Submit a Review for Priory Care Residential Home
11 Priory Road, Cottingham, HU16 4RR
View Full Details of Priory Care Residential HomeLatest Reviews for Priory Care Residential Home
06 March 2025
The care team are great looking after the residents, making sure this difficult season is still a time for them to enjoy Christmas. With old films to reminisce and a Christmas day with presents and games. Always happy with the care they provide and the senior carers are always happy to talk and update me with any developments.
06 March 2025
On entry to home security is paramount. Home is bright, clean and warm. Reception staff always pleasant. There are always great activities and staff are mostly welcoming and smiling. Residents seem well cared for and comfortable. My relative speaks highly of food and her carers.
25 February 2025
Moving my partner into residential care has been the hardest decision I have ever had to make. I knew it was in our best interest but as someone once said to me "no one ever said it would be easy"! I made an appointment with a staff member to look around the home. From entering Priory Care Residential Home on that first morning this member of staff and other members of staff were so kind and helpful. As I left I already felt that Priory Care would look after my partner and that this was the best residential home for him. In the months that my partner has been a resident, I have found all the staff caring and attentive to both of us. The care he receives is first class and I can't thank you all enough. When I visit I always feel welcome and leave knowing my partner is safe.
25 February 2025
The last thing I wanted was for my dad to go into a care home. I cannot explain the guilt I felt, but now wish I had done it months earlier, he's so well looked after in every way. He's very happy and so are we, the care he receives is fabulous the staff work so hard and are lovely to everyone. I have my life back now and dad's looked after fabulously, better than I could do. Food is home cooked by their chef, activities every day. The home is so clean and never smells, dad is shaved showered and has clean clothes all the time. Lovely.
25 February 2025
Mum went into the home 28th November never looked back - mum and her children are very very happy in every way. Fabulous chef, home cooked food, new friends. She never stops chatting all day and dancing, so nice to see. Thank you.
25 February 2025
I'm concerned that property of residents sometimes ends up in another residents room. This is both ways, extras ending up with mum and her property being found in an other residents room. I've also witnessed some inconsistencies with moving and handling techniques, and lack of verbal support during the process when she obviously feel unsafe, whether or not this is the case. Mum now goes upstairs on a daily basis, but on my recent visits she is always downstairs. I've never been given an explanation as to why this happens. I would like to see her in her normal daily environment, and will ask about this at out next visit. Overall mum seems comfortable and happy with her care as she tells me so without prompting and has a good warm, rather cheeky relationship with the staff.
25 February 2025
Lovely staff who really care. Very clean and pleasant facilities. My mother sadly passed away shortly after leaving the home and that she had such care prior to her departure was a massive consolation.
24 February 2025
I have found the home to be clean, warm and well cared for, the food is adequate and varied. The staff are amazing considering my wife has complex needs, the room my wife is in serves its purpose but I am afraid it is a bit like a prison cell where she can't see out of a window, other than to look at the passing clouds, and the door is constantly closed. Despite her dementia and parkinsons she still has some mental capacity and would benefit from a bit of mental stimulation but the home are not allowed to get her out of bed so in effect she is being allowed to rot in the bed, not a way I would like her to spend her remaining days, months/ years.
01 October 2024
Placing your loved one in a home is a difficult and heartbreaking decision, even worse is visiting care homes to find a suitable placement, unfortunately good care homes are hard to find. I knew the minute I walked into Priory it was the right place for Mum, very person-centred care. it's all about the residents and their needs, staff are very good, everything is done with a smile.
17 September 2024
Such lovely staff - providing exceptional care and support for my father. The building is very clean - meals are varied and all diets catered for. Communication is excellent - updates always provided on appointments and GP visits. Highly recommend.
17 September 2024
Great care home where you are made to feel welcome when you visit. Always clean and tidy and staff are always ready to have a chat. My relative says he's happy with his room in the home. Some staff help my relative to do jigsaws on a regular basis. We have had slight issues with communications between staff/management but the staff have always followed up in a professional manner and we are satisfied with the outcome. I have visited many homes in my former role and I have to say this home stands out to me as a particularly good one where staff really do care about their residents.
