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43/45 Queens Park Parade, Northampton, NN2 6LP
View Full Details of Symphony HouseLatest Reviews for Symphony House
13 December 2024
We faced a real challenge finding a "homelike" care place for my 89-year-old dad after many months in hospital that could provide safe 24-hour medical care of some complexity. The home manager visited my dad in the hospital and met with his hospital team a number of times and put together an excellent solution. The staff are caring, knowledgeable, and helpful: I find I can ask any of them for help and they will do their best to support. My dad is safe, well cared for and, given the situation he finds himself in, as happy as he could be. I knew nothing of nursing care, both the practical and the organisational side, so being introduced to the manager and the Symphony team has been a godsend. Thank you Symphony.
27 June 2024
Symphony House Care Home is a family for the elderly. Serving with love and compassion. Fostering a communal and loving environment bringing healing to the mind and body. The manager could be classed as a modern-day saint. He cares and loves all those in his care, goes above and beyond the call of duty. The care home staff too care for their older family members. Highly recommended for those wanting quality, and loving care for their older family members.
07 March 2024
Dad has been a resident at Symphony House since October 2023 following a 6 month hospital stay. As a family, it was one of the most heartbreaking realisations that we were no longer able to care for Dad at home. From the very first assessment of Dad in hospital the manager of the home showed warmth and kindness, knowledge and expertise in Dad's needs and was very reassuring of our concerns. The care Dad has had and is receiving in the home is exemplary. Every member of staff from the nurses, carers, cleaners to the cook and handyman - all interact with my Dad with kindness and with us as a family. We know every member of staff and they know all of us - they are all very supportive and caring. We are invited to participate in events such as Christmas, Halloween, Chinese New Year, Valentine's lunch as well as bingo, beetle drives, and sing-a-longs. We are still making treasured happy new memories together as a family. It is truly a very special place.
07 August 2023
My father has been at Symphony House since February 2023 to now. The proactive care, kindness and expertise of the colleagues at Symphony House is outstanding. Every member of staff knows us (the family) by name and we them too. They are attentive and supportive and they feel like part of our family. We never wanted Dad to go into a care home, but due to his nursing needs we didn’t have any other option. But, the care he receives, not only from a medical perspective but also from a love and support perspective, has blown us away. There are always activities going on and there is a huge sense of community in the home. Dad's condition is made more complicated due to underlying conditions and therefore he is at a higher risk. The team are very aware of this and they are very proactive in his care, ensuring that he has not had any relapses. I honestly can’t speak more highly of the manager, nurses, care assistants, kitchen staff, cleaners and the caretaker; they are all wonderful.
27 December 2022
Having sustained a fall in her home whilst in the care of another provider and after a long difficult few months in hospital, we are so glad Mum (now the option of returning to her own home was taken from her) resides in Symphony House in Northampton. At Symphony House, she receives excellent care, which has led to her being far more settled, something the local hospital failed to achieve. And although Mum is now bed-bound and unable to hold a progressive coherent conversation, we are no longer concerned for her welfare. The staff are always friendly, and the manager keeps us up to date with any issues that need addressing. It was our mum's wish, and that of our family, that she would see her days out in her own home, but Symphony House has provide to be an excellent alternative.
15 December 2022
My father has been staying at Symphony House for just over a year now, and over the course of the year, he has received outstanding care and medical attention. He has a good relationship with the staff, as do we, and nothing is too much trouble; they are always willing to help. We have every confidence in Symphony House and its management and staff.
28 November 2022
I just wanted to say a huge thank you, which is really not enough, for the love you gave Dad whilst he was in your care. Dad could not have been looked after better, and I really appreciate all the care you gave him. It has been a difficult time for me, but it was made much easier knowing Dad has been in the best of hands with everything he needed. That made such a difference to me. Once again, thank you all; I hope you all realise how invaluable you all are and what a difference you make to people's lives by doing what you do. I hope you will continue to think of Dad, especially when you hear the words cup of tea or piece of cake. With kindest regards always.
