Submit a Review for Bunkers Hill Care Home
Ross Close, off Carlton Boulevard, Lincoln, LN2 4WQ
View Full Details of Bunkers Hill Care HomeLatest Reviews for Bunkers Hill Care Home
27 July 2021
Sourcing and placing my father into a Care Home was a very difficult decision to make for my family. Following a visit to Bunkers Hill, we were so impressed with the facilities including the staff. We were initially met by a very enthusiastic member of staff who was extremely attentive, very informative and provided us with a tour of the facilities including answering all of our questions. This was followed by an introduction to the Manager who was so empathetic to our situation and most importantly she listened. Compassionate towards our plight, she provided a great deal of reassurance. We made the decision to place my father and this was the best decision we made. Communication/feedback was second to none from all staff. A huge thank you from us for taking care of him, despite the fact he was only with you for a short period of time prior to passing, we know he was well cared for.
11 March 2020
First impressions were very good when looking for a nursing home. Staff appeared very warm, welcoming and sociable. Since arrival, they have made my husband very comfortable and his needs have been met without any fuss. They have also made our family feel welcomed.
09 December 2019
Brilliant care home where individual needs are met. There are plenty of food and drink choices on a varied menu with plenty of activities organised. All staff I have dealt with are polite and request more toiletries, personal spending or clothes whenever required. The staff on Jasmine wing are brilliant, my Gran was always happy and content when I went to see her and the staff knew her so well, they could easily tell when something wasn't right with her. Each resident has their own spacious room with loo, TV and DVD player. Thank you Bunkers Hill.
25 July 2019
I find that the staff are very helpful.
25 July 2019
Always get a nice welcome a smiling face from the staff. They are willing to help if required and nothing is too much trouble. If you have a problem or need advice nurses and staff are approachable which is nice and reassuring. Always nice to see the staff interacting with the other residents and making them smile and generally making them feel at ease.
25 July 2019
I am permanently disabled and have Alzheimer's disease. I have nursing care at this care home and have been here for 2 1/2 years. My overall care is good although personal care I.e. Toilet etc sometimes makes me cross. Care home cleanliness is good and food menu is acceptable. My husband visits regularly and treated well.
14 November 2018
On my visit, I have found the staff very willing to help and answer any questions, the home has a very homely feel and all residents seem to be happy and well cared for.
06 August 2018
My mother spent a number of years in Bunkers Hill Care Home latterly on Bluebell Suite. Throughout my many visits there the staff were calm and caring towards all residents. Towards the end of my mother's life I would often find a member of staff paying particular attention to her, trying to make her laugh and cognisant of keeping her hydrated. Never once did I see a member of staff doing anything that would make me feel uncomfortable about the care of my mother. All in all, nice staff who looked after my mother very well indeed.
25 May 2018
Just wanted to write a review to say how truly happy I am that my lovely mum is in this super home, what a relief for me as a daughter to have her there. It is far the best one in our area and she has been there almost a full year now and the staff are very attentive even though so busy and the activities are great. My mum was an avid gardener and now has her own little wheelbarrow full of flowers to attend to. Her room is spacious with her own furniture in and everything possible has been done by the staff to make her feel at home. Her favourite food is poached eggs on toast and even after the cook had finished yesterday he then cooked those especially for my mum as that is what she fancied. I would without any doubt recommend this home to absolutely anyone and I feel very, very lucky that she is there.
03 April 2018
My mum who is 101 has lived on Honeysuckle Ward for 16 months. She has been cared for with kindness and dignity at all times by amazing staff. Her personal care is very good, she is always kept clean and comfortable. All staff are welcoming and take time to talk to me when I visit from Southampton. They keep me informed of mum's ongoing treatments by telephone. I am pleased my mum is at Bunkers Hill Care Home.
05 March 2018
I am more than happy with my mother's care. The staff are always very helpful and friendly. They are all attentive to. The home, in general, is excellent and the activities are also good. Mum has made many new friends too.