17 September 2024
My mother has been in this home for over three years now as she couldn't look after herself and was becoming immobile. After many months of not wanting to be in any form of care she is comfortable there and the staff are great at moving her around.
04 September 2024
There are some amazing staff doing some difficult work in the home, but are always polite, and happy. I am still unclear as to the overall picture of my brother's scenario - who is responsible for which elements of my brother's being? I know his room depresses him. A simple cell with a TV. Rules mean a lack of personal items and mementoes which could help his recuperation.I am grateful that he has a roof over his head and is fed and looked after by a group of kind staff. His mental health and physical recovery continue to be a sadness to his family. If he was homed nearer to us perhaps we would have better communication and input to his quality of life, but at the moment due to uncertainty of the trail of decisions and input to his life, this is difficult. The home is but one piece of the puzzle.
24 July 2024
I submitted feedback in December 2023 about the fantastic care my mum received whilst in the Priory, sadly my mum passed away in January and I meant to leave a review shortly after but never got round to it. I hope my previous review and this one will help if you are considering placing a relative in their care. The care home itself is outstanding but it's the staff that really make the place work! Even in Mum's last few days the care given was so warm, caring and all staff continued to bring a smile to her face. Whatever business you are in it's the people that make the difference and they really do here! I do of course miss my mum but I also miss visiting the home and the company of those who looked after her. Such wonderful caring people and a pleasure to be around. Thank you all from the bottom of my heart.
04 April 2024
Having looked after Mum before her going into care I know how hard the work can be. The care Mum gets is second to none, her dementia can make her difficult at times, but the carers take this all in their stride and are always respectful and good-natured with her, and nothing is too much trouble. From the moment you walk into the home, you are made to feel welcomed by all the staff and I am given information about Mum and her wellbeing. When she recently had a long-standing chest infection, I was kept informed about how she was doing and what treatment she was being given. Thank you to all the staff, carers, receptionists, and cleaners (who usually let me out) for all the work you do, I feel happy knowing she is in good hands.
25 March 2024
My stepfather was moved to Priory Residential Care on the 9th February 2024, after a difficult week in the hospital. I was concerned the first day I visited, which was also his first day because I’d asked for a room with a toilet, which wasn't possible. After the first few days, my concerns about a toilet in my stepfather’s room paled into insignificance, when I saw how wonderful the staff were concerning my stepfather’s needs. As the last few weeks have progressed, I can’t speak highly enough of the care home, which is spotless, lots of activities, the staff are very caring and open, putting his needs first and foremost. So very pleased he is in a home with such fabulous staff, who really do care!
03 January 2024
Very caring, friendly staff who go out of their way to make my father feel safe and at home. Thank you!
12 December 2023
Mum seems content and settled on the whole and lately, appears to have improved as a result of her care. The home has reviewed and adapted the care in an effort to meet Mum's needs and has responded to any concerns raised by the family. Occasionally, Mum has been unsettled as a result of the policy of having visits in residents' rooms, not wanting to be moved from the lounge.
02 October 2023
The home is clean, efficiently run, and the staff are accessible. Security is excellent. Would like to be able to bring 2 people with me occasionally instead of 1, i.e. when two people have come a long distance.
29 August 2023
Mum was transferred from hospital to the care home with complex issues, including a broken hip, a haematoma on the leg (not healed), a catheter, oedema in arm, poor eating, erratic blood sugar levels etc. and was on patches to relieve pain. Although an assessment of the management of Mum's needs was undertaken, the staff were dealing with Mum's problems on a daily basis very well, referring to the GP as necessary and reporting back to the family at all times. Mum felt happy that she was comfortable and well looked after in a pleasant room overlooking the garden and visited regularly by the family. The staff were kind and caring in their treatment of Mum and were always helpful in keeping the family updated. Mum passed away after eight-week stay.
