Submit a Review for St Aidan Lodge Residential Care Home
Front Street, Framwellgate Moor, Durham, DH1 5BL
View Full Details of St Aidan Lodge Residential Care HomeLatest Reviews for St Aidan Lodge Residential Care Home
28 January 2025
St Aidan Lodge Residential Care Home feels very homely and comfortable. The bedrooms are a good size and there are various nice communal lounges. There is a real community feel and the residents are genuinely interested in each other and make an effort to welcome new residents and their families. My Dad was looked after by lovely caring staff in the last 4 weeks of his life which he spent at St Aidan Lodge. The staff tried to make Dad as comfortable as possible and adapted their care to his needs as his health quickly deteriorated. During this time our Mam was also staying at the Lodge and the staff were also lovely with her. She was invited to join in activities and communal mealtimes and supported by staff and residents through a very sad time. They welcomed our whole family and treated us with tremendous kindness and warmth. We are enormously grateful to all of the staff.
18 November 2024
The home was clean, secure and welcoming - plenty of space, the atmosphere calm. Staff were friendly and communicated with excellent skills in a compassionate, supportive and kind manner with each resident, each other and the relatives of residents. I observed some moving and handling skills by staff when transferring the residents from one seating location to another which was well performed and focused communication between staff members and residents to ensure cooperation and safe transfer. In a sitting room where an activity of hand painting was taking place, the Activities Co-ordinator ensured the residents were able to participate in the activity and positive encouragement was given to the developing creation. The bedroom was clean and tidy and the pictures of the resident outside the individual room was positive and staff could easily identify who was in the room. I left the home after my visit knowing the relative I visited was receiving an excellent standard of care.
12 July 2024
Felt that I must add my review to the care given to my mother by the staff at St Aidan Lodge. She has been a resident there for 6 years and although reasonably sprightly at the beginning she was welcomed wholeheartedly and looked after remarkably well. She had instances where hospital care was needed and these were dealt with punctually and great care and consideration. Without exception all of the staff are caring, kind, thoughtful and I think probably most importantly genuine. The place is constantly being cleaned and you can tell the residents are well respected and their interests are paramount. When your family member is moved from her home into a care home there are many reservations and doubts. I can honestly say that without the loving care and attention from St Aidan's she would not have lived as long as she has done. Finally, I could not praise St Aidan's sufficiently for their support with my mother and wish them all well for the future.
03 July 2024
My father was a resident at the home. The care he received was absolutely wonderful. He was always clean and shaven. His every need was catered for. Nothing was a bother to the friendly helpful staff. The staff were always engaged with the residents and took a genuine interest in them across the day. The support we were given as a family was nothing but exceptional from the very start and continued until the end. Staff were always friendly and helpful no matter how busy they were. Unfortunately, my father had a number of medical emergencies which were dealt with in a caring and speedy manner. As a family, we were always informed straight away and kept abreast of any new situations arising. The home was clean and well looked after. I wouldn't hesitate to recommend this home to anyone looking for the best care in the area.
11 June 2024
My husband and I feel as if we have entered an extended family. As a dementia sufferer, my husband needs 24-hour care, he needs to be safe and to be well cared for. All this happens in abundance at St Aidan. I have been given tremendous support as we entered such a great change in our living circumstances. All of the staff treat residents with dignity taking an interest in individuals whilst working professionally. They are extremely well supported by the management. The premises are kept extremely clean and the atmosphere is excellent.
09 April 2024
My parents became residents in St. Aidan Lodge in late November 2023. The management team were incredibly helpful and obliging at an extremely difficult time for the family. Unfortunately, by mid-December my father was in need of palliative care. The staff provided an amazing degree of care, in a most sympathetic and dignified manner, until he passed away. We were so glad that he did not have to go into hospital. They were also remarkable in their support, compassion and care for both my mother and myself. Since that time, thanks to their constant vigilance and attention, my mother has gained weight and is a little more mobile. We are so grateful that this care home was recommended to us by the sister of a friend and a member of the District Nursing staff. I cannot thank the management and staff enough for the wonderful care they have shown and continue to show my parents. Thank you just seems so inadequate!
15 March 2024
My father was a resident here for just under a year after his original care home closed, all I can say is what a difference for him. The food, cleanliness and care from the staff at St Aidan has all been excellent, I feel he could not have been better looked after.