27 February 2018
When visiting, the home is always clean and my mother is happy in her environment. Staff are always pleasant and eager to help although it would be better if there were more staff on duty.
27 February 2018
Overall the care home is very clean, tidy and the staff are all very friendly and caring. A lot of activities are provided to keep Mum active and interested.
09 February 2018
My dad has been at this care home for about 18 months. Overall care has been very good. Staff very good. I would recommend to anyone.
09 February 2018
Have been very pleased with the care my father always gets and the staff always makes me feel welcome and I can ask for anything I want.
09 February 2018
My wife has been resident here for about 6 years. In that time, she has received very good care. I have visited almost every day and always made welcome. I don't think that I could have chosen a more appropriate one.
29 January 2018
Overall, over a 10-month residence, the standard of care - good and attention is immediate if requested, the doctor attends when requested (over and beyond routine visits). Cheerful care, meals as "family standard" not luxurious but well-balanced and obviously provided within a sensible cost budget. Acceptable and enjoyed by "my resident" usually. Activities provided frequently with lots of variety and fun, not too taking mentally. Musicians, singers coming in, church service, celebrations noted (both personal birthdays and Christmas). Overall - satisfactory.
26 January 2018
My husband has been here for four years. He has stayed here and has been more settled as the time has gone by. It has been very pleasing to have him in here.
26 January 2018
Generally, my mum is happy and well cared for. The staff are generally extremely caring and willing to help. Food is excellent and kitchen staff very approachable regarding individual needs and tastes. Activities have improved a great deal over the last year and there is far better planning and communication. On occasions, there can be staff difficulties but as a rule, the rest of the staff try not to let it affect their units suffer.
26 January 2018
Have had experiences with Bunkers Hill Care Home over many years (10). Initially, my aunt was here, followed by my mum and mow my mother-in-law. As a family, we have been very happy with the care each family member has received. My mother-in-law has been here for the last 3 years and has blossomed since she has been here. She is a very sociable lady who enjoys the company, activities and food particularly. She has a comfortable room which she has made her home.
Latest Reviews for Bunkers Hill Care Home
27 July 2021
Sourcing and placing my father into a Care Home was a very difficult decision to make for my family. Following a visit to Bunkers Hill, we were so impressed with the facilities including the staff. We were initially met by a very enthusiastic member of staff who was extremely attentive, very informative and provided us with a tour of the facilities including answering all of our questions. This was followed by an introduction to the Manager who was so empathetic to our situation and most importantly she listened. Compassionate towards our plight, she provided a great deal of reassurance. We made the decision to place my father and this was the best decision we made. Communication/feedback was second to none from all staff. A huge thank you from us for taking care of him, despite the fact he was only with you for a short period of time prior to passing, we know he was well cared for.
11 March 2020
First impressions were very good when looking for a nursing home. Staff appeared very warm, welcoming and sociable. Since arrival, they have made my husband very comfortable and his needs have been met without any fuss. They have also made our family feel welcomed.
09 December 2019
Brilliant care home where individual needs are met. There are plenty of food and drink choices on a varied menu with plenty of activities organised. All staff I have dealt with are polite and request more toiletries, personal spending or clothes whenever required. The staff on Jasmine wing are brilliant, my Gran was always happy and content when I went to see her and the staff knew her so well, they could easily tell when something wasn't right with her. Each resident has their own spacious room with loo, TV and DVD player. Thank you Bunkers Hill.
25 July 2019
I find that the staff are very helpful.
25 July 2019
Always get a nice welcome a smiling face from the staff. They are willing to help if required and nothing is too much trouble. If you have a problem or need advice nurses and staff are approachable which is nice and reassuring. Always nice to see the staff interacting with the other residents and making them smile and generally making them feel at ease.
25 July 2019
I am permanently disabled and have Alzheimer's disease. I have nursing care at this care home and have been here for 2 1/2 years. My overall care is good although personal care I.e. Toilet etc sometimes makes me cross. Care home cleanliness is good and food menu is acceptable. My husband visits regularly and treated well.
