Submit a Review for Barchester Oulton Park Care Home
Union Lane, Oulton Broad, Lowestoft, NR32 3AX
View Full Details of Barchester Oulton Park Care HomeLatest Reviews for Barchester Oulton Park Care Home
18 February 2025
My mum has really changed since she has lived at Barchester Oulton Park Care Home. Her life has been enriched by constant, caring company, helpful routines and wonderful activities. She is always smiley and eager to speak to staff as well as other clients. She is eager to thank them and appreciates all the staff do for her. As her daughter, I feel nothing but relief and gratitude.
05 December 2024
A lovely place with excellent staff and care. My father spent his last days here and I couldn't have found a better place for him. The food was very good although he couldn't eat very much they tried to find things he liked. Very clean and excellent facilities for visitors as well.
08 October 2024
Our experience has been positive. My aunt is receiving the level of care we had hoped for. All of the staff have been very kind and friendly, even when my aunt is being tricky. I feel confident that my aunt gets the best care and I feel sure that I have found the best care for her.
06 September 2024
My brother returned to the home after a spell in hospital, they made him so welcome. It was also his birthday, they are all so caring. I can't thank them enough, his room was changed so he could use a wheelchair, brilliant team.
08 August 2024
Clean tidy and mostly friendly understanding staff, except one who for the 6th time has refused to let me speak to my mum due to it being 5.30pm! The downsides are, she is left alone in her room for the majority of the day and isn't allowed to socialise with other residents all day, unlike her previous care home. The two people who run activities are brilliant, can't fault them, but if you want to be refused access to a telephone call with a loved one then this is the place to stay. I'm seriously considering asking social services to move mum to somewhere that can be accommodating and empathetic to the family as well as supporting my mum. Her dementia is at a stage where she forgets quickly and hearing from myself or her grandchildren cheers her up, regardless of the time.
02 August 2024
Thank you for the care and attention given to my parents during their stay with you.
05 July 2024
Experience in the past for a resident friend and today viewing for a friend for respite care in September, this is second to none in comfort, facilities, and the most caring of staff it is like a luxury hotel all on one floor.
27 June 2024
Professionalism, friendly and helpful staff. I am my family wanted the best level of care for our mother and Barchester Oulton Park Care Home has been a very good choice. Only a resident for a couple of months but we can already see the physical and mental benefit to our mother. A great part of this is the high level of attentiveness from the staff.
26 June 2024
We moved our mother into Barchester Oulton Park last year, and we cannot praise the staff enough, from auxiliary to management. They work together as a team and seem happy in their jobs as carers. The staff have many good qualities like kindness, attentiveness and empathy, and are always very respectful to both residents and their families. The home and its surroundings are inviting and very homely, it hasn't got such a 'clinical' feel to it as they have good carpets and home furnishings, complete with a cafe area with free tea, coffee and cakes, etc. I would highly recommend this care home for anyone's loved ones.
29 April 2024
Everyone is very caring, polite care home to tell everyone. Like the staff, they talk to my husband in a lovely way. Look forward to seeing him though he doesn't remember me now.
24 April 2024
I've visited my friend's brother every week for a year and I've seen nothing but kindness and care from everyone. It's clean and it's a pleasure to visit and food is very good as I've eaten there, you can pay to eat with your family. I've got nothing but praise for staff.
22 April 2024
The staff are very polite, very helpful and always on hand to help. Food is very good. All in all, very happy that the care my mother gets is top-notch. You know that your loved one is well cared for.
18 April 2024
Visited my cousin for the first time whilst away on holiday in the area. What a lovely welcome I had was shown the room, lovely clean, tidy odourless home, everyone was welcoming and made me feel welcome upon entering for my visit.
18 April 2024
I have nothing but praise for the staff and management, they are all so friendly and polite, over my many visits to Oulton Park I have got to know the names of most of the staff and residents and it’s just like one big family, all the carers go above and beyond with there care, I would recommend Oulton Park to anyone who needs a care home.
17 April 2024
A beautiful home with caring and attentive staff. High standards of cleanliness and care. I feel reassured that my mother is in good hands.
12 April 2024
My experience so far has been outstanding. The staff have made me special and welcome and any doubts about nursing homes have been put firmly to rest. I thank everyone for making any visitors feel as welcome as I do. I really do like it here.
10 April 2024
Oulton Park is a care home that from the very start offers a very high level of care in a very professional manner. When putting our relative into care we were very nervous & anxious as a family but from our show round with the very lovely manager who showed us nothing but love care and support in a very professional manner. We were put at ease and from this minute onwards we knew that this was going to be a very safe home for our relative where she was going to be safe & cared for. The home offers a very professional manner the cleanliness of the home is at a very high manner and the food options and brilliant for choices & when it comes to the staff they do an outstanding job in the care they provide with personal touches throughout. From the time our relative came to the home until when she passed away, we could not thank the home overall for what they have done not only for the relative but for us as a family making the experience truly special. Thank you to the manager & all the staff.
22 February 2024
I cannot praise the staff and carers enough for all the care and attention my mother has received. The food, cleanliness and time they have for her is exemplary. They made her happy and feel at home and she loves it there. Thank you all.
22 February 2024
I could not fault anything in the home. Staff were very helpful and caring. Comfort was a priority in my eyes and cleanliness. Highly recommend this home.
16 February 2024
Whenever I visited my nan, her room was spotless and staff were always checking in on her to meet her needs. If you had any concerns, they dealt with these straight away. They also made sure that any visitors were ok too. If personal things had to be done then we were asked to leave the room to protect her dignity.
