Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Riverside House

stars
stars 18 December 2024
Lovely place to be, the staff is extremely friendly and welcoming and they work very hard to make sure their residents are safe and protected and looked after with their needs. And you can talk to them if you are worried about anything and you're always involved with what is happening.
Review from Louise N (Son of Resident/Service User)
stars
stars 24 October 2024
We're happy with the care provided by staff at Riverside House. My sister always looks well looked after and happy here.
Review from Gail H (Sister of Resident/Service User)
stars
stars 16 October 2024
My son goes to Riverside House for respite care every other weekend. The home is beautiful, a real home from home, my son is made very welcome. The staff are friendly and helpful and go above and beyond to make sure he's happy and comfortable, he is happy and I am happy in the knowledge that he's getting the best care.
Review from Lynn H (Mother of Resident/Service User)
stars
stars 15 October 2024
Riverside House is a home-from-home. The staff are incredible. Everything we do here is enjoyable. I have a job in a care garage and I also play for a local football club where I have made some really great friends and have really loved living at Riverside House and I enjoy my time with the staff who work here.
Review from Phillip H (Resident / Service User)
stars
stars 02 October 2024
I went to a game centre with the staff and it was good and had dinner out afterward. I also go out every Wednesday and Thursday which the staff encourage me to do so because it helps with my social skills.
Review from Carl J (Resident / Service User)