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19 Stoke Hill, Stoke Bishop, Bristol, BS9 1JN
View Full Details of StokeleighLatest Reviews for Stokeleigh
10 October 2024
Stokeleigh staff are excellent and meet Mum's needs as things change ie, help her to eat now because she needs assistance. The handyman is quick to help if we have any problems! For example, today mended the window in Mum's room as it was sticking. A shame that the manager is leaving, he's been very supportive of the family throughout the five years Mum has been a resident. He will sadly missed when he leaves.
09 October 2024
Stokeleigh is a homely and caring environment.
08 October 2024
Putting family into care is a very hard decision which took me way too long to commit to but given the support from Hartford Care this helped my mum and me to make the right decision. Caring for my mum was taking its toll on both my mum and myself. Hartford Care couldn't have been more supportive allowing me to visit numerous times with and without my mum. The support I received in making this decision was second to none and I didn't feel like I was letting my mum down, more like getting her the support she needed to be as independent as possible. I can say that the experience has been hard but ultimately the right decision and that my mum is enjoying being part of the Stokeleigh community. Having early onset dementia she does complain about the activities however I do know that the activities are brilliant. The team at Hartford Care have been helping my mum to be more engaged and joining in with more activities.
18 July 2024
My husband has been at Stokeleigh for approximately eighteen months. I am not only impressed with the constant/professional care provided to him but also the way they look after everyone. They have also been very kind and have supported me through a difficult time. Plenty of events to stimulate the residents including, weather permitting, garden parties and picnics. I often pop into the kitchen and see the food being prepared for lunches and suppers. It is always freshly made with fresh ingredients and looks very appetising. All staff work incrediby hard. The manager succeeds in providing high standards for Stokeleigh. Thank you.
07 June 2024
My mother has recently moved into this home, every member of staff I have met is so caring, friendly and kind to her which is so reassuring for us, the rooms are bright and airy and the garden is lovely.
29 May 2024
I have just visited Mum it was lunchtime, and all the residents were brought in and ready for mealtime time the food was excellent Mum loved the trifle it was yummy and lovely to see her enjoying her meal. As always the care she is given is wonderful, and the staff are always attentive to her needs anyone looking for a care home for their nearest and dearest please visit it is the next best thing to their house really be made to feel at home which is the thing we really want. Thank you again for looking after Mum so well.
24 April 2024
I am so impressed with the range of daily activities provided at Stokeleigh, which engages all the residents. They range from table games, floristry, gardening, dancing, singing and music making. It is so reassuring to be able to view the fun they are all having on daily online posts and know my father is happy and content due to the stimulating activities, as well as the very caring and friendly staff, who put all the residents' needs first.
17 April 2024
Visited to see my brother and discuss ongoing care plan with the manager. All good and my brother's condition seems stable now. It is comforting to know that he is in safe hands, and making the most of his remaining years in comfort, with good companionship from fellow patients and staff. With so much bad press about some care homes in the news these days, our careful and considered choice of Stokeleigh is paying dividends now in peace of mind. Well done to all the staff.
22 February 2024
Coming into Stokeleigh, I always feel an atmosphere of love and welcome from all the staff. I really value the open door policy and easy access to liaise with the manager and head of care or other staff. There is a real feeling of a team. Journeying with my mother in her dementia isn't always easy and it's so helpful to be able to share that journey with staff and co-create the best possible plan for her. Thank you to all of you in Stokeleigh. It would be nice if the home had its own minivan for trips rather than sharing it.
24 October 2023
Our mother moved from independent living to Stokeleigh in the late Spring of this year and we have been delighted by how well the move has gone. She is quick to tell family visitors of how happy she is, feeling safe, secure and free from anxiety. We can see that she is known and valued by the staff and that her needs are met. mother speaks highly of the food and activities. It is so reassuring to know that our mother has settled so well.
23 August 2023
Mum went to Stokeleigh for a 'holiday' and liked it so much she stayed! Mum has settled in so well, she looks so much better, being happier and well cared for. The family have found all of the staff to be welcoming and helpful. Stokeleigh is very comfortable and everything and everyone appears to be well looked after.
17 August 2023
The Stokeleigh team have been so helpful and understanding in settling in my loved one. They were really easy to deal with and happy to discuss any concerns. The staff are all very caring, which puts my mind at rest that I have found the best care home.
15 August 2023
The staff are lovely and friendly and really caring. They have been a great help in settling in our loved one. Stokeleigh is a lovely place and there are always lots of staff around to help.