Latest Reviews for Barchester Oulton Park Care Home
18 February 2025
My mum has really changed since she has lived at Barchester Oulton Park Care Home. Her life has been enriched by constant, caring company, helpful routines and wonderful activities. She is always smiley and eager to speak to staff as well as other clients. She is eager to thank them and appreciates all the staff do for her. As her daughter, I feel nothing but relief and gratitude.
05 December 2024
A lovely place with excellent staff and care. My father spent his last days here and I couldn't have found a better place for him. The food was very good although he couldn't eat very much they tried to find things he liked. Very clean and excellent facilities for visitors as well.
08 October 2024
Our experience has been positive. My aunt is receiving the level of care we had hoped for. All of the staff have been very kind and friendly, even when my aunt is being tricky. I feel confident that my aunt gets the best care and I feel sure that I have found the best care for her.
06 September 2024
My brother returned to the home after a spell in hospital, they made him so welcome. It was also his birthday, they are all so caring. I can't thank them enough, his room was changed so he could use a wheelchair, brilliant team.
08 August 2024
Clean tidy and mostly friendly understanding staff, except one who for the 6th time has refused to let me speak to my mum due to it being 5.30pm! The downsides are, she is left alone in her room for the majority of the day and isn't allowed to socialise with other residents all day, unlike her previous care home. The two people who run activities are brilliant, can't fault them, but if you want to be refused access to a telephone call with a loved one then this is the place to stay. I'm seriously considering asking social services to move mum to somewhere that can be accommodating and empathetic to the family as well as supporting my mum. Her dementia is at a stage where she forgets quickly and hearing from myself or her grandchildren cheers her up, regardless of the time.
02 August 2024
Thank you for the care and attention given to my parents during their stay with you.
05 July 2024
Experience in the past for a resident friend and today viewing for a friend for respite care in September, this is second to none in comfort, facilities, and the most caring of staff it is like a luxury hotel all on one floor.
27 June 2024
Professionalism, friendly and helpful staff. I am my family wanted the best level of care for our mother and Barchester Oulton Park Care Home has been a very good choice. Only a resident for a couple of months but we can already see the physical and mental benefit to our mother. A great part of this is the high level of attentiveness from the staff.
26 June 2024
We moved our mother into Barchester Oulton Park last year, and we cannot praise the staff enough, from auxiliary to management. They work together as a team and seem happy in their jobs as carers. The staff have many good qualities like kindness, attentiveness and empathy, and are always very respectful to both residents and their families. The home and its surroundings are inviting and very homely, it hasn't got such a 'clinical' feel to it as they have good carpets and home furnishings, complete with a cafe area with free tea, coffee and cakes, etc. I would highly recommend this care home for anyone's loved ones.
29 April 2024
Everyone is very caring, polite care home to tell everyone. Like the staff, they talk to my husband in a lovely way. Look forward to seeing him though he doesn't remember me now.
24 April 2024
I've visited my friend's brother every week for a year and I've seen nothing but kindness and care from everyone. It's clean and it's a pleasure to visit and food is very good as I've eaten there, you can pay to eat with your family. I've got nothing but praise for staff.
22 April 2024
The staff are very polite, very helpful and always on hand to help. Food is very good. All in all, very happy that the care my mother gets is top-notch. You know that your loved one is well cared for.
18 April 2024
Visited my cousin for the first time whilst away on holiday in the area. What a lovely welcome I had was shown the room, lovely clean, tidy odourless home, everyone was welcoming and made me feel welcome upon entering for my visit.
18 April 2024
I have nothing but praise for the staff and management, they are all so friendly and polite, over my many visits to Oulton Park I have got to know the names of most of the staff and residents and it’s just like one big family, all the carers go above and beyond with there care, I would recommend Oulton Park to anyone who needs a care home.
17 April 2024
A beautiful home with caring and attentive staff. High standards of cleanliness and care. I feel reassured that my mother is in good hands.
12 April 2024
My experience so far has been outstanding. The staff have made me special and welcome and any doubts about nursing homes have been put firmly to rest. I thank everyone for making any visitors feel as welcome as I do. I really do like it here.
10 April 2024
Oulton Park is a care home that from the very start offers a very high level of care in a very professional manner. When putting our relative into care we were very nervous & anxious as a family but from our show round with the very lovely manager who showed us nothing but love care and support in a very professional manner. We were put at ease and from this minute onwards we knew that this was going to be a very safe home for our relative where she was going to be safe & cared for. The home offers a very professional manner the cleanliness of the home is at a very high manner and the food options and brilliant for choices & when it comes to the staff they do an outstanding job in the care they provide with personal touches throughout. From the time our relative came to the home until when she passed away, we could not thank the home overall for what they have done not only for the relative but for us as a family making the experience truly special. Thank you to the manager & all the staff.
22 February 2024
I cannot praise the staff and carers enough for all the care and attention my mother has received. The food, cleanliness and time they have for her is exemplary. They made her happy and feel at home and she loves it there. Thank you all.
22 February 2024
I could not fault anything in the home. Staff were very helpful and caring. Comfort was a priority in my eyes and cleanliness. Highly recommend this home.
16 February 2024
Whenever I visited my nan, her room was spotless and staff were always checking in on her to meet her needs. If you had any concerns, they dealt with these straight away. They also made sure that any visitors were ok too. If personal things had to be done then we were asked to leave the room to protect her dignity.