10 May 2022
Symphony House has provided excellent care to my mother since she moved in, in 2020. She was admitted with pressure ulcers and the debilitating effects of Covid acquired in the acute hospital. Symphony House has healed her pressure ulcers, reduced her pain and prevented further occurrences of skin breakdown. In addition to the physical care, she is treated like "one of the family.
18 February 2022
The manager and his team have and are superb in what has been a very difficult time. A big thank you for all their care and attention to my brother.
22 December 2021
From the very first day, my husband was treated with excellent care and attention by all of the staff the entire time he was in Symphony House. My son's and I were always made to feel welcome on our visits, and we could see by my husband's response to the staff that he was happy to see them.
27 May 2020
I am very impressed with the care and compassion given to my aunt during her last years and days. The care given was just right for her, ensuring she was comfortable, stimulated, and her dietary needs were looked after. I could not have asked for better and am very grateful to the manager, his leadership enables the objectives of the home to be met. Thank you.
27 March 2020
My mum (having recently passed away) had been a resident for the past six and a half years at Symphony. The standards at the home are extremely high in every respect and I can honestly say this is the most wonderful home we could have found for her. The staff go out of their way to nurse and nurture all in their care, in fact, they treat everyone like extended family and friends. We know that through the care and devotion that she received during this time her life was extended by many years. Whilst at the home, Mum lived, she laughed and above all she enjoyed life and I for one could not have asked for more. More than that the staff not only supported and cared for Mum but for her family too. When we could not be there they were her guardian angels and I have nothing but praise for all the wonderful staff at Symphony and would like to take this opportunity to thank every one of them and wish them well for the future.
27 February 2020
I would like to put on record my gratitude to the manager and all the team at Symphony House Nursing Home for the care and effort they put in to looking after an elderly friend. She was 86 and had undergone surgery to her knees / hips over the previous 18 months, recovered from cancer, and had a few medical conditions. She was now immobile, and her memory was getting poor at times. My wife and I viewed a few care homes before we chose Symphony House. It just felt more homely, the manager, but also a qualified nurse, visited our friend in hospital to assess her and make sure they could meet her needs before offering her a place. Our friend lived at Symphony House for about 14 months, until her sudden death. In that time, she kept the same room. She thrived in the environment, preferring to spend most of her time in the day lounge with other residents, generally observing the day to day goings-on and enjoyed the regular entertainment provided. She ate well and was always in good spirits.
27 February 2020
After many months of visiting our friend on a weekly basis and being impressed with the excellent care given to her, we wish to comment on her passing at the end of December. The whole period was one of offering the greatest care and solicitude to her and those connected. Her room and property were treated with respect and there was regular contact by the manager with ourselves and her other contacts. Her actual service near the end of January was attended by a large number of residents, visitors and staff from Symphony. On our visits to Symphony since her demise, we have continued to be received in a friendly and respectful way as previously.
12 February 2020
We were looking for a care home for my mum. After looking at a few, we went to Symphony House. On entering the home, it felt warm and friendly, all the staff and residents spoke to us as we went around. I had a number of questions to ask but they were all answered. Mum spent last Christmas and New Year with them and had a great time. She loves the activities and enjoys joining in with the games. I can see mum being here and happy for a long time. I would recommend it. My son in law works with the ambulance service and says he hasn't seen one like this for a long time.
27 January 2020
Symphony House is an exceptional home that has provided the best, first class care to my father, and now my mother. The commitment of the manager is exceptional, and he leads a team that is unstinting in the care and support they provide to residents. The quality of the nursing is matched by the home's focus on making the day-to-day experiences of the residents as rich and varied as possible. This includes a wide variety of entertainment, including singers, instrumentalists and visiting drama groups, as well as game afternoons, arts and crafts, and numerous other activities. There are also themed dining evenings when the main room can be transformed into anything from a cruise ship to a Portuguese restaurant. An annual awards afternoon honours many staff and some visitors and residents, and it is not surprising that the home enjoys many loyal friends who regularly drop by to spend time with the residents. We were very lucky to have this jewel of a home right on our doorstep.
22 January 2020
My mother moved into Symphony House Nursing Home late 2018 after a spell in hospital. At the time Mother was not very well at all, but here we are, more than 12 months on, now heading for 98 years old, is still with us. Myself and the family are all convinced that this is all due to the nursing and care she is receiving and has received from the staff at Symphony House.