21 June 2023
My brother-in-law has been in Stokeleigh for over six months now, and he is remarkably settled and at ease in his light, sunny room. He is young to have Alzheimer's at 64, but the home copes with his needs well. Always a friendly welcome when we visit, and it is clear how much the caring staff warm to their residents. Lovely, friendly atmosphere at lunchtime, well-prepared delicious hot meals and lots of encouragement to my brother-in-law. Thank you to the manager and staff.
22 May 2023
Looked at four other care homes before selecting Stokeleigh for my wife. The manager and staff go out of their way to be friendly, helpful and cooperative. Visiting is anytime without the need for an appointment. On every visit, you are welcomed by a member of staff who will guide you to your loved one. Stokeleigh is very homely, bright and cheery. All the staff are very caring, which fills you with confidence, and the residents are a top priority at all times. Absolutely brilliant.
12 April 2023
I find the care given to my mother excellent. The staff are always helpful and polite. I cannot mark value for money as I have nothing to compare this with.
03 April 2023
I have been incredibly impressed with the level of care my mum receives at Stokeleigh. The staff in every area, including maintenance and catering, are compassionate and caring. They are cheerful and friendly and treat all the residents with dignity and respect. I trust the management and senior carers with my mother's care, and they are always on hand to answer my questions. On every visit, I get a friendly update on what my mum has been up to. It feels like we have found a home-from-home for my mum, and can't thank the carers enough for everything they do for her.
04 January 2023
It is great to know that although I live over 100 miles away from the home, and am not able to visit as often as I would like, I know my aunt is in the most capable hands and looked after with care and dignity. I can't express how much I have appreciated their care over the last three years. Thank you one and all.
17 November 2022
Staff are very polite and helpful. They have a very good bedside manner with the residents and visitors. Every member of staff makes you feel welcome. Rooms and facilities are clean and well-maintained.
17 October 2022
Gran moved to the home earlier in the year from another home. Whilst, as a family, we were happy with the previous home, I think we all agree that Gran seems so much happier and engaged at Stokeleigh. The home itself is a lovely building, with lovely colours and lots of light. There are lots of activities and comings and goings. We love watching the Facebook page for updates on what everyone has been up to! The garden has been a lovely space to spend time in during the summer when we haven't had time to take Gran out. The staff are wonderful - we love how they are with Gran and the rest of the residents and how helpful they are when we are looking to take her out. Would thoroughly recommend it to anyone looking for a home for their loved one.
Latest Reviews for Stokeleigh
10 October 2024
Stokeleigh staff are excellent and meet Mum's needs as things change ie, help her to eat now because she needs assistance. The handyman is quick to help if we have any problems! For example, today mended the window in Mum's room as it was sticking. A shame that the manager is leaving, he's been very supportive of the family throughout the five years Mum has been a resident. He will sadly missed when he leaves.
09 October 2024
Stokeleigh is a homely and caring environment.
08 October 2024
Putting family into care is a very hard decision which took me way too long to commit to but given the support from Hartford Care this helped my mum and me to make the right decision. Caring for my mum was taking its toll on both my mum and myself. Hartford Care couldn't have been more supportive allowing me to visit numerous times with and without my mum. The support I received in making this decision was second to none and I didn't feel like I was letting my mum down, more like getting her the support she needed to be as independent as possible. I can say that the experience has been hard but ultimately the right decision and that my mum is enjoying being part of the Stokeleigh community. Having early onset dementia she does complain about the activities however I do know that the activities are brilliant. The team at Hartford Care have been helping my mum to be more engaged and joining in with more activities.
18 July 2024
My husband has been at Stokeleigh for approximately eighteen months. I am not only impressed with the constant/professional care provided to him but also the way they look after everyone. They have also been very kind and have supported me through a difficult time. Plenty of events to stimulate the residents including, weather permitting, garden parties and picnics. I often pop into the kitchen and see the food being prepared for lunches and suppers. It is always freshly made with fresh ingredients and looks very appetising. All staff work incrediby hard. The manager succeeds in providing high standards for Stokeleigh. Thank you.
07 June 2024
My mother has recently moved into this home, every member of staff I have met is so caring, friendly and kind to her which is so reassuring for us, the rooms are bright and airy and the garden is lovely.
29 May 2024
I have just visited Mum it was lunchtime, and all the residents were brought in and ready for mealtime time the food was excellent Mum loved the trifle it was yummy and lovely to see her enjoying her meal. As always the care she is given is wonderful, and the staff are always attentive to her needs anyone looking for a care home for their nearest and dearest please visit it is the next best thing to their house really be made to feel at home which is the thing we really want. Thank you again for looking after Mum so well.