14 November 2018
On my visit, I have found the staff very willing to help and answer any questions, the home has a very homely feel and all residents seem to be happy and well cared for.
06 August 2018
My mother spent a number of years in Bunkers Hill Care Home latterly on Bluebell Suite. Throughout my many visits there the staff were calm and caring towards all residents. Towards the end of my mother's life I would often find a member of staff paying particular attention to her, trying to make her laugh and cognisant of keeping her hydrated. Never once did I see a member of staff doing anything that would make me feel uncomfortable about the care of my mother. All in all, nice staff who looked after my mother very well indeed.
25 May 2018
Just wanted to write a review to say how truly happy I am that my lovely mum is in this super home, what a relief for me as a daughter to have her there. It is far the best one in our area and she has been there almost a full year now and the staff are very attentive even though so busy and the activities are great. My mum was an avid gardener and now has her own little wheelbarrow full of flowers to attend to. Her room is spacious with her own furniture in and everything possible has been done by the staff to make her feel at home. Her favourite food is poached eggs on toast and even after the cook had finished yesterday he then cooked those especially for my mum as that is what she fancied. I would without any doubt recommend this home to absolutely anyone and I feel very, very lucky that she is there.
03 April 2018
My mum who is 101 has lived on Honeysuckle Ward for 16 months. She has been cared for with kindness and dignity at all times by amazing staff. Her personal care is very good, she is always kept clean and comfortable. All staff are welcoming and take time to talk to me when I visit from Southampton. They keep me informed of mum's ongoing treatments by telephone. I am pleased my mum is at Bunkers Hill Care Home.
05 March 2018
I am more than happy with my mother's care. The staff are always very helpful and friendly. They are all attentive to. The home, in general, is excellent and the activities are also good. Mum has made many new friends too.
27 February 2018
When visiting, the home is always clean and my mother is happy in her environment. Staff are always pleasant and eager to help although it would be better if there were more staff on duty.
27 February 2018
Overall the care home is very clean, tidy and the staff are all very friendly and caring. A lot of activities are provided to keep Mum active and interested.
09 February 2018
My dad has been at this care home for about 18 months. Overall care has been very good. Staff very good. I would recommend to anyone.
09 February 2018
Have been very pleased with the care my father always gets and the staff always makes me feel welcome and I can ask for anything I want.
09 February 2018
My wife has been resident here for about 6 years. In that time, she has received very good care. I have visited almost every day and always made welcome. I don't think that I could have chosen a more appropriate one.
29 January 2018
Overall, over a 10-month residence, the standard of care - good and attention is immediate if requested, the doctor attends when requested (over and beyond routine visits). Cheerful care, meals as "family standard" not luxurious but well-balanced and obviously provided within a sensible cost budget. Acceptable and enjoyed by "my resident" usually. Activities provided frequently with lots of variety and fun, not too taking mentally. Musicians, singers coming in, church service, celebrations noted (both personal birthdays and Christmas). Overall - satisfactory.
26 January 2018
My husband has been here for four years. He has stayed here and has been more settled as the time has gone by. It has been very pleasing to have him in here.
26 January 2018
Generally, my mum is happy and well cared for. The staff are generally extremely caring and willing to help. Food is excellent and kitchen staff very approachable regarding individual needs and tastes. Activities have improved a great deal over the last year and there is far better planning and communication. On occasions, there can be staff difficulties but as a rule, the rest of the staff try not to let it affect their units suffer.
26 January 2018
Have had experiences with Bunkers Hill Care Home over many years (10). Initially, my aunt was here, followed by my mum and mow my mother-in-law. As a family, we have been very happy with the care each family member has received. My mother-in-law has been here for the last 3 years and has blossomed since she has been here. She is a very sociable lady who enjoys the company, activities and food particularly. She has a comfortable room which she has made her home.