01 March 2024
My Mam was a resident at St. Aidan’s from July 2020 to November 2023. I cannot praise the staff and care my mam received at this home enough. From the first day, she settled really well considering COVID was around and visiting was limited. The staff at St. Aidan’s are very caring, not only towards Mam but to all of us as a family, they always kept me updated on all of Mam’s care. Mam classed the staff as extended family. Mam was always clean and comfortable and the care home was also immaculate. I was at the home a lot visiting and during this time I made some good friends with the staff, who supported me when needed. Sadly, Mam passed away in November 2023 and I can only say that the staff were very kind and compassionate towards us all. I would highly recommend this care home to anyone. I would like to say a huge thank you from myself and all of my mam's family for everything you did for Mam and us.
24 January 2024
Very high praise is due to all the staff at St Aidan Lodge. My uncle was well cared for, loved the food and was indeed very comfortable for the three years he was living there. I always felt very welcome for visits, and the staff were so supportive in many ways. In my uncle's final week, in particular, everyone in the home looked after him with great care, compassion and respect. They could not have done more. We are very grateful for all the hard work these amazing people carry out daily to look after all the residents.
22 September 2023
I can not praise enough the care, respect and friendliness of this home, without any compromise to the professional running of this home. My aunt was treated with dignity and respect and we were very happy with her room and surroundings. All the staff, from cleaners to nursing staff, were lovely and always willing to be as helpful as they could.
07 August 2023
My husband is very happy here. He is well looked after by friendly, professional staff. Family made to feel welcome and they always make time for a chat and update on the client's welfare.
27 June 2023
My sister and I were completely overwhelmed by the care and attention given to our dad during his stay with them. We really could not have chosen a better place for him during his time of need. He was always treated with compassion, dignity and total understanding. 'Thank you' does not come close to expressing our gratitude. They are all such very special people, and we will never forget their kindness.
27 June 2023
I was so pleased when I was offered a place for my mother at this care home, as they cared for my grandmother too. Several carers were still there 15 years later to care for my mother. Excellent staff, so friendly and supportive and genuinely care about the residents. The home is immaculate, and I know my mother is safe and well looked after. I thank each and every one of them for the care they give.
23 June 2023
I cannot praise the staff highly enough. They were, without exception, helpful, kind, always cheerful and ready to help in any way. I think perhaps the decor could do with a little updating!
21 June 2023
What a terrible experience we have had at this home. Please don’t put your loved ones through what we have been through. Every individual deserves to be cared for and given dignity. We are a close family and felt that we had to visit every day to give us peace of mind knowing that he was okay. We needed reassurance, the lack of communication didn’t help at all. We have had to take him out of this home. Management and staff watching us struggle with his Zimmer frame, wheelchair and belongings, no help was offered. Absolutely appalling.
12 June 2023
My husband received excellent respite care at St Aidan Lodge in May. The management team have a wealth of experience. They are professional, compassionate and extremely approachable. Senior carers lead by example. They are always willing to answer questions and work hard to fulfil residents and their family's needs. The carers are a really hard-working team of caring people. Friendly, experienced individuals. They readily smile and deeply care for the residents. The food is excellent. Laundry and cleaning service first class. Thank you to everyone in St Aidan Lodge; you provide an excellent standard of care.
30 May 2023
My grandma is so settled in this care home. The support she has had from staff has been amazing. This care home is immaculate, and she now loves going to the lounge and making friends. The food is outstanding, and the staff regularly put on events for the residents. Staff at St Aidan's are constantly busy and do a wonderful job.
16 March 2023
The staff at St Aidan looked after our elderly mother with dementia for over seven years. I could not fault their care and compassion, always treating Mum with dignity and kindness. Not living close to St Aidan, the staff always made sure I was kept informed about Mum. During Covid, they went the extra mile and beyond to keep residents safe, even isolating themselves from their families in case they brought Covid back into the home. When Mum’s time came, they made sure she was comfortable and could die peacefully with her family around her. The staff supported us at every stage of Mum’s care, and I think they are all amazing!
16 March 2023
The care home is very clean, with good facilities for residents. The staff are very friendly and caring. Overall, excellent. The food is good, the rooms are very nice and made to look very welcoming, and the staff are all lovely.
16 February 2023
I just wanted to thank all the team at St Aidan Lodge for your kindness, compassion and understanding in looking after my father for two weeks of respite care recently. We appreciated the efforts made to ensure he settled in well, which he did, connecting with other residents and was able to do some activities and was well looked after re his medical and other personal needs. It's great to know that we have an excellent care home in St Aidan Lodge so close to where he lives. He may well be back!