Latest Reviews for Priory Care Residential Home
06 March 2025
The care team are great looking after the residents, making sure this difficult season is still a time for them to enjoy Christmas. With old films to reminisce and a Christmas day with presents and games. Always happy with the care they provide and the senior carers are always happy to talk and update me with any developments.
06 March 2025
On entry to home security is paramount. Home is bright, clean and warm. Reception staff always pleasant. There are always great activities and staff are mostly welcoming and smiling. Residents seem well cared for and comfortable. My relative speaks highly of food and her carers.
25 February 2025
Moving my partner into residential care has been the hardest decision I have ever had to make. I knew it was in our best interest but as someone once said to me "no one ever said it would be easy"! I made an appointment with a staff member to look around the home. From entering Priory Care Residential Home on that first morning this member of staff and other members of staff were so kind and helpful. As I left I already felt that Priory Care would look after my partner and that this was the best residential home for him. In the months that my partner has been a resident, I have found all the staff caring and attentive to both of us. The care he receives is first class and I can't thank you all enough. When I visit I always feel welcome and leave knowing my partner is safe.
25 February 2025
The last thing I wanted was for my dad to go into a care home. I cannot explain the guilt I felt, but now wish I had done it months earlier, he's so well looked after in every way. He's very happy and so are we, the care he receives is fabulous the staff work so hard and are lovely to everyone. I have my life back now and dad's looked after fabulously, better than I could do. Food is home cooked by their chef, activities every day. The home is so clean and never smells, dad is shaved showered and has clean clothes all the time. Lovely.
25 February 2025
Mum went into the home 28th November never looked back - mum and her children are very very happy in every way. Fabulous chef, home cooked food, new friends. She never stops chatting all day and dancing, so nice to see. Thank you.
25 February 2025
I'm concerned that property of residents sometimes ends up in another residents room. This is both ways, extras ending up with mum and her property being found in an other residents room. I've also witnessed some inconsistencies with moving and handling techniques, and lack of verbal support during the process when she obviously feel unsafe, whether or not this is the case. Mum now goes upstairs on a daily basis, but on my recent visits she is always downstairs. I've never been given an explanation as to why this happens. I would like to see her in her normal daily environment, and will ask about this at out next visit. Overall mum seems comfortable and happy with her care as she tells me so without prompting and has a good warm, rather cheeky relationship with the staff.
25 February 2025
Lovely staff who really care. Very clean and pleasant facilities. My mother sadly passed away shortly after leaving the home and that she had such care prior to her departure was a massive consolation.
24 February 2025
I have found the home to be clean, warm and well cared for, the food is adequate and varied. The staff are amazing considering my wife has complex needs, the room my wife is in serves its purpose but I am afraid it is a bit like a prison cell where she can't see out of a window, other than to look at the passing clouds, and the door is constantly closed. Despite her dementia and parkinsons she still has some mental capacity and would benefit from a bit of mental stimulation but the home are not allowed to get her out of bed so in effect she is being allowed to rot in the bed, not a way I would like her to spend her remaining days, months/ years.
01 October 2024
Placing your loved one in a home is a difficult and heartbreaking decision, even worse is visiting care homes to find a suitable placement, unfortunately good care homes are hard to find. I knew the minute I walked into Priory it was the right place for Mum, very person-centred care. it's all about the residents and their needs, staff are very good, everything is done with a smile.
17 September 2024
Such lovely staff - providing exceptional care and support for my father. The building is very clean - meals are varied and all diets catered for. Communication is excellent - updates always provided on appointments and GP visits. Highly recommend.
17 September 2024
Great care home where you are made to feel welcome when you visit. Always clean and tidy and staff are always ready to have a chat. My relative says he's happy with his room in the home. Some staff help my relative to do jigsaws on a regular basis. We have had slight issues with communications between staff/management but the staff have always followed up in a professional manner and we are satisfied with the outcome. I have visited many homes in my former role and I have to say this home stands out to me as a particularly good one where staff really do care about their residents.
