feel so special. Brilliant staff who look after their residents, especially through Covid. Can not rate them high enough.
04 June 2021
I am delighted with the care my mum receives at Summerhill. She is so much more healthy than when she moved there in October 2019. I live in Cyprus, so it is a huge relief to know that my mother is safe and well cared for. Thanks to the manager and the team.
04 June 2021
My mother is at Summerhill care home, and I could not be more satisfied by the way my mother is being looked after. I have never seen my mother look so well as she does at Summerhill. All the staff are very professional and caring. The food, which is all cooked from scratch, is first class. I could not be happier with the way my mother is being looked after.
Latest Reviews for Summerhill Residential Home
29 January 2025
I came in for 2 weeks respite care in October but just after a short stay in hospital I returned back to the home to convalesce. The staff have looked after me extremely well. They are helpful and friendly and always available for a chat.
21 January 2025
I could not wish for a better care home for mum. Friendly, caring staff and always a familiar face. It was a big step for mum going into a home but she was made to feel so welcome on arrival. I was sure I had made the right decision about her care and after two years, this has proved to be so. The management is excellent, any queries or concerns I have are always addressed promptly. Mum is cared for as an individual and although often reluctant to join in with activities, she is given encouragement but never forced to take part. This is a happy, homely, very well run care home and I am so glad to have found it for mum.
20 January 2025
To the caring staff at Summerhill; We visited our friend on the 27th of Dec 2024 who sadly had suffered a serious incident on the 24th. But made a remarkable recovery due we are sure to impeccable care. Whilst his memory is affected. His speech eyesight and sense of humour are in no way impaired. He looked ten years younger than when he was admitted initially for respite in December 2023. Well fed, clean, tidy, and very much enjoying his new life in Summerhill. Long may it continue.
13 August 2024
All the family are really happy that Mother-in-law is doing very well at Summerhill. Mum is certainly well cared for. The staff are lovely and very caring. Mum has come on leaps and bounds since moving into the home. She is always chatty with the staff and has a little laugh with them. Can't fault at all how they care for Mum. The manager and her staff are exceptional.
08 April 2024
I cannot praise the staff enough in this residence. They are always so cheerful and helpful regardless of what is happening in the home. From the cook and kitchen staff who are wonderful to all the carers. The manager is so gentle, kind and understanding. I cannot say enough about the wonderful care my mum receives even though she is very difficult to deal with.
02 April 2024
Staff are all so caring and dedicated. Nothing is too much trouble for them. The home is very clean, meals always look appetising. Activities are good and always encourage people to get involved.
28 March 2024
My mother has been in this care home for almost six years, and throughout this period, her care has been excellent. The management and staff treat her (and all residents) with dignity and kindness and often go the extra mile. It is of great comfort to me that my mum is safe and well looked after. I cannot praise the team highly enough.
25 March 2024
I have found Summerhill and staff very good in all aspects of my contact with them.
25 March 2024
I enjoy living at Summerhill, I feel safe. Overall, very good and happy.
22 March 2024
Friendly, helpful, caring and informative.
15 March 2024
My family member is happy and well cared for. The home reports have not been refurbished since 2001 and the manager recognises maintenance is now very much needed and a maintenance employee is about to join the team.
21 June 2023
I am so pleased to have found this gem of a care home. My dad has settled in well, and I have peace knowing that he is in good and kind hands. The management makes a point of getting to know him, and likewise, everyone treats him with respect. They get to know Dad's particular needs, his likes and dislikes, and they always endeavour to deal with all this in the best way possible. Dad has a lovely room with access to the garden. The room has all the necessary equipment and his own personal items. The food served is very good, and the chefs/cooks make an effort to know what he does and doesn't like to eat. All the staff are hospitable to us whenever we visit, but most importantly, Dad is very well cared for.
16 March 2023
The room was lovely, looking out onto the garden. All staff, I just couldn't fault any of them - a great team. Nothing was a problem. Having just come from the hospital for a week's rehab and not so confident in my walking/balance, having 24-hour care, especially at night knowing someone's there, brought my confidence up a notch. My care was brilliant - thank you!
14 March 2023
All staff try really hard in all areas.
14 March 2023
My dear mum spent a week in rehab, and what a difference from her leaving the hospital to leaving the care home in a week! I cannot praise the care, kindness and hardwork from a lovely team caring for my mum. Thank you.
21 February 2023
The staff are extremely patient and helpful. The cook makes good food and is always helpful when there is a food I don't like. The carers always help me keep my room tidy and the cleanliness, in general, is good. I have a lot of freedom here, and I enjoy the garden. I am very happy here.
16 February 2023
I am very pleased and impressed by the wonderful care that my mum is receiving at Summerhill Residential Home. Mum has dementia and has settled in wonderfully to her new environment. The staff at Summerhill Residential Home are very friendly and keep me fully informed about all aspects of Mum's health, behaviour and activities that she has been doing. I am always welcome to visit Mum in the home and to take her out for lunches. I would happily recommend Summerhill Residential Home to friends.
02 May 2022
It was my mum's 90th birthday and the home were brilliant, they did her a wonderful tea and made her feel so special. Brilliant staff who look after their residents, especially through Covid. Can not rate them high enough.
04 June 2021
I am delighted with the care my mum receives at Summerhill. She is so much more healthy than when she moved there in October 2019. I live in Cyprus, so it is a huge relief to know that my mother is safe and well cared for. Thanks to the manager and the team.
04 June 2021
My mother is at Summerhill care home, and I could not be more satisfied by the way my mother is being looked after. I have never seen my mother look so well as she does at Summerhill. All the staff are very professional and caring. The food, which is all cooked from scratch, is first class. I could not be happier with the way my mother is being looked after.