31 December 2019
When looking at care homes in Northampton for my mother in March 2019 - we looked at many. Symphony House seemed to be the most homely and friendly of all the care homes. When the manager showed us round we loved the layout - every room either had a nice view or access to courtyard gardens. My mother has Parkinsons and the room she has opens out onto a beautiful courtyard which she enjoyed through the summer months. When living in her own home, due to steps, she couldn’t access her garden - so it was a joy to find her sitting out in the gardens with the friends she has made at the care home. The staff are friendly and professional - the manager - who always seems to be on duty gives his all and it makes for a very happy home. Plus the “friends” of the care home also makes it a very special place. The home has a real family feel to it. Must also mention the programme of entertainment put on by the home - the residents and their families all get to enjoy it as well.
11 November 2019
Symphony Care looked after my Pops, in his final days before he passed. At such a difficult time the staff were empathetic, caring and thoughtful of his needs. My family and I cannot thank the staff enough for making his time with them as comfortable as possible. Also, thank you to the home Manager for accompanying him to the hospital and staying by his side and my brothers until my sister arrived. And to one particular member of staff for putting a smile on his face the last time I was there to visit him as he remembered my Father back in the 80’s when he was young and carefree. We cannot thank you all enough.
06 September 2018
We were asked by an elderly very dear friend, to find a nursing home for her. This was a great responsibility, and we chose Symphony. The choice for her needs, which was for 24 hour care, was perfect. The first impression was of a relaxed, calm and lovely atmosphere. The residents and staff all looked happy and each member of staff we saw spoke to us. Her room was very pleasant, overlooking a beautifully kept courtyard garden and spotlessly clean. Over a short time our friend got frailer and needed more care and this was done in a kind and compassionate way. Her dignity was respected by each member of staff. The manager of this home works endlessly to ensure that both residents and staff are happy. Family and friends are invited to join in with special events, our friend had only been in there for two days and she had a birthday party. The activity programme is extensive, even having a visit from a Shetland pony. Symphony is a wonderful home to end your days with care and comfort.
Latest Reviews for Symphony House
13 December 2024
We faced a real challenge finding a "homelike" care place for my 89-year-old dad after many months in hospital that could provide safe 24-hour medical care of some complexity. The home manager visited my dad in the hospital and met with his hospital team a number of times and put together an excellent solution. The staff are caring, knowledgeable, and helpful: I find I can ask any of them for help and they will do their best to support. My dad is safe, well cared for and, given the situation he finds himself in, as happy as he could be. I knew nothing of nursing care, both the practical and the organisational side, so being introduced to the manager and the Symphony team has been a godsend. Thank you Symphony.
27 June 2024
Symphony House Care Home is a family for the elderly. Serving with love and compassion. Fostering a communal and loving environment bringing healing to the mind and body. The manager could be classed as a modern-day saint. He cares and loves all those in his care, goes above and beyond the call of duty. The care home staff too care for their older family members. Highly recommended for those wanting quality, and loving care for their older family members.
07 March 2024
Dad has been a resident at Symphony House since October 2023 following a 6 month hospital stay. As a family, it was one of the most heartbreaking realisations that we were no longer able to care for Dad at home. From the very first assessment of Dad in hospital the manager of the home showed warmth and kindness, knowledge and expertise in Dad's needs and was very reassuring of our concerns. The care Dad has had and is receiving in the home is exemplary. Every member of staff from the nurses, carers, cleaners to the cook and handyman - all interact with my Dad with kindness and with us as a family. We know every member of staff and they know all of us - they are all very supportive and caring. We are invited to participate in events such as Christmas, Halloween, Chinese New Year, Valentine's lunch as well as bingo, beetle drives, and sing-a-longs. We are still making treasured happy new memories together as a family. It is truly a very special place.