Latest Reviews for St Aidan Lodge Residential Care Home
28 January 2025
St Aidan Lodge Residential Care Home feels very homely and comfortable. The bedrooms are a good size and there are various nice communal lounges. There is a real community feel and the residents are genuinely interested in each other and make an effort to welcome new residents and their families. My Dad was looked after by lovely caring staff in the last 4 weeks of his life which he spent at St Aidan Lodge. The staff tried to make Dad as comfortable as possible and adapted their care to his needs as his health quickly deteriorated. During this time our Mam was also staying at the Lodge and the staff were also lovely with her. She was invited to join in activities and communal mealtimes and supported by staff and residents through a very sad time. They welcomed our whole family and treated us with tremendous kindness and warmth. We are enormously grateful to all of the staff.
18 November 2024
The home was clean, secure and welcoming - plenty of space, the atmosphere calm. Staff were friendly and communicated with excellent skills in a compassionate, supportive and kind manner with each resident, each other and the relatives of residents. I observed some moving and handling skills by staff when transferring the residents from one seating location to another which was well performed and focused communication between staff members and residents to ensure cooperation and safe transfer. In a sitting room where an activity of hand painting was taking place, the Activities Co-ordinator ensured the residents were able to participate in the activity and positive encouragement was given to the developing creation. The bedroom was clean and tidy and the pictures of the resident outside the individual room was positive and staff could easily identify who was in the room. I left the home after my visit knowing the relative I visited was receiving an excellent standard of care.
12 July 2024
Felt that I must add my review to the care given to my mother by the staff at St Aidan Lodge. She has been a resident there for 6 years and although reasonably sprightly at the beginning she was welcomed wholeheartedly and looked after remarkably well. She had instances where hospital care was needed and these were dealt with punctually and great care and consideration. Without exception all of the staff are caring, kind, thoughtful and I think probably most importantly genuine. The place is constantly being cleaned and you can tell the residents are well respected and their interests are paramount. When your family member is moved from her home into a care home there are many reservations and doubts. I can honestly say that without the loving care and attention from St Aidan's she would not have lived as long as she has done. Finally, I could not praise St Aidan's sufficiently for their support with my mother and wish them all well for the future.
03 July 2024
My father was a resident at the home. The care he received was absolutely wonderful. He was always clean and shaven. His every need was catered for. Nothing was a bother to the friendly helpful staff. The staff were always engaged with the residents and took a genuine interest in them across the day. The support we were given as a family was nothing but exceptional from the very start and continued until the end. Staff were always friendly and helpful no matter how busy they were. Unfortunately, my father had a number of medical emergencies which were dealt with in a caring and speedy manner. As a family, we were always informed straight away and kept abreast of any new situations arising. The home was clean and well looked after. I wouldn't hesitate to recommend this home to anyone looking for the best care in the area.
11 June 2024
My husband and I feel as if we have entered an extended family. As a dementia sufferer, my husband needs 24-hour care, he needs to be safe and to be well cared for. All this happens in abundance at St Aidan. I have been given tremendous support as we entered such a great change in our living circumstances. All of the staff treat residents with dignity taking an interest in individuals whilst working professionally. They are extremely well supported by the management. The premises are kept extremely clean and the atmosphere is excellent.
09 April 2024
My parents became residents in St. Aidan Lodge in late November 2023. The management team were incredibly helpful and obliging at an extremely difficult time for the family. Unfortunately, by mid-December my father was in need of palliative care. The staff provided an amazing degree of care, in a most sympathetic and dignified manner, until he passed away. We were so glad that he did not have to go into hospital. They were also remarkable in their support, compassion and care for both my mother and myself. Since that time, thanks to their constant vigilance and attention, my mother has gained weight and is a little more mobile. We are so grateful that this care home was recommended to us by the sister of a friend and a member of the District Nursing staff. I cannot thank the management and staff enough for the wonderful care they have shown and continue to show my parents. Thank you just seems so inadequate!
15 March 2024
My father was a resident here for just under a year after his original care home closed, all I can say is what a difference for him. The food, cleanliness and care from the staff at St Aidan has all been excellent, I feel he could not have been better looked after.
