Byerley Road, Shildon, DL4 1HQ
View Full Details of Redworth House Care HomeMy sister is currently in Redworth House Care Home for respite. The care home is clean, modern, lovely and warm for the residents. I found the staff very warm and friendly. She has her own room with a TV and a nice view from her window where she can people-watch.
I am happy here, have a lovely room and good facilities. My carers are happy all the time nothing is too much.
I find the staff and the facilities very polite and helpful. Nothing is any trouble or a problem.
Staff very good. Facilities also very good.
Very good, clean and helpful. Good food and service.
Excellent care, wonderful care, very friendly and nothing is too much trouble. Much appreciated.
I visit my husband daily and always feel welcome. Very efficient and pleasant staff and excellent management. If I have any questions, they listen and comply with my wishes. My husband is well looked after and I always feel safe leaving him in their care. They treat all residents equally.
I am pleased with Mam's care. Seems like everything gets done that is needed.
When Mum arrived at Redworth House she had been very ill ad dramatically underweight, she has been looked after and helped back to a good level of movement and weight gain. She enjoys the activities and has made friends with other residents so interacts socially now. All staff are amazing and nothing is a trouble for them to offer assistance and help.
The staff at Redworth House Care Home are kind and caring. They treat my mam with care and respect and make sure she is well and her needs are always met. They are always welcoming to myself and family members who visit the home. The home is spotlessly clean and very modern. Thank you to all the staff.
My relative has been in for three days now. Found the staff very obliging and will help you with anything.
Fantastic bunch of girls who helped my mum through a really difficult time after she fractured her knee. Really caring, very patient and had a lot of time for my mum. Nothing was ever too much trouble.
First of all I can't praise or thank Redworth House staff enough for their care of my mam who was in Redworth for 7 weeks after a hip operation. They were wonderful with her from day one. In particular, thanks to the team on shift when Mam was really poorly. Also to the occupational therapists and people I only heard of in name, the physios? The care home itself looked like it had recently been refurbished and was immaculate. Highly recommended. Many thanks.
My partner has been in Redworth House Care Home since March 2023 becoming permanent in july 2023. I must say thing whilst the staff have cared for him exceptionally well they have also given huge support at all times. I feel part of their 'family' and this is extremely welcomed and appreciated. I have peace of mind that I can visit at any time and know he is settled and well cared for.
Staff were so friendly and helpful, always kind, even when having to be firm with care for my mother. They treated her medical needs but also made her laugh and appreciate what she had. Food was lovely, and she gained back the weight she had lost in hospital. Physio was good, and having people in to do her hair and nails was a lovely treat. Only criticism would be that there is an awful lot of work for only two staff at a time when the ward was full.
Staff were lovely and helpful, as my dad was taken here from hospital for end of life care. The care home made it possible for all family and friends to say their goodbyes, which would not have been the case at hospital.
Dad was completely settled since moving to this care home from respite at another home. All the staff interact with the residents with the best care in mind; always supportive to me too and there to help my concerns. Great activities and events, making Dad's stay better.
Absolutely amazing place! Just when we thought we couldn’t get my dad out of hospital, Redworth House Care Home pulled strings to get him a room, where we could spend what turned out to be his last 5 days, by his side. As a family we can’t thank the staff enough! Each and every member of the staff we dealt with, helped my dad and the rest of our family who were around to make things as pleasant and comfortable as physically possible! Can’t recommend this company enough to anyone who is in need! Please consider them. They’re literally amazing. Thank you guys for all you did.
Would not give this care home any stars. My mum attended for a week's leave and if she had stayed for another week would have been dead. Didn't look after her, not washed her, she had lost weight and looked as though she had been drugged up all the time. Staff need training in dealing with people with dementia or complex needs. Lots of her belongings went missing, informed staff and not helpful at all. The care home manager promised us that she would be cared for but she certainly wasn't.
Redworth House Care Home really welcome Mum from the hospital for intermediate care. She was so well looked after, especially by one carer. It enabled Mum to build up her strength and start walking again, with help from the physios and encouragement from the staff. The doctor's practice covering the home and district nurses was outstanding. The room was ideal, especially with the ensuite facilities. If it had been necessary, Mum would have been happy to stay there longer.