07 August 2023
My father has been at Symphony House since February 2023 to now. The proactive care, kindness and expertise of the colleagues at Symphony House is outstanding. Every member of staff knows us (the family) by name and we them too. They are attentive and supportive and they feel like part of our family. We never wanted Dad to go into a care home, but due to his nursing needs we didn’t have any other option. But, the care he receives, not only from a medical perspective but also from a love and support perspective, has blown us away. There are always activities going on and there is a huge sense of community in the home. Dad's condition is made more complicated due to underlying conditions and therefore he is at a higher risk. The team are very aware of this and they are very proactive in his care, ensuring that he has not had any relapses. I honestly can’t speak more highly of the manager, nurses, care assistants, kitchen staff, cleaners and the caretaker; they are all wonderful.
27 December 2022
Having sustained a fall in her home whilst in the care of another provider and after a long difficult few months in hospital, we are so glad Mum (now the option of returning to her own home was taken from her) resides in Symphony House in Northampton. At Symphony House, she receives excellent care, which has led to her being far more settled, something the local hospital failed to achieve. And although Mum is now bed-bound and unable to hold a progressive coherent conversation, we are no longer concerned for her welfare. The staff are always friendly, and the manager keeps us up to date with any issues that need addressing. It was our mum's wish, and that of our family, that she would see her days out in her own home, but Symphony House has provide to be an excellent alternative.
15 December 2022
My father has been staying at Symphony House for just over a year now, and over the course of the year, he has received outstanding care and medical attention. He has a good relationship with the staff, as do we, and nothing is too much trouble; they are always willing to help. We have every confidence in Symphony House and its management and staff.
28 November 2022
I just wanted to say a huge thank you, which is really not enough, for the love you gave Dad whilst he was in your care. Dad could not have been looked after better, and I really appreciate all the care you gave him. It has been a difficult time for me, but it was made much easier knowing Dad has been in the best of hands with everything he needed. That made such a difference to me. Once again, thank you all; I hope you all realise how invaluable you all are and what a difference you make to people's lives by doing what you do. I hope you will continue to think of Dad, especially when you hear the words cup of tea or piece of cake. With kindest regards always.
10 May 2022
Symphony House has provided excellent care to my mother since she moved in, in 2020. She was admitted with pressure ulcers and the debilitating effects of Covid acquired in the acute hospital. Symphony House has healed her pressure ulcers, reduced her pain and prevented further occurrences of skin breakdown. In addition to the physical care, she is treated like "one of the family.
18 February 2022
The manager and his team have and are superb in what has been a very difficult time. A big thank you for all their care and attention to my brother.
22 December 2021
From the very first day, my husband was treated with excellent care and attention by all of the staff the entire time he was in Symphony House. My son's and I were always made to feel welcome on our visits, and we could see by my husband's response to the staff that he was happy to see them.
27 May 2020
I am very impressed with the care and compassion given to my aunt during her last years and days. The care given was just right for her, ensuring she was comfortable, stimulated, and her dietary needs were looked after. I could not have asked for better and am very grateful to the manager, his leadership enables the objectives of the home to be met. Thank you.
27 March 2020
My mum (having recently passed away) had been a resident for the past six and a half years at Symphony. The standards at the home are extremely high in every respect and I can honestly say this is the most wonderful home we could have found for her. The staff go out of their way to nurse and nurture all in their care, in fact, they treat everyone like extended family and friends. We know that through the care and devotion that she received during this time her life was extended by many years. Whilst at the home, Mum lived, she laughed and above all she enjoyed life and I for one could not have asked for more. More than that the staff not only supported and cared for Mum but for her family too. When we could not be there they were her guardian angels and I have nothing but praise for all the wonderful staff at Symphony and would like to take this opportunity to thank every one of them and wish them well for the future.
27 February 2020
I would like to put on record my gratitude to the manager and all the team at Symphony House Nursing Home for the care and effort they put in to looking after an elderly friend. She was 86 and had undergone surgery to her knees / hips over the previous 18 months, recovered from cancer, and had a few medical conditions. She was now immobile, and her memory was getting poor at times. My wife and I viewed a few care homes before we chose Symphony House. It just felt more homely, the manager, but also a qualified nurse, visited our friend in hospital to assess her and make sure they could meet her needs before offering her a place. Our friend lived at Symphony House for about 14 months, until her sudden death. In that time, she kept the same room. She thrived in the environment, preferring to spend most of her time in the day lounge with other residents, generally observing the day to day goings-on and enjoyed the regular entertainment provided. She ate well and was always in good spirits.