17 September 2024
My mother has been in this home for over three years now as she couldn't look after herself and was becoming immobile. After many months of not wanting to be in any form of care she is comfortable there and the staff are great at moving her around.
04 September 2024
There are some amazing staff doing some difficult work in the home, but are always polite, and happy. I am still unclear as to the overall picture of my brother's scenario - who is responsible for which elements of my brother's being? I know his room depresses him. A simple cell with a TV. Rules mean a lack of personal items and mementoes which could help his recuperation.I am grateful that he has a roof over his head and is fed and looked after by a group of kind staff. His mental health and physical recovery continue to be a sadness to his family. If he was homed nearer to us perhaps we would have better communication and input to his quality of life, but at the moment due to uncertainty of the trail of decisions and input to his life, this is difficult. The home is but one piece of the puzzle.
24 July 2024
I submitted feedback in December 2023 about the fantastic care my mum received whilst in the Priory, sadly my mum passed away in January and I meant to leave a review shortly after but never got round to it. I hope my previous review and this one will help if you are considering placing a relative in their care. The care home itself is outstanding but it's the staff that really make the place work! Even in Mum's last few days the care given was so warm, caring and all staff continued to bring a smile to her face. Whatever business you are in it's the people that make the difference and they really do here! I do of course miss my mum but I also miss visiting the home and the company of those who looked after her. Such wonderful caring people and a pleasure to be around. Thank you all from the bottom of my heart.
04 April 2024
Having looked after Mum before her going into care I know how hard the work can be. The care Mum gets is second to none, her dementia can make her difficult at times, but the carers take this all in their stride and are always respectful and good-natured with her, and nothing is too much trouble. From the moment you walk into the home, you are made to feel welcomed by all the staff and I am given information about Mum and her wellbeing. When she recently had a long-standing chest infection, I was kept informed about how she was doing and what treatment she was being given. Thank you to all the staff, carers, receptionists, and cleaners (who usually let me out) for all the work you do, I feel happy knowing she is in good hands.
25 March 2024
My stepfather was moved to Priory Residential Care on the 9th February 2024, after a difficult week in the hospital. I was concerned the first day I visited, which was also his first day because I’d asked for a room with a toilet, which wasn't possible. After the first few days, my concerns about a toilet in my stepfather’s room paled into insignificance, when I saw how wonderful the staff were concerning my stepfather’s needs. As the last few weeks have progressed, I can’t speak highly enough of the care home, which is spotless, lots of activities, the staff are very caring and open, putting his needs first and foremost. So very pleased he is in a home with such fabulous staff, who really do care!
03 January 2024
Very caring, friendly staff who go out of their way to make my father feel safe and at home. Thank you!
12 December 2023
Mum seems content and settled on the whole and lately, appears to have improved as a result of her care. The home has reviewed and adapted the care in an effort to meet Mum's needs and has responded to any concerns raised by the family. Occasionally, Mum has been unsettled as a result of the policy of having visits in residents' rooms, not wanting to be moved from the lounge.
02 October 2023
The home is clean, efficiently run, and the staff are accessible. Security is excellent. Would like to be able to bring 2 people with me occasionally instead of 1, i.e. when two people have come a long distance.
29 August 2023
Mum was transferred from hospital to the care home with complex issues, including a broken hip, a haematoma on the leg (not healed), a catheter, oedema in arm, poor eating, erratic blood sugar levels etc. and was on patches to relieve pain. Although an assessment of the management of Mum's needs was undertaken, the staff were dealing with Mum's problems on a daily basis very well, referring to the GP as necessary and reporting back to the family at all times. Mum felt happy that she was comfortable and well looked after in a pleasant room overlooking the garden and visited regularly by the family. The staff were kind and caring in their treatment of Mum and were always helpful in keeping the family updated. Mum passed away after eight-week stay.