24 April 2024
I am so impressed with the range of daily activities provided at Stokeleigh, which engages all the residents. They range from table games, floristry, gardening, dancing, singing and music making. It is so reassuring to be able to view the fun they are all having on daily online posts and know my father is happy and content due to the stimulating activities, as well as the very caring and friendly staff, who put all the residents' needs first.
17 April 2024
Visited to see my brother and discuss ongoing care plan with the manager. All good and my brother's condition seems stable now. It is comforting to know that he is in safe hands, and making the most of his remaining years in comfort, with good companionship from fellow patients and staff. With so much bad press about some care homes in the news these days, our careful and considered choice of Stokeleigh is paying dividends now in peace of mind. Well done to all the staff.
22 February 2024
Coming into Stokeleigh, I always feel an atmosphere of love and welcome from all the staff. I really value the open door policy and easy access to liaise with the manager and head of care or other staff. There is a real feeling of a team. Journeying with my mother in her dementia isn't always easy and it's so helpful to be able to share that journey with staff and co-create the best possible plan for her. Thank you to all of you in Stokeleigh. It would be nice if the home had its own minivan for trips rather than sharing it.
24 October 2023
Our mother moved from independent living to Stokeleigh in the late Spring of this year and we have been delighted by how well the move has gone. She is quick to tell family visitors of how happy she is, feeling safe, secure and free from anxiety. We can see that she is known and valued by the staff and that her needs are met. mother speaks highly of the food and activities. It is so reassuring to know that our mother has settled so well.
23 August 2023
Mum went to Stokeleigh for a 'holiday' and liked it so much she stayed! Mum has settled in so well, she looks so much better, being happier and well cared for. The family have found all of the staff to be welcoming and helpful. Stokeleigh is very comfortable and everything and everyone appears to be well looked after.
17 August 2023
The Stokeleigh team have been so helpful and understanding in settling in my loved one. They were really easy to deal with and happy to discuss any concerns. The staff are all very caring, which puts my mind at rest that I have found the best care home.
15 August 2023
The staff are lovely and friendly and really caring. They have been a great help in settling in our loved one. Stokeleigh is a lovely place and there are always lots of staff around to help.
21 June 2023
My brother-in-law has been in Stokeleigh for over six months now, and he is remarkably settled and at ease in his light, sunny room. He is young to have Alzheimer's at 64, but the home copes with his needs well. Always a friendly welcome when we visit, and it is clear how much the caring staff warm to their residents. Lovely, friendly atmosphere at lunchtime, well-prepared delicious hot meals and lots of encouragement to my brother-in-law. Thank you to the manager and staff.
22 May 2023
Looked at four other care homes before selecting Stokeleigh for my wife. The manager and staff go out of their way to be friendly, helpful and cooperative. Visiting is anytime without the need for an appointment. On every visit, you are welcomed by a member of staff who will guide you to your loved one. Stokeleigh is very homely, bright and cheery. All the staff are very caring, which fills you with confidence, and the residents are a top priority at all times. Absolutely brilliant.
12 April 2023
I find the care given to my mother excellent. The staff are always helpful and polite. I cannot mark value for money as I have nothing to compare this with.
03 April 2023
I have been incredibly impressed with the level of care my mum receives at Stokeleigh. The staff in every area, including maintenance and catering, are compassionate and caring. They are cheerful and friendly and treat all the residents with dignity and respect. I trust the management and senior carers with my mother's care, and they are always on hand to answer my questions. On every visit, I get a friendly update on what my mum has been up to. It feels like we have found a home-from-home for my mum, and can't thank the carers enough for everything they do for her.
04 January 2023
It is great to know that although I live over 100 miles away from the home, and am not able to visit as often as I would like, I know my aunt is in the most capable hands and looked after with care and dignity. I can't express how much I have appreciated their care over the last three years. Thank you one and all.
17 November 2022
Staff are very polite and helpful. They have a very good bedside manner with the residents and visitors. Every member of staff makes you feel welcome. Rooms and facilities are clean and well-maintained.
17 October 2022
Gran moved to the home earlier in the year from another home. Whilst, as a family, we were happy with the previous home, I think we all agree that Gran seems so much happier and engaged at Stokeleigh. The home itself is a lovely building, with lovely colours and lots of light. There are lots of activities and comings and goings. We love watching the Facebook page for updates on what everyone has been up to! The garden has been a lovely space to spend time in during the summer when we haven't had time to take Gran out. The staff are wonderful - we love how they are with Gran and the rest of the residents and how helpful they are when we are looking to take her out. Would thoroughly recommend it to anyone looking for a home for their loved one.