27 February 2020
After many months of visiting our friend on a weekly basis and being impressed with the excellent care given to her, we wish to comment on her passing at the end of December. The whole period was one of offering the greatest care and solicitude to her and those connected. Her room and property were treated with respect and there was regular contact by the manager with ourselves and her other contacts. Her actual service near the end of January was attended by a large number of residents, visitors and staff from Symphony. On our visits to Symphony since her demise, we have continued to be received in a friendly and respectful way as previously.
12 February 2020
We were looking for a care home for my mum. After looking at a few, we went to Symphony House. On entering the home, it felt warm and friendly, all the staff and residents spoke to us as we went around. I had a number of questions to ask but they were all answered. Mum spent last Christmas and New Year with them and had a great time. She loves the activities and enjoys joining in with the games. I can see mum being here and happy for a long time. I would recommend it. My son in law works with the ambulance service and says he hasn't seen one like this for a long time.
27 January 2020
Symphony House is an exceptional home that has provided the best, first class care to my father, and now my mother. The commitment of the manager is exceptional, and he leads a team that is unstinting in the care and support they provide to residents. The quality of the nursing is matched by the home's focus on making the day-to-day experiences of the residents as rich and varied as possible. This includes a wide variety of entertainment, including singers, instrumentalists and visiting drama groups, as well as game afternoons, arts and crafts, and numerous other activities. There are also themed dining evenings when the main room can be transformed into anything from a cruise ship to a Portuguese restaurant. An annual awards afternoon honours many staff and some visitors and residents, and it is not surprising that the home enjoys many loyal friends who regularly drop by to spend time with the residents. We were very lucky to have this jewel of a home right on our doorstep.
22 January 2020
My mother moved into Symphony House Nursing Home late 2018 after a spell in hospital. At the time Mother was not very well at all, but here we are, more than 12 months on, now heading for 98 years old, is still with us. Myself and the family are all convinced that this is all due to the nursing and care she is receiving and has received from the staff at Symphony House.
31 December 2019
When looking at care homes in Northampton for my mother in March 2019 - we looked at many. Symphony House seemed to be the most homely and friendly of all the care homes. When the manager showed us round we loved the layout - every room either had a nice view or access to courtyard gardens. My mother has Parkinsons and the room she has opens out onto a beautiful courtyard which she enjoyed through the summer months. When living in her own home, due to steps, she couldn’t access her garden - so it was a joy to find her sitting out in the gardens with the friends she has made at the care home. The staff are friendly and professional - the manager - who always seems to be on duty gives his all and it makes for a very happy home. Plus the “friends” of the care home also makes it a very special place. The home has a real family feel to it. Must also mention the programme of entertainment put on by the home - the residents and their families all get to enjoy it as well.
11 November 2019
Symphony Care looked after my Pops, in his final days before he passed. At such a difficult time the staff were empathetic, caring and thoughtful of his needs. My family and I cannot thank the staff enough for making his time with them as comfortable as possible. Also, thank you to the home Manager for accompanying him to the hospital and staying by his side and my brothers until my sister arrived. And to one particular member of staff for putting a smile on his face the last time I was there to visit him as he remembered my Father back in the 80’s when he was young and carefree. We cannot thank you all enough.
06 September 2018
We were asked by an elderly very dear friend, to find a nursing home for her. This was a great responsibility, and we chose Symphony. The choice for her needs, which was for 24 hour care, was perfect. The first impression was of a relaxed, calm and lovely atmosphere. The residents and staff all looked happy and each member of staff we saw spoke to us. Her room was very pleasant, overlooking a beautifully kept courtyard garden and spotlessly clean. Over a short time our friend got frailer and needed more care and this was done in a kind and compassionate way. Her dignity was respected by each member of staff. The manager of this home works endlessly to ensure that both residents and staff are happy. Family and friends are invited to join in with special events, our friend had only been in there for two days and she had a birthday party. The activity programme is extensive, even having a visit from a Shetland pony. Symphony is a wonderful home to end your days with care and comfort.