My sister is currently in Redworth House Care Home for respite. The care home is clean, modern, lovely and warm for the residents. I found the staff very warm and friendly. She has her own room with a TV and a nice view from her window where she can people-watch.
I am happy here, have a lovely room and good facilities. My carers are happy all the time nothing is too much.
I find the staff and the facilities very polite and helpful. Nothing is any trouble or a problem.
Staff very good. Facilities also very good.
Very good, clean and helpful. Good food and service.
Excellent care, wonderful care, very friendly and nothing is too much trouble. Much appreciated.
I visit my husband daily and always feel welcome. Very efficient and pleasant staff and excellent management. If I have any questions, they listen and comply with my wishes. My husband is well looked after and I always feel safe leaving him in their care. They treat all residents equally.
I am pleased with Mam's care. Seems like everything gets done that is needed.
When Mum arrived at Redworth House she had been very ill ad dramatically underweight, she has been looked after and helped back to a good level of movement and weight gain. She enjoys the activities and has made friends with other residents so interacts socially now. All staff are amazing and nothing is a trouble for them to offer assistance and help.
The staff at Redworth House Care Home are kind and caring. They treat my mam with care and respect and make sure she is well and her needs are always met. They are always welcoming to myself and family members who visit the home. The home is spotlessly clean and very modern. Thank you to all the staff.
My relative has been in for three days now. Found the staff very obliging and will help you with anything.
Fantastic bunch of girls who helped my mum through a really difficult time after she fractured her knee. Really caring, very patient and had a lot of time for my mum. Nothing was ever too much trouble.
First of all I can't praise or thank Redworth House staff enough for their care of my mam who was in Redworth for 7 weeks after a hip operation. They were wonderful with her from day one. In particular, thanks to the team on shift when Mam was really poorly. Also to the occupational therapists and people I only heard of in name, the physios? The care home itself looked like it had recently been refurbished and was immaculate. Highly recommended. Many thanks.
My partner has been in Redworth House Care Home since March 2023 becoming permanent in july 2023. I must say thing whilst the staff have cared for him exceptionally well they have also given huge support at all times. I feel part of their 'family' and this is extremely welcomed and appreciated. I have peace of mind that I can visit at any time and know he is settled and well cared for.
Staff were so friendly and helpful, always kind, even when having to be firm with care for my mother. They treated her medical needs but also made her laugh and appreciate what she had. Food was lovely, and she gained back the weight she had lost in hospital. Physio was good, and having people in to do her hair and nails was a lovely treat. Only criticism would be that there is an awful lot of work for only two staff at a time when the ward was full.
Staff were lovely and helpful, as my dad was taken here from hospital for end of life care. The care home made it possible for all family and friends to say their goodbyes, which would not have been the case at hospital.
Dad was completely settled since moving to this care home from respite at another home. All the staff interact with the residents with the best care in mind; always supportive to me too and there to help my concerns. Great activities and events, making Dad's stay better.
Absolutely amazing place! Just when we thought we couldn’t get my dad out of hospital, Redworth House Care Home pulled strings to get him a room, where we could spend what turned out to be his last 5 days, by his side. As a family we can’t thank the staff enough! Each and every member of the staff we dealt with, helped my dad and the rest of our family who were around to make things as pleasant and comfortable as physically possible! Can’t recommend this company enough to anyone who is in need! Please consider them. They’re literally amazing. Thank you guys for all you did.
Would not give this care home any stars. My mum attended for a week's leave and if she had stayed for another week would have been dead. Didn't look after her, not washed her, she had lost weight and looked as though she had been drugged up all the time. Staff need training in dealing with people with dementia or complex needs. Lots of her belongings went missing, informed staff and not helpful at all. The care home manager promised us that she would be cared for but she certainly wasn't.
Redworth House Care Home really welcome Mum from the hospital for intermediate care. She was so well looked after, especially by one carer. It enabled Mum to build up her strength and start walking again, with help from the physios and encouragement from the staff. The doctor's practice covering the home and district nurses was outstanding. The room was ideal, especially with the ensuite facilities. If it had been necessary, Mum would have been happy to stay there longer.