01 March 2024
My Mam was a resident at St. Aidan’s from July 2020 to November 2023. I cannot praise the staff and care my mam received at this home enough. From the first day, she settled really well considering COVID was around and visiting was limited. The staff at St. Aidan’s are very caring, not only towards Mam but to all of us as a family, they always kept me updated on all of Mam’s care. Mam classed the staff as extended family. Mam was always clean and comfortable and the care home was also immaculate. I was at the home a lot visiting and during this time I made some good friends with the staff, who supported me when needed. Sadly, Mam passed away in November 2023 and I can only say that the staff were very kind and compassionate towards us all. I would highly recommend this care home to anyone. I would like to say a huge thank you from myself and all of my mam's family for everything you did for Mam and us.
24 January 2024
Very high praise is due to all the staff at St Aidan Lodge. My uncle was well cared for, loved the food and was indeed very comfortable for the three years he was living there. I always felt very welcome for visits, and the staff were so supportive in many ways. In my uncle's final week, in particular, everyone in the home looked after him with great care, compassion and respect. They could not have done more. We are very grateful for all the hard work these amazing people carry out daily to look after all the residents.
22 September 2023
I can not praise enough the care, respect and friendliness of this home, without any compromise to the professional running of this home. My aunt was treated with dignity and respect and we were very happy with her room and surroundings. All the staff, from cleaners to nursing staff, were lovely and always willing to be as helpful as they could.
07 August 2023
My husband is very happy here. He is well looked after by friendly, professional staff. Family made to feel welcome and they always make time for a chat and update on the client's welfare.
27 June 2023
My sister and I were completely overwhelmed by the care and attention given to our dad during his stay with them. We really could not have chosen a better place for him during his time of need. He was always treated with compassion, dignity and total understanding. 'Thank you' does not come close to expressing our gratitude. They are all such very special people, and we will never forget their kindness.
27 June 2023
I was so pleased when I was offered a place for my mother at this care home, as they cared for my grandmother too. Several carers were still there 15 years later to care for my mother. Excellent staff, so friendly and supportive and genuinely care about the residents. The home is immaculate, and I know my mother is safe and well looked after. I thank each and every one of them for the care they give.
23 June 2023
I cannot praise the staff highly enough. They were, without exception, helpful, kind, always cheerful and ready to help in any way. I think perhaps the decor could do with a little updating!
21 June 2023
What a terrible experience we have had at this home. Please don’t put your loved ones through what we have been through. Every individual deserves to be cared for and given dignity. We are a close family and felt that we had to visit every day to give us peace of mind knowing that he was okay. We needed reassurance, the lack of communication didn’t help at all. We have had to take him out of this home. Management and staff watching us struggle with his Zimmer frame, wheelchair and belongings, no help was offered. Absolutely appalling.
12 June 2023
My husband received excellent respite care at St Aidan Lodge in May. The management team have a wealth of experience. They are professional, compassionate and extremely approachable. Senior carers lead by example. They are always willing to answer questions and work hard to fulfil residents and their family's needs. The carers are a really hard-working team of caring people. Friendly, experienced individuals. They readily smile and deeply care for the residents. The food is excellent. Laundry and cleaning service first class. Thank you to everyone in St Aidan Lodge; you provide an excellent standard of care.
30 May 2023
My grandma is so settled in this care home. The support she has had from staff has been amazing. This care home is immaculate, and she now loves going to the lounge and making friends. The food is outstanding, and the staff regularly put on events for the residents. Staff at St Aidan's are constantly busy and do a wonderful job.
16 March 2023
The staff at St Aidan looked after our elderly mother with dementia for over seven years. I could not fault their care and compassion, always treating Mum with dignity and kindness. Not living close to St Aidan, the staff always made sure I was kept informed about Mum. During Covid, they went the extra mile and beyond to keep residents safe, even isolating themselves from their families in case they brought Covid back into the home. When Mum’s time came, they made sure she was comfortable and could die peacefully with her family around her. The staff supported us at every stage of Mum’s care, and I think they are all amazing!
16 March 2023
The care home is very clean, with good facilities for residents. The staff are very friendly and caring. Overall, excellent. The food is good, the rooms are very nice and made to look very welcoming, and the staff are all lovely.
16 February 2023
I just wanted to thank all the team at St Aidan Lodge for your kindness, compassion and understanding in looking after my father for two weeks of respite care recently. We appreciated the efforts made to ensure he settled in well, which he did, connecting with other residents and was able to do some activities and was well looked after re his medical and other personal needs. It's great to know that we have an excellent care home in St Aidan Lodge so close to where he lives. He may well be back!